NCH Software

Express Scribe

4 / 5 8 reviews

Who Uses This Software?

Any Individual or Business, whatever the size maybe, that needs to transcribe audio recordings.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/one-time/user
  • Free Version
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • NCH Software
  • www.nchsoftware.com
  • Founded 1993
  • United States

About Express Scribe

Express Scribe is professional audio player software for PC or Mac designed to assist the transcription of audio recordings.


Express Scribe Features

  • Abbreviation Expansion
  • Archiving & Retention
  • Audio File Management
  • Audio Transmission
  • Customizable Macros
  • Transcription Reporting
  • Voice Capture
  • Voice Recognition

Express Scribe Reviews Recently Reviewed!


Customer support: there is none. I was on hold 2 hours, then gave up

May 14, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The free version works for what I need. I was able to transcribe all of my info just fine. It was all going well until I lost all my data suddenly, and was told I needed to buy the "Pro" in order to could continue.

Cons: I lost all my data on the free download. The whole thing disappeared. When I try to click on the downloaded now, I get a message that says "Your free trial for Express Scribe Pro has expired" and to continue I need to register and pay. The download on my computer is NOT "Pro" it's the free version. It's a scam to get me to buy. If you do download the free version, which isn't bad, definitely save to a word doc frequently. It seems the whole thing could disappear at any time. I had only been using the free version a couple of weeks when they told me the month of my "Pro" trial had expired.

Absolutely fantastic!

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I personally love the way you can slow down or speed up audio by percentage. That makes such a huge difference with transcription!

Cons: I wish there were more options to raise/lower levels of audio. That would help transcriptionists hear different speakers, adjust the audio levels as needed, etc.

Capterra-loader

Express Scribe is great. It NEVER crashes. It is very easy to install and use. I love it!

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: How easy it is to use, and it never crashes. It also has features where you can add notes to your files, which helps immensely. I have loaded 70+ files at once and it has never failed on me!

Cons: I switched computers, and was had to re-buy the program. I had my original receipt, but for some reason, I had to buy it again, which was a repeat of 1 year's time.

Overall: The ease of install and use. It worked immediately with my peda. I recommend this for sure!

I have been using this software for years, and it is easily transferred from one PC to another

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This product continues to work even if you never update to the newest version. Sometimes newer is not better, and the time it takes to learn a newer version is always lost time. I like that this is reliable no matter what version I use.

Cons: This software does not always load the audio files the first time. It may take 1-2 times to load a file before the audio completely downloads, but that is rare and always resolves.

Overall: I was able to train people on the software remotely without issue, due to its ease of use. I earn money doing transcription using it, so I gain monetary benefits as well.

Mostly I love it, rarely disappoints

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: What I like most is the variety of file options that Express Scribe plays without having to worry about converting the audio or having to use alternate methods of playback.

Cons: What I like least about this software is the fact that if you have to reinstall it on your computer you have to pay full price again each time. I personally have had to do this twice. Frankly, I would prefer to pay more for it one time and get unlimited updates and downloads than have to pay a smaller amount any times I have to reload onto a computer for whatever reason.

Overall: Affordable software for playing back my audio files to get my transcription work done effectively.

Super cool that you'#39;re able to use a pedal and control the sound.

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: You'#39;re able to use the pedal and control the sound. The display is super easy to read and all the info you need is right there.

Cons: Freezes a lot and the pedal won'#39;t work sometimes. The customer service stinks. I emailed them to see why i wasn'#39;t able to use a free version anymore and never got a response back. Turns out it'#39;s a free TRIAL it never says that on the website.

I absolutely love the smoothness in receiving my dictation & loading and transcribing it!!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How easy it is to use, very reliable, makes sharing dictation so easy! My boss very simply transcribes to his portable device, loads it up and sends it to me. I save to a file and it automatically sends me a notification alert that I have dictation ready to be transcribed. Wonderful program!

Cons: All the additional things I would love to use cost extra money.. but a flip to that is I never actually NEED any of those additional add on items. They may make my life a little easier, but DEFINITELY not necessary for me to do my job great!

Overall: We received it with the foot petal for transcribing dictation, plus the program itself. It works so easy to transcribe from any computer!!

very good

Mar 21, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: covers for all types of audio files