NCH Software

Express Scribe

4.5 / 5 10 reviews

Who Uses This Software?

Any Individual or Business, whatever the size maybe, that needs to transcribe audio recordings.


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/one-time/user
  • Free Version
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • NCH Software
  • www.nchsoftware.com
  • Founded 1993
  • United States

About Express Scribe

Express Scribe is professional audio player software for PC or Mac designed to assist the transcription of audio recordings.


Express Scribe Features

  • Abbreviation Expansion
  • Archiving & Retention
  • Audio File Management
  • Audio Transmission
  • Customizable Macros
  • Transcription Reporting
  • Voice Capture
  • Voice Recognition

Express Scribe Reviews Recently Reviewed!


Well designed transcription software that can handle audio and video

Sep 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: During my graduate work, I relied on Express Scribe to help transcribe hundreds of hours of audio and video interviews.

Especially useful are the program's hotkey controls that enable the user to back up the recording by increments that the user can select. This is extremely useful for reviewing recorded segments that are difficult to understand.

Express Scribe supports all but the most obscure audio formats - a fact that is exceedingly helpful when dealing with student assignments that have been recorded on a wide range of mobile phones and mp3 devices.

Users can use a hot-key to automatically insert time stamps throughout the transcript, or manually insert timestamps at key points though the document. The use of timestamps allows users to correlate the audio track with the exact position on the written transcript.

Though I have never used a control pedal with Express Scribe, many times I wished that I had one. Use of a control pedal would free up the user's hands to focus more on typing transcripts.

Cons: Express Scribe is not available in a native version for Linux. However, Express Scribe can run in Linux using the WINE Emulator.

Keep your original receipt for the software and installation codes. If you reinstall your operating system, you may encounter problems reactivating Express Scribe.

Overall: I relied on Express Scribe for at least 6 years to transcribe hundreds of pages of documents. From about 2009-2011, I ran Express Scribe in WINE in a Linux host operating system for at least 2 years and did encounter a number of compatibility problems. Things may have improved dramatically since then owing to great improvements in WINE. It seems fairly priced for a professional software too. Overall, Express Scribe is an outstanding tool for transcription

Mostly I love it, rarely disappoints

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is the variety of file options that Express Scribe plays without having to worry about converting the audio or having to use alternate methods of playback.

Cons: What I like least about this software is the fact that if you have to reinstall it on your computer you have to pay full price again each time. I personally have had to do this twice. Frankly, I would prefer to pay more for it one time and get unlimited updates and downloads than have to pay a smaller amount any times I have to reload onto a computer for whatever reason.

Overall: Affordable software for playing back my audio files to get my transcription work done effectively.

I absolutely love the smoothness in receiving my dictation & loading and transcribing it!!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use, very reliable, makes sharing dictation so easy! My boss very simply transcribes to his portable device, loads it up and sends it to me. I save to a file and it automatically sends me a notification alert that I have dictation ready to be transcribed. Wonderful program!

Cons: All the additional things I would love to use cost extra money.. but a flip to that is I never actually NEED any of those additional add on items. They may make my life a little easier, but DEFINITELY not necessary for me to do my job great!

Overall: We received it with the foot petal for transcribing dictation, plus the program itself. It works so easy to transcribe from any computer!!

Capterra-loader

A must have tool for all transcribers!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Express Scribe brings ease to transcription by improving workflow with shortcut keys or with the use of a pedal. The use of shortcut keys allows you to never have to take your hands off the keyboard while transcribing. Without this software, my work days would be so much longer then they need to be. This software is easy to install and use!

Cons: If I could change one thing about the software, I would probably give it a more updated look, it has an older feel to it, but that's not really a huge concern!

Overall: The software benefits me by allowing me to adjust audio and playback speed, and allowing me to keep my hands on the keyboard while transcribing with the use of shortcut keys.

Capterra-loader

Express Scribe is great. It NEVER crashes. It is very easy to install and use. I love it!

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use, and it never crashes. It also has features where you can add notes to your files, which helps immensely. I have loaded 70+ files at once and it has never failed on me!

Cons: I switched computers, and was had to re-buy the program. I had my original receipt, but for some reason, I had to buy it again, which was a repeat of 1 year's time.

Overall: The ease of install and use. It worked immediately with my peda. I recommend this for sure!

I have been using this software for years, and it is easily transferred from one PC to another

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product continues to work even if you never update to the newest version. Sometimes newer is not better, and the time it takes to learn a newer version is always lost time. I like that this is reliable no matter what version I use.

Cons: This software does not always load the audio files the first time. It may take 1-2 times to load a file before the audio completely downloads, but that is rare and always resolves.

Overall: I was able to train people on the software remotely without issue, due to its ease of use. I earn money doing transcription using it, so I gain monetary benefits as well.

Best software for dictation-cost effective!!

Aug 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it was to set up and most of the times, it is super easy to load and transcribe the dictations. I also love the extras they offer.

Cons: Sometimes my boss/attorney records his dictation in a different format somehow, and it won't work with Express Scribe. BUT.. even then I just tell him and he saves it as the correct format and the issue is solved! Just takes an extra step!

Overall: Very easy to setup, love that the foot pedal comes with the program- cost effective and very easy to use, our whole office uses it and likes it very much.

Customer support: there is none. I was on hold 2 hours, then gave up

May 14, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The free version works for what I need. I was able to transcribe all of my info just fine. It was all going well until I lost all my data suddenly, and was told I needed to buy the "Pro" in order to could continue.

Cons: I lost all my data on the free download. The whole thing disappeared. When I try to click on the downloaded now, I get a message that says "Your free trial for Express Scribe Pro has expired" and to continue I need to register and pay. The download on my computer is NOT "Pro" it's the free version. It's a scam to get me to buy. If you do download the free version, which isn't bad, definitely save to a word doc frequently. It seems the whole thing could disappear at any time. I had only been using the free version a couple of weeks when they told me the month of my "Pro" trial had expired.

Absolutely fantastic!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I personally love the way you can slow down or speed up audio by percentage. That makes such a huge difference with transcription!

Cons: I wish there were more options to raise/lower levels of audio. That would help transcriptionists hear different speakers, adjust the audio levels as needed, etc.

Super cool that you're able to use a pedal and control the sound.

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: You're able to use the pedal and control the sound. The display is super easy to read and all the info you need is right there.

Cons: Freezes a lot and the pedal won't work sometimes. The customer service stinks. I emailed them to see why I wasn't able to use a free version anymore and never got a response back. Turns out it's a free TRIAL it never says that on the website.

very good

Mar 21, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: covers for all types of audio files