# Page 7 | AscendTMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is AscendTMS the right Transportation Management solution for you? Explore 361 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/reviews

---

AscendTMS

4.9 (361)

[View alternatives](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 7 - Reviews of AscendTMS

## Showing most helpful reviews

Showing 151-175 of 361 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AL

Armando L.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Help Is There"

June 12, 2019

4.0

we have issues with information not being sent over to my factoring company,

Pros

Ascend has been very efficient in helping us keep track of our logistic needs. You can customize, edit, and assign different tasks allowing us to better organize our workload. As a growing company we are very thankful for the promotions and support that Ascend has provided us. Thanks to AscendTMS, we have been able to grow.

Cons

Sometimes when we send the info over to our factoring company the payee information does not show.

Review Source

Response from InMotion Global

June 13, 2019

Armando - amazing review of AscendTMS. Thank you so much! The AscendTMS Team

BK

Brock K.  
Accounting  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Overall, I give this 5 star rating"

February 14, 2017

5.0

There are so many great features that come with this TMS system that I really cannot believe that the cost is LESS than half what my previous TMS system was. The biggest thing about this system that hampers my "ease of use" rating is in regards to how easy it is to use for people that are not familiar with TMS software. I have dispatchers that will not use this system because of the time it takes to create a load, and the several different panes of information required to completely build a load. Other than that, customer support is awesome. I have asked questions, and I either get a resolution, or customer support will actually work on resolving the issue for me. I feel like an actual paying customer here! I would welcome anyone to this software, even though I recognize it is currently something that I believe gives me a niche tool in the transportation market. I have actually suggested this to two other companies already, and will continue to do so as long as AscendTMS and inmotionglobal continue to treat me with great service.

Pros

Continually creative ideas, cutting edge innovation, outstanding customer service

Cons

Takes too long to build loads; too many panes to navigate

Review Source

Response from InMotion Global

February 15, 2017

Brock - amazing review. Thanks. Regarding building loads...our EXPERT VIEW goes live this week...it does EVERYTHING you experts asked for. Enjoy! The AscendTMS Team

CR

Claudia R.  
Operations manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy to use "

January 4, 2022

5.0

Pros

It is easy to use and self explanatory.

Cons

Right now there is nothing I don’t like

Review Source

Response from InMotion Global

January 6, 2022

WOWZER - Thanks you, Claudia. You are AMAZING!!! What a wonderful review. The AscendTMS Team.

JK

Jayme K.  
TMS  
Computer Software  
Used the software for: 2+ years

### "Testing Review "

July 17, 2023

5.0

Overall AMAZING!

Pros

BEST SOFTWARE! Uncomparable! Support is amazing

Cons

Fantastic product there are no cons to this TMS

Reason for choosing AscendTMS

ascend is awesome!!!!

Review Source

Response from InMotion Global

July 19, 2023

WOW WOW WOW (and WOW!!!!). Amazing. Thank you sooooo much. You ROCK!!!!

RL

Ryan L.  
Agent  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Outstanding Customer Support"

December 9, 2022

5.0

We've been able to easily transition to Ascend and have found multiple efficiencies while accomplishing the same job as before.

Pros

The great customer support makes Ascend stand out from the crowd.

Cons

I would like additional accounting reports and custom dates added to the financial dashboard

Reason for choosing AscendTMS

Ease of use, great customer service

Review Source

Response from InMotion Global

December 13, 2022

AMAZING AMAZING AMAZING REVIEW! Thanks so much, Ryan!!! You are AMAZING, too. ����. The AscendTMS Team.

MG

Michael G.  
Sales  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Customer Service"

July 9, 2020

5.0

I had called the customer support line for assistance and I had contacted \[SENSITIVE CONTENT HIDDEN\]. She is one of the most amazing customer service reps I have ever been in contact with. She made me feel heard and important which is something every person should have. She was very patient and made sure all of my issues were covered and even offered a time to learn more about TMS. If I was the owner of a fortune 500 company, I would contact her directly and offer her a position because of the experience I had.

Pros

It is an easy way to track the loads you create.

Cons

\- I wish you could download multiple documents from multiple loads at once instead of clicking out of each one. - What I would like to see is pulling up all the loads by a particular carrier instead of looking through pages of Loads that were created. - An easier to mark the load Complete instead of looking through all the options.

Review Source

Response from InMotion Global

July 10, 2020

Thank you, Michael. What an AMAZING AscendTMS review. Thank you SO much for your kind words. The AscendTMS family.

AB

Andrew B.  
Broker Sales Agent  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "AscendTMS Logistics Software Review"

June 7, 2019

4.0

Pros

The way it looks. It looks professional and easy to use. I also like it searches locations for you and all you have to do is click a button to insert it into your rate con.

Cons

It is slow at times. Sometimes it crashes or have to continuously refresh browser. The Instarate is also off at times.

Review Source

Response from InMotion Global

June 10, 2019

Thanks for the great review, Andrew. It's people like you that make us smile! The AscendTMS Team.

RC

Rock C.  
Broker  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Happy Customer"

June 7, 2019

4.0

Easy to invoice with QuickBooks and file loads for future reference

Pros

The ability to build loads and then save them as temple plates.

Cons

Rates...Not very accurate...need to be within 10 days

Review Source

Response from InMotion Global

June 11, 2019

Thanks for the amazing review, Rock! The AscendTMS Team.

SS

Shawn S.  
Freight Broker  
  
Used the software for: 2+ years

### "This software does it all! efficient and easy to use!"

February 9, 2018

5.0

Pros

You can use this easily if it is your first time or if you are a seasoned professional> Highly recommended whether you are a one-man operation or have several employees.

Cons

still looking for one it does just what I need as we grow, there is a good chance we will find the cons as all do when expanding we are confident they will work with us to find a solution to whatever problems may arise.

Review Source

CA

Calandra A.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "\[SENSITIVE CONTENT\] is the best!"

May 3, 2022

5.0

Creating my first load confirmation

Pros

Easy to follow along...love the wizard!!

Cons

None as of yet...new to the system. Looking forward to learning everything.

Reason for choosing AscendTMS

Ease of use

Review Source

Response from InMotion Global

May 9, 2022

AMAZING AMAZING REVIEW!!! Thank you SO much, Calandra! The AscendTMS Team

AS

Alain S.  
OWNER  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Ascend for the win"

January 10, 2024

5.0

Pros

Very easy to navigate and the training videos were exceptional

Cons

Integration with other load boards sometimes the other site has to be involved not a big deal though

Review Source

Response from InMotion Global

January 15, 2024

AMAZING AMAZING!!!!! THANK YOU!!!!!

AS

Andy S.  
manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "."

September 30, 2019

5.0

Pros

Everything is organized in one spot. We can use TMS instead of few different programs

Cons

Sometimes little slow and page needs to reboot

Review Source

Response from InMotion Global

October 1, 2019

Andy - thanks SO MUCH for the AMAZING review. The AscendTMS Team.

ZF

Zachary F.  
Transportation Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Easy Organization"

June 7, 2019

4.0

Pros

The ease of use makes it easy to find loads, build loads, find and enter new carriers, etc.

Cons

It can be clunky and not very responsive at times.

Review Source

Response from InMotion Global

June 10, 2019

Thanks, Zachary. Awesome review!!! The AscendTMS Team.

JY

Joseph Y.  
Account Executive  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "All ways Available"

August 15, 2018

5.0

Always great and they keep me informed on market/ page updates.

Pros

The easy accessibility of the web page and 24/7 assistance with great attitudes.

Cons

Loading process, sometimes takes a few moments

Review Source

VB

Viplab B.  
Account Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "All in one TMS"

September 20, 2023

5.0

Pros

It has most of the things you want in your TMS and customer support is exceptional.

Cons

I am not using it for a long time, didn't see much Cons yet.

Review Source

Response from InMotion Global

September 21, 2023

WONDERFUL!!! Thank you SO much!!!

WW

Whitney W.  
Accounting  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Ascend Accounting Review"

June 10, 2022

5.0

Pros

I like that accounting is made much easier with integrating with quickbooks online.

Cons

I honestly don't have a dislike this far.

Review Source

Response from InMotion Global

June 13, 2022

Wow - AMAZING REVIEW!!! Thanks SO much! The AscendTMS Team

RP

Regis P.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Great Cloud Based Software "

May 1, 2020

5.0

Exeptional

Pros

Easy to understand Customize and Work with . Price is very affordable compare to the other Options and they let you tried for Free on top of that \[SENSITIVE CONTENT HIDDEN\] is the man when it comes to fixing an internal problem .

Cons

I like to see an available option where more than one carrier can be assigned to the same loads on different stages or status . I run an Intermodal Operation and we have more than one truck / driver that touch the loads during transit . I like to be able to see a map where my loads / trailers are being drop and the Time or move connected with the information I provided in the TMS

Reason for choosing AscendTMS

I saw a post in one of my Social Networks about the month Free feature and I could not help myself but try it

Review Source

Response from InMotion Global

May 5, 2020

Wow - thank you, Regis. You are AMAZING. What a GREAT review. The AscendTMS Team.

PB

Pat B.  
Director or Logisitcs  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Superb"

January 15, 2021

5.0

Fantastic. Highly recommend.

Pros

The load management screen is extremely helpful for our brokers. The shortcut menu is wonderful as well (right-clicking on load)

Cons

I wish there was an option to search live trucks on load boards. Similar to the load search feature.

Alternatives considered

[Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)

Reason for choosing AscendTMS

Price and simplicity. Also, great features.

Switched from

[Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/)

Cloud based TMS

Review Source

Response from InMotion Global

January 22, 2021

Pat - THANK YOU THANK YOU - what a wonderful and AMAZING review!!! I will let the entire team know!! You are the BEST. The AscendTMS Team.

VR

Verified Reviewer  
Account executive  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "I use Ascend TMS on a daily basis. It is very user friendly and has a lot of valuable features."

December 7, 2017

5.0

Pros

Ascend TMS is very user friendly and the ability to quickly transfer use from the office to home makes it an easy choice for our company.

Cons

I don't have any complaints about this software. I would like to see a feature added where you can change the status of the load by right click selecting on the load board instead of going into the load each time you want to change the status of the load.

Review Source

Response from InMotion Global

December 8, 2017

Thanks for the amazing review. Please keep spreading the word. Thanks again. The AscendTMS Team.

RH

RICK H.  
MANAGER  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Ascend TMS - Great Value"

July 23, 2020

5.0

Time savings in almost everything I do, from building loadings, assigning carriers, tracking , etc.

Pros

Ease of use, auto fill functions, ease in data retrieval, ease in creating multi stop loads, adding carriers, adding customers, adding locations.

Cons

Electronic signature functions and inability to create or create individual excel spread sheets from data.

Review Source

Response from InMotion Global

July 24, 2020

Rick - AMAZING REVIEW!!! Thank you for your dedication to AscendTMS. You ROCK!!!

BS

Brent S.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "New To Ascend, So Far so Good, Customer Service top Notch!"

April 6, 2022

5.0

New to Ascend but so far working well for us.

Pros

Quick Books linking reducing duplicate entry

Cons

Ability to Run reports on Carriers non existent, search function very easy to use

Alternatives considered

[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)

Reason for choosing AscendTMS

Ease of use and some familiarity with product by Operations Personnel

Review Source

Response from InMotion Global

April 10, 2022

WOW WOW WOW, Brent - thanks SO much, my friend. This is AMAZING. The AscendTMS Team

MW

Mark W.  
IT Consulting  
  
Used the software for: Less than 6 months

### "Easy, flexible, inexpensive & quick online TMS software - great Value!"

November 10, 2017

5.0

Pros

AscendTMS is super quick to get started, and very straightforward to use. Most of what you need to do is very intuitive and quickly accessible. Most information (for loads/carriers/etc.) is presented in one screen or with menu-driven pop-up windows - no annoying switching to multiple screens. It's very responsive. While some other companies require days if not weeks to set up demos, and can cost huge amounts of money, getting started LIVE with AscendTMS took only a matter of moments and was FREE! The help system seems quite comprehensive and includes video tutorials as well. They even have daily live help/demo sessions with their support team. The cost vs. benefit value proposition can't be beat. (Free for basic features; enterprise level features.) Seems to have comprehensive features that most companies would require, whether shipper, carrier or 3PL broker. Surprisingly full-featured for the minimal cost. From what I gather, they seem to be continually adding new features. This is not a stagnant product, but continues to evolve. I would definitely include this in your short-list of TMS software to try out. I think you'd be hard-pressed to find other software that is so easy and free to try, and that has so many features.

Review Source

Response from InMotion Global

November 20, 2017

Mark - it's customers like you that drive us forward. Thank you so much for the amazing review! The AscendTMS Team

AH

Abdul H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "AscendTMS"

February 3, 2020

5.0

Pros

Easy to use, simple and has just the write functionality

Cons

It's not 100% set up for mobile devices. You can access it and do simple changes but any complex changes or adds will be difficult done on a mobile device.

Reason for choosing AscendTMS

more simple and user friendly

Review Source

Response from InMotion Global

February 4, 2020

THANKS Abdul...what an AMAZING review. You guys ROCK. The AscendTMS Team.

BB

Brandon B.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Ascend TMS"

April 11, 2019

5.0

Ascend TMS has helped grow my business. The ease of use of the software cuts down on time signing carries, building rate cons and accounting. If you ever have a problem support team is amazing to work with and she will get you ironed out in short order. I recommend you contact them immediately.

Pros

Ease of use, accesability, customer support.

Cons

If I had to make a con it would be that there are no alarms that go off if you are forgetting to do something, like contact a truck.

Review Source

Response from InMotion Global

April 16, 2019

Thanks, Brandon! Awesome review!!! The AscendTMS Team

SW

Samantha W.  
Director - operations and co-owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Decent program"

January 12, 2021

3.0

Overall for the value and ease for our startup business it is great use

Pros

Very easy to use. Love the google feature that auto fills your addresses.

Cons

No multi currency, no customs brokerage section, too many steps/options to choose for status of a shipment. When you enter it, it should go into waiting to be dispatched status, after it has been dispatched it should auto go into dispatch status, when delivered, go into delivered status, etc

Alternatives considered

[Tailwind Systems](https://www.capterra.com/p/118977/TailWind/)[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)

Reason for choosing AscendTMS

Price

Review Source

Response from InMotion Global

January 22, 2021

Hello there, Samantha - THANK YOU THANK YOU - what an AMAZING review!!! FYI - to auto-status loads just use the automated workflow engine! I will let the entire team know how happy you are!! . The AscendTMS Team.

Similar Products

Featured