# Page 6 | AscendTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is AscendTMS the right Transportation Management solution for you? Explore 361 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews

---

AscendTMS

4.9 (361)

[View alternatives](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 6 - Reviews of AscendTMS

## Showing most helpful reviews

Showing 126-150 of 361 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Dylan W.  
Senior Account Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "User Friendly TMS "

October 3, 2023

5.0

Customer service support is great.

Pros

It is very easy to navigate through the system, build loads and run reports.

Cons

Integration was smooth. No concerns with system to this point.

Review Source

Response from InMotion Global

October 10, 2023

WOW WOW WOW. Just AMAZING. Thank you!!!!!

DG

Daniel G.  
Owner  
  
Used the software for: 1-2 years

### "Up and coming, but great support. They always answer the phone."

March 16, 2018

4.0

Pros

Ease of Use & customizability are key in my line of work. I can control my own views and also can reach someone every-time I try to get tutorials when needed.

Cons

I think there should be a 24 hour support line. Also, the system tends to go under temporary construction quite a bit at times of the day I can't afford it to. I will say the frequency of this has certainly decreased in recent months.

Review Source

Response from InMotion Global

March 21, 2018

Daniel - thanks for the amazing review. Yes - we we're adding so many new customers every day (were are at over 13,300 customers as I write this) that we had to quadruple our server capacity and our horsepower (again!!!). That's why you've noticed significant improvements in AscendTMS response times and speeds. Again - thanks for the amazing support from you and your entire team, Daniel!

DO

DAVID O.  
OWNER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "\[SENSITIVE CONTENT HIDDEN\] - Customer service"

July 9, 2020

5.0

Honestly, it's a great program. I just spoke to \[SENSITIVE CONTENT HIDDEN\] and it was an amazing conversation because she gave me new knowledge on some features/tricks.

Pros

Adding of carrier and customer is easy. Integration with Triumph is a plus.

Cons

Load time but it's cloud based so I know you can't do much about it.

Review Source

Response from InMotion Global

July 10, 2020

THANK YOU, DAVID!!! What an AMAZING AscendTMS review. You are the best! The AscendTMS family.

gB

greg B.  
Owner/Broker  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "ASCENDTMS office home and mobile use "

October 28, 2019

5.0

Benefits i have from using AscendTms ,is that of accounting , as well as there customer Service if any problems at all there always there to help you threw it step by step

Pros

I like the dash board set up easy to navigate, My Favourite feature is i can also have my carriers use AscendTMS with loads they pick up For free since i use a variety of different carriers it makes it easy to keep in touch with driver and for accounting it is easy to keep BOL or POD in PDF as a retired truck driver somebody who is not very computer savvy, even for me its easy to Operate AscendTms

Cons

Only issues i have is jumping from Ascend to DAT or Truckstop load board

Review Source

Response from InMotion Global

November 25, 2019

Amazing review. Thank you, Greg. The AscendTMS Team.

JA

Jarell A.  
Freight Broker  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### " Exceptional Tool for Streamlined Logistics Management"

March 21, 2023

5.0

My overall experience with AscendTMS Logistics Software has been great. The user-friendly interface, robust features, and reliable customer support have made managing logistics more efficient for our business. Despite an initial learning curve, I'm confident in recommending this software to others in the industry.

Pros

Even though I am in the very early stages of using AscendTMS Logistics Software, it seems like this product will transform our logistics management with its easy-to-use interface and powerful features. Seamless integration with load boards, real-time tracking, and stellar customer support make this software a must-have for anyone in the industry. I definitely highly recommend it!

Cons

Though AscendTMS Logistics Software offers many great features, one aspect that could use improvement is the initial learning curve. For users without a strong background in logistics software, it may take some time to familiarize themselves with all the available tools and options. A more comprehensive onboarding process or guided tutorials could help new users get up to speed faster and take full advantage of this powerful software. However, to fight the learning curve, training sessions are available. Jayme did an excellent job in my first training session!

Review Source

Response from InMotion Global

March 22, 2023

AMAZING AMAZING AMAZING. Thank you!!

NA

Nicholas A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Best TMS Ive worked it"

May 2, 2019

5.0

Pros

I switch from trucking office to ascend tms after my trial period had ended. All the customizable feature along with the ability to have a fully functioning brokerage software as my company grows is a nice cherry on this slice of pie. As well as being able to keep maintenance records, driver, trailer and equipment record in one well organized location at no extra charge.

Cons

None that i can think of at this time.

Reason for choosing AscendTMS

Functional. It does it all customer service has always been friendly and efficient at helping me navigate the software.

Review Source

Response from InMotion Global

May 3, 2019

Thank you so much, Nicholas. Your fantastic review is greatly appreciated by all of us at AscendTMS. Thank you!

PN

Patrick N.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great TMS. Cannot beat it for the price!"

August 6, 2021

5.0

Its great for the cost. Additionally, I do like its documents assignment features.

Pros

I particularly like their online video tutorials and if those don't help their IT is relentless is assessing and helping resolve the problem.

Cons

I do wish the software was a bit more carrier involved. Posting trucks would be a great feature. Also wish there was a lock on loads or accounts so when someone is in the account/loads/files you would know it and couldn't make changes until in the files.

Alternatives considered

[Revenova TMS](https://www.capterra.com/p/144582/Revenova-TMS/)

Reason for choosing AscendTMS

Its affordability and integration with Triumph Business Capital

Review Source

Response from InMotion Global

August 16, 2021

AWESOME review of AscendTMS! Thank you so much, Patrick. The AscendTMS Team!!!

AD

Avery D.  
Owner/ Broker  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Amazing"

April 7, 2023

4.0

Best experience ever! They really care

Pros

\[sensitive content hidden\] He was so thorough and friendly he really made me understand and he was always very responsive! I love the site and if it wasn’t for him i probably would have went elsewhere and wasted my money

Cons

nothing so far. I love everything so far

Reason for choosing AscendTMS

Youtube

Review Source

Response from InMotion Global

April 13, 2023

AMAZING!!!! Thank you soooo much!!!

JB

John B.  
Transportation Analyst  
Food Production  
Used the software for: 6-12 months

### "Solid product backed by good people"

February 14, 2017

5.0

For the price we couldn't expect a better product. InMotion Global is highly responsive to our needs, has expanded the capabilities of AscendTMS significantly since we started using it, and continues to roll out new features regularly. AscendTMS is stable, reliable, affordable, and is working for us at our present level of need. We can't wait to see what new capabilities they roll out next.

Pros

The price is outstanding, particularly for the capabilities of the product.

Cons

AscendTMS doesn't yet rise to the level of a full-featured software package for a trucking operation...but it's getting closer every month. Given the cost and Software as a Service model we aren't really expecting all the bells and whistles of a high dollar package which resides on our own server.

Review Source

Response from InMotion Global

February 15, 2017

Hi John. Thank you for the very kind review. You are right that we add new features every single week and month. Everything we add is ALWAYS free to subscribers. The AscendTMS Team

ES

Elizabeth S.  
CEO/Freight Broker  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Awesome!"

April 15, 2022

5.0

My overall experience so far is nothing but greatness. I can organize my shippers/carriers all in one place!

Pros

I love that everything is detailed and organized, you can post your loads on Ascend and it automatically posts it on your other load boards and they give you a couple of free load boards so that helps a lot!

Cons

I have nothing bad to say about Ascend I AM LOVING IT!!

Reason for choosing AscendTMS

Because of how detailed their system is and I am all about detail.

Review Source

Response from InMotion Global

April 18, 2022

WOWZER - Thanks so much, Elizabeth. You ROCK!!! What an AMAZING REVIEW. Thanks!!! The AscendTMS Team

SA

Shahrazad A.  
owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "one platform manage all your transactions "

October 12, 2023

5.0

Pros

user friendly , simple easy to use simple

Cons

accounting its not easy to track and once you send it to accounting its harder t ofind

Review Source

Response from InMotion Global

October 16, 2023

OUTSTANDING!!!! Thank you!!!! ♥️

ZS

Zane S.  
Operations  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "User"

June 14, 2022

5.0

Pros

The load building process is as easy as it gets

Cons

That it does not show you fraud reports when searching carrier

Review Source

Response from InMotion Global

September 23, 2022

THANK YOU for your FANTASTIC review of AscendTMS, Zane. You're an AMAZING customer!!!! We appreciate you!!! BTW - we are working on fraud reports right now - and it'll be out soon. The AscendTMS Team

ES

Elias S.  
Accounting  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Awesome"

August 25, 2021

5.0

Pros

Very friendly and versatile. Reduces man hours. Excellent

Cons

So far, Everything is going well, I hope it continues very well.

Review Source

Response from InMotion Global

August 26, 2021

Elia - what an WONDERFUL REVIEW! Thank you so much. You ROCK! The AscendTMS Team.

RG

Rod G.  
Freight Broker  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Excellent Product"

May 24, 2022

5.0

I've found TMS to be critical in managing our freight brokerage business. I'm a big fan of the product.

Pros

Generating and emailing confirmations Requesting and receiving load documents

Cons

Requesting documents from driver/carrier. I have to re-type the person receiving each time. It would be nice if it listed prior contacts.

Review Source

Response from InMotion Global

May 25, 2022

AMAZING, Rod - THANK YOU for such a heartfelt review. You ROCK! The AscendTMS Team.

MS

Matt S.  
Sr Sales Executive  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great System"

February 18, 2020

5.0

Love it. I would highly recommend. I have been using this for the past 19 months. I wouldn't use anything else.

Pros

You can get rates from the software. It is very easy to use and has a ton of features. The ease of use to find past loads is very convenient.

Cons

The rates are sometimes off. It deletes locations from time to time randomly. I wish you could find past lane prices a little easier.

Review Source

Response from InMotion Global

February 20, 2020

Matt - THANK YOU THANK YOU for such an amazing AscendTMS review. You ROCK! The AscendTMS Team

Carter A.  
Vice President of Sales  
  
Used the software for: Less than 6 months

### "Great platform to run your business with key integrations"

December 5, 2017

5.0

Ability to run our broker SW from lead creation to invoice management.

Pros

The software is easy to use and provides all of the key features needed to run a broker business. The best feature is its integration with the load board and Triumph for factoring. These save us hours a day and ensure nothing gets dropped when paying carriers.

Cons

It would be nice to be able to load documents into the system directly from email. That would save a lot of time since most of our documents are sent that way.

Review Source

Response from InMotion Global

December 6, 2017

Carter - thanks for the great and inspiring review. We truly appreciate it. The AscendTMS Team.

AK

Anthony K.  
driver/broker/owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Thanks"

November 24, 2021

5.0

learning a lot someday I will be out of the truck running office

Pros

teaching videos .and record keeping abilities

Cons

so far everything exceeds my expectations

Reason for choosing AscendTMS

has everything I needed

Review Source

Response from InMotion Global

November 30, 2021

AMAZING review, Anthony. Thank you SO SO much from the entire AscendTMS team!!! You ROCK!!!

JM

Joseph M.  
Dispatch  
  
Used the software for: 1-2 years

### "Awesome"

January 18, 2018

5.0

Pros

User friendly - Easy to learn an navigate through each tab. Easy to correct errors Easy to find a particular tab or info you need to find in a timely manner Easy to upload documents I like the fact that frequently used info can be saved in the system and doesn't have to be retyped

Cons

Too many taps - I feel like all this could be put in one page... just scroll down Deleting attachments can be quite an undertaking - It should be a 1 click delete button Tab for inputting load info ie address, should be the same as the one we use for inputting the pick up and delivering times when adding a new load

Review Source

cP

carl P.  
dispatch  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "excellent product"

November 11, 2020

5.0

Pros

Ease of use & customer support, easy to train new help on

Cons

I have no cons, everything about this software compliments my business

Review Source

Response from InMotion Global

November 12, 2020

WOW WOW WOW - Thanks, Carl. You're an awesome and a valued AscendTMS customers. I'll let the team know about your AWESOME review. Again, THANK YOU, CARL. The AscendTMS Team.

AS

Aishya S.  
Dispatch Manager  
Furniture  
Used the software for: 6-12 months

### "Ascend Review"

April 12, 2019

3.0

Pros

I like that we are able to track each load as well as uploading documents to reference the load. I like that you are still able to search a load after completion or delivered.

Cons

Ascend is very slow. It takes at least 30-60 secs to open/save at times.

Review Source

Response from InMotion Global

April 16, 2019

Hi Aishya - you have 2,777 old loads that you are pulling up every time you go to your load management screen it seems. Archiving these old loads will speed up your screens over 100 times (and the load management screen will take just 2/10ths of a second to load). You don't need to pull up loads on your main screen from 1 or 2 years ago if they have been paid and settled long ago :-). The AscendTMS Team.

MB

Martha B.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy to Use TMS"

February 26, 2024

5.0

Pros

Support is knowledgeable and easily accessible during their hours.

Cons

There is some terminology that is odd to me.

Reason for choosing AscendTMS

It met most of our requirements and seemed the most likely to meet our needs.

Switched from

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

Needed modernization with simplicity. We got it.

Review Source

Response from InMotion Global

February 29, 2024

BEST EVER!!!! AMAZING. Thank you!!!!

JL

Jared L.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Transportation Client Review"

November 26, 2019

5.0

Pros

User Friendly interface Competitively priced Compatibility with various devices

Cons

Lag time on changing screens Missing some features still- exporting certain reports, keeping track of available trucks, etc.

Review Source

Response from InMotion Global

November 27, 2019

Thanks, Jared. What a GREAT review. The AscendTMS Team.

JA

Jorge A.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Quick, Simple and easy to Use"

July 22, 2022

5.0

Nice, simple and outstanding customer service

Pros

Platform is very easy to manage. Helpful videos showing how to use it.

Cons

Nothing, for me and my company everything works perfect

Alternatives considered

[Load Board](https://www.capterra.com/p/234195/Load-Board/)

Reason for choosing AscendTMS

Easy to work with

Review Source

Response from InMotion Global

August 9, 2022

You ROCK, Jorge. What an AMAZING review. Thank you so much!!! The AscendTMS Team.

CW

Corey W.  
President  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Need more time with this software"

October 23, 2022

5.0

Overall, it's a great system i just need more time training. It was a challenge for me because I work two jobs and would need more time to spend on how to actually put more time and energy and really benefit. From was able to see, it's a pretty good software and Randy Goldizen was a great resource for me

Pros

Ease of use on certain thingsGreat training videos

Cons

Needs to be easier to input detailed information for the actual rates and invoicing. Not easy to understand what goes where when it comes to adding information Need more practiceThe videos seemed a little off on some of the training vs actually doing them

Review Source

Response from InMotion Global

December 6, 2022

AMAZING AMAZING!!!!! Thank you, Corey!!!! The AscendTMS Team.

MN

Mohamed N.  
Freight broker  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Ascend TMS"

October 13, 2022

5.0

10/10

Pros

Everything is you need is all one page.

Cons

There’s nothing you will hate about Ascend TM they will help you all the way. Plus they have YouTube videos that explain everything you need.

Review Source

Response from InMotion Global

October 18, 2022

WOW WOW WOW - thanks so much, Mohamed. What an AMAZING review!!! The AscendTMS Team.

Similar Products

Featured