# Page 11 | Epic Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Epic the right Electronic Medical Records solution for you? Explore 447 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122278/EpicCare-EMR/reviews

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Epic

4.4 (447)

[View alternatives](https://www.capterra.com/p/122278/EpicCare-EMR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 11 - Reviews of Epic

## Showing most helpful reviews

Showing 251-275 of 447 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Abbey D.  
Nursing Instructor  
  
Used the software for: 2+ years

### "EPIC in-patient and ED review"

April 6, 2018

4.0

Pros

I like the ease of the flow sheets. I feel like it’s easy to review results. The MAR is very easy to read and is color coded to make it even easier to use.

Cons

I feel like it’s somewhat difficult to review orders. There is Manage Orders as well as Order History, which is sometimes difficult to see the full order and how it was entered. I would also like to see a TAR (treatment administration record). A TAR would allow better visibility for treatments such as wound care or skin care.

Review Source

TM

Tina M.  
PATIENT ACCESS  
Hospital & Health Care  
Used the software for: 2+ years

### "Epic"

November 11, 2021

5.0

Pros

I think it is a very easy EMRT system and is always evolving

Cons

reports are hard to pull sometimes and it takes a lot of jumping through hoops to get what data we need

Review Source

BW

Barry W.  
Physical therapist  
  
Used the software for: 2+ years

### "Good for impatient applications but more difficult to apply to outpatient."

March 10, 2018

4.0

Pros

Easy to set up templates. Documentation can take a while without setting up templates. For MD and nursing staff the program has useful information for point and click type documentation. Communication between providers, staff, and patients can be set up easily.

Cons

Is not a good program for rehabilitation facilities. Templates make it easier but for ease of scheduling, analytics for business operations, and documentation it is not a good fit for outpatient settings.

Review Source

SF

Stacie F.  
Surgical Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Best EMR System out there"

August 30, 2019

5.0

Wonderful overall experience.

Pros

I have been promoting EpicCare since UCSD first started the roll out in 2007. It is incredibly user friendly, adaptive, and intuitive. I absolutely love this system.

Cons

When they update and change everything around and you're lost for a while/

Review Source

JF

Jenny F.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "Epic"

April 18, 2019

5.0

It is a very helpful system and supports patients in medical records

Pros

It is friendly. I like that a lot of hospitals can link up and look at medical records. There are a lot of functions and it is very helpful

Cons

Always coming out with something new so sometimes all the change is hard

Review Source

sS

sharneill S.  
client Service Manager  
Medical Practice  
Used the software for: 2+ years

### "Epic Care for you"

August 26, 2019

4.0

This system allows for all of your chartings to be in one place. You do not have to hunt for a chart and you don t have to be on the same floor if you are a doctor looking to document

Pros

I worked with this system in the hospital. It was very easy to use and understand. I was able to learn the system in a short period of time. The system calculates each patient and their information for you. You can create your own login unit for the units that you may be working that evening and you can always go back and retrieve your information

Cons

I think the only thing I dislike about the system is the fact that it way to busy. It has a lot of information on one page. For some that can be overwhelming

Review Source

OC

Omasiel C.  
Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Different ways..."

July 14, 2022

5.0

I will rate my experience as 7 out of 10.

Pros

This software have several options to find client information.

Cons

The document have many pages when printing out.

Switched from

[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/)

Upgrade software

Review Source

Usman S.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "EpicCare EMR Review "

April 15, 2022

5.0

Pros

EpicCare EMR is an electronic medical recording tool that enables us to manage the data of Patients their bills, receipt, insurance etc.

Cons

EpicCare EMR is a good tool for patient data management. There is no cons detected.

Review Source

AA

Ahmad A.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "One of the best electronic health records out there"

July 16, 2019

4.0

Pros

Easy to use graphical user interface. Remote and and mobile access are other advantages.

Cons

large software upgrades result in archiving old data, some of which may not be able to be found again. Also, the high number prompt windows can be annoying at times.

Review Source

KC

Kayla C.  
Financial Analyst  
  
Used the software for: 2+ years

### "Functional software for Patient Data Management"

June 6, 2018

3.0

Pros

This software stores and manages patient data fairly easily. It also has the functionality to produce reports as needed.

Cons

I do not like the overall feel of the software. I feel as though it is a little outdated. It could also be organized a little better.

Review Source

CF

Ciara F.  
Lab Assistant  
Education Management  
Used the software for: 6-12 months

### "Great Option for Healthcare Documentation"

February 14, 2020

5.0

Overall, I would be happy to use Epic in the future when not working as a student. I think the software is designed in an efficient way and I gained competency in it very quickly following training.

Pros

There are a large number of features available for personalization. This allows users to make their Epic account most efficient for their personal needs.

Cons

It was somewhat challenging to figure out how to use this software as a therapy student needing my supervisor to co-sign my notes. We eventually figured out a process that worked for us and met the facility's standards, but it was not highly efficient.

Review Source

VR

Verified Reviewer  
AR SPECIALIST  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Epic is EPIC"

July 7, 2022

5.0

Pros

So much more user friendly than past systems.

Cons

Pricey, but clearly well worth it. No complaints.

Review Source

bW

brandy W.  
Administrative supervisor  
Medical Practice  
Used the software for: 2+ years

### "great was to get information for our patients"

November 14, 2022

5.0

Pros

Easy access to patient records. getting CT reports, and medication lists when patient do not remember.

Cons

At this time I can not think of anything that needs to be improved.

Review Source

KG

Karen G.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "Poorly Designed EHR"

August 29, 2017

1.0

I am a physician and consciously avoid health care facilities that use EPIC for my own care because I think it is so bad. Access from home on call but any software does this. It is actually very cumbersome to log in from home

Cons

Insufficient space to list all the problems Great for people with OCD who just like to click boxes. Clunky, cumbersome, slow, cluttered and poorly designed screens After 7 years it just keeps getting worse. I have used much better EHRs in other settings.

Review Source

VR

Verified Reviewer  
Occupational Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Epic works for all your needs"

February 16, 2019

4.0

Pros

I like how you can add narrative sections to your evaluations.

Cons

It is somewhat redundant. Sometimes you have to enter the same information in 3 different places.

Review Source

VR

Verified Reviewer  
CMAS, Sr Denials Manangment Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "EPIC"

May 28, 2019

4.0

I use EPIC everyday for work and find it very reliable and beneficial

Pros

I like that you can get summaries instead of having to search each specific item for pages and pages

Cons

Still finding new features I didn't know were available. Not the easiest to learn

Review Source

VR

Verified Reviewer  
Biller/Accounts Receivable Specialist  
Legal Services  
Used the software for: 2+ years

### "Epic for healthcare billing"

May 14, 2019

5.0

Medical claims billing and collection has been great. Updating to newer modules was a little difficult.

Pros

The ease of billing information and the ease of making corrections.

Cons

The system sometimes appears to hang up if you are attempting to edit an aged invoice.

Review Source

SJ

Shelley J.  
RN BSN, MSN informatics student  
  
Used the software for: 2+ years

### "Epic"

April 27, 2018

5.0

Over all this is an excellent software for clinic or hospital based healthcare organizations.

Pros

Epic is easy to use once learned. Epic is adaptable to multi specialties. Also, epic is simple for the patient to use the health portal and easy to transfer patient information across healthcare systems.

Cons

The learning curve is extensive. Also, the multiple screens to obtain patient information or perform a task such as order sets is time consuming.

Review Source

dB

darla B.  
ma  
Medical Practice  
Used the software for: 2+ years

### "epic"

July 12, 2022

5.0

Pros

this is easy to use and the work flow features are great

Cons

everything is great there is nothing that I don't dislike

Review Source

SN

Scott N.  
CRNA  
Medical Practice  
Used the software for: 2+ years

### "Terrible"

January 17, 2018

1.0

Terrible customer service Terrible technical support

Cons

Their support is unhelpful. I work with EPIC exclusively at SSM facilities and could not be more disappointed. EVERY TIME, not sometimes, there is an update we are left with catastrophic problems with the system that persist for days. I do not understand why they cannot trouble shoot updates before they go live. If I was this effective in my job I would not have it anymore.

Review Source

RW

Rachel W.  
Social Worker  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great set up "

April 3, 2020

5.0

I really like this system and it is a definite upgrade from our previous system

Pros

I love how easy it is to view everything in the chart and to document what I need to document. The smart text really helps with things I document a lot

Cons

I wish I could see reports of my documenting, like if I need to go back and see a certain note but I can’t remember which patient it was on, searching by note type

Review Source

TD

Tenzin D.  
Coding Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The smart clinical information system"

August 31, 2022

5.0

Pros

Unlike other clinical information systems, Epic allows you to customize and set themes to the display interfaces according to your choice. This makes the user experience livelier and more enjoyable. Since Epic integrates with multiple soft wares it eliminates the need to remember multitude of passwords. With a single log in you are now able to jump from one discipline to other seamlessly.

Cons

With in the document review sections and other areas like scan documents, it will be more visually appealing and easier to have the documents categorized or set in tables for quicker access instead of having it all displayed as rows of information.

Review Source

EI

Edoardo I.  
Senior Clinical Fellow  
  
Used the software for: 2+ years

### "Epic for medical management of patients"

October 11, 2017

5.0

I would recommend if hospital or practice care would permit

Pros

Full access of all parameteres and clinical data (outpatients , inpatients, past encounters, medication) for a really cohomprensive insight at a glane and at a finger touch

Cons

If anything, too many function and degree of complexity for advance features that you can ignore but gives a feeling like you are missing something and not using at its full potenitality Cost

Review Source

MB

Mary B.  
PT  
Hospital & Health Care  
Used the software for: 2+ years

### "Works well for easy documentation "

November 15, 2022

5.0

Pros

Quick and easy documentation system for daily use.

Cons

Updates that seem to just rearrange things

Review Source

VK

Valerie K.  
Epic trainer  
Hospital & Health Care  
Used the software for: 2+ years

### "BEST EMR"

June 29, 2019

5.0

9+ years using Epic EMR

Pros

Improvements made over time. The in patient module is fantastic for documenting.

Cons

It's BIG & bulky. Lots of options to document upon just finding them is a task but worth the effort

Review Source

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