# Page 7 | Epic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Epic the right Electronic Medical Records solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122278/EpicCare-EMR/reviews --- Epic 4.4 (453) [View alternatives](https://www.capterra.com/p/122278/EpicCare-EMR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 7 - Reviews of Epic ## Showing most helpful reviews Showing 151-175 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Aparna S. Physician coding Liasion Hospital & Health Care Used the software for: 2+ years ### "User friendly EMR " January 28, 2023 5.0 As compared to other EMR system, Epic is user friendly and I like their frequent updates. Pros Easy to use and option to personalized per requirements. Frequent upgrades are really helpful. I like the search options in multiple ways. Cons It would be helpful if epic inbasket message has more options such as go to Date of service or see if provider made addendums in the chart. Review Source LE Lisa E. Practice Manager Medical Practice Used the software for: 1-2 years ### "Epic Review" November 12, 2019 2.0 we are using epic to do referrals for the local hospital and to pull orders. and we use epic exact science to order our cologuards. but epic is just a messy emr! Pros We use Epic here for our Exact Lab orders, and we use the Epic software to login to local hospitals for referrals or records. We don't own this product, we are just users of this product. There is not really anything I like Most about this software Cons The least thing that is not likable about this software is how it ties everything into continuation. For instance is you need to print an xray report you have to print literally the entire record as it seems to always pick up where you left off, if you are seen on one day and come back in two weeks they just pick up where they left off so the notes are just confusing, what visit went with what. I don't like that at all about Epic Reason for choosing Epic we didn't the local companies use or have switched to epic so we login in to gain access to ordering or pulling records Review Source VR Verified Reviewer Registered Dietitian Health, Wellness and Fitness Used the software for: 2+ years ### "EpicCars EMar Review " October 7, 2022 5.0 Great! Would recommend! Pros It is very easy to use! I am able to assess residents and find information efficiently. Cons I’m curious if I can search notes by department. I have not tried to figure this out though. Review Source VR Verified Reviewer Front Office Supervisor Hospital & Health Care Used the software for: 2+ years ### "always something to learn about the system" March 1, 2018 4.0 Easy of use; standard software across multiple hospital systems Pros Ease of use/user friendly; scheduling and charting system in one program; linked to MyChart as well; a number of other hospitals use Epic which makes getting pt information across systems easier Cons Since there is 10 different ways to do anything in Epic it can be hard to train/cross train someone because they might have been taught differently. Review Source RJ Renee J. Administrative Assistant Medical Practice Used the software for: 6-12 months ### "Epic is good!" July 31, 2019 4.0 What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care. Pros I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records Cons Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy. Review Source CD Christina D. Business Office Manager Hospital & Health Care Used the software for: 2+ years ### "EPIC makes a great EMR system to be aligned in care everywhere " June 6, 2021 4.0 Personally I would highly recommend the program if you work in Healthcare. It is very simple to use once you are shown how and can actually make many processes easier in the end. Pros I have been through 2 EPIC implementations within the same company under 2 different modules. It is very easy to design what you need out of the system and get your info moved into it. Cons There are just certain processes or functions that EPIC will not let you customize because it is a core process that will affect other users/companies. A lot of times you have to update your processes and change them to use the system. Review Source VR Verified Reviewer Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "Top of the line" January 23, 2018 5.0 Pros EPIC has been one of the best EMR systems I've used and meets the needs of each role I've encountered within the hospital. Reporting, reviewing charts, looking up information, etc. has all been extremely easy to use and saves a lot of time by having everything readily available. Cons Sometimes the reports don't run and I have to log out and log back into EPIC for the feed to refresh. Review Source AA Alexander A. Clinical Research Used the software for: 2+ years ### "It could be worse" March 6, 2018 3.0 Pros Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts. Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems. Cons The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible. Review Source WL Wayne L. Physician (Hospitalist) Used the software for: 2+ years ### "A robust, non-intuitive system that requires a big learning curve" September 13, 2018 4.0 It would be nice if EPIC had more simplified workflows and cleaned up the appearance of the screens. It would also be nice if EPIC could allow the user to customize the screen appearanc (currently, there is a feature that allows only very limited customization of the screen layout. Pros Depending on the features that are activated, it can be a robust EHR system. It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows. Cons It can be difficult to use, even with many years of experience using it. The screen is way too busy with buttons, tabs, active links and data all over the place. There are too many hidden features to remember, and the workflow is often very clunky, requiring multiple mouse clicks and jumps to multiple screens (with delays between loaded screens). The screen includes a multitude of features and buttons/tabs that I never use (are to be used by other disciplines such as discharge planners), making it seem like a one-size-fits-all screen. Review Source KS Kyoko S. Nurse Practitioner Hospital & Health Care Used the software for: 2+ years ### "I am looking forward to having improved Epic version" September 20, 2019 4.0 Please see above Pros Its connected to the medical records/test results done in other places through care everywhere and crisp. It's EMR-much much better and safer than hand written medical records. Cons It is not connected to JH ambra images and report. Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order. I rather would like the option deleted. I can't review the patients' charts with Haiku. Once "documentation" is open by mistake, I have to type in "opened by error" or something similar (which gets recorded permanently unnecessarily), otherwise, it remains under my In basket messages as incomplete chart for good. Review Source DM David M. Family medicine physician Hospital & Health Care Used the software for: 2+ years ### "Great EMR" March 9, 2023 5.0 Pros It’s it’s the standard of electronic medical records. It’s super user friendly and very easy to navigate and makes your work life much more efficient. Cons That it is a little on the pricey side when it comes to private practice. Review Source Daniel C. Consultant Accounting Used the software for: 1-2 years ### "Epic is a great tool for nurses and better than any other charting system" October 31, 2019 5.0 Overall Epic is an extremely user friendly charting system that allows nurses to quickly chart on their patients and give an accurate description of the patients overall status. Pros The software is very user friendly, even for people who are not technologically advanced. Overall very intuitive Cons They do not have all realistic options when dealing with patient care. For an example when talking about patients position, they do not have a self option. They have to comment in the box. A lot of "Other" being selected with a description. Review Source RM Roxanne M. RN Hospital & Health Care Used the software for: 1-2 years ### "Positive reviews" October 19, 2023 3.0 n/a Pros Easy access to all the patient's information. Cons At times the system would stall, or sometime document could not be printed. Review Source Tanya L. Np Hospital & Health Care Used the software for: 2+ years ### "Everyone should use it" February 12, 2020 5.0 I am a strong proponent that all hospital systems should adopt epic as their emrs. Pros I love the way I can customize things on epic and be able to use smart phrases and sets and dot phrases and favorite orders to often. Cons Sometimes epic is so advanced that it is difficulty to keep up with changes. This is difficult but can be resolved with Epic classes. Review Source VR Verified Reviewer Phlebotomist/ lab tech Medical Practice Used the software for: 6-12 months ### "Epic for medical use" April 17, 2019 5.0 I use this system everyday at work in a medical clinic. I work in the lab so I have my own sub category within the system, but I can still view the other schedules which makes my job a lot easier; rather than run around trying to find information, I can access it from my computer. I have a tab to see what labs a patient has had and I can look up their previous encounters (even telephone ones) to see what they were told to have drawn if their labs weren't ordered. Pros It's easy to use and as I learn more about it, it becomes even easier. For instance, there are multiple ways to access the same things, I find the redundancy makes for quick shortcut access. I also like that I can message people within the system which comes in handy. Cons Well I hadn't given it much thought until now, but maybe just the parts I don't have access to. Because I like the system and learning about it, it's a bummer when I can't access bits of a chart, but I know it's for security and confidentially, which is totally necessary. In reality, parts I can't access I don't need and I understand that. I don't have any real complaints about the system. Review Source LB Lindsey B. Medical Assisatnt Hospital & Health Care Used the software for: 1-2 years ### "still getting use to it" June 11, 2021 3.0 we had very lttle training. 2 days and then went live, very little onsite support when we went live. its been 1.5 years still cannot navigate fully Pros I like the accessibility to care everywhere can see other docs notes, results, reports at the click on a button Cons once you start something you cannot undo it . Constantly making erroneous encounters Switched from [Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) cost and to be compatible with other hospitals Review Source EK Erin K. Community Health Worker Hospital & Health Care Used the software for: 1-2 years ### "Life Saver" December 2, 2021 5.0 Pros So, not gonna lie..I was a little intimidated by Epic when I first started b/c it has a million functions, however..I got over that REAL quick b/c Epic..is..the..BEST! I switched over to Epic from a different program (not a fan of change) and thought Id have no clue what I was doing on Epic but I quickly realized that my previous program had me doing 5 clicks for every 1 click I do in Epic. I get my work done faster, more efficiently and for a lack of better words...Epic has some pretty cool features! Cons Absolutely nothing...Epic is amazing, user friendly with a little bit of training and super up to date with all the bells and whistle that you never knew you wanted until you got them. High Five Epic!! Review Source sD sadia D. Compliance officer Health, Wellness and Fitness Used the software for: 2+ years ### "Epic EMR" April 9, 2021 5.0 I truly enjoy working with this software. It is a really good and easy software to use it’s user-friendly and has a lot of features and customization which we use at my hospital. Pros I use epic to review charts and I also use it as a billing software. We are extremely pleased with how efficient this product is. I have worked with a lot of EMR softwares in the last 10 years and epic is my favorite one. It is efficient, cohesive and has great features like the warnings when something is wrong with a claim. Cons There’s a bit too much information when looking at billing accounts if it could be streamlined a bit better it would make things easier to review. But I believe this will be updated with the new version we are about to get. Review Source CB Charlotte B. Sonographer Hospital & Health Care Used the software for: 2+ years ### "Organized Overview for Patient Care" October 7, 2020 5.0 Pros This software allows medical professionals to easily track and access patient's charts. They have made multiple improvements since first being launched that have aided in the ease of this software. The patient's charts are broken down into various tabs that allows the provider to easily target what information they are looking for instead of skimming through the entire chart. The user also has the ability to make some changes to their page to allow for an even easier use. Cons The updates on this software occasionally seemed unnecessary while other day-to-day changes were needed first. All updates were eventually addressed, it just seems like priority of changes was skewed. Review Source PM Paul M. Student physician Medical Practice Used the software for: 2+ years ### "The best electronic medical records software available" July 25, 2019 5.0 Just an A+ overall! Pros I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface. It is easy to learn and keeps track of what you do and helps you make daily work and tasks easier. It makes medical practice a joy and the charting and orders writing a breeze. It is a must have for all major medical institutes. Cons I honestly just don’t have any complaints with this software. It has only made my patient care better. But if there is anything I’d have to say is that it has a lot of power and it can take some time to learn how to use it to its fullest capacity. Review Source VR Verified Reviewer LPN Hospital & Health Care Used the software for: 2+ years ### "Epic" February 3, 2019 5.0 Pros This is hands down the number one software I have ever used for electronic medical records! It is very user friendly and has almost anything you could possibly need in a medical setting. Cons Sometimes it may take a while to learn how to use all the aspects and customize it to your daily needs. Review Source Danilo D. Paramedic Public Safety Used the software for: 2+ years ### "Review " April 5, 2019 5.0 Pros I enjoy using this product for my nursing staff and management team. The user ability is endless and it makes charting and patient care very much easier than all and it allows us to merge records quickly as well. Cons The cost and the training on the soft ware is a bit out of bounda Review Source cG chrys G. physician Hospital & Health Care Used the software for: 1-2 years ### "EpicCare EMR- easy patient care management" June 29, 2022 5.0 EpicCare EMR has definitely been an upgrade from our previously used EMR. I love the ease of use, the clean and modern design, the ability to customize to my needs Pros I love that EpicCare EMR is easily searchable, it provides lots of options for customization, both in terms of utility and view. It also has a sort of memory of your more recently entered orders, which makes it easy to reorder Cons Even though EpicCare EMR is searchable, sometimes it is hard to find what you need Switched from [Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/) Administration decision, I did not have a say in the switch Review Source Catherine K. Physical Therapist Hospital & Health Care Used the software for: 2+ years ### "Epic User" June 26, 2020 4.0 Fair considering it's with a corporate hospital and better than other software I've used in private practice. Pros Notes can be done in 5 minutes for physical therapy if your implementation team knows how to set it up appropriately. Cons No therapy-specific templates; all have to be built individually Review Source Kayla U. Medical Technologist Hospital & Health Care Used the software for: 2+ years ### "Overall, wonderful. Some improvements to be made but they are constantly improving for the customer" July 12, 2018 5.0 Pros The ease of navigation between functions and the multiple ways to perform functions which allow for us to determine the best way for you Cons no true complaints that are devastating or frustrating with the software. minor complaints that could maybe be considered petty Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.