# Page 11 | AscendTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is AscendTMS the right Transportation Management solution for you? Explore 365 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews

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AscendTMS

4.9 (365)

[View alternatives](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of AscendTMS

## Showing most helpful reviews

Showing 251-275 of 365 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

mT

mariam T.  
account payable  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "excellent, very user friendly."

February 1, 2018

5.0

Pros

Easy to input information, great at calculating miles, fast, overall Excellent quality and very user friendly.

Cons

needs more options for organization on fuel reports, will be graet to have it work with fuel servers such as efs, fleetone, etc.

Review Source

TB

Tanika B.  
President and CEO  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Best Software!"

November 24, 2021

5.0

It has been a great experience.

Pros

This product is user friendly and time saving.

Cons

No improvements are necessary at the moment.

Alternatives considered

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

Reason for choosing AscendTMS

I took a Facebook poll. Everyone raved about the product.

Review Source

Response from InMotion Global

December 2, 2021

Wow WOW, Tanika - THANK YOU FOR SUCH AND AMAZING REVIEW. You are AMAZING!!!!! From the entire AscendTMS Team!

JC

Josh C.  
Fleet Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fantastic Product"

February 14, 2017

5.0

I use AscendTMS on a daily basis dispatching a small but developing fleet of trucks. The ease in which AscendTMS allows me to organize loads, manage a driver roster, and keep paperwork straight is second to none. I would highly recommend AscendTMS to any business or entity seeking an economical dispatch system.

Pros

Normally it's all about the little things in life. The "load status" column that's color coded on the left side of the screen allows me to keep track of loads in an organized manner. I am able to customize that to our liking.

Cons

A lot of times when going through the "doc management" tab it takes long for it to load when going from page to page.

Review Source

Response from InMotion Global

February 15, 2017

Josh - thank you for your super kind words. We will pass this on to the team. The speed of Doc Management is purely due to image size. Try using smaller image files. The AscendTMS Team

DM

Dahir M.  
President  
  
Used the software for: 1-2 years

### "Excellent TMS...Fast and gets the job done from start to finish...Easy to and self explanatory "

January 22, 2018

5.0

Pros

One click factoring to Triumph Budiness Capital to get our money fast and keeping track of driver pay

Cons

I can't think of any cons as of now...They're always adding some new and better to make our jobs easier and more efficient

Review Source

TP

Tom P.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Excellent program easy to use"

August 7, 2017

5.0

Everything in one central application

Pros

I like the ability to customize it. Driver pay and commission management. Auto saving when I change load status

Cons

Just when I'm not in an area with internet access I can't do anything. Would be nice to have a local section that would upload when back on the internet

Review Source

Response from InMotion Global

August 7, 2017

Tom - thanks for the great review. It's people like you that drive us to excellence. Thanks, again!!

JL

Jay L.  
  
  
Used the software for:

### "Ascend for Brokers"

February 15, 2017

3.0

This is an easily accessible system but is geared more for the Broker or Forwarder than the carrier itself. System is frequently slowed during information updating or changes. Too many steps involved in new accounting management process. Not a clear payroll interface.

Review Source

Response from InMotion Global

February 15, 2017

Jay - thanks for the great review. FYI - make sure you have turned ON the carrier features. That is why people love AscendTMS. You can run both brokerage AND assets from one system (for $49 - the cheapest TMS on the market). But, you have to make sure the features are ON. Regarding PAYROLL - just export to QuickBooks Online and let them handle payroll for you (it is the fastest and cheapest option). That is how most users do it. Send to QBO - and pay the drivers! It takes 2 minutes at most. As far as speed of the system, try to get your PC checked for "bloat-ware". We have accounts with 150 users in multiple offices that have no issues at all. I just asked engineering to look and our AWS servers never run at over 20% CPU / RAM capacity. Anyway...thanks for using AscendTMS. Our Driver Pre-Planning module will be released in the next few weeks - which you will LOVE. . The AscendTMS Team

SG

Stacy G.  
Business Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Review"

January 4, 2021

5.0

Pros

Ease of use and response and solutions to questions and/or problems.

Cons

I do not know of anything that is missing.

Review Source

Response from InMotion Global

January 11, 2021

Stacy, thanks for this OUTSTANDING review. You are truly AMAZING!! The AscendTMS team!

BG

Brian G.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Very easy to use and train on. The Videos are very helpful!"

December 15, 2017

5.0

Quality TMS service without paying thousands of dollars

Pros

Being able to track loads that I need not every load I dispatch. Training outside agents. I get them set up and have them watch a few videos give them a little help when needed. but really the training video's take a lot of time off my plate

Cons

Having to buy credits every time.

Review Source

Response from InMotion Global

December 19, 2017

Brian - than you for the AMAZING Review. The AscendTMS Team.

RD

Robert D.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Ascend TMS"

June 21, 2021

5.0

Pros

Ease of use and so many great features available.

Cons

Some documents are not included such as set up packages for shippers carriers.

Review Source

Response from InMotion Global

June 22, 2021

WOW! Thanks, Robert! What an AMAZING review. It's truly appreciated. We're so glad you LOVE AscendTMS!!!

MK

Marko K.  
Managing Partner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "great product for a startup company"

August 26, 2019

5.0

Pros

The ease of getting started to run a brokerage.

Cons

The website lags quite often and causes delays while using it.

Review Source

Response from InMotion Global

August 27, 2019

Marko - what a fantastic review! Thank you so much. The AscendTMS Team

SB

Simon B.  
Co-Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Incredible Software in a underserved space. "

January 13, 2020

5.0

Pros

Ascend has been created with the end user in mind. Workflow is very evident and efficient. Has definitely simplified my office staff needs.

Cons

You cannot dispatch drivers/trucks off this software... yet.

Switched from

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

ITS Stopped working.

Review Source

Response from InMotion Global

January 16, 2020

Simon...thanks so much for the amazing review of AscendTMS. We truly appreciate your kind words. The AscendTMS team!

CB

Casey B.  
Office Manager  
  
Used the software for:

### "This software is amazing and easy to use!"

February 5, 2016

5.0

We have used AscendTMS for over 7 years to manage all of our trucks and equipment in the field. We can quickly dispatch each truck to the right place and I can see their exact location and ETA using the free load tracking system built into the software. I just need to send a text message to the driver from AscendTMS and it grabs their exact location for me. We also use it to manage all of the paperwork for each load and job. I either have someone scan in the paperwork and attach it to the load or the driver texts us a picture of the signed paperwork and it comes right into AscendTMS and attaches itself to the right load. So, I can then send out my invoice and all the signed paperwork documentation before the truck has even left for their next job. I work alone most of the time managing up to 15 trucks and teams each day. I look at my AscendTMS software as my office mastermind. There is no way I could manage so many trucks without it. It is easy to use and the best value transportation software I have ever seen or used. I highly recommend it!

Review Source

Response from InMotion Global

February 5, 2016

Thanks, Casey. We appreciate your review! Thanks for being such a loyal customer for so long!

BB

Blake B.  
AR/AP Specialist  
  
Used the software for: 6-12 months

### "Organized, easy, functionable"

December 28, 2017

4.0

Better usage of time, organization.

Pros

I can keep all paperwork/information in one location. I can easily search any load or carrier. It is easy to get data put into the system for present/future use.

Cons

I do not like that I cannot send multiple loads from the ready for accounting tab to accounting. It would make it a lot easier if I could. Only con to me!

Review Source

LG

Laura G.  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Ascend Review"

November 20, 2019

5.0

Pros

Very user friendly, only been using since March.

Cons

No dislikes at the moment, will update later.

Review Source

Response from InMotion Global

November 24, 2019

What an AMAZING review. Thanks you so much, Laura. The AscendTMS team.

DC

Dennis C.  
Owner  
  
Used the software for: 6-12 months

### "They have been great and easy to get along with"

December 28, 2017

5.0

As I said it keeps everything organized

Pros

Keeps everything at my fingertips, I can look things up in seconds. It keeps a running tally of how my business is doing. It makes running your business easier

Cons

Just the data entry portion. I am a one-man operation and work another job, so finding the time to enter the data for each load is cumbersome

Review Source

AL

Alex L.  
Dispatch  
  
Used the software for: 6-12 months

### "AscendTms makes work not feel like work."

January 15, 2018

5.0

One major benefit I got from this software is time. It free's up time by making everything organized.

Pros

What I like most about this software is the ease it creates to be able to organize and keep track of load's and daily tasks.

Cons

The thing I like least would be after searching load(s) you can't go back without having to research load(s) over again.

Review Source

MS

Michael S.  
Logistic Engineer  
Industrial Automation  
Used the software for: 1-2 years

### "Free online Transportation Management software!"

September 3, 2018

4.0

Pros

Ascend TMS Logistics is an online software build to manage every aspect of your logistics and distribution operations which currently used by the world's largest companies. Ascend TMS Logistics offers two plan, the basic and the premium. Basic plan is totally free with two user limit. This is the best way to test and experience the software.

Cons

This software is very useful for and if you only require 2 users, you can have for free. Very easy to deploy and no hardware cost. Internet connection however is required.

Review Source

LO

Luz O.  
dispatcher  
  
Used the software for: 6-12 months

### "very good is very easy to make loads "

April 19, 2018

5.0

Pros

easy to work you can see all the process for the loads if is available or covered. for accounting porpose too you can see all the info

Cons

cant see the loads make the carriers sometimes brokers call for carrier references and we cant see the carrier history

Review Source

Response from InMotion Global

April 26, 2018

Luz, thank you for the amazing review! We truly appreciate the kind words from Tradex!

VR

Verified Reviewer  
Broker  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "The total package"

May 3, 2019

5.0

Excellent. They are always ready to help and any questions.

Pros

Ease of use and the overall supported activities. The saving is without question there for they provide some many services that I did not have pay for additional products outside of them. The quality is also outstanding, for nothing feels cheaply done or prepared as an after thought.

Cons

It only links with Quickbooks and not other accounting software like Wave Accounting.

Review Source

Response from InMotion Global

May 13, 2019

What an AMAZING review. Thank you SO SO much. The AscendTMS Team!

BW

Brian W.  
COO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "AscendTMS is a game changer"

August 21, 2019

5.0

Outstanding

Pros

Easy to use and comprehensive. It accomplishes pretty much everything one would need in a TMS. It is both efficient and effective.

Cons

Connectivity to other platforms is not always easy.

Switched from

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

Needed to modernize

Review Source

Response from InMotion Global

August 22, 2019

Brian, thank you for such am awesome review. You're the best! The AscendTMS Team.

RM

Robert M.  
Executive Administrator  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Best TMS software I have used"

January 29, 2018

5.0

Pros

The ease of use is amazing along with the "how to" videos. The ability to integrate with other load boards and with QuickBooks makes this the best TMS software on the market.

Cons

There needs to be a way to "bulk" upload loads. We have over 500 loads daily and to put them in one by one is extremely time consuming.

Review Source

JD

Joseph D.  
Sales Agent  
  
Used the software for: 6-12 months

### "This is very easy software to Navigate, "

December 11, 2017

5.0

Pros

The only think I would like to see, is in the Shortcut Down down add, "Up Load Document" would be nice

Cons

There is Nothing yet that stands out as a issue for me, the only thing is when I have it open for longer than 15 Minutes, I have to log back in again.

Review Source

Response from InMotion Global

December 19, 2017

Thank you so much for the great review, Joe. The AscendTMS Team

FM

Frank M.  
Freight Broker  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great and simple TMS"

February 19, 2018

5.0

Like any other product, it will have things that don' t work great, however they have an excellent customer service that will do anything they can to accommodate each customer's needs.

Pros

It organizes all of the loads so that they are easily viewed and I know the stage each load is in. It even allows the customization of tabs and load stages.

Review Source

JP

Jason P.  
owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Phillips Trucking Corp"

August 27, 2020

4.0

everytime i contact my sales rep he helps me with my issues or just the understanding of the system

Pros

I love the fact i can easily see what is going on from day to day. I also like the fact i can communicate with the drivers and have them upload doc and photos right to the current load they are on.

Cons

some of the features i dont have a use for and dont use so if thats a con then there you have it

Reason for choosing AscendTMS

i was recommended to them

Review Source

Response from InMotion Global

September 17, 2020

Jason - you ROCK! Thanks for the amazing review . The AscendTMS Team

VD

Vlad D.  
Director of Operations  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Its a great tms for under 50 employees "

April 1, 2022

4.0

Its a great experience.

Pros

Its easy to implement and work on. Have some nice features.

Cons

Slow and lags pretty often. Cannot have it open in 2 windows and it is not well streamlined for 1 screen operation.

Review Source

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