# Page 2 | AscendTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is AscendTMS the right Transportation Management solution for you? Explore 361 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews

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AscendTMS

4.9 (361)

[View alternatives](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of AscendTMS

## Showing most helpful reviews

Showing 26-50 of 361 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FT

Frank T.  
President  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Review to Ascend"

February 13, 2025

5.0

it's good but has room for improvement such as currently not being able to toggle between different company's log ins that we have

Pros

ease of use and also quick communication with Elwood Black

Cons

too many windows to navigate and not able to toggle between different company's log ins that we have

Review Source

Response from InMotion Global

February 20, 2025

AMAZING - THANK YOU!

WP

William P.  
Freight Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "BEST TMS ON THE MARKET"

August 27, 2024

5.0

It's been great. This is the first TMS system that we have used, and we plan on using it for many years to come.

Pros

I like that it's easy to use, they are always making useful updates to the system, and you can export data.

Cons

We have not had any issues with the TMS.

Review Source

Response from InMotion Global

September 5, 2024

SIMPLY AMAZING!!!! Thank you!

VS

VIKTOR S.  
PRESIDENT  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "best of the best"

April 3, 2025

5.0

easy to use they always willing get our feedback

Pros

There is always help no contract always answering my calls

Cons

no app and no ai they need to work on it i'm sure they will get it done

Switched from

[ezLoads TMS and Driver App](https://www.capterra.com/p/253195/ezLoads/)

easy to work and better customer service

Review Source

Response from InMotion Global

April 7, 2025

AMAZING - ABSOLUTELY. Thank you!

SB

Shannon B.  
Owner-Freight Brioker  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "TMS is the best transportation management system there is!"

December 17, 2024

5.0

Ascend TMS is fantastic, easy to use, and self-explanatory.

Pros

I am a Freight Broker, and this is my first year in business. This platform is simply amazing and easy to use. It generates the paperwork necessary to move my loads and saves all data and documentation for me with no limits. I recommend Ascend TMS to anyone who needs a transportation management system.

Cons

I cannot think of anything I do not like about this platform.

Review Source

Response from InMotion Global

December 31, 2024

SIMPLY AMAZING! Thank you!

KB

Kristy B.  
Agent  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great customer service"

March 18, 2025

5.0

Happy with it so far! Easy to use & getting in touch with a representative is easy!

Pros

Great customer service! Always helpful if you need assistance!

Cons

Tracking could be better. The AscendTMS tracking, I wish it was live tracking!

Review Source

Response from InMotion Global

March 20, 2025

SIMPLY AMAZING! Thank you!

sG

sam G.  
Operations  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "ascend tms"

January 15, 2025

5.0

awsome, sales guys are great. kudos to \[sensitive content hidden\]

Pros

Simple and easy to operate, tracking features works great

Cons

none, perfect for any brokerage. If they can include posting expense for office, will be good.

Switched from

[Avaal Express](https://www.capterra.com/p/111633/Avaal-Express/)

Avaal over charged, lack features and very complex to use

Review Source

Response from InMotion Global

January 16, 2025

TRULY AMAZING! Thank you.

DS

Darin S.  
Co-Founder - COO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "You’ve Done Enough Research - Just Sign Up!"

August 20, 2024

5.0

\[sensitive content hidden\] and the team have been 5 stars all the way around. It’s truly one of the best software product experiences I’ve had. From start up to present our team has nothing but great things to say. Friction free and loaded with tools to make you organized and successful!

Pros

User friendly. Straight to the point. Amazing training videos if needed. Everything you need to run a profitable company!

Cons

Is this a trick question? You can’t go wrong with AscendTMS. Video trainings and real people to help support when needed at a price tag that is unmatched.

Alternatives considered

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)

Reason for choosing AscendTMS

Price and Installation. User friendly. Easier for team to learn.

Switched from

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

Price and Installation. User friendly. Easier for team to learn.

Review Source

Response from InMotion Global

August 26, 2024

SIMPLY AMAZING!!! You guys are THE BEST. Thank you!

SS

Sharon S.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "5 Stars for ascendTMS"

September 18, 2024

5.0

I have worked with many systems in the past and this one has been the easiest to learn and has offered the best support.

Pros

It was very easy to use, they have a ton of available resources and You Tube Videos I can refer to and if I still need help I can email and get a response within and mostly before 24 hours.

Cons

Personally it was just a learning curve for the overall Brokerage business and how best to set up accounts and transactions to sync in QB.

Review Source

Response from InMotion Global

September 23, 2024

SIIMPLY AMAZING. Thank you!

JB

Jonas B.  
Director of Business Management  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great TMS I Highly recommend "

October 18, 2024

5.0

Its been great so far. I would recommend this system

Pros

Very easy to use and the customer service has been amazing.

Cons

Nothing really, it is a high functioning TMS system

Alternatives considered

[EchoExam](https://www.capterra.com/p/226913/ExamView/)

Reason for choosing AscendTMS

Cost and functionality and integrations were already done

Review Source

Response from InMotion Global

October 25, 2024

WOW WOW WOW! Thank you!

BV

Bianca V.  
Accounting Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Ascend Review"

October 17, 2024

5.0

Pleased with the software. Easy to use, great features for sales and accounting.

Pros

easy user interface and easy on the eyes. Web based so you can use it on any computer system.

Cons

It would glitch or system would go out at times.

Review Source

Response from InMotion Global

October 24, 2024

SIMPLY AMAZING!!! Thank you.

JW

Jennifer W.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Really Seems to Meet All Our Business Needs"

June 24, 2024

5.0

Pros

\[sensitive content hidden\] was very helpful with answering questions and also informing me of the daily training available.

Cons

So far seems that it will meet all our needs, have only had it a few days so too soon to tell.

Alternatives considered

[Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/)[TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/)

Reason for choosing AscendTMS

Seems to have all the features we need to effectively manage our company.

Review Source

Response from InMotion Global

June 28, 2024

AMAZING!!!!! Thank you!

BS

Belkys S.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "I am very happy about this TMS software."

June 27, 2024

5.0

The best TMS system, I would totally recommend as it is easy to use and has several beneficial features.

Pros

How it is organized and detailed orientated and have instruction videos.

Cons

I have nothing I can say that I do not like about the software.

Review Source

Response from InMotion Global

June 28, 2024

All I can say is WOW!!! Thank you.

KJ

Katie J.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Danco Transportation"

May 29, 2024

5.0

Pros

Very user friendly, and easy to use!

Cons

There is not anything I dislike about Ascend

Review Source

Response from InMotion Global

June 3, 2024

WONDERFUL!!!! YOU GUYS ARE THE BEST!!!!!

BC

Bruce C.  
COO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Fantastic Support and a Great Product"

April 24, 2024

5.0

It's been great so far, and I am sure that I will discover more things that I love as time goes on.

Pros

Ascend makes it easy to get a view of all of the loads and their status, and it is very customizable for each user. The integration with MCP, Truckstop, DAT, and Triumph really streamlines things and helps you manage your time. Also, if you do have an issue (usually you made a mistake), the support team is very responsive and friendly.

Cons

This is small, but I wish there was a quick-button to go from the load board to the accounting module in a load. Also, I wish I could import approved customers from Triumph to Ascend like we do carriers from MCP.

Alternatives considered

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/)[Revenova TMS](https://www.capterra.com/p/144582/Revenova-TMS/)

Reason for choosing AscendTMS

My sales rep, Elwood Black, really gave me a great feeling about the product, and the cost was a factor as well.

Switched from

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

I've used McLeod since 2006, and while they always charged for every little thing, they have really started to nickel and dime you to death lately. So when I started this company, I wanted a TMS that really cares about their users rather than just their own shareholders.

Review Source

Response from InMotion Global

June 3, 2024

AMAZIING!!!!!!! YOU GUYS ARE THE BEST!!! Thank you.

MA

Michael A.  
Owner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "AscendTMS a great TMS for beginners and experts."

August 9, 2023

5.0

My experience with AscendTMS has been over 100% great.I enjoy working with the team, and enjoy using the TMs to manage our business.

Pros

That the customer support team is speedy in response, and extremely patient in teaching users how to use the product.

Cons

I would like a quickpost option to quickly post to multiple load boards at once.Everything else is great besides this.

Alternatives considered

[Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)

Reason for choosing AscendTMS

I did not like the idea of being locked into a contract.My mentor uses Aljex and told me to try it, but I choose AscendTMS for the contract free, the free trial, the awesome TMS, and the great customer support.

Review Source

Response from InMotion Global

August 11, 2023

AMAZING - SIMPLY AMAZING. Thank you!

JW

Jenn W.  
VP of Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Maximizing Your Bottom Line with AscendTMS: A User-Friendly Platform for Shippers and Carriers"

April 9, 2023

4.0

Overall, I am pleased with the system.

Pros

The best feature when you have the premium account without a doubt is the Accurate. You are able to get the 90-day, 30 day and 7-day outlook on what certain lanes are running for per mile. It is extremely easy to use, and you can literally add in your margins to compile efficient shipping quotes for your shippers.

Cons

The fact that you only get one login per user is a little annoying. They should allow 3 users per login. For those in the industry just starting out and building even a small team this could prove to become expensive. At least for a trial bases more than the 30 days they give to everyone.

Reason for choosing AscendTMS

more features and easier to integrate with 3rd party services.

Review Source

Response from InMotion Global

April 18, 2023

AMAZING REVIEW!!!!! THANK YOU. ♥️♥️♥️

AR

Anthony R.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "High End Features, Incredible Value, Extremely responsive customer service."

March 7, 2023

5.0

This is a great TMS. We vetted over 30 different solutions throughout our startup process. At the end of the day Ascend has incredible features, and at value that allows you to scale from day 1 with 5-10 loads per day through year 10 doing nearly 10000 loads annually. They are updating features quarterly that add more value to the suite without making implementation a massive capital undertaking on day 1. Highly customizable environment that allows the user to build format that works for them. Would highly recommend giving this software a look.

Pros

AscendTMS is incredibly easy to implement. The ascend team does a great job assisting in any data uploading that is necessary to avoid costly data entry man hours. The TMS is very user friendly and is full of useful, relevant features that most higher end TMS programs overlook.

Cons

Any issues that we have with the software are readily corrected and revised by ascend's team. Any time we have had an issue which has been less than 5 times since we started using this software in 2015 are resolved rapidly.

Alternatives considered

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Trimble TMS](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/)[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)[ShippersEdge TMS](https://www.capterra.com/p/115112/ShippersEdge-TMS/)[Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/)

Reason for choosing AscendTMS

Ease of implementation, overall value compared to others, low user cost, customization features.

Review Source

Response from InMotion Global

March 7, 2023

AMAZING. WOW. OUTSTANDING. THANK YOU, THANK YOU, THANK YOU, ANTHONY. AscendTMS LOVES YOU, MY MAN!!!! We're so pleased you like what we are doing for the 52,700+ customers - like you - that use AscendTMS.

JN

Jacob N.  
AL Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Customer Service!"

December 14, 2022

4.0

I'm a very new user. I've been using this product for less than a month as of today. But so far, any issue I've had has been very quickly resolved by the CSR team.

Pros

I love how quickly the Ascend team responds to inquiries. I have worked with other software companies, and none were as quick to reach back out with a solution.

Cons

If you don't have some sort of carrier setup integration, i.e. RIMS or some similar service, the uploading of documents can be tedious as you can only upload one doc at a time.

Alternatives considered

[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)

Reason for choosing AscendTMS

We needed a product that could integrate EDI for our customer(s). For the price, Ascend was the best option.

Switched from

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

Pricing...Mcleod is very expensive and has regular upgrades that you are required to pay for. With Ascend, the upgrades are all free. And being a web-based application, the upgrades are much simpler than those at McLeod Software.

Review Source

Response from InMotion Global

December 20, 2022

YOU ROCK!!!! AMAZING!!!! Thank you so SO much, Jacob!

LR

Lisa R.  
Operations Supervisor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "New User who is SOLD!!! "

June 24, 2021

5.0

So far I am LOVING this system. Also \[SENSITIVE CONTENT\] is AMAZING! She has been so helpful with my learning this new system. I set up our old system using Google features while it worked, there were numerous spreadsheets and it was a bit scattered. However there was not a program out there when I started with LaDon's that does what Ascend does. Thank you.. I needed this...

Pros

I like that I can access info quickly, there are templates for me to use for building loads and dispatching is so much easier. Drivers can upload docs straight into system so billing isn't spending hours scanning documents. There are so many things that I like about this system that I would need a much larger space to write it all out.

Cons

I am a planner. I need to have a daily/weekly calendar feature that your loads are automatically added to as they are put into the pending stage. Although the Search load has some of what I need I have to go in daily and download the daily log which is fine, but I'm kind of a at a glance type of person also.

Review Source

Response from InMotion Global

June 25, 2021

Lisa - what a WONDERFUL REVIEW. Thank you so much!!! The AscendTMS Team

HR

Henry R.  
Presidenet  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "AscendTMS Products"

March 15, 2023

5.0

It affords my brokerage to have a one stop database for all of my brokerage needs.

Pros

I like AscendTMS because the software flow is logical. It is rather easy to use after a few times in the system. I would certainly love for our Fleet coalition to utilize this system because it is easy to duplicate, easy to train others but i do wish the pricing was a bit more competitive.

Cons

The part that I was not in love with is when I had to add customers to the database. I think that portion along with adding drivers/ operators could be simplified.

Reason for choosing AscendTMS

About 3 years ago, my broker manager told me that we should give AscendTMS a trail run. We did and we like it.

Review Source

Response from InMotion Global

March 16, 2023

AMAZING AMAZING. Thanks, Henry. Please submit a "feature request" (within your AscendTMS account) and we'll get the changes made to those screens you want (for free, of course!!!).

AB

Avery B.  
Brokerage Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great value, better than any TMS out there and the most affordable. "

October 16, 2023

5.0

I am able to do everything I need to do from one platform. It makes my job so much easier.

Pros

I love that EDI tenders are included. The price is great and you get so much value at a great price.

Cons

There is a learning curve but, the support staff are amazing and quickly helped me figure things out.

Alternatives considered

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

Reason for choosing AscendTMS

The price and features are already built in.

Switched from

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

The price.

Review Source

Response from InMotion Global

October 17, 2023

AMAZING AMAZING AMAZING. Thank you!

TV

Tonyq V.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Over-all, 5 start review bases on applications"

January 27, 2023

5.0

Pros

Price, customer service and the user-friendly platform.

Cons

Only one issue is the hold up with Project44 integration in full for tracking.

Alternatives considered

[Revenova TMS](https://www.capterra.com/p/144582/Revenova-TMS/)

Reason for choosing AscendTMS

Price and capabilities, as well as their reps prompt service. Steve Farrekopf and Randy Goldizen. 5 Star for sure!!

Switched from

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

EDI and tracking

Review Source

Response from InMotion Global

January 31, 2023

AMAZING AMAZING AMAZING!!!! You are AMAZING, Tonya. Thank you soooo much! The AscendTMS Team!

ES

Erika S.  
Logistics Operations Lead  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great option for small business TMS"

September 29, 2020

5.0

Our office was using Google Drive, Sheets, Docs, etc to manage an asset based trucking company and a brokerage. While functional, it was very time consuming to do things this way and required a lot more hands on everything each week. With Ascend, we have been able to streamline processes, manage our databases and engage with Quickbooks to free up time for most of our staff members. This has allowed us to spend more time on other things, such as sales, recruiting and overall growth of our companies.

Pros

I really like the features for the price of this product. It offers efficiencies in our processes on many levels, allows multiple users to access data, combines information in one place and much more. Other similar systems cost many times more than the Ascend program, making this a great option for smaller companies with smaller budgets.

Cons

Updating templates does not automatically update active loads or pre-existing loads which used those templates. This just means you have to manually update existing loads based on the template in addition to the template itself when making changes.

Alternatives considered

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)[Dr Dispatch](https://www.capterra.com/p/79334/Dr-Dispatch/)

Reason for choosing AscendTMS

The cost of Ascend for what we get is hands down a clear winner. We have a great technical team to back up the program and they are open to making changes/improvements based on our recommendations. There is no extra fee when new system upgrades roll out and we get to benefit from the constant improvements they are making. Additionally, it is easy to use and integrates with other departments to make everyone's lives more streamlined and efficient.

Review Source

Response from InMotion Global

October 8, 2020

THANK YOU SO MUCH, Erika. You are simply the BEST. I will tell the entire team here how happy you are. The AscendTMS Team.

JR

Jaccqlyn R.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "It does not Ascend."

September 20, 2022

2.0

Pros

I like only one thing about this software. It kept a log of all users actions. This feature held each person accountable for any mistakes made.

Cons

Everything. This software is hard to navigate. From entering in a load manually and then to invoice it is all a hassle.

Review Source

Response from InMotion Global

September 28, 2022

SCAMMER USER ALERT: Hey Jaccqlyn Ratzlaff - WHY DID YOU WRITE THIS REVIEW TO MISLEAD PEOPLE, MISSY? Let's look at the FACTS before people believe your LIES. You should be ASHAMED of yourself. 1. You NEVER used your free BASIC AscendTMS account & NEVER moved a single load with it. 2. Your boss told you to use it but you were resistant from the start and didn't want to as you preferred paper (clearly, you never did use AscendTMS because it appears you have no business at all!) 3. You only ever had a free BASIC account - and didn't even use that. You never even used our PREMIUM software - EVER!!!! 4. You took absolutely NO training classes - (even though they were offered, free). Bottom Line: We have billion dollar companies using (and loving) AscendTMS. We are THE. most widely used TMS. Unfortunately, Jaccqlyn, if you have NO customers, NO loads, NO staff, NO tech ability, and NO intent to use it, then AscendTMS is DEFINITELY not a fit for you. The AscendTMS Team

KK

Katherine K.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Best choice!!"

January 16, 2020

5.0

We started our brokerage in February 2019 -- and as we were growing, we needed a TMS system, excel spreadsheets were just not cutting it. We were able to really increase our capacity and use our time more wisely!

Pros

I love its customizability and their customer service! We were able to structure the load board how we wanted it. Also, they are really great about listening to their clients. I've had some suggestions that I provided them and they actually implemented them! It's great to see a company actually give you what you are looking for in a program. I know they have a lot in the works and I look forward to growing with them! Also -- with them being partnered with TriumphPay - it was been a lifesaver and timesaver for us. and the price is really great - as a start up -- it's a little tight with revenue and expenses. I really appreciate that as well.

Cons

I'm great! I really have nothing to complain about. Only thing that would be great to have is the bill payment communication to Quickbooks. But that is super minor.

Alternatives considered

[Tailwind TMS](https://www.capterra.com/p/275384/Tailwind-TMS/)[Logistically TMS](https://www.capterra.com/p/167083/Corey-Coogan/)

Reason for choosing AscendTMS

I liked their loadboard look and feel, partnership with Triumphpay, Fourkites, and the load boards, and other companies. I love that they were explaining their future updates such as the customer portal. And the price was huge because there are 3 of us. And \[SENSITIVE CONTENT HIDDEN\] -- our go to guy --- we just clicked really well. I really appreciated his customer service!

Review Source

Response from InMotion Global

January 17, 2020

Katherine - what an amazing review. THANK YOU SO MUCH. I will let our entire team know about your kind words. The AscendTMS Team

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