--- title: "Winhotel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Winhotel Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/122356/Winhotel/" page_type: "product" language: "en" --- # Winhotel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Winhotel ## What is Winhotel? Winhotel PMS is an all-in-one platform for the operational management of hotel establishments and chain, allowing: 1) Streamline work processes users; 2) Increase productivity levels 3) Improve guest satisfaction levels. Winhotel PMS is 100% Cloud Web. It offers a wide catalog of interfaces, as well as a Query Processor for fast integration with Third party Software. ## What is Winhotel used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €119 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Winhotel?[Manage this product listing](https://www.g2.com/products/winhotel/claim_requests/new?auto=true) ## Winhotel Overview Updated September 2026 AI summary Winhotel offers small businesses in the hospitality sector a suite of property management tools, including CRM, reservations, front desk, housekeeping, and guest experience management. The platform supports operations such as marketing automation, POS, and reporting, while optional features like built-in accounting, inventory management, and loyalty programs cater to varied property types. Winhotel is accessible via cloud, SaaS, and web-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Winhotel 4.0 (1) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €119 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,623) Value For Money 4.0 (1) Value For Money 4.6 (1,549) Customer Service 4.0 (1) Customer Service 4.7 (1,591) ## Winhotel alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Winhotel Overview ### What company size and specific industries is Winhotel built for? Winhotel is designed for small and large hotel chains as well as vacation hotels, boutique hotels, rural hotels, city hotels, and VRPs. It fits hospitality businesses that manage lodging properties across different sizes and formats, from independent hotels to multi-location chains. Features and Usability ### What are the key features of Winhotel? Winhotel offers reservations management, front desk management, and online booking for hotel operations, along with built-in accounting, CRM, and reporting/analytics. It also includes GDS/OTA integration, rate management, housekeeping management, inventory management, and maintenance management, plus point of sale (POS), loyalty program, and marketing automation. Getting Started and Support ### What training and onboarding options does Winhotel offer? Winhotel offers in-person training, live online sessions, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions provide guided remote setup, and documentation gives written reference material for self-paced learning and ongoing consultation. Getting Started and Support ### What customer support options does Winhotel offer? Winhotel provides 24/7 live rep support for users who need help at any hour. Support is available through live representatives, giving customers direct access to assistance whenever issues arise. No reviewer feedback about support experience is available to describe response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Winhotel supports **Reservations Management** and **Online Booking**, giving hospitality teams the tools to manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also value, such as **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These capabilities help properties keep distribution channels connected, handle daily reception tasks, and adjust pricing more effectively, helping businesses improve booking control and day-to-day operations. Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Extended Stay Long term accommodation for guests For Vacation Rentals Designed for vacation rentals Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Winhotel 21 features ### All Features - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic €119.00 Per Feature,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IF Ignacio F. Consultant Consumer Services ### "Excellent for small-sized companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 12, 2019 It allows you to take 360 ​​control of a hotel from rooms, to restaurants and everything that comes with the hotel business. When the hotel is very large it falls short and it has to be complemented with other softwares to be able to hable all the aspects of the business. The customer service is good but not having a module for hotels with buffet the only alternative they gave us was to create the module with a cost, considering that most of the hotels have this system at least at breakfast, it is in deficit software. Pros It is easy to use, has good costumer service and allows to get very good reports. You can get strategic information for decision making. It allows an excellent control of inventories and its modules are easy to use for an average user. Cons Getting reports can be a bit difficult. For hotels in remote places with low internet access it is difficult to keep updated and use it in a correct way. Loading ingredients into recipes can sometimes be complicated for inaccurate ingredients In the hotel where we used it, we had a buffet and there was no real alternative to cost the menu according to the passengers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.