--- title: "Symphony Symphonyem Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Symphony Symphonyem Software - reviews, pricing plans, popular comparisons to other Festival Management products and more." source_url: "https://www.capterra.com/p/122428/Symphony/" page_type: "product" language: "en" --- # Symphony Symphonyem Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symphony Symphonyem ## What is Symphony Symphonyem? Symphony is an event management toolkit that event planners, conference organisers and corporate marketing teams use to manage and promote their events. The software can be used to create online registration forms, take payment, produce powerful reports and send confirmation and invitation emails to delegates. Symphony runs in the cloud, which means no installation or setup fees. ## What is Symphony Symphonyem used for? [Festival Management](https://www.capterra.com/festival-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £200 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symphony Symphonyem?[Manage this product listing](https://www.g2.com/products/symphony/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symphony Symphonyem 5.0 (2) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price £200 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.8 (304) Value For Money 5.0 (2) Value For Money 4.9 (271) Customer Service 4.5 (2) Customer Service 4.9 (299) ## Symphony Symphonyem alternatives [4.8 (122)](https://www.capterra.com/p/168633/ExpoPass/reviews/) Starting price $2495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (40)](https://www.capterra.com/p/196600/A2Z-Events/reviews/) Starting price $3500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Easol](https://www.capterra.com/p/218665/Easol/) [4.9 (14)](https://www.capterra.com/p/218665/Easol/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218665/Easol/) ## FAQs about Symphony Symphonyem Overview ### What company size and specific industries is Symphony Symphonyem built for? Symphony Symphonyem is designed for event planners and corporate marketing teams in organizations of all sizes, from those running small seminars to those managing large conferences. It also targets the higher education sector, making it suitable for schools, colleges, and universities that organize events. Features and Usability ### What are the key features of Symphony Symphonyem? Symphony Symphonyem offers event management features with attendee management, registration management, ticketing, and payment processing. It also includes contact management, CRM, customizable forms, email marketing, reporting and analytics, budgeting and forecasting, calendar management, surveys and feedback, and an API for connecting other systems. Getting Started and Support ### What training and onboarding options does Symphony Symphonyem offer? Symphony Symphonyem provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Symphony Symphonyem offer? Symphony Symphonyem provides chat support. Support experience details are not available from user reviews, so no consistent feedback on response times, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 7,426 Festival Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Symphony Symphonyem supports all three features that reviewers identify as most important: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience. API Application programming interface that allows for integration with other systems/databases Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Attendee Tracking A list of registered participants Calendar Management Track and manage schedules and meetings via an integrated calendar Class Registration Online registration for classes Conferences/Conventions Software that specializes in managing events such as conferences, conventions and trade shows Symphony Symphonyem 25 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Forms: Customize contracts and forms to collect specific information - Email Marketing: Create and send email blasts/campaigns - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Group Registration: Register a group/batch of attendees - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Ticketing: Customize, sell, and distribute tickets - Volunteer Management: Manage volunteer information and direct volunteer resources --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic £200.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Analyst Banking ### "Best communication tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2019 Pros I love the ability to have multiple chat rooms for different purposes. It allows you to have quick communication with targeted groups. Cons I don’t like the inability to link it with the phone system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rahul S. Senior Consultant - digital strategy Internet ### "Unimpressive and complicated" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 31, 2018 Considered it to manage the events from start to finish and share valuable data with those who need it. Pros I like the way I can manage all aspects of the customer engagements in one place. Also the customer care team is greatly supportive. Cons It didn't solve the main purpose. Over commitment and under delivery seems to be the case here. Not so encouraging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.