# AscendTMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AscendTMS Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more. Source: https://www.capterra.com/p/122488/AscendTMS-Logistics-Software --- # AscendTMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AscendTMS ## What is AscendTMS? AscendTMS is the world's most popular TMS software (51,833+ active users), for Freight Brokers, 3PL's, Trucking Companies and Shippers. NO upfront fees, NO license fees, NO support fees, NO contracts. They are 100% independent and NOT affiliated with any broker, carrier, or other transportation entity. Get instant TMS access from ANY device with NO installs, NO hardware, NO setup. Compare to TMW, McLeod, Mercury Gate, Aljex and other old legacy systems. AscendTMS has Capterra's BEST RATING! ## What is AscendTMS used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Logistics](https://www.capterra.com/logistics-software/)[Freight](https://www.capterra.com/freight-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 366 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Logistics / 2025 - Shipping / 2025 - Transportation Management / 2025 - Trucking / 2025 Our "Best of" badge program showcases products with the highest ratings... - Freight / 2026 - Logistics / 2026 - Shipping / 2026 - Supply Chain Management / 2026 - Transportation Management / 2026 - Trucking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Logistics / 2025 Do you work for AscendTMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inmotionglobal.com&name=AscendTMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AscendTMS 4.9 (366) VS. [4.6 (958)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price $99 Per User, Per Month Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (366) Ease Of Use 4.5 (920) Value For Money 4.9 (346) Value For Money 4.4 (770) Customer Service 4.9 (355) Customer Service 4.3 (766) ## AscendTMS alternatives Highest Rated [4.7 (389)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/alternatives/) ## FAQs about AscendTMS Overview ### What problems does AscendTMS solve? AscendTMS solves scattered load, carrier, trailer, and accounting data by centralizing dispatch, document storage, tracking, rate tools, billing, and integrations in one system. It reduces manual re-entry, faster onboarding, and time-consuming status updates. Freight brokers, dispatchers, carriers, and small to midsize logistics teams benefit most from its easy training and scalable workflows. Answer based on 225 reviews Overview ### Which roles and teams benefit most from AscendTMS? AscendTMS is most used by freight brokers, dispatch and operations teams, and transportation company leaders such as owners, presidents, and CEOs. Brokers use it to manage loads, carriers, and customer communication, while dispatchers and operations managers coordinate shipments. Executives rely on it for workflow visibility, profitability tracking, and day-to-day oversight. Answer based on 348 reviews Overview ### What company size and industries is AscendTMS built for? AscendTMS is built mainly for small transportation businesses, with 96% of reviewers from small companies and 70% in Transportation, Trucking, and Railroad. It serves brokers, carriers, and shippers, with additional use among Logistics and Supply Chain companies at 24%, plus limited midsize and enterprise adoption. Answer based on 366 reviews Features and Usability ### What are the key features of AscendTMS? AscendTMS includes core transportation features like load building, truck dispatch, carrier management, and driver management, plus shipment tracking and document management for proofs of delivery and paperwork. Differentiating features include load board integrations, QuickBooks and factoring integrations, configurable workflow rules, and reporting dashboards that connect dispatch, accounting, and load visibility. Answer based on 129 reviews Pricing ### How much does it cost and what fees or limitations are included? AscendTMS offers a free Basic plan for up to two users, with $0 setup, support, and training, plus a free trial. The Premium plan costs 99/user/month, removes user limits, and keeps setup, support, and training free. Reviewers call it affordable and easy to start, though some say per-user pricing gets expensive as teams grow. Answer based on 52 reviews Integrations ### Which third-party tools and platforms does AscendTMS integrate with? AscendTMS integrates with DAT Load Board, QuickBooks Online, Trucker Tools, and Project44, with reviewer mentions also pointing to load board posting and EDI workflows. Official integrations expand that list to Motive, Stripe, Twilio, UPS Ready, and Comdata AP Automation, giving AscendTMS 9 third-party platform connections. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on AscendTMS? AscendTMS offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say most teams can get started quickly, and nontechnical or new logistics users often learn basic workflows fast. Admins and users handling advanced features like accounting or broad setup may need more time, but training and support help. Answer based on 37 reviews Getting Started and Support ### What customer support options does AscendTMS offer, and how do users rate the experience? AscendTMS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, patient, and helpful, with useful training resources and live guidance. Some report gaps during off-hours, occasional rude interactions, and difficulty finding answers in help documents. Answer based on 97 reviews Ease of use ### Is AscendTMS easy to use for freight brokers and carriers? AscendTMS feels easy to learn and navigate for most freight brokers, carriers, and small logistics teams. Users often like the clear load views, searchable records, tutorials, and training resources, though some mention extra clicks, limited multi-tab work, slow document pages, and occasional workflow friction when dispatching or switching screens. Answer based on 129 reviews ## Who uses AscendTMS? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 100 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 100 reviews Logistics & Supply Chain 45% Logistics & Supply Chain 45% Administrative 22% Entrepreneurs/ Owners 9% Finance & Accounting 8% Others 17% Top industries Based on 100 reviews Transportation/Trucking/Railroad 60% Logistics and Supply Chain 37% Apparel & Fashion 1% Health, Wellness and Fitness 1% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Management 4.7 (56) 53.57% of 56 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipment Tracking 4.7 (55) 61.82% of 55 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Billing & Invoicing 4.8 (45) 68.89% of 45 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 4.8 (42) 66.67% of 42 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Quotes/Estimates 4.8 (42) 47.62% of 42 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Transportation Management 4.9 (31) 51.61% of 31 reviewers that rated this feature as important or highly important Organize and track the physical movement of goods from one location to another AscendTMS 69 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Ship packages/goods by aircraft Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Documents issued by a carrier to acknowledge receipt of cargo for shipment Find, compare, and select the most time/cost-effective freight carrier Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Shipping products/goods in containers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Unload incoming material to outbound vehicles with little or no storage between A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Import and export data to and from software applications Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Track all personnel who operate company vehicles Manage payroll processing for different driver pay contracts Transfer of data from one computer system to another Management of commercial motor vehicles for work-related purposes Intended to be used by freight brokers and logistics companies Shipping products/goods by land, sea or air Monitor fuel consumption and optimize fuel usage System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Shipping products/goods by land Management of inbound and outbound shipments in the context of international trade Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Track driver locations on a map in real time Set up process for efficient load building, routing, and distribution Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Identify the physical location of an individual, asset, device, etc. Trucks that do not reach full load and can be shared Manage, maintain and track the performance of assets and equipment Log miles driven for tax deduction or reimbursement purposes Observe and track the demand, usage, progress or quality of a system, product, or user Transportation of goods/products over long distances using ship Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Manage and organize the shipping, tracking, and delivery of packages Organize and manage all processes/procedures involved in purchasing goods and/or services Generate quotes or estimates for customers Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Oversee various functions of the organization while balancing and optimizing supply and demand Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Record of trip details Track and manage transportation of large cargo that fills an entire trailer/truck Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track and monitor how vehicles are used Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods Get Advice We can help you find the software with the features you need. Features 4.8 (358) 4.8 Based on 358 reviews ## Pricing Value for money 4.9 (346) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/pricing/) Basic $0.00 It includes: - All the basic features Premium $99.00 Per User,Per Month It includes: - Advanced Check Call Management - Cargo Claim Handling - Commission Reporting - Document Management - Driver Track and Trace - EDI Connectivity - Free Shipper Directory - 26000 Shippers! - Full Accounting Features - Made EASY - Instant Load Funding - Load Reporting - Load & Truck Posting To 53 Load Boards Value for money 4.9 (346) 4.9 Based on 346 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Motive](https://www.capterra.com/p/138669/Motive/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (355) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (355) 4.9 Based on 355 reviews ## User reviews Overall rating 4.9 Based on 366 reviews Filter by rating 5(322) 4(35) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent Jay V. Managing Director Logistics and Supply Chain ### "Ascend Rating. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2026 I have been very pleased with everything so far. I also enjoy getting to know the all the different employees' jobs and functions. They are still small enough to care but large enough to matter. Pros I love that every time we go to upgrade or integrate, Ascend can accommodate. I also enjoy the staff I have worked with. Cons Not much TBH. They pop up on all my social media platforms all the time. Im sure that's A.I. but can be annoying. Alternatives considered [Turvo](https://www.capterra.com/p/180847/Turvo/) Reasons for choosing AscendTMS The cost and customer service was much better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 ABSOLUTELY AMAZING!!!!!!!! Thank you ♥️ JC Jennifer C. Owner Transportation/Trucking/Railroad ### "Great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2026 Pros Customer Support is great! I called because I was having an issue with custom document template and they got to the bottom of it and resolved the issue. Cons When you email a document without e-Signature there is no record of it being sent. I wish there was a way to see that the document has been sent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2026 SIMPLY AMAZING!!!! Thank you! RH RHONDA H. Director of Operations Transportation/Trucking/Railroad ### "Sales and performance team are excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 It has been a wonderful tool for our company and any time we have an issue they solve it right away. Pros The sales team, \[sensitive content hidden\] , in particular are extremely helpful and very quick in their responses and resolution Cons Cant really think of anything, it is very user friendly and the support is excellent. Very happy with it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 INCREDIBLE & AMAZING. Thank you! MN Mike N. General Manager Transportation/Trucking/Railroad ### "Ascend 5 Stars" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2026 Great! If we need to do something different most of the time Ascend has a way to do it and if they don't they integrate with someone who does. Highway integration has been fantastic. \[sensitive content hidden\] was a great non pushy salesman who just laid out the facts and let us decide. Pros Ease of use and integration to the most important websites to be able to accomplish what a new Broker needs to succeed. Cons Entering dates when changing a shipment from finding rates within Uship and selecting a carrier of your choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2026 SIMPLY FANTASTIC!!! JK Jullisa K. Freight Broker Transportation/Trucking/Railroad ### "The Best TMS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Ascend TMS has been a great system to work in — very user-friendly with strong integrations that actually support day-to-day operations. The training resources are top notch and always available when you need them. I also want to highlight \[sensitive content hidden\] , my rep, who consistently points me in the right direction and makes sure I’m getting the most out of the platform. That level of support makes a big difference. Overall, it’s been a solid tool for running and growing operations efficiently. Pros What I like most is how everything is connected throughout the entire lifecycle of a load. You enter the information once, and it flows seamlessly across dispatch, tracking, and reporting, which makes it much easier to stay organized and efficient. The ability to run reports and have clear visibility into operations is a big advantage, and the integrations really enhance the overall functionality of the system. It’s designed in a way that actually supports how you run your business day to day and it's been a very cost-effective solution for running operations efficiently. Cons I haven’t run into any major issues. On the rare occasion I’ve needed help or had a question, support has been readily available and very responsive, which makes a big difference. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) I switched from Keep because I needed a more robust, all-in-one system built specifically for transportation. Ascend gives me better visibility, stronger integrations, and allows me to manage the entire lifecycle of a load more efficiently. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) Reasons for choosing AscendTMS Ascend stood out because of how everything is connected across the full lifecycle of a load. The ability to enter information once and have it flow through dispatch, tracking, and reporting makes a big difference in efficiency and accuracy. Combined with the integrations and accessible training, it felt like a system designed to support real day-to-day operations, not just individual tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 This makes me smile! AMAZING!!! RJ Ron J. owner Transportation/Trucking/Railroad ### "Best value in TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Overall has been a good experience as stated our rep \[sensitive content hidden\] is awesome! Communication is very good calls returned,emails answered. Pros Our rep \[sensitive content hidden\] was and is very helpful and has helped us with a few issues and got us moving along smoothly!! Cons The layout and format is a little clunky but after some use it gets better no real issue just could be less steps for each operation? Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) Reasons for choosing AscendTMS better price more features seemless updates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2025 SO AMAZING - thank you! LR Luis R. CEO Logistics and Supply Chain ### "Humming Transport LLC / Freight Broker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2025 I really recommend AscendTMS to everyone that are in the need to keep you book of business organized, and if you need to crate invoices and other documentation, this are the perfect software to send and received e-signature in on platform. Pros Is really easy to to figure things out in your own if you dedicate a a full day to get to know the system. Also the learning center are really helpful to find more instructions step by step with videos and simple guidance. Cons Some times the system log out a little bit fast if the computer are not in used and need to refresh the page to see some update what you have done, But not a big deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 26, 2025 AMAZING - Thank you so much, Luis! JH JUDAH H. Owner Apparel & Fashion ### "I LOVE ASCEND" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Pros Greta customer service. Very nice. Very easy to use and not a hard learning curve. Has training videos Cons there is not much that I don’t like. I really like everything. Maybe the lay-ought can be easier to use . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2025 AMAZING - Just AMAZING!!! Thank you so much!!! JP Jasper P. Owner Transportation/Trucking/Railroad ### "Best Value TMS with Full Functionality!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2025 This team & product is great. As I mentioned, I shopped for several weeks before deciding on Ascend, and I have zero regrets. Pros The software is a breeze to use! I shopped several TMS systems for my company & AscendTMS stood out for several reasons. It’s fairly priced, great value, easy integrations, etc. The list goes on & on. Their customer service team is phenomenal as well. Cons I have no issues with Ascend. If you’re a new broker or dispatcher, this is an excellent choice for your TMS. Switched from [TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/) Better value, better support, way more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 28, 2025 Juat wow Wow WOW!!!! Amazing! Thank you so SO much! WD Werner D. Research Coordinator Health, Wellness and Fitness ### "Great softwarte" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2025 Helped me manage my time with the task I operated with. I am new to this system and I was able to utilized the most of it. Pros Easy t o use and navigation through the system is simple, I was able to catch up with all my task at reasonable time. Cons I actually like it. I really don't have much experience with other software. I found out that this software was useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 6, 2025 AMAZING - THANK YOU!!!! You Rock!!! [View all Reviews](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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