# Store Vantage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Store Vantage Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/122536/Store-Vantage/alternatives

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# 

 Store Vantage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Store Vantage

## What is Store Vantage?

Customer management system for pet groomers, spa, and salons. Designed to accept web bookings, send email reminders, keep client profiles, encourage clients to write reviews and refer friends.

## What is Store Vantage used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Kennel](https://www.capterra.com/kennel-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Store Vantage

2.9 (10)

VS.

[4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting Price

$39

Per User, Per Month

Starting Price

$8

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (10)

Ease Of Use

4.8 (255)

Value For Money

2.3 (9)

Value For Money

4.6 (246)

Customer Service

1.4 (10)

Customer Service

4.8 (240)

## Store Vantage alternatives

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[4.7 (116)](https://www.capterra.com/p/133845/BookSteam/reviews/)

Starting price

$19.95

Per User, Per Month

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Highest Rated

[4.8 (1,443)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Calendar Sync

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Confirmations/Reminders

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Online Booking

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Pet Grooming

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

For pet grooming businesses

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Store Vantage 17 features

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Reminders sent via email

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

For pet grooming businesses

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Reminders sent via SMS/text message

Get Advice

We can help you find the software with the features you need.

Features

2.9 (9)

2.9

Based on 9 reviews

## Pricing

Value for money

2.3 (9)

Free Trial

Basic

$39.00

Per User,Per Month

Value for money

2.3 (9)

2.3

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.4 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.4 (10)

1.4

Based on 10 reviews

## User reviews

Overall rating

2.9

Based on 10 reviews

Filter by rating

5(1)

4(2)

3(3)

2(3)

1(1)

Mentioned topic

Sorted by most recent

MR

Michelle R.

CEO

Education Management

### "Online booking software for pets"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 13, 2023

Starting as a soloentrpreneur, this program was a great help. It was an inexpensive assistant that could handle online booking ,and reminders. However, my business needs outgrew the program.

Pros

The online booking was customer friendly. It is an affordable online booking program for startup pet businesses.

Cons

Customer service is not the best. The technology and updates fir new features or expansion needs a lot of work.

Switched from

[MoeGo](https://www.capterra.com/p/165732/MoeGo/)

Poor customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Brenda T.

Owner/ groomer

Veterinary

### "Needs improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 2, 2020

Terrible customer service and response time. Bad communication. And very unreliable. Raised prices with no improvement to program.

Pros

Being able to see daily appointments at a glance

Cons

Too many limitations. Doesn't offer anything close to what the competition offered

Reasons for choosing Store Vantage

This was my only choice when I started my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mariah M.

Groomer

Consumer Services

### "Software is on auto pilot"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 4, 2019

I have stuck with Store Vantage due to the lack of software for solo groomers. It was just right for me until it was essentially put on what I would call "auto pilot". I don't count on it to help grow my business or even make scheduling easier. I am currently transitioning to another program. It has really been a relationship of necessity and convenience, and I use that word loosely.

Pros

Originally (5 years ago) I liked that it was easy for a single pet groomer to use. Most programs are geared more towards multiple groomer salons. Clients get a text and email confirmation and reminder. Reports can be ran for specific things, with filters.

Cons

Within the past 3 years customer service has been non-existent. Phone calls go right to voicemail with no call back. Emails are eventually answered days later. Online scheduling is so touch and go that I hesitate to even promote it. There have been no updates to the software at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Support Head

Information Technology and Services

### "Abysmal Functionality, Non Existent Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 7, 2019

Horrible. I'm not sure they are anything but a voicemail box and website. They provide a semi product that works just enough to make you think they are legitimate. I wonder if they are. The latest instance of being locked out for several days and it mysteriously working (since no one was reachable or contacted us) has been the final straw. We are leaving and migrating our data. Good riddance.

Pros

Well, it barely did it's job, so I guess the fact it functioned is a pro.

Cons

IMPOSSIBLE to reach this company for any type of support or questions. Billing questions, being locked out, nothing. You call and go straight to voicemail. No one ever returns calls. No one returns voicemails. The software may or may not work. You never know. It's wonderful to be locked out and unable to reach anyone for assistance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CJ

Carrie J.

Owner

Consumer Services

### "The customer service is non-existent. Multiple efforts (email & phone) left without response."

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 7, 2018

Helped me schedule my mobile business.

Pros

It's fairly straight forward to use and has several features that might be useful to a business (text reminders, etc). I have never used these features, however.

Cons

It isn't adept for mobile businesses that might need to print schedules or for people who work offsite and need to login. It's extremely time consuming to book one appointment and they don't have a quick/easy rebook feature. It often is down and takes some amount of time to reboot. Their prices are higher than anything else in the market and the founder/CEO seems out of touch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OO

Obi O.

C.E.O

Consumer Services

### "I love the speed and flexibility. So my staff have the app on their smartphone's."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 5, 2017

Ease of use. Track sales. Projections. Customer follow up. Looks professional. Customer reviews.

Pros

Speed. Responds within seconds, multiple users at the same time, smartphone, tablet and desktop compatible. You pay for active clients not the number of staff using this app.

Cons

Not being able to get a hold of customer service. Not being able to import a previous client list. I wish the company offered a set up. I really like this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

David R.

IT Manager

Retail

### "No Service makes it VERY difficult to setup"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 9, 2017

I have tried using their online chat. I have tried emailing them. I have tried messaging them through facebook. I have tried calling them ! (yes have even called America from Australia - got message bank). I have tried emailing them again. I did get a reply from a chat but it was short and didn't actually answer the question. Appalling Customer Service!! Other problems:- The time zone cant be set to Melbourne as its not even an option. The Invoice is not compliant with Australian law - so cant be used.

Pros

Looks easy to setup. But lack of support makes it difficult to actually finalize the setup.

Cons

Appalling support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Janelle W.

Entreprenuer

### "Meets my needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

January 19, 2017

I really like Store Vantage, it's simple to add clients and information, yet it provides almost everything I was looking for it to do. I really like that clients can add pictures to show their hair progress. The only thing that I would like for it to do is allow each client file to have it's own photo gallery so that each client can see their own pictures. Pros: Allows me to add to my website, allow customizable fields, allows pictures to be added to each appointment Cons: Pictures are only seen when I go to that particular appointment. Clients have been having issues with scheduling appointments, it freezes and won't go any farther. They call me and right back to scheduling for them. I was trying to get away from spending time scheduling for clients.

Pros

Adding pictures and Customizable fields

Cons

Problems with clients scheduling. The system freezes when they try to book an appointment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Linda M.

owner

### "It has its glitches"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

August 18, 2016

Most of the functions work well. Had a few issues that when communicating with customer service using the "chat" function was able to get fixed. However, there are a few glitches with the online booking that they have not been able to fix and I have contacted them a few times with the response that they were still working on it.

Pros

Able to make multiple types of services, including overnight appointments for boarding. Sends out emails to confirm appointments, remind people of an upcoming appointment and a "we miss you" email that I have sent out automatically if there have been no appointments within a customizable length of time. Customers able to do their own scheduling that reduces the telephone tag time waster.

Cons

The glitch that doesn't allow me to change anything on an online appointment request. I can only approve it then call the customer to tell them I am going to re enter it with whatever needed correcting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Judy R.

Owner/Manager

### "Easy to use, but tech support appears to be on vacation!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 19, 2015

I signed up for the trial version. It appears to be user friendly. However I have questions and cannot seem to get anyone to answer me, wither emails, phone or live chat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122536/Store-Vantage/reviews/)

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