AscendTMS

AscendTMS Logistics Software

5 / 5 57 reviews

Who Uses This Software?

Currently the worlds most popular TMS. 2270+ clients (brokers, carriers and shippers). The worlds only free system. No contracts. No installs. TRUE cloud based. Capterra's highest rated system.


Average Ratings

57 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
  • Pricing Details
    Always free for <3 user (Basic Sub) $49pm for >3 users (Premium Sub)
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AscendTMS
  • www.inmotionglobal.com
  • Founded 2002
  • United States

About AscendTMS Logistics Software

AscendTMS is the world's most popular TMS software (11,200+ active users), used by Freight Brokers, 3PL's, Trucking Companies and Shippers. NO upfront fees, NO license fees, NO support fees, NO contracts. They are 100% independent and NOT affiliated with any broker, carrier, or other transportation entity. Get instant TMS access from ANY device with NO installs, NO hardware, NO setup. Compare to TMW, McLeod, Mercury Gate, Aljex and other old legacy systems. AscendTMS has Capterra's BEST RATING!


AscendTMS Logistics Software Features

  • 3PL
  • Barcoding / RFID
  • Billing & Invoicing
  • Customer Management
  • Customer Portal
  • Import / Export Management
  • International Forwarders
  • Local Forwarders
  • LTL Management
  • Rate Management
  • Shipment Tracking
  • Truckload Management
  • Warehouse Management
  • Waybills
  • 3PL
  • Barcoding / RFID
  • Container Tracking
  • CRM
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management
  • Demand Planning
  • Electronic Data Interchange
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • Billing & Invoicing
  • Carrier Management
  • Customer Management
  • Dispatch Management
  • Driver Management
  • Fleet / Equipment Management
  • Load Management
  • Order Management
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Shipment Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking

AscendTMS Logistics Software Reviews Recently Reviewed!

B467d8d06340fcf0575a30c3fffc8168

Truly Magical Software! They have main-streamed this in a BIG BIG way!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How simply easy it is to use!

Cons: Nothing really bad to say. It has some quirks, that could make it run a little more efficiently, but what doesn't?

Overall: You name it, I get it!

Vendor Response

by AscendTMS on November 17, 2017

Thanks for the great review, Chad. You guys are awesome. Please keep spreading the word about AscendTMS! The AscendTMS Team.

Exceeds all of our expectations

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASE OF USE - ADDING CARRIERS, CUSTOMERS, USERS IS A STRAIGHTFORWARD PROCESS
MOVING BETWEEN TASK IS SIMPLE AND EASY. THE ACCOUNTS RECEIVABLE AND ACCOUNTS PAYABLE DATA IS LINKED DIRECTL WITH QUICKBOOKS ON-LINE - SAVING DUPLICATE ENTRY WORK . System now has a Commissions option which will save even more time when dealing with our Sales Agents.

Cons: No real issues, we would like to see a little more ease in entering our carrier invoices into the system as we currently enter one and start over - system would be a little easier if it returned to you the original page you were on when a number of carrier invoices are being entered at one time.

We also find not having ability to audit activities by users is an item that must be addressed.

Overall: Low Cost - High return on productivity for my staff.

Vendor Response

by AscendTMS on November 16, 2017

Thank you, Rick, for the awesome review. You guys are amazing!! The AscendTMS Team

Awesome

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of moving from shipment to accounting and being able to maximize my time with that speed and quick viability.

Cons: Just a few customization things but that is just because I am using program not as it was initially intended. Understand they are working on intermodal parts to add to AscendTMS so look forward to continued growth with this program.

Overall: Money management is optimal.

Vendor Response

by AscendTMS on November 16, 2017

Thanks SO MUCH for the great review, Matthew. We truly appreciate your kind words. The AscendTMS team.

Great TMS Software

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and has many features that other TMS software don't. The customer service is excellent.

Great experience. Easy to navigate and use.

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We like the ease of use and how simple it is to navigate. The software is robust and allows you to jump in and get started without hours of training.

Cons: I would like to see more information available at a glance. We asked for a field to be developed where a verbal POD could be entered with date time and signature so that it can be viewed at the load level.

Vendor Response

by AscendTMS on October 10, 2017

Patrick, thanks for the awesome review. We are driven to excellence through amazing reviews like yours. Thank you. The AscendTMS team!

Excellent program easy to use

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to customize it. Driver pay and commission management. Auto saving when I change load status

Cons: Just when I'm not in an area with internet access I can't do anything. Would be nice to have a local section that would upload when back on the internet

Overall: Everything in one central application

Vendor Response

by AscendTMS on August 07, 2017

Tom - thanks for the great review. It's people like you that drive us to excellence. Thanks, again!!

Easy to navigate

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is organized efficiently and it is easy to input data and upload documents. There are also a lot of forms that auto-generate from the data entered.

Cons: Doesn't fully integrate with load board extras so I still have to use both. It would be more efficient for me if I could do everything from one window.

Overall: Organization

Vendor Response

by AscendTMS on August 07, 2017

Hi Lanair - thank you for your wonderful review. We will keep adding cool features for you every 2 weeks. As always...all new features are included with your AscendTMS account. The AscendTMS Team

New Customer Review

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: These guys have been a pleasure to work with and have been super fast to give us the special treatment we were looking for! Very happy with the program and the support behind it!

Vendor Response

by AscendTMS on March 08, 2017

Dear Danny - your great review is so much appreciated. We will keep adding the features you suggest and ask for in order to keep you ahead of the competition. Sincerely. The AscendTMS Team

It works like any other TMS

Mar 02, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: Works just like any other TMS program. Not any better than any other programs used just a slightly higher price tag. However, if they promise you something...GET IT IN WRITING or THEY WILL NOT honor it!

Vendor Response

by AscendTMS on March 02, 2017

Hi Linda - you are right that we will not send you free gift cards unless you have the right paperwork. As a disgruntled customer trying to fraud us you can attempt to extort us for gift cards but we will not waiver unless you have what every other customer sends us when claiming our Amazon gift cards. We will not be extorted by people. Thanks. The AscendTMS Team

Excellent!

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very up to date! Very quick and user friendly! Has a lot of different ways to classify everything, and always get a very quick response when need help!

Cons: Haven't found a bad part about it yet!

Overall: Very up to date! Very quick and user friendly! Has a lot of different ways to classify everything, and always get a very quick response when need help! This is great software and very excited to get organized and on the same page with it!

Vendor Response

by AscendTMS on February 28, 2017

Hi Sam - thank you so much for your kind review! Go DCI!!! The AscendTMS Team

It's Great!!!

Feb 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is pretty easy to learn, especially with the help of the videos. I also love the Insta Rate feature, and the new accounting feature! I love the fact that you can suggest features, so it's like you're helping mold the software for your needs.

Cons: The biggest problem is the support staff hours, but it's manageable. I've also experienced some pretty rude and degrading staff while I was trying to get help.

Overall: Software is quick and easy to use, I love that you don't have to download anything! The video tutorials are the best, makes it really easy to understand how to work the program. I would recommend it to anyone!!

Recommendations to other buyers: It's great, but I have suggested some features, just to make less clicks for certain areas. I still love how you allow suggestions, that's the best!

Vendor Response

by AscendTMS on February 24, 2017

Hi Brain - thanks for the 9 out of 10 review. For support, you will get an immediate human on the phone during regular business hours. After hours support is provided within 1 hour of your message being left. Again...thanks for the awesome review. The AscendTMS Team

Great System to Have

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Invoices

Cons: Nothing

Overall: Business goes as plan with this great system to work with and of your office components you will need is here

Recommendations to other buyers: NO

Vendor Response

by AscendTMS on February 25, 2017

Catrina - amazing review. Thank you! We appreciate our loyal clients like you. The AscendTMS Team

Very Simple but Sophisticated TMS

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: AscendTMS continues to add features and work with their current users to create a TMS that can be used for any transportation management solution.

Vendor Response

by AscendTMS on February 21, 2017

Shane - thank you so much for the amazing review. It is truly appreciated. Customers like you make us realize how AscendTMS positively impacts your business. The AscendTMS Team

Excellent Program for all levels of freight brokerage

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use, but a mobile version would help me to be in front of customers more often

Cons: I actually love everything about the software, but as you build there are a few features that I would add to give it an even better user experience, i.e. automatic e-mail notifications based on the status the user sets, mobile version, integrating contacts into all send load docs section

Overall: As a small business , this software gives me everything I need to process orders. It is easy to use and helps me keep track of my shipment statuses for my customers. I understand there is a section to add in my factoring email addresses into each order, but I am curious to know if I can just add an e-mail once and have it appear on all loads. i.e. my wife takes care of my accounting and instead of going in and adding her onto every account so she is copied, I would like to have her appear by entering her e-mail address once somewhere. If there was an alert or e-mail when a delivery date passes and a status is in transit, that would be helpful as well. There are a few little things here and there, but nothing major that I would change. I am a one man show, and would like to add a user, but me and my wife use the same login, and was wondering if a second user could be added at no cost. Otherwise at the moment this is great value. thanks for being my provider of choice. your team is exceptionally friendly. Bill Nofsinger is a great guy, energetic and a heck of a sales guy. You simplify brokerage software like no other, and I don't know why anyone else hasn't done this before. All the other programs I have used are not only more expensive, but much more complicated. Anytime you or your team is up here in Canada I'd love to take you out for a beer. All the best. Anthony Villa

Recommendations to other buyers: I already recommend this to everyone that is getting into the business. It is highly customizable and everyone wants something specific to them.

Vendor Response

by AscendTMS on February 16, 2017

Anthony - what a great review. Thanks for all the detail. We love that you love it! The AscendTMS Team

Great But Needs More Features

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and the price

Cons: That I cant edit everything I need

Overall: Great program all around except the options. I would really like to see more options to customize invoices along with other things.

Recommendations to other buyers: Create More Templates for Invoices, More Options For Editing, Create a Page for Quotes

Vendor Response

by AscendTMS on February 15, 2017

Dwight - thanks for the awesome review. As you may know - we build ANY feature you want for free. Just send the request in from INSIDE your AscendTMS account and provide as much detail as you can about each item you would like to see. We then write the code / feature for you - at NO cost - as long as the entire user community benefits. The AscendTMS Team

Ascend for Brokers

Feb 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: This is an easily accessible system but is geared more for the Broker or Forwarder than the carrier itself. System is frequently slowed during information updating or changes. Too many steps involved in new accounting management process. Not a clear payroll interface.

Vendor Response

by AscendTMS on February 15, 2017

Jay - thanks for the great review. FYI - make sure you have turned ON the carrier features. That is why people love AscendTMS. You can run both brokerage AND assets from one system (for $49 - the cheapest TMS on the market). But, you have to make sure the features are ON. Regarding PAYROLL - just export to QuickBooks Online and let them handle payroll for you (it is the fastest and cheapest option). That is how most users do it. Send to QBO - and pay the drivers! It takes 2 minutes at most. As far as speed of the system, try to get your PC checked for "bloat-ware". We have accounts with 150 users in multiple offices that have no issues at all. I just asked engineering to look and our AWS servers never run at over 20% CPU / RAM capacity. Anyway...thanks for using AscendTMS. Our Driver Pre-Planning module will be released in the next few weeks - which you will LOVE. . The AscendTMS Team

AWSOME PROGRAM

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SIMPLE SET UP OF CARRIERS AND CUSTOMERS.

Cons: WE HAVE NONE

Overall: THIS PROGRAM IS SUPER SIMPLE TO USE!!! WE LOVE IT EASY TO TRACK AND TRACE LOADS AS WELL!! WE ALSO LOVE THE EASE OF SETTING UP NEW CARRIERS AND CUSTOMERS!! EVERYTHING IN STREAMLINED AND SIMPLE!!

Vendor Response

by AscendTMS on February 15, 2017

Jessica. Thank you for your kind and wonderful review. Enjoy! The AscendTMS Team

Powerful and Efficient TMS Platform.

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of Use, Fast Setup, VERY Cost Effective, Easy to customize workspaces for our own preferrences.

Cons: Lacks some features currently that can speed up or improve the steps needed for load management. Integration with tracking such as Macropoint. No automatic status notification updates for customers ie: Trucks on site, Loaded. Delivery, POD name. Dispatch team must use a few extra steps to do these.

Overall: We were searching for an new TMS platform to move our operations to from the legacy platform in use. After searching over 10+ platforms we decided on AscendTMS. Our decision was based on Features , Platform Scalability, Ease of Use, Training and Cost. Compared to platforms costing hundreds of dollars a month for single users with setup fees of $2000-$4000, Ascend could not be beat.

Getting a REAL WORKING Platform to try for FREE for 30 Days / not just a "sandbox demo" was the closer. Moving from a much more complicated TMS platform, we were up and doing orders within 20 minutes.

While much younger than many other platforms out there, new features are being rolled out on regular basis. It does lack a few things I would prefer from the load management side but from what I have been told by their customer service team many are in development for early 2017.

For small / midsize carriers / 3pl Logistic firms this platform really cannot be beat. It an excellent balance of features and cost effectiveness. We have no complaints or regrets in committing to this Ascend at this time. Once the new features roll on I have no issue changing my 4 stars to 5 stars for Features and Functionality.

Recommendations to other buyers: Its a great product overall. If you have no TMS platform currently--Ascend is an absolute winner...you will not be disappointed. IF your coming from a mature/legacy program that has many of the integrated features you may find yourself wanting more. BUT that should not be a deterrent from giving Ascend a serious look. Especially if looking for a Cloud based system that is built on the latest software code. For the cost effectiveness / lack of contract commitment to features it has it really is a great product.

Vendor Response

by AscendTMS on February 15, 2017

Greg - thanks for the amazing and detailed review. We truly appreciate it. The AscendTMS Team

Awesome software

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used the most expensive transportation software on the market today and it doesn't come close to Ascend TMS. This is a great product and customer support is outstanding. You cannot go wrong with Acsend TMS.

Vendor Response

by AscendTMS on February 15, 2017

Tanner - great to hear you love AscendTMS. Thanks for the great review. The AscendTMS Team

Aslan Logistics Services, LLC review

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and a lot of functionality.

Cons: None

Overall: Ascend TMS is always engaged in making their software better and more user friendly. Moreover, they are very interested in hearing from their customers as to how they can make improvements.

Recommendations to other buyers: No

Vendor Response

by AscendTMS on February 15, 2017

Wonderful review. Thank you so much, Victor! The AscendTMS Team

Trucker software

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.

Cons: Hard to input fuel prices.

Overall: Easy to use, i was able to condolidate all my drivers, equipment, and brokers in one system. No more going frim program to program to track expenses or people, when i turn my computer on acsend is at my finger tips and all my company data is in front of my eyes. I dont remember how i came across the software but it has been a great time tool gor me.

Vendor Response

by AscendTMS on February 15, 2017

Chris, amazing review. Thank you so much. FYI - we are adding some fuel card import additions next week. Look for them soon. The AscendTMS Team

Small business frienfly

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: As a small broker, trying to make a name for myself, AscendTMS is a huge blessing. This isn't an easy venture, but it's made simpler with the features offered for a great price.

Vendor Response

by AscendTMS on February 15, 2017

Beck - may your business grow and the profits roll in! Thanks for the great review. The AscendTMS Team

T&B LOGISTICS OWNER

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: OVER THE YEARS I USED OTHER LOAD SOFTWARE! BUT I CAN HONEST ADMIT THAT THIS IS THE BEST SOFTWARE THAT I CAME ACROSS AND EASY TO USE AND UNDERSTAND. I TELL MANY OTHER BROKERS WHO'S STARTING OUT TO USE ASCEND TMS BECAUSE IT'S EASY TO USE AND UNDERSTAND.

Vendor Response

by AscendTMS on February 15, 2017

Thanks, Brandon. Awesome review form an awesome guy! The AscendTMS Team

Fantastic TMS for my Corporation's needs.

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: One of my dispatchers happened upon your Free TMS and we started utilizing your system almost 2 years ago. The biggest compliment I can share is that I felt so guilty in not Paying for this wonderfully put together program for my Corporation that I reached out to rep to pay my fair share for the use of this TMS and also the Customer service is one of the Best that I have ever experienced.
The real only issue I experience when I began using this program was that the type was quite small on the load confirmations and I reach out to support and they assisted me with fixing the issue.
Fantastic and Thank You all!

Vendor Response

by AscendTMS on February 15, 2017

Kelley - you are an amazing person to write such an amazing review. Thanks! We wish Trinity all the best!!! The AscendTMS Team

Easy, peasy

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been in this industry for over 30 years. One of the biggest struggles is finding software to use to make your employees tasks easier, your billing and receivables easier to track. Ascend TMS has hit the mark on all the things we need and customer support is awesome.

Vendor Response

by AscendTMS on February 15, 2017

Thank you, Russ. We appreciate the great feedback and the great review. The AscendTMS Team

AWESOME AWESOME AWESOME

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASE OF ACCESS AND VERY USER FRIENDLY

Cons: CAN'T THINK OF ANYTHING.

Overall: AscendTMS is a life saver. we are so glad to have you all onboard. day to day transactions have become so easy and stress free.
THANK YOU FOR EVERYTHING!!!!!!

Recommendations to other buyers: NONE

Vendor Response

by AscendTMS on February 15, 2017

Wow - THREE awesome's! Thanks so much Miriam. It is SO appreciated! The AscendTMS Team

Fantastic Product

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Normally it's all about the little things in life. The "load status" column that's color coded on the left side of the screen allows me to keep track of loads in an organized manner. I am able to customize that to our liking.

Cons: A lot of times when going through the "doc management" tab it takes long for it to load when going from page to page.

Overall: I use AscendTMS on a daily basis dispatching a small but developing fleet of trucks. The ease in which AscendTMS allows me to organize loads, manage a driver roster, and keep paperwork straight is second to none. I would highly recommend AscendTMS to any business or entity seeking an economical dispatch system.

Vendor Response

by AscendTMS on February 15, 2017

Josh - thank you for your super kind words. We will pass this on to the team. The speed of Doc Management is purely due to image size. Try using smaller image files. The AscendTMS Team

Great Software

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and the price for everything that you get

Cons: can not customize it to what you need

Overall: We used another dispatching software when we started our business but it did not have everything that we needed to be successful. One day my boss sends me an email to checkout Ascend. WOW! We switched that day. Everything that you get for the money is unbelievable and they are adding things all the time. You will not make a mistake by using Ascend

Vendor Response

by AscendTMS on February 15, 2017

Sam, your great review is greatly appreciated. Thank you! The AscendTMS Team

Solid product backed by good people

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The price is outstanding, particularly for the capabilities of the product.

Cons: AscendTMS doesn't yet rise to the level of a full-featured software package for a trucking operation...but it's getting closer every month. Given the cost and Software as a Service model we aren't really expecting all the bells and whistles of a high dollar package which resides on our own server.

Overall: For the price we couldn't expect a better product. InMotion Global is highly responsive to our needs, has expanded the capabilities of AscendTMS significantly since we started using it, and continues to roll out new features regularly. AscendTMS is stable, reliable, affordable, and is working for us at our present level of need. We can't wait to see what new capabilities they roll out next.

Recommendations to other buyers: Check it out thoroughly. If you're running a small operation this could be exactly what you're looking for.

Vendor Response

by AscendTMS on February 15, 2017

Hi John. Thank you for the very kind review. You are right that we add new features every single week and month. Everything we add is ALWAYS free to subscribers. The AscendTMS Team

Overall, I give this 5 star rating

Feb 14, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Continually creative ideas, cutting edge innovation, outstanding customer service

Cons: Takes too long to build loads; too many panes to navigate

Overall: There are so many great features that come with this TMS system that I really cannot believe that the cost is LESS than half what my previous TMS system was.

The biggest thing about this system that hampers my "ease of use" rating is in regards to how easy it is to use for people that are not familiar with TMS software. I have dispatchers that will not use this system because of the time it takes to create a load, and the several different panes of information required to completely build a load.

Other than that, customer support is awesome. I have asked questions, and I either get a resolution, or customer support will actually work on resolving the issue for me. I feel like an actual paying customer here!

I would welcome anyone to this software, even though I recognize it is currently something that I believe gives me a niche tool in the transportation market. I have actually suggested this to two other companies already, and will continue to do so as long as AscendTMS and inmotionglobal continue to treat me with great service.

Recommendations to other buyers: Overall I still give this 5 stars even with the single con listed.

Vendor Response

by AscendTMS on February 15, 2017

Brock - amazing review. Thanks. Regarding building loads...our EXPERT VIEW goes live this week...it does EVERYTHING you experts asked for. Enjoy! The AscendTMS Team

Easy to use and getting better!

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and reporting.

Cons: Seems to be asset carrier focused, but they are making changes often to support the brokerage model.

Overall: I started working at a new brokerage and they were using KeyPoint. We needed a solution that was easier to use and more visible. We researched quite a few options and decided on Ascend for a few reasons. First would be the ease of use and the simplicity of the system. It makes training simple as everything is very self explanatory and they have plenty of tutorial videos to watch, if you don't understand something. More importantly the team at Ascend was always willing to hear and issues and complaints and then actually work towards solutions. So to sum up the experience, we are very happy and every time there is a release, it seems they are making the software even more effective and efficient. We have no plans of changing systems as we grow and have 30 people using the systems every single day.

Recommendations to other buyers: Continue to develop CRM solution within the system.

Vendor Response

by AscendTMS on February 15, 2017

Bobby - thank you so much for your very kind and considerate review. It is greatly appreciated. Enjoy AscendTMS!!! The AscendTMS Team

Ascend TMS for Brokers

Feb 14, 2017
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: it would be nice to import a whole list of loads into the system at once. also it would be nice to to have to archive a load after it is billed so that it would go off the all Load screen

Vendor Response

by AscendTMS on February 15, 2017

Hi Logan - thank you so much for the positive review. It is great appreciated. Enjoy AscendTMS and all it has to offer you! The AscendTMS Team

Great TMS, Lightning fast response to questions

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A whole lot of features included at a fair price.

Cons: Nothing

Overall: I am a new broker and was looking for on the cheaper side to get started. I did not expect to have so many features at this price, but I think you are getting a lot with AscendTMS. It has been very easy to get started, the learning curve for whole new platform has been very minimal. Any questions or problems on my end have been answered within minutes. It's like having a personal tech sitting right next to you just waiting on me to have a question they can respond to. AscendTMS seem to be always adding new features and all at the same price. My experience has been more than perfect so far.

Vendor Response

by AscendTMS on February 15, 2017

William - you are the best. Thanks for the amazing review. Enjoy the system. The AscendTMS Team

Ascend TMS is Awesome

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use - simple formatting - drop downs - flexibility

Cons: Nothing so far to report

Overall: We are a new user however so far we have had nothing but the best experience will of the Ascend TMS team. System is easy to use, easy to follow and has all of the bells and whistles that our company needs. one additional comment - FLEXIBILITY and SCALABILITY!!!!

Recommendations to other buyers: The Team is always receptive to "individual" input - if it makes sense for all users - they find a way to add it.

Vendor Response

by AscendTMS on February 15, 2017

Rick, thanks so much. Your 25 users will be blown away as they get deeper and deeper into what AscendTMS can do you you. The AscendTMS Team

Great Training

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great Training I will be going through it again. I enjoyed the training and will be going through the weekly classes.
Thank you

Vendor Response

by AscendTMS on February 15, 2017

Tracy - thank you for the kind words. Yes - training is always free - unlike other TMS systems! The AscendTMS Team

Great TMS plataform

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: over all it's a great TMS, you can do almost everything you need with a click of a button
we couldn't be happier with this system.

Vendor Response

by AscendTMS on February 15, 2017

Thank you for the awesome review. You are the best! The AscendTMS Team

Excellent software, very user-friendly

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: The software is easy to use and allows me to track my loads on a daily basis. I love the filters and reporting functions which make it easy to check how many loads you've done for a particular client and the revenue generated. Easy to add new customers, carrier's and assets; seems it's drawing information from the google search engine, therefore the information is on hand. Delivery notes, invoices, bill of entries are all on hand to easily print or mail to carrier or client.

It's simply a brilliant and well put together software system.

Vendor Response

by AscendTMS on February 10, 2017

Hi Donovan - thanks so much for the kind review. We value you as a customer. The AscendTMS Team

Agent Jbk logistics

Feb 08, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything

Cons: Not enough factoring options

Overall: Great tool a day service I would definitely recommend to anyone priced rite easy to use and seamless

Vendor Response

by AscendTMS on February 08, 2017

Garcelias - please keep spreading the word! We appreciate the feedback and your loyalty to the best TMS ever!!! The AscendTMS Team!

Ascend plus & minuses

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall it is a great system, the one thing that drives me crazy is that when you go to add new pick up or stop it does not automatically put you back into that box. So I type then realize that I have to back up and click on the box to add new location. Also when you mark a load paid in financials it does not automatically mark load on load basics paid which would be great. Ascend gives me a lot of good and very little change

Vendor Response

by AscendTMS on February 08, 2017

Annette - thanks so much. The new accounting module will go live to all 6,400+ AscendTMS customers this week. That will solve the issue you mention - and will provide you with THE easiest TMS accounting system anywhere. Welcome to the Ascend TMS family! The AscendTMS Team

Great Software

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: I have been using Ascend for about 6 months now and I absolutely love it. It is so easy to use to do credit checks, track my drivers,and my loads and I can summit my paperwork for quick payment. Keep up the good work!!!!!!!!!!

Vendor Response

by AscendTMS on February 08, 2017

Wonderful to hear, Teresa. Thank you so much for the kind review. Please keep spreading the word!! Regards. The AscendTMS Team

AscendTMS is what you need

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Ascend TMS is real easy to use. It organizes all files from BOL, rate cons and more. The dashboard has lots of cool features. TMS will definitely keep your trucking company organized.

Vendor Response

by AscendTMS on February 07, 2017

Ashley - glad you like AscendTMS. We will keep adding goodies as usual every Friday night! Thanks again for the thumbs up :-) The AscendTMS Team

Top of the Line

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Always adding new features.

Overall: This is a " one stop shop " as a freight broker,it has everything that you need.
Also if you request a particular feature,they will add it for you.

Vendor Response

by AscendTMS on February 07, 2017

Kenon - thank you so much for the 5 star review. Please spread the word! Best wishes. The AscendTMS Team

Happy User

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use , there customer service and support is always ready to help. Will definitely refer a friend.

Vendor Response

by AscendTMS on February 06, 2017

Kelvin...glad to hear that we are helping your business grow and helping service your clients. We appreciate the referrals. The AscendTMS Team

dublin FREIGHT COMPANY

Feb 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: FREIGHT COMPANY OPENED IN FEB 2016 IMPORT AND EXPORT TO THE UK AND LOCAL CONTRACTS FOR DISTRIBUTION
USE THE SYSTEM DAILY AND FIND THAT THERE IS AN EASE OF USE WHEN DEALING WITH ONGOING CUSTOMERS AND SUPPLIERS IN THAT THE SYSTEM RETAINS THE INDIVIDUAL DETAIL AND ADDRESSES THUS MAKING INPUT EASIER AND LESS TIME CONSUMING
THE SYSTEM ALSO PROVIDES DETAILED INFORMATION IN RESPECT TO HISTORICAL DOCUMENTATION AND DETAIL
tHE EASE OF TRANSFER FROM THE OPERATION SYSTEM TO THE FINANCIAL SYSTEM IS IDEAL AND EXACTLY AS REQUIRED
DOWNLOADING COMPLETED INVOICES FOR STORAGE IS EXACTLY AS REQUIRED AND OVERALL A BRILLIANT SYSTEM TO WORK WITH

Vendor Response

by AscendTMS on February 06, 2017

Hi Gerry - wonderful to hear that AscendTMS works amazingly well for for both your international AND domestic operations. Please spread to word! The AscendTMS Team

Love This Software

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of it, no major instructions to read to understand it.

Cons: That i had to wait all this years for it to be available, wish you where here sooner, save us a lot of work.

Overall: We love this software, very simple to use and always improving by adding more features. Ascend has kept our paperwork to a minimum and keep our payroll straight as well. I personally like the color patterns, easy to see by the colors the status of the load. Easy to use and manage. Great job!

Recommendations to other buyers: Try it, you will see that is a great software that will help your company

Best software for the money!

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have used many different software systems over the years and for the money, Ascend is by far the best bang for the buck. It will do as much, or as little as you need it to.

Vendor Response

by AscendTMS on February 06, 2017

Dan, thanks for the great review. It is greatly appreciated. Our thousands of users seem to feel the same way you do! The AscendTMS Team

Quality 100%

Feb 02, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Everything

Cons: Limited factoring companies and load boards

Overall: They have help videos and don't have to wait for someone to give you a demo just watch the videos one by one until I get IMA slow person!

Recommendations to other buyers: No

Vendor Response

by AscendTMS on February 02, 2017

Garcelias - Yes, we provide great videos for EVERY part of the system to make it easy to learn. We also give totally free tech support and training. Awesome review. Thanks! The AscendTMS Team www.TheFreeTMS.com

Good Carrier software

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: So far the program works pretty good they got a few glitches but nothing major. Not bad once you learn it its simple to manage

Vendor Response

by AscendTMS on February 02, 2017

Chris - thank you so much. We will keep adding more features to keep loyal customers like you happy.

The best in the market

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are currently in the process of switching over to Ascend TMS from DrDispatch. We initially switched the Aljex, comparing the three real time all together...and Ascend wins! Aljex had way too many add ons that cost $$$ and a buggy old system. DrDispatch also is outdated and slow, buggy, always down. Ascend has almost everything needed to run a transportation company...I am confident that they will be better than they already are. Do not hesitate, stop wasting time comparing and researching, as a business owner and a former software engineer, this software wins.

Vendor Response

by AscendTMS on November 17, 2016

Dear Arman - WOW! Thank you for such a great review. This is amazing and quite unexpected. Please tell all your friends in the business :-) Sincerely. The AscendTMS Team

Awesome!

Apr 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AscendTMS is everything that I was looking for to help keep track of the carriers that I dispatch. For everything that you get for the price- you need not look any further. Plus they are adding new things all the time to make it easier for their customers.

Vendor Response

by AscendTMS on April 08, 2016

Wow - Thanks so much Shelly! We will keep the new features coming as long as our great clients (like you) keep the ideas flowing. As you know - we write everything for free as long as the entire user community benefits! Thanks again for your great review!

Great Product... Greater Customer Service

Mar 24, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ascend is a wonderful, easy to use, affordable solution for those needing a Logistics software. From the beginning, the customer service I have received has been above and beyond my expectations. The team at Ascend has worked diligently to help solve any issues I have had with the system or any additions to the system that I have needed, all the while keeping great attitudes and a spirit of excellence.

I would recommend the Ascend TMS without any hesitation.

Vendor Response

by AscendTMS on March 24, 2016

Tina - it is user reviews like this that make our jobs so worthwhile. Thank you so much! Please let us know if we can help you in ANY way. We truly value you as an AscendTMS customer and friend! Regards. Tim Higham. CEO.

Everything we were looking for in a Broker Software!

Feb 24, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The only reason I didn't give 5 stars overall is I'm still new to this software. I can tell anyone who reads this, with the upcoming improvements, for new brokers and or agents, this is everything you need literally. Easy to use, Plenty of help when you need it. Quick response email with Cust. Serv. All around so far, you can't fail. All you have to do is make the calls and book it!

Pros:
Everything I need to keep my Carriers and Shippers organized with a click. With cloud storage there is no extra equipment to buy and no cumbersome software to maintain on your computer. You can access from anywhere...

Cons:
So far... It doesn't make my coffee when i sign on...

Vendor Response

by AscendTMS on February 25, 2016

Charley, thank you fort such a glowing review. We really appreciate you saying such wonderful things about the wonderful AscendTMS software. By the way - we are working on the coffee making function. Perhaps I should suggest a partnership with Keurig :-)

Best TMS I have ever used

Feb 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked at several freight brokers in my career and Ascend TMS is WAY ahead of what my other employers used. May favorite features that I have not seen any other TMS do is that I can text a driver from the TMS and not have to call him. That way I have a record of what I sent and can send addresses and instructions to him.

We also like that the driver can just text POD documents right to our TMS and we get the signed paperwork just seconds after they delivered the load. We can then send out the customer invoice with the signed POD's attached and the driver is still in their parking lot!

Ascend TMS is easy to use and our staff love that they can use it from anywhere and on any PC, phone or tablet without any installation or setup. I will recommend Ascend to anyone. It is pretty amazing.

Vendor Response

by AscendTMS on February 12, 2016

Thank you so much for your review and the confidence you have placed in AscendTMS. You have been a loyal client for well over 10 years and we appreciate your support!

I can't believe IT'S FREE!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Extremely easy to use and as powerful as many paid TMS systems. We teach all of our Freight Broker and Freight Agent Training students how to use AscendTMS in our courses.

Vendor Response

by AscendTMS on February 09, 2016

Calvin - thanks for the confidence in AscendTMS. I am glad your freight school students like using our TMS software in your courses. Using state-of-the-art software for teaching them has clearly been a big hit!!

A new user, implementing a TMS to a broker start-up

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The brokerage business is not complex, it involves arranging freight transportation. The details are important and many however and to build a brokerage that will grow and increase in value a solid--not complex--TMS is required.
First of all, Ascend TMS is in the cloud. No need to invest in and manage (and worry about) a server. And brokers can access it anywhere they have an internet connection.
Second, simplicity. I've been in this business over 40 years and the intuitive features of AscendTMS appeal to my sense of KISS--keep it simple stupid. With the challenges inherent in arranging transportation today, simple technology allows me to focus on the more complex issues of people, customers and carriers.
Third, you can start for nothing. Zero. Nada. Gratis. No credit card is required and you can literally be on the TMS and working right away. Perfect for the start-up broker. And as you grow the cost is $49/user--3 user minimum. And, no lengthy and punitive contract to sign. And no minimum term.
Fourth, it's feature rich for a TMS. Need a rate engine? It's included. Document management--included (go paperless, it's 2016). Cell phone tracking of drivers? It's in the system. No need to go to outside vendors. Get the reports you want. If you don't see a feature you need, let Ascend TMS know and they try to get it for you.
All in all, Ascend TMS offers incredible value. And developing, marketing and servicing the TMS is their only business. Not a load board company. Not a 3PL. Just a TMS company, in the cloud.
I'm looking forward to a long, mutually beneficial relationship with our Ascend TMS and will update this review after getting a few quarters under our belt.

Vendor Response

by AscendTMS on February 09, 2016

Steve - thanks for the amazing review. I wish you lots of luck (and PROFITS) for your brokerage business. AscendTMS will help you get there!

User Friendly

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AscendTMS has been very user-friendly. Myself and my team were able to login and step through it really easily. We built our customers, carriers and locations by just following the prompts. We didn't need any training - overall, it is really user friendly. I also like the dashboard/quick look to see what is moving today and the $'s.

The document management system and load tracking are amazing new features. Those features are things I used to pay for from another software vendor, but now I can have them all in one system.

Vendor Response

by AscendTMS on February 08, 2016

Thanks for the review. We truly appreciate you taking the time to tell the world how much you like our TMS software!

This software is amazing and easy to use!

Feb 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used AscendTMS for over 7 years to manage all of our trucks and equipment in the field. We can quickly dispatch each truck to the right place and I can see their exact location and ETA using the free load tracking system built into the software. I just need to send a text message to the driver from AscendTMS and it grabs their exact location for me. We also use it to manage all of the paperwork for each load and job. I either have someone scan in the paperwork and attach it to the load or the driver texts us a picture of the signed paperwork and it comes right into AscendTMS and attaches itself to the right load. So, I can then send out my invoice and all the signed paperwork documentation before the truck has even left for their next job.

I work alone most of the time managing up to 15 trucks and teams each day. I look at my AscendTMS software as my office mastermind. There is no way I could manage so many trucks without it. It is easy to use and the best value transportation software I have ever seen or used. I highly recommend it!

Vendor Response

by AscendTMS on February 05, 2016

Thanks, Casey. We appreciate your review! Thanks for being such a loyal customer for so long!