TeamViewer

TeamViewer

5 / 5 164 reviews

Who Uses This Software?

TeamViewer is available in almost all countries, in over 30 languages.


Average Ratings

164 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • TeamViewer
  • www.teamviewer.com
  • Founded 2005
  • Germany

About TeamViewer

TeamViewer connects any PC, Server, or Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software, reaching over 1bil devices. Focusing on cloud-based technologies to enable online support, collaborating in real time across the globe, with an expanded product portfolio, including ITBrain (anti-malware), Monitis (website monitoring system), and Blizz (online collaboration).


TeamViewer Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Diagnostic Tools
  • Feedback Collection
  • File Transfer
  • Live Chat
  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

TeamViewer Reviews Recently Reviewed!

Easy to install and connect.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Teamviewer has helped our company a lot, with the enterprise license we have, we have been able to manage all our computers remotely. It is easy to use and easy to install, it can be installed on any computer and always runs in the background without making computer slow.

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Functional, useful and excellent assistance program.

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Helps fix problems at a distance, easy to use.
saving settings for each remote PC.
simple and convenient interface.

Cons: long file transfer, no rights in someone else's PC.
high license price for corporate users.
Dependence on connection speed and computer power.

Overall: Remote access to your working computer, which is in the office. This saves if you get sick, are in a business trip or forgot something to download, but have already left the office (via a mobile client).

It is also an opportunity to help colleagues at work, if you are not near them.

Eats the program, which must always be included. I do not want to do this on my personal computer, but on the worker without problems. To manage, we use the TeamViewer.

Use this software to remotely connect to employees

Oct 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: This is very easy to use. The initial setup is simple and straightforward and connecting to other computers is easy.

Cons: Sometimes the display of the remote computer isn't as clear as I would like, but for the simplicity of this product, I will take it.

Overall: The ability to remotely connect to another computer.

Very reliable screen sharing app for customer support and remote conferences.

Oct 13, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Installs on almost every platform without using up much space or resources. Updates and fixes are readily available. The application can be easily automatized and customized. We were able to remotely administer computers, unix dongles, web servers without the need of the customer being present. There is a very functional non-commercial version available.

Cons: If you bought the pro version you would have had problems upgrading to the next major version. It had to be paid again. Support had not much to say about this and was no help.

Overall: Mostly customer satisfaction because support is quite easy and straight forward with this tool.

It's great

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a wonderful resource for viewing someone else's screen and to guide them through a process.

Cons: Sometimes it does not connect easily and it needs to be restarted. Otherwise, it is a great product.

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Remote tech support made simple!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So easy to use and I mean not just for tech support people helping others, even for the people that need help, it's easy to setup and give out the details to connect.

Overall: Made life easier when helping others.

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Love it! It's like telecommuting to every jobsite we have!

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: Reliability is great, and this delivers every time. The only issue I have ever had with the software was having to have a remote location stop the software and re-start it. All of my locations are set up for unattended access to apply patches and fixes during off hours.

Overall: Take control and help people, transfer files, helps when users call and you can see their screen. I have tried PC Anywhere, Radmin, VNC, Go to Meeting, Go to Assist, and at least 5 more that I cannot recall the name, and this was by far the best money ever spent on this type of software.

Remotely managing my company's Android PCs with TeamViewer is a lot easier

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: TeamViewer is the top of mind software when it comes to remote management, and it's not without a reason: it's just simple to use and has all of the features you'd need (even ones you didn't know you needed, like the chat tool), and works perfectly across all kinds of devices

Cons: There can be occasional hiccups, but then again it's a software that relies on internet connection, so there isn't much to be done about it

Overall: I can manage my company's digital signage player remotely, saving time and money that we'd spend going in loco to fix any issues

We use this to remotely connect to users' PC's

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how easy it is to setup and use this software. It has been a vital tool in our IT department. It has been very beneficial to our IT personnel

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Makes life soooooo much easier.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product simply works great! The tools built-in to help work on the remote computer are great. We also love the built-in chat feature. It really helps when I need the client to enter a password or perform a task. On the rare occasion that we are unable to connect to due to an internet issue, we're forced to walk our client step-by-step through the troubleshooting process, which reminds us how crucial this program is to our department and company as a whole.

Cons: From time to time the connection can lag, freeze, or drop. It rarely happens and isn't much of a lag but there's not a whole lot of things I can say are a "con" so I figured I'd mention it.

Overall: Trying to remotely troubleshoot our clients PC and/or network issues can be a challenge but this product makes it 100 times easier. We work with many different operating systems so us being able to remote in to find the solution ourselves versus having to try and walk them though it, makes all the difference in the world.

I am an administrative director that at times need IT assistance from afar on projects.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software allows are our IT staff to log into our machines from afar when providing a TeamViewer ID. It is extremely helpful when working away from the office and encountering project issues. IT can log on and see exactly what issues you are experiencing and correct them if possible.

Overall: IT issues are easily solved from afar.

Ease to use and install, brand recognition aside

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease to setup and install, even for first time users. Simple but powerful, with great support for meetings and share insights into something.

Cons: The constant upgrade from version to version, if not used in a while conflicts arise from being different versions.

Easy to use and install. Seems to be the industry standard now for all remote assistance

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like how easy it is to use, and there is even a free option that allows personal use. Most customer will recognize the interface and trust the name. Even requesting to use it when remote assistance is offered.

Cons: Wish there were more base feature, allowing admin access to computers as well is a must for my application from the get go. However, with most customer recognizing the name and using this in the market already it is a must for most businesses to have, even as an option.

Overall: Very unfriendly and easy to recommend for customer use. Remote sessions are a must for my business as we trouble shoot sporting software and customer computers daily, and this is an easy way to implement. Worth the investment.

Great Remote software product

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Allow remote session to any system you have accessibility to. If your in the field and need to access your system, the usage of your phone works well. Other than that, you can do a lot just from your PC

Cons: The only thing that sometimes annoys is when your connected to clients PC and they are trying to show you where they move or click to, it cannot be seen. Other than this, its GREAT!

Overall, great system for remote support

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, easily compatible to/from Windows & Mac computers. Simple file transfer. Very fast response time, even when remotely connecting on the other side of the world.

Cons: Very heavy program (Takes up excessive RAM), random bugs that exist for extended periods of time, very expensive and users must pay for mandatory updates to be compatible with latest versions.

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Reliable & Robust Team

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It's an easy tool with which to remotely support technical problems within a windows interface, the application works on phones too helping you to debug when you do not have access to a Windows computer.

Cons: Whilst free for personal use, it's extremely expensive for corporate use. They should consider cheaper options for smaller companies.

Overall: It's easy to fix problems that can not be fixed over the phone.

Remote client service

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is the smoothest, fastest remote software I have ever used. Flawless operation and very reliable every time with the majority of my clients. Quick response and connection time. Easy to have my clients download.

Cons: The cost of the software is unnecessarily expensive for repeat usage. This program should be way more affordable for those of us in the client service business.

The Best Remote Control Application

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TeamViewer is very good to connect to other computers in my corporation or even to work remotely, the connection is stable, I have the possibility to create contact list to easily access the computers of my list, and has several interesting additional features like, video call, audio or chat to keep in touch with the user on the other side.

Cons: Just the price, which for small businesses that are starting their activities can be a little high, but it sure is worth it.

Useful and straightforward remote connection

Oct 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Straightforward functionality enables the user to remotely connect or monitor or support or troubleshoot another computer.

Cons: Sometimes it requires a bit of tweaking (for example: firewalls, antivirus, etc.) to be able to work properly.

Overall: Being able to establish remote connections to other computers.

The easiest program for remote control that I ever used

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
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Pros: It´s extremely easy to just login to another computer and do maintenance. Also you can use a lot of resources from the guest system because TeamViewer has plenty of funcionalities.

Cons: Swicthing to the paid version can be difficult because most people rather using it as personal than the commercial version.

A great tool for assisting remote users

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Very fast, even on slow connections
- Easy for novice users to use
- Excellent mobile apps
- Fast and Secure unattended access
- Allows for UAC elevation in Windows
- Customization for the QuickSupport client

Cons: - In some firewalled environments it can take 2 or 3 attempts to connect
- UAC elevation requires a few extra steps (not a big deal if you know what to expect)
- "Perpetual" licensing model. Every time you upgrade to new version you have to pay full price

Overall: I'm easily able to support my remote users when they have issues.

Great tool to work remote

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's like I'm sitting at my remote computer. I can transfer files and have full control of my remote computer. Works across operating systems.

Cons: For some reason, every once in awhile the software randomly stops working. It doesn't happen often, but still annoying when it does.

Overall: Easiest remote computer software to use.

Remote Access Made Easy

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has simplified the control of multiple computers from the one you are at. Being able to access whatever computers you have connected to your account is incredibly convenient and the execution has been nearly flawless.

Cons: Lately the file transfer speeds have been less than ideal, but this is known issue and is being worked on. Since this is just "the cherry on top" kind of feature, it hasn't really affected my use of this software much.

Overall: Using TeamViewer, I have saved time and prevented headaches by being able access the computers in different locations that I need to.

Excellent remote access solution

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: You can easily set this up with just a few clicks and it works amazingly. It is as fast as being in front of your own computer. It also has a wide range of tools such as the ability to turn off the machine that is being controlled remotely.

Cons: The interface can be a bit annoying at times as if you are not careful it is easy to turn of the connection when you did not mean to. This is only a minor problem however. On the whole it is very easy to use.

We use this to connect to VPN

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use, once it has been configured, to do a Virtual Private Connection between 2 different computers

Cons: Configuration can be difficult. Program can be buggy and when it doesn't work, requires someone with technical skill

Quality remote desktop software that is easy to deploy and use

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TeamViewer very easily allows desktop sharing for remote assistance, or remote presentation. Groups of remote PCs can be setup in advanced to quickly be accessed at any time.

Cons: The setup is mostly very easy, but you need to make sure what aspect of it you are setting up permissions for. Once that is done, you will not have any problem. So just be wary of that.

Overall: Very easy and very quick remote administration of users anywhere in the world that has internet access. Can also be used to remote to your PC in your office for home working. No firewall setup is needed at all. It is pretty much click and off you go.

One of the myriad of remote support options

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: Teamviewer has many commonly used features for remote support. Each new version comes with additional enhancements and features.

Cons: Very expensive for companies with more than one help desk or technical person. Unexpected outages. Customer support is hit or miss. Some TeamViewer techs are very helpful. Others seem to care less about helping.

One of the best screen sharing applications I've ever used... and I've used a bunch!

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: I absolutely love that we can use our TeamViewer license both for demos and for online support. Most of the other screen sharing apps out there are more geared toward the sales side of the house. TeamViewer is the one that is actually a support tool first but can also be seamlessly used by sales teams. In addition, meeting attendees can opt to download the client software (on PC or Mac) or use the web version. This is a huge plus.

Cons: TeamViewer updates often interfere with easy access, as both sides (presenter/viewer) typically need to be running the same client software version. If I'm the presenter and I'm running TeamViewer v12, the attendee(s) almost always need to be running the same version.

Overall: Easy screen sharing and remote support for both sales demos and customer support.

Great way to share your desktop

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this tool if we are out of the office and need to access your computer. It is great to let others get into your computer remotely.

Cons: The only con i can think of is you have to put in a password every time you access a computer remotely

Overall: Great software for remote use

Quick and easy to navigate, becoming an industry standard

Sep 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: TeamViewer is easy for an end user to setup and configure. I love the way it reports information back to administrators in real time and allows for messaging and file transfer.

Cons: A relatively new feature of blocking connections from an unknown machine is a great idea but the implementation leaves a bit to be desired. It takes multiple connections from a single machine to authorise connection. Cost for SME's is very high for limited use. A pricing model based on number of uses rather than administrator users would be good. In some cases it may not be used for months and then needed quickly for a few minutes only.

TeamViewer is very good tool to connect remotely and fix the issues as good as early.

Sep 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: TeamViewer supports all most all windows versions , Mac and Linux versions too.
TeamViewer allows two users to switch which computer has control of the other. and it supports the many things like
Supports chat (text, video, and voice over IP),
Remote printing is allowed,
Works with multiple monitors,
Can start and join meetings,
Portable version is available so no install is required

Cons: Can not be used for free in commercial settings.
Lack of privacy: Privacy: There are a few things in its software makeup that would leave a user to believe that there data is being monitored a little too closely, even if they have purchased a valid software license. This most likely has to do with the fact the manufacturer has built in some system to detect whether the program is being used by individuals or commercially.

Overall: Especially connecting easily on the remote desktops and fixing problems. Also i'm sending some files and sometimes restarting the remote machine

Awesome product

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Great software to use individually.
2. Easy to use and intuitive functionality.
3. Great UI
4. Easy to connect and use.

Cons: 1. Sometimes there is an issue with the connectivity.
2. Too many advertisements in the free version.

Apart from these, I have never really found any issue with the product.

Very good replacement/alternative to gotomeeting and webex.

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Doesn't break the bank. Have mostly all the features that alternative remote support solutions have. Excellent tool for small and medium businesses who have offices in different locations.

Cons: Configuration might be a little tricky for less tech savvy users. User interface can further be simplified.

Easy to use remote connection and control

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: You can send files, arrange meetings, phone calls, slide shows, restart remote pc and take the full control remotely. I also use that for fixing computer related issues. It's eaiser to connect and do the work rather than trying to explain how to do that on the phone. Also it has a messaging system that i've never used.

Cons: different versions cannot connect eachother. We use different pc's with different version licences. so i cannot connect each computer with the same version.

Overall: Esspacially connecting easily on the remote pc's fixing problems. Also i'm sending some files and sometimes restarting the remote machine. You can even press Ctrl+alt+del for logging in windows or something remotely.

Teamviewer is perfect for helping online people with different software problems.

Sep 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the most at teamviewer that it has a lot of functions such as: microphone chat, text chat during the session. Also I like the change sides feature, that helps me show the person how things are in my computer than I switch sides and I help them out

Cons: The commercial use error that sometimes it is hard to get rid off is very annoying because it doesn't let you use anymore the software

Overall: Fast, easy to use, has a lot of usefull extra features that other softwares don't

Extremely Good yet expensive

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It is one of the easiest ones and most reliable ones out there.
Teamviewer is by far one of the best.
It allows you to have several computers at your control and to be able to control them remotely, transfer files, and do what ever needs to be done in an easy way.
Several people already have it installed so connecting to a new customer is always simple.

Cons: The price is steep.
There are other solutions that are similar that are not as expensive.
Sometimes you can have version conflicts which makes it a bit troublesome when trying to deal with someone who does not understand technology on the remote computer.

Team Viewer is overall a great product

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this product is that it's very easy to use. You can switch easily between users screens. I also like the file sharing capability.

Cons: I really have nothing negative to say about the product. It's very reliable and easy to use. The only thing that has ever give us any trouble is if users are on a different version. We have always been able to work around it though.

Remote Control - definitely Team viewer!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I'm so satisfied with Team Viewer app. You can control your desktop, even in some situation it will be useful to use Team Viewer as a web camera (just launch webcam app on remote computer :) Also you now can control your Android device (It's so incredible!) You can help your family member from anywhere. And it always free for personal use!

Cons: Sometimes application have issues with connection, while internet speed is very good (20-50Mbps) and all ports are free.

Very powerful tool for IT

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the presentation features for being able to show what's going on within your own machine so you don't have to pack everything into a board room just so people can see what you're seeing.

Good program, easy to use

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, the quality is good, it has many features and functionalities very useful, like chat and send and receive file from one point to the other.

Cons: problem with clients unregistered, is needed an account, the conection sometimes is lost each some time

Overall: easy and fast access to other computers where I have important information.

My experience was good use it for the work of the university, I have not had problems with usability

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I liked the most is the usability is easy to understand and interact with the software teamViewer

Overall: The benefit I have had for the university classes has helped me to access and collaborate with other people regarding a project or university work

Used for a card printer troubleshooting. The tech support connected to my computer using this app .

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, does not require too many computer resources, it is secure and you can see everything being done in your computer.

Cons: Needs to be downloaded and installed. Probably if you do not know too many things about computers, you might need support for that.

Overall: I had an issue solve in no time regarding a card printer I bought online!

Good connection and quality.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Capability to connect to any computer that I need to do things or give a technical support to a customer.

Cons: Lack of features and innovation. The essence of the software is practically the same in the last five years.

Overall: All day support and connectivity.

I love it to work in group, I used it often to meet with people around the world.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use, and really you have everything in this software, voice and video calls, share your screen and your peripherals. If you want to share with some partner your resources is really a good option

Cons: The process is still running in the background, sometimes the window open and you never click it before, sometimes is strange and if your doing something really important is uncomfortable

Overall: Is easy to use and to communicate with the people around the world. I could find everything there using this software calls, share screens and peripherals, etc.

The best remote access software that i have tried!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is available in almost all platforms: macOS, Linux, Chrome OS, iOS, Android, etc. I have tried this in all those operative systems with a high quality of use. It is easy to understand, you don't need to be an expert to start using it!

Cons: I think the only con is a high price, it have amazing functionalities that worth it the money but they can implement anothers less expensive plans to maximize the people that use it in a licenced way.

Overall: I can access my computers from another public computers or my mobile device. The process is natural and you feel that you are working in your own machine.

Great, easy to use.

Aug 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Product is pretty straight forward, easy to use. The file transfer feature is great for presentations and remote training.

Cons: Software can be a bit difficult to explain to folks who are less tech savvy. If you are pretty familiar with the software, it isn't difficult to bring others up to speed.

Very reliable software, one the few of the remote desktop protocols that allow file transferring.

Aug 08, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the reliability of the program, file transfers, works through firewalls, transferring files without logging into remote personal computer.

Cons: I dislike that this program can be confusing to novice users, the price is slightly high, connection with free version is limited.

Superb remote access tool that made my office literally anywhere I happened to be

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can even use the phone app to control my computer. I can access my files from anywhere and not have to move them from computer to computer. Plus, I update it in one place and the changes are there. No more multiple versions of the same file. I also use the remote control feature a lot to show end users how to perform specific tasks when I introduce new procedures or documents. It is far and above better than trying to verbally walk someone through something and both users operating blind. It has expedited tasks tenfold which frees me up to do other things. The meeting feature has become one of my newest to test and so far I have had positive responses all the way around!

Cons: Sometimes when I am using my mobile device I can experience a lag but it is hard to determine if that is because of TeamViewer or may be a connection issue. Otherwise, I don't really have a con, so to speak.

Overall: Remote access saves a tremendous amount of time driving from place to place, plus I can connect with people out of my general area, out of state, or even out of country and it is like we are all right in the room!

Great product to be able to finish a project from another computer without losing what was started.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Very secure. Great security features. Great that either I can get in myself or have someone else join the session.

Cons: There is nothing bad I can say about this product. Only thing I would say is it should be free for everyone. Not just hone use. Company's would benefit from this product as well.

Overall: Being able to complete work from my home. Or can have any someone join my session to advise me.

using team viewer to allow techs to support our software and pc issues

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using team viewer because it allows me to let the experts take over my computer to fix what needs to be fixed simple as that.

Cons: I have no negative areas about this software, except that I do not quite understand how it works, but other than that its fine.

Overall: no problems having to call someone to come in to fix a problem they can just dial in.

Sales meeting presentations to train groups of staff on new software via screen mirrroring

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up and free for personal use. Web based so you don't need above average IT skills to make it work.

Cons: Scaling or zooming sometimes gives me trouble. But that is more because of the screen size I mirror to. Things that are visible on my screen are too small to read so I have to remember to enlarge everything. Other than that it works perfect as a dual or duplicate screen when you can't or don't want to plug in to the other screen.

I have used this for collaborating on projects and for conference calls.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: It works well and I was able to use a free version. It gave me access to my client's computer to make modifications.

Cons: There are a lot of options and it can be a little cumbersome to find the function or features you are looking for.

I have used this product to help people with technical issues and to work from home!

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is great that I can use this software to actually see what another person has on their screen in order to help them with a technical issue on their computer over the phone. It it so difficult to have people try and describe what they are seeing and doing on their computer when you are not there, this software solves that!

Cons: The main problem I have when using this software is that the screen size doesn't have enough size options. It is either way too tiny to see anything on the screen or if you zoom in it is too hard to try and scroll around to find what you need because the screen gets so large it doesn't fit on the screen at anymore.

Overall: I can work from home or help people that are working from home much easier than just by only speaking to them, I can guide them along and see what they are seeing and even do things for them!

I have found TeamViewer provides a secure easy way to remotely access to my multiple computers.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support

Pros: There are times when I am on the go and need to access information from my mobile phone. TeamViewer makes it ease to get data.

Cons: I rarely have any problems with TeamViewer but if I haven't found a lot of resources out there. A resource page might be helpful.

Awesome product but please fix your support

Jul 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Product works great and does exactly what it should do. License structure got fixed and makes a lot more sense now compared to two years ago.

Cons: We wanted to switch to the new license structure but the Support during this switch was with the right intentions but consistently frustrating.

Frustrating experiences:
- I did not get replies to several Emails.
- Replies to Emails were consistently not sent as reply on my Email but as new Email.
- Replies were consistently not sent to my address but to other Email addresses not managed by me.
- The replies were consistently not addressing me but another person not involved in the conversation consistently (After 5+ contact moments in a couple of weeks)
- Agent did not take ownership for decision but blamed his/her boss.
- When calling I feel like I have to press sales to get someone on the phone, pressing Support does not get me help.

Excellence to support

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Overall, for years Teamviewer has proven to be really crucial to our own support for our software.

Cons: Linux and Android-versions unfortunately are missing some features - but the Teamviewer-dev team is working with new updates.

Helpful but screen size issues good be improved.

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It's great that you can log in to any computer anywhere. It's also helpful that you can simply leave Teamviewer up on a computer after hours so that someone can login later and work on it (without requiring that a person remain at the computer to be worked on).

Cons: It is really difficult to see unless you have a giant screen because the view from one end is so small, but if you zoom in it's difficult to see the whole screen at once.

Team Viewer has opened new era of remote diagnostics & support

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Advantages include Quick Connect, Friend list, Unattended access, Ease of use, Quick support module I use t.v on a daily basis it is now an integral part of my computing.

Cons: Although there are many advantages the paid version is too much expensive, the team should compensate for freelancers & entrepreneurs as well as for students.

Overall: Remote Support

Excellent remote viewing and support software for personal and business use.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Well designed interface that can be understood by even the least technologically understanding users.
Works fast and is compatible with most devices including mobile devices.
Has many built in features that help with remote support such as screen recording, remote cursor control, function push to devices, remote updating and multi-screen sharing.

Cons: Can have connection issues from time to time without giving enough information on why the software can't connect to the client.

Very useful for any company that offers a remote support service

Jul 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. It is very intuitive because it is only necessary to provide an identifier and a password to the other person to start monitoring the remote computer.
In addition, it can be used for other functions, for example: courses and presentations at a distance, tele-work, access to our personal computer from work or vice versa, etc. A very useful option is to send files.
In short, it is an essential tool for all people interested in computing and use the computer for personal use or for professional use.

Cons: Sometime, it disconnects for no apparent reason, but simply reconnect to continue working.
Be sure to have the same version on all computers to avoid compatibility issues

Overall: Speed in problem solving
Remote monitoring of equipment
Saving money for travel

Setup once, remote access with no problems

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: TeamViewer is a great solution for remote equipment and installation administration, my favorite features:

- VERY EASY TO SETUP, no time
- It works very well even during poor network connections
- It provides mobile apps for remote administration (the one in the iPad is a great client)

Overall: It allows to administrate servers and remote equipments from just one place with a very very little setup time

AMAZING SOFTWARE TO ACCESS COMPUTER REMOTELY

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THIS SOFTWARE IS AMAZING. I AM ABLE TO WORK FROM HOME WHILE ACCESSING MY WORK COMPUTER, ALL THE FILES, PRINT TO OFFICE, AND MORE.

Overall: WORK FROM HOME WITHOUT MISSING ANY FILES, SCANS, EMAILS, ETC.

Excellent remote usage software.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is so easy to use and thus extremely helpful when you are away from your work computer.

Cons: The only downside that I've noticed (and this has been very rare) is that occasionally the software will lose connection.

This is my first pick for remote desktop maintenance or sharing.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a cross-platform product. I have used this on my Android phone, Raspberry Pi, Windows and Linux based computers. It is very easy to set up and use.

Free remote software

Jun 27, 2017
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I guess the cost is what grabs most people. The product is free and allows you the ability for remote connection not using remote desktop

Cons: The software is limited and does t block out the end user from touching mouse or keyboard. Could be better but free is free

Easy to use software to connect and share screens

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I am able to easily connect to or host my screen for a client. I can send files and chat easily between connections and set up unattended access. Setting passwords and properties is easy and quick to use. We use this for internal meetings and for external meetings with ease.

Cons: Sometimes it is a little iffy when presenting your screen what can be seen or not seen and there can be a decent lag time.

Overall: We are able to connect to clients no matter what part of the world they are in to assist and support their users.

Collaboration app has changed the way I work remotely

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for clients to install and share their screens Secure Set up meetings Set up direct remote access - assists to access clients PC after hours Hours and hours saved not having to drive to clients for a 1/2 session Clients love using team viewer as well

Cons: Once free trial expires can be expensive to purchase however it is well worth your money spent, especially if you have a team of people using it.

My favorite remote control software! Works like a charm, very reliable. very easy to use.

Jun 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The things I like best about this software:

- share files easily via drag and drop
- Supports Mobile Devices
- Great user interface
- It's fast and secure

Overall this is really the best remote control software on the market right now. Setup is very easy, doesn't need to be installed (Run only). You also have the ability to record the remote session which is very useful.

Cons: Team viewer releases frequent updates, which means that if you have an old version and your host has the latest one, you won't be able to connect to it.

Overall: It made me save a lot of time and made my work more efficient . Very proud of this purchase, would recommend this to any IT Pro.

I use Team Viewer mainly to access my work computer from home - still learning but am happy with it.

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's seems very easy to use. I am still learning my way around it. I use it mainly to access my work computer from home but plan on using it to monitor some of my team members' work stations as well.

Super easy to use remote desktop assistance tool

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: this software is amazing. Its really easy to connect with users remotely using this tool. Even novice computers users can easily be connected to our support staff.

Cons: sometimes window switching can be a little bit annoying. Overall there isnt many cons i can think of with the product.

Teamviewer is great, has lots of features and easy to use. It is free and has an easy setup.

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free, and has lots of features. It is easy to setup and has great support. Makes supporting others on the go easy

Cons: I haven't run into any cons yet, but i the only thing i would say as con is the popup that happens when you exit the program, which doesn't bother me that much.

Overall: You can remote into pc on the go from your phone, laptop, or tablet. Having access to other systems from anywhere on any device is great.

Great experience

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A simple lightweight tool for connecting to other users machines and help them fix any problem they might have. Very intituive. Free personal version offers almost anything we need.

Cons: Sometimes software can be a little slow, if you don't have a decent connection on your end. Apart from that, very happy with this tool.

Overall: Very helpful for dealing with clients remotely and fixing their problems in an easy way.

Reliable and immediate access to troubleshoot software issues

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The interface is very intuitive and the connection time is extremely quick. Simply using the I'd and password I'm able to connect fast and resolve issues virtually anywhere.

Overall: Ability to work anytime remotely.

High Quality multi function remote software

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best enterprise solution for quality control for remote support. Ability to chat with users and transfer files is a huge plus

Cons: Sometimes speeds are throttled cause huge input lag, not sure why this happens when software is hosted on LAN machine

Overall: Easy mobile and pc remote control of enterprise systems

I highly recommend this app

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: When I need to give a presentation but I'm not able to be present where the others are, this app makes it easy for me to show my documents to my peers while they watch on the TeamViewer Web page. I get things done, even while on the road.

Very easy to use and setup

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For personal use there is nothing better. Business it makes complete sense for IT to purchase a couple users to easily diagnose and fix issues from your desk.

Cons: If you use Sonicwall Geo-IP filtering it can be cumbersome to exclude their public IPs from getting blocked.

TeamViewer is by far my favorite remote desktop software

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: TeamViewer is the best features are the ability to drop and drag files that need to be transferred from computer to computer. Its simple menu and point and click system handle this task very nicely. This saves a lot of unnecessary wasted time for other individuals to down load the same file that you are using or avoiding having to transfer files slowly by email.

Cons: There are a few things in its software makeup that would leave a user to believe that their data is being monitored a little too closely, even if they have purchased a valid software license

Great Tech Support software

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I really like the fact that you can use a policy to block people from exiting out of the program or any other changes.

Cons: I don't like the inability to be able to control cell phones unless i upgrade to the more expensive plan.

Remote Access made easy - Team Viewer is awesome

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Ability to use my machine anytime and from anywhere attended or unattended access.
2. I can use it to access my Mac from using team viewer from windows , that's excellent eliminated my worries.
3. Fast, simple and easy to use interface, helps me my work done quick

Cons: 1. In case of screen sharing it is limited to one user at a time.
2. It should offer a feature to run multiple sharing sessions at once.

Overall: Quick remote access to my PC.

Love this product

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This software makes my job so much easier by being able to connect to the users by just having them give me the code to connect. I like how you can see multiple monitors and even do a remote reboot if needed. The only downside is when you buy a license it is only for that particular version and when they come out with a new version you have to buy new licenses. Also wish there was web version instead of having to install the client on all the machines.

Great software for offering remote support

Apr 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: This software is great for offering remote support. You can easily login to remotes systems or have someone join you during a presentation.

Teamviewer is very easy to use

Apr 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy installation and easy to use.

Cons: The module for meeting is not so good. The connection is slow and it affects the communication.

Overall: I use Teamviewer for long time, and I believe this is the best software for remote control of devices.

Recommendations to other buyers: I think they need to develop a version for Android with the same features of the version for Windows.

Love the idea of teamviewer, just not the functionality

Apr 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I get locked out quite often from this program, and I use for a streaming video that seems to glitch a lot when I open it. Great idea, but just not up to par.

Great and its free

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Free, Simple and quick. No more needed features to this tool. It saves me time to help my users/clients in a quick way. Even the users with extremely small knowledge can execute the tool for support.

I love TeamViewer!

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Simply put, TeamViewer is the best remote management system out there. I use it for personal, and I recommend it to anybody who asks about a remote connection software.

Team Viewer : A virtual Friend

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We as team use this product a lot .Suppose we are in meeting and we do not have our Work PC and need data urgently from work PC we use Team viewer. it can connect you very quickly to your desired PC and help in getting the required data

Great, useful, consistent software

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works on multiple platforms, it is fast, it is reliable.

Cons: Forced updates

Overall: I have used Teamviewer daily for several years (Since LogMeIn became paid-only) and it has really been a headache-fixer! It's been reliable, fast, and ever so useful. It is the best in the industry as far as I am aware.

Very helpful

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is great, better than many other communication software. This have always helped me out with my business meetings, and file sharing process is way easier.

Very helpful

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It is one of the best , or the best remote app ever . Very useful to help others when they have issues that u are able to solve. For example when your parents is in trouble in his pc u can easily reach out and fix the issue for them.

Pros: Easy and fast connect with the partner device

Cons: could not find mobile version for my android device

Cool app to connect from anywhere

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Teamviewer really let you to connect from everywhere, it's quick and smooth. It's really easy to use, all you need to tell your friend is your 9-digit ID (that is shown on the main window) and you're all set! Easy, powerful, nice.

Love this tool

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Incredible useful tool. Have no idea how we lived without it, seriously. With teamviewer remote connections made super easy and smooth. Really like this tool!

Expensive but powerful

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Teamviewer is one of the best applications to help other users remotely solve problems. We use it almost every day to work from home or to help some user with computer issues.

Teamviewer is the bomb!

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I only rated tech support at 4 stars because I have never needed it. Teamviewer is invaluable for getting access to remote computers. It is easy to use and has steadily gotten better and faster.

Do the job!

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: TeamViewer is really great app to remotely manage your home PC from almost anywhere! TV team is making the app better and better with every version and it still stays free for personal use. I love TV!

Teamviewer is Easy and Quick

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick and easy to use

Cons: Somewhat limited on features

Overall: TeamViewer is very easy to quickly set by simply giving another user the connection code and you can share screens. I use it to connect with remote sales people and either watch them perform tasks while I mentor or for me to show them how to do something. Also requires a cell phone call for audio but that is easy with speakerphone and everyone on speed dial.

Recommendations to other buyers: Try it before you spend a lot on WebEx.

The best free remote control software you can get for private use

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is unparalled for private (i.e. free) use.

Cons: There was a security vulnerability about a year ago, but this appears to have been resolved. Best to enable 2-factor authentication just in case.

Overall: I'm not sure about the price for business users, but for private use, there is simply no easier way at the moment to set up remote access than Teamviewer. In fact, it is so effective and easy to get set up that phone scammers are getting people to install TeamViewer and give them access, after which they take over their computer.

I feel there's no better evidence than that, but if you want more, it is very easy to use, it's cross-platform (Windows, Linux, Mac), and you can be up and running in under 5 minutes. You can do screen sharing, remote presentations, file transfers, etc.

Remote Support made easy

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Helping our clients with technical issues is vital to our business. TeamViewer always us an easy, reliable way to connect to our customers; helping us reduce our resolution time and get our customers back up and running quickly.

Access Your machines from anywhere

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Light , fast , reliable

Overall: Very quick and reliable remote access software . It allows You to work on Your computer from anywhere !

Your PC everywhere

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Teamviewer is a useful software which can be installed on all operating systems (Linux, Windows, OSX) to enable remote control. You can use your remote desktop as you were in front of it.

Helped me with meetings

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This software have helped me with many business meetings, due to some reasons when I haven't been able to be there in meeting physically this software allows me to attend it via video conferencing.