# Page 4 | AscendTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AscendTMS the right Transportation Management solution for you? Explore 361 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews

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AscendTMS

4.9 (361)

[View alternatives](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of AscendTMS

## Showing most helpful reviews

Showing 76-100 of 361 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KP

Kalley P.  
Freight Broker  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Freight Broker"

February 27, 2024

5.0

The Help from \[sensitive content hidden\] , went above and beyond to help me setup. He was patient, kind and very friendly. I would tell everybody to get Ascend just for the customer service.

Pros

Customer Service! Easy to navigate low monthly cost

Cons

Nothing, wish I would have signed up sooner.

Reason for choosing AscendTMS

Because of \[sensitive content hidden\]. He was consistent. Always picked up the phone to help. Even before I became a customer.

Review Source

Response from InMotion Global

February 29, 2024

AMAZING!!!!!!!

GC

Greg C.  
CEO  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "ASAP LOGISTICS "

November 8, 2023

5.0

Pros

The ability to have everything we need in one platform.

Cons

Multiple tabs are not a thing. Will be superior when this is complete.

Review Source

Response from InMotion Global

November 10, 2023

WOW! SIMPLY AMAZING!!! Thank you.

Jarvis J.  
Freight Broker Agent  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "The Freight Brokers Companion"

March 31, 2021

5.0

I am pleased with the TMS And its usefulness within the business has actually covered the cost for an extra user in less than a week. Support is amazing and they offer various options for training so that you can become a power user of the software in no time. I would recommend Ascend to anyone getting into the transportation industry and it allows one to scale the business over time.

Pros

The Price & The Features are amazing. For a starter, this is a great option for a new brokerage since you can have up to 2 users for FREE on the Ascend platform. The system has tons of features to integrate seamlessly into various other systems to make it not only user-friendly but helps to save time and money.

Cons

I would say the the per-user price point is a huge jump from free but I can see the benefits. I would have rather had a middle-of-the-road price or a group price of 1-3 users for the Price of $69.

Reason for choosing AscendTMS

I chose Ascend because it was recommended by more than one person in my network.

Review Source

Response from InMotion Global

April 5, 2021

Wow wow WOW!!! What an AMAZING review, Jarvis. Thank you! We'll let the entire AscendTMS team know. They'll be so happy!!

ES

Eric S.  
Head Transportation Specialist  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Software"

March 15, 2022

5.0

It has elevated my game and allowed me more time away from the desk.

Pros

I like the automation and the ease of interface as a whole.

Cons

There hasn't been too much, but the check calls could be referenced using the route map that way you know where they are in correlation to the drop.

Alternatives considered

[PCS TMS](https://www.capterra.com/p/29249/Express/)

Reason for choosing AscendTMS

The free month and the price line.

Review Source

Response from InMotion Global

March 16, 2022

WOW WOW WOWZER - Thanks so much for such an AMAZING review, Eric. We love you guys!!! The AscendTMS Team.

Adrian L.  
Account Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Does great for us!"

April 24, 2019

5.0

The software is great for keeping docs and notes organized on our carriers and reporting functions have been very helpful to streamline our SOP's.

Pros

I enjoy the document organization and archiving functions for keeping files on our preferred carriers. Also the reporting functions give us great insight into areas of improvement internally.

Cons

Occasionally adding a new carrier finding a carrier with a newer MC number can be frustrating but out side of that no problems!

Review Source

Ali Faheem D.  
President  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Ascend it the Best"

November 29, 2023

5.0

Pros

Ease of Use it the most important part of AscendTMS

Cons

Still have to find something which is not likeable to our team. The Search is on!!!

Review Source

Response from InMotion Global

December 12, 2023

WOW WOW WOW!!! AMAZING. Thank you.

MJ

Maxim J.  
Broker  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Good experience, above average"

December 24, 2017

4.0

It improved a lot our way of doing business but there is some more work for developers which I hope they will complete soon and we can enjoy this great app, I like the concept, I think it can become better and hope it will.

Pros

It's complex and includes a lot of very useful tools for running your logistics. Loads that come thru this software are already build and it does offer a lot of information regarding the shipper and delivery location and calculate the distance between them instantly. You also have a feature to send tracking message to your drivers which I find very useful. It's fairly comfortable for doing logistics part of work , I gave it 4 stars because it's great for passing all the information about business you have done to accounting in no time and effortless.

Cons

Even though it's a great software, it's not perfect, there are some things that I wish would work differently for more efficient workflow. Every time you sort your loads and yo go into a random load and then you go back to all the loads, your sorting preference is lost and you have to do it again. Other thing is every time you need to go into check calls to see if there is anything in there you need to pay attention to, you are again going back and forward for no reason. A big improvement would be possibility to open your check calls in a separate window.

Review Source

Response from InMotion Global

December 27, 2017

Maxim, thank you for the amazing review. The AscendTMS Team.

MO

Mittie O.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Owen Truck Lines Ascend TMS review"

July 26, 2022

5.0

Pros

Ascend TMS makes training new hires very easy due to its simplicity yet effective design/layout.

Cons

I feel that it would be beneficial to its users if the software would allow multiple tabs to be open at once so that when needing or adding information you can easily switch from one tab ( i.e Load details, customer, carrier, financials etc to another

Review Source

Response from InMotion Global

July 29, 2022

You're SIMPLY THE BEST, Mittie. Thank you!!!! The AscendTMS Team.

GL

Gloria L.  
Owner  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Love AscendTMS"

August 16, 2021

5.0

Pros

I love that the software is easy to use. I like that once information is entered it populates in other areas.

Cons

Not at this time. The software is pretty much explanatory. The more you use it the more comfortable you become with Ascend TMS

Review Source

Response from InMotion Global

August 27, 2021

Thanks, Gloria - what an AMAZING REVIEW. You ROCK!!! The AscendTMS Team.

Leslieann G.  
Safety Manager  
  
Used the software for: 6-12 months

### "awesome tracking software to keep your transportation company all under one banner"

April 9, 2018

5.0

one place to see entire company and keep trucks under one place.

Pros

Easy to put each load in and track all your drivers in one place. Then the ease of sending in the accounting piece to the factoring company is very useful. I like the ability to find thousands of companies and addresses already loaded and made the accounting and load building process much easier.

Cons

The templates are not very easy to set up and implement. Easier to just build each load. Entering and updating your trucks is a bit time consuming, but once done is good. Editing loads is a bit tricky too but can be overcome.

Review Source

AR

Aracelys R.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Highly Recommend system "

June 19, 2019

5.0

You have all the perks in one.

Pros

This software is very user friendly, easy to use. You can dispatch the drivers from it, easy invoicing. I have been in the industry for 23 years and I used all softwares, I absolutely love it the best part is This one is very economical.

Cons

I haven’t seen anything that I don’t like.

Alternatives considered

[Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)

Reason for choosing AscendTMS

I did all my research and I loved it

Review Source

Response from InMotion Global

June 24, 2019

What an AMAZING review! Thank you so much. You ROCK. The AscendTMS Team.

Eric H.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Do More For Less"

November 28, 2017

5.0

Pros

We love how this software is designed for asset based AND brokerage companies. We are also able to streamline the order process all the way through invoices with compatibilities with Quickbooks.

Cons

Too much data left unarchived can really bog down the speed of the software. We sometimes find bugs, but the development team is quick to fix.

Review Source

Response from InMotion Global

November 29, 2017

Thanks for the amazing review, Eric! You guys are amazing. The AscendTMS Team

KR

Kyle R.  
Director of Sales and Operations  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "ASAP's Review"

November 8, 2023

5.0

Love it, makes my job much easier and more manageable.

Pros

It is very easy to navigate through and convenient for document storage.

Cons

Not having multiple tabs to work with is my only complaint

Review Source

Response from InMotion Global

November 21, 2023

THE BEST!!!!! Thank you!!!!

SB

Shawn B.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great TMS and easy to use."

March 29, 2022

4.0

I am very pleased with this TMS software. It is very user-friendly and customizable.

Pros

Can't beat the price along with it being very user-friendly and customizable.

Cons

It would be great if there were more reports and data analysis available.

Reason for choosing AscendTMS

Price and features.

Review Source

Response from InMotion Global

March 31, 2022

What a FANTASTIC review, Shawn! Thank you from the entire AscendTMS family!

BM

Brad M.  
President/CEO  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Enhancing Continuity"

May 17, 2021

5.0

Very responsive to any issue, excellent training videos and one on one training for items specific to our organization.

Pros

Efficiency of load entry, load search, user assignments, ability to customize reports

Cons

On the asset side, we would like a trailer tracking data base and a field in the reporting that would allow us to sort by load creation date. I believe both are being worked on. Would like system to integrate with "Trucker Cloud".

Reason for choosing AscendTMS

Up front the Ascend team work to understand our needs and displayed the functionality of the Ascend system. Price point was important too, and we felt Ascend was the best value with robust enhancements.

Review Source

Response from InMotion Global

May 18, 2021

WOW WOW WOW!!! Thanks, Brad. You are AMAZING for writing this. Thanks so much! The AscendTMS Team!

Chad W.  
Managing Member  
  
Used the software for: 1-2 years

### "Truly Magical Software! They have main-streamed this in a BIG BIG way!"

November 16, 2017

5.0

You name it, I get it!

Pros

How simply easy it is to use!

Cons

Nothing really bad to say. It has some quirks, that could make it run a little more efficiently, but what doesn't?

Review Source

Response from InMotion Global

November 17, 2017

Thanks for the great review, Chad. You guys are awesome. Please keep spreading the word about AscendTMS! The AscendTMS Team.

SM

Scott M.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "AMAZING PRODUCT"

July 23, 2020

5.0

I absolutely LOVE this system.

Pros

EASE OF USE!!! This has got to be the most cost effective and user friendly system that I have used to date! I have managed to utilize the tolls and the partners they offer, cut my costs and eliminate the need for multiple programs. Their customer support is beyond words, I will leave it at AMAZING.

Cons

Tracking, Only thing I wish we had a better tracking option.

Alternatives considered

[Tailwind Systems](https://www.capterra.com/p/118977/TailWind/)[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

Reason for choosing AscendTMS

Price, Features and Ease of use

Switched from

[Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/)

Too many to list here.

Review Source

Response from InMotion Global

July 24, 2020

Hi Scott - THANK YOU FOR SUCH AN AMAZING REVIEW!!! Thank you for your dedication to AscendTMS. You ROCK!!!

TK

Trey K.  
Logistics Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "All the data that we need"

December 12, 2022

5.0

Pros

I like that we can utilize the program from IFTA.

Cons

I don’t like the driver integration for BOL submissions.

Review Source

Response from InMotion Global

December 15, 2022

AMAZING AMAZING AMAZING!!!! Thank you, Trey!

VR

Verified Reviewer  
Global Financial Crime Risk MI - Report Management Head  
Financial Services  
Used the software for: 1-2 years

### "Best TMS For Fraud Mitigation"

December 1, 2017

5.0

We really need to be assured that fraud was mitigated for high value loads. It was. It's amazing.

Pros

Overall Ascend is great - but it truly stands apart when moving freight because it provides real-time fraud alerts on the carrier and drivers you use.

Review Source

Response from InMotion Global

December 4, 2017

THANK YOU. Your review is inspiring and appreciated. We do everything we can to keep our thousands of customers happy and on the cutting edge. Thanks so much, The AscendTMS Team.

AM

Aaron M.  
Accounting Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Review "

October 25, 2022

5.0

We thoroughly enjoy using this software

Pros

This software is fantastic at transportation management.

Cons

I am an accounting manager, and we do know this is not an accounting software, but more features to help utilize the accounting aspect of the software would be incredibly helpful.

Review Source

Response from InMotion Global

November 2, 2022

Aaron - THANK YOU for the WONDERFUL review. We'll let the entire team know how happy you are. The AscendTMS Team

WH

William H.  
Vice President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "AscendTMS has been invaluable to our growth. "

January 4, 2021

5.0

We enjoy the software and the team members we engage for support and additional solutions. The TMS is well managed and consistently updated with new or improved features.

Pros

Ascend is a clean, lean and effective TMS we use to manage both our fleet asset business and our third party logistics services. It is powerful enough to keep our ever growing business organized yet simple to quickly train our new team members on.

Cons

Not a great deal of customization is available.

Alternatives considered

[Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/)[Trimble TMS](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/)

Reason for choosing AscendTMS

Simple structure, clean exports and ELD capacity.

Review Source

Response from InMotion Global

January 11, 2021

William - what an AMAZING review. Thank you soooo much!! You ROCK!!

DF

Daniel F.  
Sales Rep  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Good TMS"

June 16, 2022

5.0

It is what I was expecting

Pros

I'm a new Freight broker and I can tell that I have a solid TMS system

Cons

It may get slow, but that is mainly for the internet connection

Reason for choosing AscendTMS

I am on a budget, I ascend gives all the tools that I need

Review Source

Response from InMotion Global

September 23, 2022

THANK YOU for your WONDERFUL review of AscendTMS, Daniel. You ROCK!!!! The AscendTMS Team

TG

Tommy G.  
Account Executive  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "AscendTMS Review"

June 29, 2022

5.0

Pros

The product is extremely easy to use and intuitive. I have called support a few times and they were kind enough to set aside time for specialized training so I could cater Ascend to my business

Cons

There are a few small bugs, but there are easy work arounds. The integration for \[SENSITIVE CONTENT\] is pretty far delayed from when originally promised

Switched from

[LoadPilot](https://www.capterra.com/p/106757/LoadPilot/)

In order to add more users and have a more professional TMS

Review Source

Response from InMotion Global

June 30, 2022

This is THES BEST...AMAZING. Thanks so much, Tommy.

GM

Greg M.  
Director Sales/Operations  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Powerful and Efficient TMS Platform. "

February 15, 2017

5.0

We were searching for an new TMS platform to move our operations to from the legacy platform in use. After searching over 10+ platforms we decided on AscendTMS. Our decision was based on Features , Platform Scalability, Ease of Use, Training and Cost. Compared to platforms costing hundreds of dollars a month for single users with setup fees of $2000-$4000, Ascend could not be beat. Getting a REAL WORKING Platform to try for FREE for 30 Days / not just a "sandbox demo" was the closer. Moving from a much more complicated TMS platform, we were up and doing orders within 20 minutes. While much younger than many other platforms out there, new features are being rolled out on regular basis. It does lack a few things I would prefer from the load management side but from what I have been told by their customer service team many are in development for early 2017. For small / midsize carriers / 3pl Logistic firms this platform really cannot be beat. It an excellent balance of features and cost effectiveness. We have no complaints or regrets in committing to this Ascend at this time. Once the new features roll on I have no issue changing my 4 stars to 5 stars for Features and Functionality.

Pros

Ease of Use, Fast Setup, VERY Cost Effective, Easy to customize workspaces for our own preferrences.

Cons

Lacks some features currently that can speed up or improve the steps needed for load management. Integration with tracking such as Macropoint. No automatic status notification updates for customers ie: Trucks on site, Loaded. Delivery, POD name. Dispatch team must use a few extra steps to do these.

Review Source

Response from InMotion Global

February 15, 2017

Greg - thanks for the amazing and detailed review. We truly appreciate it. The AscendTMS Team

AF

Andy F.  
President  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Ascend TMS rocks!"

April 11, 2023

5.0

I watch the youtube channel of \[sensitive content hidden\] and his Freightbroker bootcamp, there I saw this interview with \[sensitive content hidden\], before that, I didn't know what a TMS software was, from there the choice was simple, and I like it more the more I use it

Pros

Everything, I was worried I was going to deal with tons of paperwork, printing, scanning, Ascend TMS makes that a thing of the past, besides, customer support is off the charts!, They even provide classes to make us customers familiar with the software, as it wasn't easy enough already

Cons

sorry, nothing comes to mind right now.

Review Source

Response from InMotion Global

May 24, 2023

AMAZING AMAZING!!!!! THANK YOU SOOOOO MUCH.

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