# BookingLive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BookingLive Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/122429/BookingLive/

---

# 

 BookingLive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BookingLive

## What is BookingLive?

BookingLive is an award winning booking software provider which supplies to businesses of all types and sizes. With a feature rich system that allows you to take bookings and payments online, manage customers and much more. We provide booking systems to activity centres, governments, events providers and many more! Start decreasing the number of no-shows and start increasing your profits today with an effective booking system.

## What is BookingLive used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

77%

Neutral

12%

Negative

12%

Starting price

£50

Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BookingLive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bookinglive.com&name=BookingLive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BookingLive

4.0 (26)

VS.

[4.4 (612)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting Price

£50

Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (15)

Ease Of Use

4.3 (610)

Value For Money

5.0 (2)

Value For Money

4.2 (555)

Customer Service

4.4 (14)

Customer Service

4.3 (578)

## BookingLive alternatives

[4.7 (3,644)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,465)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/122429/BookingLive/alternatives/)

## FAQs about BookingLive

Overview

### Which roles and teams benefit most from BookingLive?

BookingLive benefits operations managers, department heads, and directors who need to manage bookings, coordinate resources, and oversee service delivery. Sales, marketing, and membership teams use it to handle customer journeys and event registrations, while education, support, and technical staff rely on it for scheduling, administration, and system integration workflows.

Answer based on 15 reviews

Overview

### What company size and specific industries is BookingLive built for?

BookingLive is designed for small businesses through large international companies, with a focus on public sector organizations such as local councils and on activity and leisure centres. It suits organizations that need online booking management across a wide range of operational sizes.

Features and Usability

### What are the key features of BookingLive?

BookingLive offers online booking, booking management, and reservations management for appointments, classes, events, and activities. Core scheduling features include automated scheduling, calendar management, calendar sync, recurring appointments, and group scheduling, while CRM, customizable forms, confirmations/reminders, alerts/notifications, online payments, payment processing, promotions management, reporting/analytics, and API support extend administrative control.

Integrations

### Which third-party tools and platforms does BookingLive integrate with?

BookingLive integrates with Highrise, WordPress, and Zoho Invoice. These integrations cover CRM, website management, and invoicing needs, giving teams a small but focused set of third-party connections for booking operations and customer administration.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does BookingLive offer?

BookingLive offers in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided setup remotely, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does BookingLive offer?

BookingLive provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the customer service team as friendly and professional, with helpful account training and support that fits different client needs. Feedback also suggests quick, attentive assistance that leaves little to complain about.

Answer based on 3 reviews

## Features

AI summary

Based on 14,022 Appointment Scheduling reviews

Capterra data shows that buyers of Appointment Scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

BookingLive includes **Calendar Management** and **Online Booking**, giving teams a clear view of availability and letting customers schedule appointments through self-service booking. However, it does not offer **Appointment Management**. Instead, it provides **Confirmations/Reminders** (**50%**), which can help reduce no-shows and keep customers informed, helping businesses manage bookings more efficiently and maintain a smoother scheduling process.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

Track and manage schedules and meetings via an integrated calendar

BookingLive 21 features

Allows businesses to offer customers reservations for a variety of activities.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Automated reminders and confirmations for booked appointments and events via text or email

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize contracts and forms to collect specific information

Create and send email blasts/campaigns

Plan an event's time and location

Automatically find mutually available meeting time slots across multiple calendars

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Design, communicate, and distribute incentives to perform a specific action

Schedule repeating appointments based on a duration of time

View and track pertinent metrics to find patterns and gain insights from data

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Get Advice

We can help you find the software with the features you need.

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Basic

£50.00

Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)[

Highrise](https://www.capterra.com/p/146703/Highrise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (14)

4.4

Based on 14 reviews

## User reviews

Overall rating

4.0

Based on 26 reviews

Filter by rating

5(13)

4(7)

3(3)

2(0)

1(3)

Mentioned topic

Sorted by most recent

GT

giorgio T.

insegnante

Primary/Secondary Education

### "Booking, prenotazioni online"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 11, 2023

Pros

Buona facilità di uso, velocità nelle prenotazioni e una interfaccia piacevole.

Cons

Poche funzionalità rispetto ad altre app concorrenti, a volte si è bloccata. Poco stabile.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Beverly B.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 4, 2018

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rebecca W.

Student Support Officer

Higher Education

### "Great system and support!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2017

We have saved so much time with this system. Allowing students to book their exams online and make changes to their booking online has saved a great deal of admin time. Students can also book when they want without having to wait for a response within our opening times. The system has been a great success for us!

Pros

Flexibility to set up lots of products on different dates/times with different capacities. We also helped introduce the option to allow changes to bookings within the online account, which has been a massive benefit to us!

Cons

Reports are quite rigid. We have requested the option to create reports, so we can export what we need, as opposed to 3 different reports that we have to cross reference.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

November 9, 2017

Hi Rebecca, Thank you for taking the time to leave us a review, and we are glad to hear you are happy with your system! Best wishes, Bethany Dunster.

NS

Natalie S.

Senior Event & Special Project Manager

### "Great Product - so much easier to use than the old version! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 18, 2015

The new release of booking live is extremely user friendly and very easy to pick up and use. There are a few glitches which will be ironed out in the second release but overall the system is very flexible and allows you to design a booking website tailored to your every need. Vinnie and his team are a huge help and able to guide you through every step of the set up! Thank you booking live for all of your help!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 4, 2016

Hi Natalie, Thanks so much for your review, we're glad you're enjoying the latest version of Booking Live and look forward to continuing our work with you. Kind regards, Caitlin Booking Live www.bookinglive.com

CK

Callum K.

Clubs and Coach Coordinator

### "BookingLive makes our lives easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 8, 2015

We no longer have to worry about paper payments with slips/cheques and cash. We can rely on BookingLive to take bookings and store information securely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 9, 2015

Hi Callum, Thank you for your review! It's great to hear that our booking software makes your life easy and reduces worry, we look forward to continue working with you. Kind regards, Caitlin Booking Live www.bookinglive.com

SC

Sharon C.

Centre Manager

### "A fantastic booking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 23, 2015

An absolutely fantastic booking system. We are enjoying improved occupancy levels thanks to Booking Live, with better customer service and over 90% of our bookings now coming online.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mungo F.

Leisure, Travel & Tourism

### "BookingLive an all round brilliant booking tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

October 30, 2015

Bookinglive is a great tool for any business who requires a booking tool. I feel both the admin and customer user experience is brilliant and they are always updating new features etc. Having tried many different booking platforms I felt BookingLive was the most comprehensive one on the market for a great price.

Pros

Feature upgrades happen quiet often

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2015

Hi Mungo, Thank you so much for your kind review, we're thrilled to hear how happy you are with our software. Customer satisfaction is at the core of our product development. We hope you continue to enjoy your booking software experience. Best wishes, Caitlin Roxburgh Marketing Executive Booking Live http://www.bookinglive.com

AB

Andrew B.

Systems Development & Business Support Officer

### "Power user setting up numerous activities for services within the authority"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

October 23, 2015

Software has offered a service we previously have been unable to offer to our customers taking in a huge volume of online bookings and monies. There are a few frustrating things like any software but we have been raising enhancements with booking live and can see solutions in future releases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 26, 2015

Hi Andrew, Thank you for your review. We're thrilled to hear that you find our booking software is helping you and that you feel our upcoming developments will make noticeable improvements . Kind regards, Matt King Booking Live www.bookinglive.com

GG

Gerry G.

### "Great service and good value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 23, 2015

We have recently gone live, with some glitches, but this is fairly standard for software implementations. The Booking Live team are very approachable and friendly. Support has been excellent. Skylark, who designed our website, are very good and we are pleased with the website. The new Booking Live software is a great improvement on the previous version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2015

HI Gerry, Thank you so much for your review, it's always great to hear that you think we're approachable! We're glad you've noticed the improvements in V3 of Booking Live and we hope to continue our working relationship. Kind regards, Caitlin Marketing Executive Booking Live www.bookinglive.com

RD

Rebecca D.

Operations Manager

### "The customer service at booking live is brilliant but the software is not as user friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

October 23, 2015

Software not as user friendly as I would like. The limitations means we have to do work around the software to get what we need out of it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2015

Hi Rebecca, Thank you for taking the time to leave us a review. I'm sorry to hear you don't feel our booking software is customer friendly. I've spoken to a couple of your colleagues and they've had positive experiences, which they've shared in a case study on our website. You can view it here: https://www.bookinglive.com/resources/case-studies/sports-for-schools/ The user friendliness of our software is something we pride ourselves on, so it'd be interesting to hear some more detailed feedback from you, so please do email talk@bookinglive.com Kind regards, Caitlin Marketing Executive Booking Live www.bookinglive.com

[View all Reviews](https://www.capterra.com/p/122429/BookingLive/reviews/)

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Popular comparisons

[Calendly vs BookingLive](https://www.capterra.com/compare/122429-148036/BookingLive-vs-Calendly)