# Page 10 | Epic Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Epic the right Electronic Medical Records solution for you? Explore 447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122278/EpicCare-EMR/reviews

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Epic

4.4 (447)

[View alternatives](https://www.capterra.com/p/122278/EpicCare-EMR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 10 - Reviews of Epic

## Showing most helpful reviews

Showing 226-250 of 447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SJ

Shakema J.  
Doctor  
Hospital & Health Care  
Used the software for: 2+ years

### "Hospital swear by!"

May 27, 2021

5.0

This software is helping my team organized and store valuable info that are within guidelines of HIPPA

Pros

This software is amazing! ..fun easy ways to find and store patient information.This software teaches and guide you through making it easier to locate patients and view charts.

Cons

It updates regularly which is not a bad thing but it also puts you behind in charting when the system is upgrading.

Review Source

JE

Jennifer E.  
Surgery scheduler/admin assistant  
  
Used the software for: 2+ years

### "Easy documentation in patient chat"

April 24, 2018

5.0

ease of tracking patient interaction across multiple departments and facilities.

Pros

Search feature within patient chart is incredibly helpful as is generating letters to patients. I love that everything is easy to find and the navigation is customizable, yet simple.

Cons

Would have liked customizable labels for the status of work queue lists. Bugs sometimes took a long time to get fixed.

Review Source

VR

Verified Reviewer  
Sr. Admin Asst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use"

July 7, 2021

5.0

Easily able to create, edit, and transition patient info.

Pros

The lay out is easy to transition from one page and section to the next. Sections nicely organized.

Cons

I am unable to determine a flaw in the software. Layout, transitions, and overall process is easy to use.

Review Source

CB

Cathy B.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Best EMR program"

March 2, 2021

5.0

My overall experience with EPIC has been great. All aspects work well and user friendly

Pros

Moving from one section to another goes smoothly. User friendly . Most of Hospitals in area use same program.

Cons

Although easy to use getting trained takes a little too long to learn. Have a hard time with dual screens and a "second" mouse trailing the first, a little annoying.

Review Source

AS

Aprielle S.  
Lead Clincial Nurse  
Medical Practice  
Used the software for: 2+ years

### "This is it for sure!"

October 29, 2019

5.0

it has always been a great instrument to our facticity and medical system

Pros

the ease of entering information. I can find everything I need everyday when I am doing my job on our electronic medical records system

Cons

access to other departments has been an issue in the past but every since we went live throught out the entire hospital system, everything has been great

Review Source

RH

Rima H.  
cna  
Medical Practice  
Used the software for: 2+ years

### "Epic review"

August 11, 2022

4.0

It is very easy to use

Pros

Flowsheets are very easily accessable.

Cons

no complaints, the side bar needs to be put back in.

Review Source

DM

Donna M.  
Respiratory Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "EMR with all you need included"

April 16, 2019

5.0

Epic EMR is all inclusive for inpatient, outpatient and office information, eliminating the time lost trying to contact different departments for information/results.

Pros

you are able to access all areas of the EMR for an individual as well as the ease in ordering whether the physician is in or out of the facility

Cons

difficult to find certain information until you know where to look

Review Source

LP

Lynn P.  
Medical scanner  
Hospital & Health Care  
Used the software for: 1-2 years

### "good value "

November 15, 2022

5.0

Pros

It is quick and efficient when working with it.

Cons

can take some time trying to navigate the different areas

Review Source

RP

Rebekka P.  
RN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Epic is... EPIC"

September 10, 2019

5.0

I have used EPIC during several hospital rotations as a travel nurse. It's always a relief to know I'll have EPIC as it's the easiest computer system I have used.

Pros

Easy to use, quick charting that takes very little effort. Lab results with normal values are fantastic.

Cons

Orders can be difficult to read or find what you expect in the right place. "Expand all" should be default cause there can be a lot of hidden information!

Switched from

[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/)

Switched hospitals, different charting used at old hospital

Review Source

ES

Emily S.  
Business owner  
Events Services  
Used the software for: 2+ years

### "I love Epic!!"

June 30, 2022

5.0

Excellent and made my job easy

Pros

It was the most efficient and easy to use medical software I’ve used in my 5 years in healthcare

Cons

Nothing, the hospital system could purchase more features

Review Source

KP

Kiki P.  
Registered Nurze  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Work"

July 23, 2021

5.0

Pros

Epic is probably the easiest system to chart. I've used 2 other systems in my previous jobs and epic is probably the most organized and easy to navigate

Cons

Sometimes the system will lag but it could also be our internet

Review Source

AW

Audra W.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use documenation"

September 12, 2020

4.0

It has really help with efficiencies in my documentation.

Pros

I absolutely love the smartphrases and how it pulls in so much information for me. Definitely increases my speed and efficiency with documentation.

Cons

It really takes awhile to build out your templates and create an easy work flow. Lots of work on the front end but it pays off in the end.

Review Source

KE

Karanda E.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "EPIC"

December 5, 2019

5.0

It is easy to continue care and review the chart of another patient if they visited another institution using EPIC.

Pros

I like that one database can house all patient information. No more bouncing back and forth between programs.

Cons

The downtime for upgrades are too frequent and too long. Imaging and lab results are not as fast during downtime, and delay care.

Review Source

NS

Nataliya S.  
Cna  
Hospital & Health Care  
Used the software for: 2+ years

### "Epic review "

October 8, 2019

5.0

Overall experience is great because it allows me to do my job that I am suppose to do

Pros

I love how easy it is to use. It shows when I mistyped something or when taking vital signs it alerts me when it’s abnormal values.

Cons

The thing I like the least about it I would have to say Is I wish it was faster it does freeze and I have to restart the computer

Review Source

AA

Aaron A.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Epic for patient care"

July 9, 2022

4.0

Pros

Many features and high functionality once you know how to use it, possibility to customize

Cons

Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical places

Review Source

hC

hong C.  
psa  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "impressive"

April 30, 2020

5.0

Pros

all records, functions, referrals, requests, past and future visits are right there when you need it. it provide wide variety of functions and graphic is very appealing

Cons

should provide a way to change patient date of birth without having to create duplicate and merge after. that saves time and avoid duplicate records

Review Source

SP

Shannon P.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Harder to learn but full of useful features"

October 9, 2022

5.0

Pros

The integration of medical records from outside facilities that use the same software is the best part about epic. Patients many times go to other facilities and typically don’t bring those records with them. Being able to view outside labs, notes, and results at the click of a button is life saving.

Cons

Sometimes there are too many features. If there was a way to “opt out” of certain features it would help to declutter and focus.

Review Source

ED

Emily D.  
Registered nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Love Epic"

March 18, 2022

5.0

Pros

Epic is very user friendly. I have used other software systems at other hospitals and none are as good as epic.

Cons

Admission workflow is difficult to navigate and determine what questions are required.

Review Source

MG

Mallory G.  
SLP  
Medical Practice  
Used the software for: 1-2 years

### "Great product for medical charting!"

July 24, 2018

4.0

I would love to use this program again! I wish my current setting used it.

Pros

I used this product for two years at a hospital setting. This product was great because it held provider accountable for finishing their notes prior to billing. It also allowed the option to create templates which can speed up the process of charting. This product is used across several hospital settings, so it was easy to share information with other providers. Seemed to be conducive to different types of providers as well.

Cons

Not a lot of complaints of this software. It does look a bit dated. I was not responsible for payment or accessing customer support, so I can't speak to those components.

Review Source

VR

Verified Reviewer  
General Surgery Resident  
Hospital & Health Care  
Used the software for: 2+ years

### "Best in class EMR"

October 8, 2019

5.0

Overall best in class emr system available out there

Pros

Most advanced emr system available out there. Has advanced graphics and capabilities to visualize labs in a graphical way.

Cons

High cost to implement which ma my not be feasible for independent organizations such as small doctor offices

Review Source

MF

Michelle F.  
Project Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Improved functionality for research"

September 19, 2019

5.0

We are continually using EPICCare EMR for it's increased research features including the ability to access records from other institutions that use EPIC. It has been integral in research billing and compliance.

Pros

EPIC has features that enhance the ability to do research at an academic hospital. There are ways to create patient lists, get customized notifications and track billing to ensure the appropriate charges are passed on to either insurance or the research study. You can easily determine and track research participation and progress and run reports.

Cons

Not all the research features are intuitive. It does take a bit of a learning curve to understand some of the back end systems for reporting.

Review Source

KC

Kim C.  
Nurse  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "One of the best"

March 11, 2023

4.0

Pros

There are so many things you can do with epic, as far as patient care, it’s excellent to sync all of the persons info to one place. It’s easy to input data, and easy to review. I consider it to be a safe software and feel confident it protects the information that’s entered.

Cons

The only con is that it can be overwhelming, especially if you’re trying to teach someone who isn’t great with computers in general. Once you know what you’re doing it flows smoothly.

Review Source

JC

Jimmy C.  
Medical student  
Medical Practice  
Used the software for: 2+ years

### "Care Everywhere is useful"

May 23, 2021

4.0

Clinical care was much improved with epic especially after utilizing the dot phrase function.

Pros

Care everywhere allow us to pull in medical records from outside institutions and improve our patient care qualities.

Cons

Sometimes the search function does not return the correct key word searched, or may be difficult to navigate.

Review Source

DS

Dulce S.  
Nurse aide  
Hospital & Health Care  
Used the software for: 2+ years

### "The best electronic health record "

July 22, 2021

5.0

Pros

Very easy to navigate . Easy to read order and lab results

Cons

Being able to leave notes for doctor and nurses

Review Source

CL

CARL L.  
Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EPIC review"

October 25, 2018

5.0

It is an efficient EMR that allows some communication between different health systems. However, the phone app and IPAD app are rudimentary and need improvements to make them useful.

Pros

It has an excellent portal for patients to correspond with physicians, as well as obtain their lab results and make appointments.

Cons

It is not always organized in the most logical way. The different key buttons show up in different places, depending on what screen you are using. There is no way to notify a patient you are out of the office.

Review Source

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