Bizz Support Solutions

PetSitClick

3.5 / 5 6 reviews


Average Ratings

6 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.99/month
  • Pricing Details
    $24.99/month for 1 user. $49.99/month for unlimited users.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bizz Support Solutions
  • www.petsitclick.com

About PetSitClick

Dog Walking and Pet Sitting Software that allows you to manage all aspects of your business. We offer everything you need to run your business, from tracking pets to invoicing customers.


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PetSitClick Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management

PetSitClick Reviews Recently Reviewed!


Helps with your business

Apr 23, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: It is quite simple to use and their customer service line is very helpful when needed. Easily access your customers and routes.

Cons: It's not the best product out there for the price. There are many other programs for less and do much more.

Good software. Great customer service!

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It covered all the aspects of my business. From scheduling to invoicing to tax calculations. I didn't take full advantage of the the software as I wasn't very busy but for a business with multiple employees I'm sure it would have been great!

Cons: Some things were a bit complicated but the support was always available to help me figure it out with very fast response times.

A frustrating experience overall.

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Scheduling provides a map which makes it easy to see how far handlers have to travel and create routes and packs for group walks.

Cons: It doesn't export information to Xero and won't upload information from XL . Basically doesn't interface well with other software.
It times out quickly for handlers so too time consuming to login constantly while picking and dropping pets off. Highly frustrating for them so doesn't get used and the system breaks down.

Mangled and Scattered

Apr 12, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Pros: Calendar views

Cons: Pretty much everything. There are way better schedulers out there,

Overall: This product was not a very fluid scheduler. Ugly interface and did not meet my needs. What it does need is a complete overhaul.

Recommendations to other buyers: Needs and overhaul. Very outdated

Great Customer Service and Lots of Great Features

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Pet Sit Click has a lot of great features and after learning the software is very easy to use. If I ever have a question or problem, I will get a response to my emails almost instantly. They are always updating and improving their features as well!

Great software system but missing important business reporting

Oct 27, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Affordable, adaptable, and easy to use, quick response to customer support questions.

Cons: There are no financial business reports that helps monitor health of a business. Helpful reports would be sales report by category, a basic p/l statement, etc...

Overall: I have been using Pet Sit Click for over 2 years now. It is an affordable and simple to use software to help manage your pet sitting or dog walking business and I have had no major complaints. My only wish is that they would add on and improve their financial business reports. Helpful business reports would be a P/L Statement, a break down of revenue by service type, etc...

Recommendations to other buyers: Great and simple to use software as long as you don't expect it to give any helpful financial business reports.