# Kickserv Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kickserv the right Scheduling solution for you? Explore 387 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122541/Kickserv/reviews --- Kickserv 4.4 (387) [View alternatives](https://www.capterra.com/p/122541/Kickserv/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kickserv Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews SL Saul L Co-Chief Executive OfficerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Automated “on my way” texts are fine since I do not have to communicate with clients as much.“ March 24, 2026 SL Saul L Co-Chief Executive OfficerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice.“ March 24, 2026 SL Saul L Co-Chief Executive OfficerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving.“ March 24, 2026 Anna M FounderFacilities Services, 51 - 200 employeesUsed the software for: More than 2 years. “They made a huge change without notifying us, without offering training on the changes, we have 42 subcontractors and more than 300 regular customers who are being impacted by the big mess you are causing.“ November 23, 2024 SS Sarena S Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years. “We love the digital billing, saves us paper, as well as the time tracking for our employees.“ July 22, 2024 Anna M FounderFacilities Services, 51 - 200 employeesUsed the software for: More than 2 years. “I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and there are 3 days of this horrible delivery service with the new system and no response.“ November 23, 2024 BT Beatriz T Customer Fulfillment SpecialistElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which is excellent.“ November 22, 2024 MF MARTIN F Owner and TechnicianConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android update on an a specific phone.“ September 27, 2024 ## Showing most helpful reviews Showing 1-25 of 387 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yvonne G. Founder/President Computer & Network Security Used the software for: 2+ years ### "The Best Value for the Money" December 15, 2022 5.0 Wonderful experience for over 11 years Pros The best feature of this product is the customer service. The ease of use and the product. Cons Some limitations on reports. But always found work around Review Source ML Manuel L. Marketing Manager Environmental Services Used the software for: 1-2 years ### "Marketing Manager" November 22, 2024 4.0 OVerall good, I'm happy to work through Kickserv and getting important data out of kickserv, that has been the best part about it. Pros Its intuitive and easy to get started on. The help from customer service was positive as well Cons Visually its lacking a bit, sometimes thats okay but compared to how other scheduling and PM tools look, it lacks the luster. Switched from [BlueFolder](https://www.capterra.com/p/109930/BlueFolder/) Something that was cheaper and provided the same services Review Source Response from KickServ December 2, 2024 Hello Manuel, thank you for taking the time to leave us a review. Your feedback helps us improve our product in the future. We are working on some updates to the user interface that will provide some additional analytics to the dashboard and improve the way you see your information. If you have any specific suggestions, please do not hesitate to send them our way! We use customer feedback to plan future updates. Thank you for choosing Kickserv! SR Scott R. Owner Used the software for: 2+ years ### "Kickserv is a great app that I have used for my Piano Service Company. " June 24, 2017 2.0 Pros All inclusive connectivity of all the data needed to run my (Piano Service) business. I consider myself a fairly expert user of kickserv, using it from its early inception, then called ' Service Sidekick'. I am totally on board to help bring it to its fullest potential, so dont take the cons section too hard...I use the system every day, all through the day, and my entire operation depends on this most awesome application. Cons Software is gradually degrading. Latest update published makes KS sluggish, screen freezes constantly during scrolling. Reports have been altered to the point of useless. Quadruple redundant data entry, creating and closing an event, then a job. No auto fill on repeated fields. Phone numbers require dashes be entered. Format the field for straight 10 digit entry. Area code, city, and state are almost always the same in my service area. Why dont these fields hold and auto fill the last data entered? Internet standard these days is that the state is a 'state' field, only accepting 2 CAP characters in verified state identifiers. No notification if email is successful, and no notice when messages fail. This has caught me with my pants down with customers...( yes customers, not contacts) emailing time sensitive invoices and opportunitys.... guys, they are ESTIMATES, Not opportunitys!! Stripe send a payment received email notification...Awesome. The text is the problem. First words of auto generated notification says Congratulations!. Congratulations? We are small businesses....we take money, every day, all day. It is inapropriate, and smacks of a Condesending viewpoint. Miss labled fields: My customers are my 'customers' , not my 'contacts'. New address verify is great on service address, Why does it not verify billing address? Getting paid is a very important aspect of small business. Makes no sense. Review Source Response from KickServ July 17, 2017 Hello Scott, We agree that April and May were not good months for Kickserv. We are so very sorry. We did correct the couple of issues that were inherited from the massive migration of hundreds of original customers from our legacy platform. We regret not anticipating those issues prior. I would like to clarify some points you made: 1. We do not require dashes in phone numbers fields. 2. We do indicate if an email has failed in your Dashboard > email activity page. 3. Opportunities is a way to make our program more applicable to more people. When you do send out the template it does say estimate. We can help you with how it looks if you need something custom. Let me know. 4. Regarding your comment about the billing address, typically we are not verifying the address so much as we are just indicating on the map where that service address located for routing purposes and driving instructions. JM Jennifer M. Operations Manager Medical Devices Used the software for: 2+ years ### "Great for One Tech" November 29, 2021 4.0 I enjoy using the product from my desk and the tech doesn't have any complaints from the app. Pros I like that i can invoice the job with clear notes and history to the clients from my tech. Scheduling is easy. Cons Wish there was a way to alert the tech out of the app. I review a work order and see I need more notes or need him to advise on a part # so that I can quote. I have no way to tell him this other than to copy the notes and email him separately. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Smart Service](https://www.capterra.com/p/149343/Smart-Service/) Reason for choosing Kickserv ease of use and low cost for using with just one tech. Review Source Response from KickServ December 2, 2021 Thank you for the wonderful review, Jennifer. I know the idea of two way communication within Kickserv, among employees, has been kicked around. I'll be sure to pass the feedback up the ladder. :) DH Doug H. General Manager Music Used the software for: 2+ years ### "Servicing Company - Long-time User" November 23, 2021 4.0 Generally very good. Pros \- As a CRM software, we are able to manage all of our customers, scheduling, invoicing and reporting (not as bookkeeping or Financial Statements) in a generally good way. - The inter-connectionedness of the various parts of the software makes it easy to navigate from one function to another. - Although there has been some down time (which can be very difficult because we cannot function), but over the long-term it has not be crucial. Being an online CRM allows me to use any device. - We are able to save virtually anything (pics, docs, etc.) for future use, which has been crucially important to us. - The integration with Stripe for payment from our customers is now essential to our processes. It has worked flawlessly, easy to use, and easy to deal with Stripe for various things we need to do, including refunds. - It works well for both our field service and in-shop jobs. This is crucial because using two systems would be very difficult. -We are easily able to tailor the Products/Services, pricing, descriptions, to our specific needs - not being locked into some format that we don't like. Cons \- Support is sometimes tedious. - New features added (if we find out about them at all) can be very disruptive to our processes, and confusing. While some of them make sense in a wider world, they sometimes are baffling and frustrating in our business. - We have 2 locations (and hope to have many more) and need to have separate systems. Kickserv requires us to use separate browsers for each. How are we going to be able to do that with 5 or 10 locations? And we're finding that some functions (e.g. access to support!) are no longer working on Firefox, one of the best and most popular browsers available. This is a serious problem for us. - Although a great deal of our business is field work, we do not/cannot use the mobile app with our techs because it is far too limiting. They need to be able to access much more information than what is available to them, and so we have them login through a browser on their phones. - There are essential functions that we have to do in business that Kickserv has not been able to program into the system (even when we offered to pay big $ to get them). E.g. There are several email templates, and auto sending emails: We need one to be sent as a follow up to Jobs, and another (sent out 6 or 12 months later) to remind people to schedule services . We have to do all of this manually, and would love to find a way to get it done automatically. Summary: Some things are hard to get into the software that other companies would also make good use of. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) After setting it up, Salesforce could not meet our requirements for accessibility by all employees Review Source Response from KickServ December 1, 2021 Thank you Doug for your continued support and taking the time to leave us some feedback. We greatly appreciate it. Know that your feedback does not fall on deaf ears and we are always working on ways to improve Kickserv. KK Katielynn K. Operations Manager Construction Used the software for: 2+ years ### "Best Value for Scheduling/invoicing software" November 23, 2021 4.0 Overall, I have been more than satisfied with Kickserv. I initially navigated the platform pretty easily, along with ample help from the support team. Whenever I experience a problem, I receive help via the chat function from the same customer support members who are quick to provide solutions. Pros This product makes it easy to store a lot of data for our business including customers, project history, photos of job sites, notes for customers, dispatching crews to jobs, invoicing customers. Cons We experience some software bugs throughout use, which are often resolved with time. If I delete something on accident, there is not an undo button. If we change an estimate for a customer, there is no easy access to old records of past versions of the estimate unless we duplicate them every time we make a change. This can put us in a situation sometimes we are trying to substantiate claims to contractors about original estimates and the changes we made. Sometimes Kickserv will not work at all for a short period of time while our crews are on jobsites trying to upload photos/information or find their next jobsite, though this fairly rare. I wish there was an option to not allow credit card payments for certain invoices such as our contractors who are much larger jobs. Though, we have worked around this with different options such as sending a PDF instead. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Kickserv I did a one hour conference call with the ServiceTitan team and the platform seemed like it would be difficult to learn and was extremely expensive. They promised we would save money with the efficiencies the program would provide, but I just did not see it. Many of the functions they provided were completely unnecessary for our business when considering the cost of their service. Review Source Response from KickServ December 1, 2021 Thank you for taking the time to leave us a review, as well as continuing to support us, Katielynn. If you encounter anymore issues, please don't hesitate to reach out. We will be happy to assist you with resolving any issues. JR James R. General Manager Facilities Services Used the software for: 1-2 years ### "Very easy to use and many functions" December 14, 2022 5.0 Pros The ease of use to quote, schedule, close and invoice jobs is seamless and very easy to learn and teach to our 17 field techs. Cons We are getting into 200 - 2MM size construction jobs and we find the progress billing feature is not yet available Reason for choosing Kickserv KnowifyProcore Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Sage300 required a lot of manpower to operate, many inputs, no transparency, a poor product for the accounting team, required heavy training to learn and was expensive. Review Source PB Paul B. Owner Construction Used the software for: 6-12 months ### "Entry level service management software that works well. " November 23, 2021 5.0 It is a solid choice for the price. It makes keeping track of all our jobs possible and is a great step up from paper or spreadsheets. I feel it is priced fairly. Pros Capturing all the jobs we have on the go, being able to catergorize them by type, and by status (unscheduled, scheduled, in progress, on hold, completed) really helps on the backend to keep invoices moving out. Cons Individual asset/equipment history would definitely be useful. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Kickserv Simplicity of use, feature-rich, reasonably priced. Review Source Response from KickServ December 1, 2021 Thank you Paul for taking time out of your busy day to leave the positive review. While we do not have inventory management yet, perhaps it's something we will consider In the future. Thank you for your continued support. RZ Richard Z. Owner/President Environmental Services Used the software for: 2+ years ### "#1 in Customer Relationship Management & Dispatching software" May 12, 2021 5.0 Kickserv has streamlined my service-based business. It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe. Pros It is easy to start using the kickserv system, especially since they have such a phenomenal support staff Cons I have used this software for over 8 years and the ONLY thing I still would like to see is a more robust search ability. For example, if I were to look for every job that I did "carpet cleaning," I would get a list (instead of having to pull a report). Alternatives considered [Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/)[Highrise](https://www.capterra.com/p/146703/Highrise/) Reason for choosing Kickserv Easy of use with all of the integrations I need to grow my business. Review Source Response from KickServ November 11, 2021 Hello Richard - You have been a fabulous advocate of Kickserv over the years. I'm glade we are helping your business. AJ Amir J. Director of Sales and Marketing Consumer Services Used the software for: 1-2 years ### "Best CRM Platform!!" June 24, 2019 5.0 \-Easy way to download and calculate jobs for accounting. -Great way to have clear access for everyone in the company to the CRM via the app. The detailed and yet simple organizational process with Kickserv has added tremendous value to us. Pros \-Organization of data and customer list -Convenient way to calculate weekly, monthly jobs sold. - Cons \-Sometimes it does not load properly -Would be great what time notes are added to NOTES section for each tab Reason for choosing Kickserv Recommendation from our IT department Switched from [SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/) Not a great, organized and detailed platform to use. Difficult access to customer service during times needed. Review Source Response from KickServ June 26, 2019 Hello Amir, Thank you for your feedback and EXCELLENT scoring. We have been doing field service work for well over 30 years now. Plus, thank you for your feature request since I was able to submit it within our Product Board. PW Patrick W. Director Facilities Services Used the software for: Less than 6 months ### "CRM system works well" January 16, 2025 4.0 Overall Experience with Kickserv is good. Pros How each part of kickserv works together without much issues. Cons The way services and items is set up. That could have been a lot better. If you search up something you should have been able to tick witch items to add so you don't need to search up 10 times for the same thing to add 10 similar items. Review Source Response from KickServ January 17, 2025 Hi Patrick. We appreciate your feedback. Thanks for taking the time to leave us a review. I have passed along your input regarding services and items. Some of the best ideas for product updates come from our customers and we welcome any ideas you may have. BT Beatriz T. Customer Fulfillment Specialist Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "KickServ Thumbs Up" November 22, 2024 5.0 It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which is excellent. Pros How easily you can look up your customer, whether by account number, last name, address. You cant go wrong. Cons At this point I have not come across any snags, and when I do I use the HELP button which is great. Review Source Response from KickServ December 2, 2024 Hello Beatriz, thank you for leaving us a review. We're so happy that Kickserv has been so easy to use and that the HELP feature has been a good resource. Thank you for choosing Kickserv! JR Jon R. CEO Construction Used the software for: 2+ years ### "Love your software" December 5, 2021 5.0 Can't say enough great things about Kickserv. We sing your praises to our friends, family, clients and other contractors. Keep up the great work. Pros We absolutely love your software and it has transformed our business. Our customers love the professionalism we provide through the software. Cons Can't say there is anything we don't really love about the software. I do feel we are using a very small portion of the software and would love to learn more of its possibilities. Reason for choosing Kickserv Ease of use. Review Source Response from KickServ December 10, 2021 Hello Jon - We super appreciate the review. Let's dig deeper into the software together. Write into support@kickserv.com and we'll help you out. JB James B. Clock repair technician Luxury Goods & Jewelry Used the software for: 1-2 years ### "Service based business software for the little guy!" December 14, 2022 5.0 Kickserv gives me everything I need to run my business. My customers can request quotes from my website using the embedded contact form, I can manage scheduling, create invoices, track repairs and even share regular updates with my customers through the customer center. Pros Kickserv makes it easy to create customer databases, work orders, schedule repairs and invoice customers. It’s the easiest to use that I’ve found and covers everything that a new business needs on a day-today basis. Cons There is no ability to log cash or check payments in the free version. Review Source SK Scott K. General Manager Construction Used the software for: 6-12 months ### "Pres" October 2, 2023 5.0 Took awhile to get a good handle of things thoughout the platform, but once learnt, it's down hill. Pros At Emerald Yards we like all the features it comes with. Cons I can do without the inporting / exporting of data. Reason for choosing Kickserv It is thus far the most well rounded all in one platform we were looking for. Review Source Response from KickServ October 3, 2023 Hello Scott, Thank you for leaving us a review. We're happy that you are getting good use out of Kickserv. If you ever need assistance, please feel free to reach out to our Success Managers. They are always willing to help. PF Pierrette F. Office Manager Construction Used the software for: 2+ years ### "Exceptional" December 14, 2022 5.0 Pros I like the calendar, the scheduling and invoicing. I also like the fact that you can recall your customers yearly maintenance appointment by the month. The most important for me is that the technicians when are on call, if the office is closed they have access to Kickserv to check a clients history. Cons That we had to pay extra for the clients recall. They have since changed that to a lesser monthly fee. Reason for choosing Kickserv My son is an IT guy and he is the one who chose Kickserv. We was very comfortable with this software. Review Source VG Vonnie G. President Construction Used the software for: 2+ years ### "Awesome product!! 10!!" October 3, 2023 5.0 I own a contracting business and it is perfect for my business. Pros I like the ease of use as well as the customer service. Cons I wish I could modify some of the forms. The font is so small many of my customers are older and can’t read it very well. Reason for choosing Kickserv I only wanted Kickserv Review Source Response from KickServ October 9, 2023 Hello Vonnie, thank you so much for taking time out of your schedule to leave us a review. That's excellent feedback about the forms. I'll send this over to our product team for future consideration (perhaps a font selection tool). Please let us know if you need help with anything. ZH Zach H. Project Coordinator Construction Used the software for: 2+ years ### "My pocket assistant..." December 14, 2022 5.0 Kickserv helps me solve a problem or answer a question daily, whether it's using it to read the estimate or navigate to my appointment. Pros Kickserv is a very user friendly product I had no experience with prior to my current position. Without Kickserv, the learning curve would have been much...curvier. This allowed me quickly find which projects I needed to collect on and which ones I could start immediately. I could also refer to my contact list and projects so I didn't have to rely on paper files or memory. Cons I would like it to be more automated on calls and emails made through Kickserv to capture the email or conversation and last touch. Review Source LR Laurie R. Owner Consumer Services Used the software for: 2+ years ### "Most intuitive program I’ve used" December 15, 2022 5.0 Nothing but praise for everything and everyone we ever interacted with. 14 years of happiness! Pros We like the Resources Calendar week at a glance the most. Easy to see where every tech is scheduled, how long each job should take, and color coded by type of job, which we set up. This program is very intuitive to use, with large screens and no tiny fields that fill up a screen that you don’t need or care about using. We’ve been forced to use other big name programs by our franchise, which no one we talked to liked at all, but we always kept Kickserv throughout as our main go to. It’s iPhone easy to use! Skip the CRM that advertised during the Super Bowl. We and everyone we know hated it. Cons The only thing that was a problem was when it stopped syncing to desktop QuickBooks 2009. We didn’t upgrade QB, and had to manually enter sold jobs. It was worth it to us to not have to buy another QB program Review Source SP Syd P. Handyman Translation and Localization Used the software for: 2+ years ### "Incredible tool for most tradespeople" December 14, 2022 5.0 Overall it is a fantastic product, with an even better customer service team. Again, it was painful to use at first, but now that I’ve got the hang of it (and hundreds of projects under my belt) I can’t recommend it enough. It is the perfect solution for my business. Pros Access to all of my clients and their project status from anywhere. Project scheduling, invoicing, even shopping lists available to me. Fits all of my client types, from homeowners to property management, and flexible for all of the various project types. Kikserv’s customer service team is incredible. Cons Fairy steep learning curve… I’m still discovering new features, and shortcuts. A little ‘clunky’ at times Reason for choosing Kickserv Price and features. And I stayed for the first-rate customer support! Review Source SS Sandy S. Office Manager Public Safety Used the software for: 2+ years ### "Superior Elevator Inspections - We Love Kickserv!" June 24, 2019 5.0 We have many customers that have many conveyances that we have to inspect per State requirements. Each has a different State Identification Number to record and track which we use in scheduling. We have to do much coordination between elevator contractors (Otis, Schindler, Kone, etc.), our customer building owners, and our inspectors. It's not always easy but Kickserv makes things much more manageable. Prior to Kickserv, spreadsheets, Word calendars and white boards were used...it was like the Dark Ages. :) Pros It's so easy to use and functions well for most of our needs. I LOVE the Special Instructions section and the clarity it provides in the Overview tab. Tags are also very helpful for our needs. The Resource calendar is fantastic too. Sometimes updates made in QB don't seem to come over to Kickserv in a timely manner but I think they usually do eventually. Overall, Kickserv has been a game-changer for us and I'm grateful every day for it's availability. Cons On my wish list is a feature that will allow me to duplicate contact information of one customer and paste it into that of another. We deal with many management companies who manage several of our customers and I have to re-type their contact info into each shared customer that we have. Reports are a little cumbersome to create but I did work in Salesforce.com many years ago and found that to be the case with them too. Review Source Response from KickServ June 28, 2019 Hi Sandy, SUPER review! You have been a very loyal customer for over 3 years! Thank you. We do thrive on feedback from our customers like you. Your viewpoints were insightful, and I believe they will help others. SH Sophia H. Sales, Marketing, & Scheduling Construction Used the software for: 1-2 years ### "We use Kickserv EVERYDAY" December 2, 2021 5.0 It has been great - I like to say I have mastered Kickserv Pros It is quite user friendly and if you do not understand something - ask customer support and they will reeply within the hour typically within a couple minutes. Cons The cellphone version is still a work in progress - It works great for basic scheduling, but you can't schedule reminders, for instance, other than through a computer. Reason for choosing Kickserv It actually worked - it is easy for our maintenance techs to use and understand We typically have no issues - especially since it will text them reminders of what to do and where to be. Review Source Response from KickServ December 10, 2021 Sophia - we are so glad that Kickserv is holding up to your expectations. We would love to interview you on the phone or maybe just in an email. Email me when you can 'pete@kickserv.com'. Reference this Capterra review. Thank you AG Andrew G. Owner Construction Used the software for: 2+ years ### "The old system service psychic was very useful and user-friendly. The new software is terrible. " June 26, 2017 1.0 During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling. Pros The calendar is the biggest strength of this program. I like being able to use colors for different types of jobs. Also when you move something on the calendar it automatically updates. Our new software does not do that and I miss it. Service psychic used to be very easy to add people into the system and get them scheduled. Kick serve was not. The quick add was a great function when we were at tradeshows or when you're on the phone with a customer. Cons The reporting is near worthless. None of the reports are ever accurate, and trying to get someone to help you make them accurate was like banging your head against a wall. The system was incredibly unreliable It is constantly going down. For a web-based system, businesses rely on its functionality during business hours. We had many days of inability to use the system. They're always seem to be some reason why it crashed. The system was much much better when it was service sidekick. We had to build a salesforce software system because it was so dysfunctional. The customer service was also incredibly bad. Review Source Response from KickServ July 17, 2017 We migrated hundreds of our original customers from our legacy system to Kickserv starting in April 2017 through May 2017. We inherited some issues that we certainly should have anticipated or planned for. We did find a couple processing issues bringing on all those older accounts so quickly. We have since cleared those problems and added many more resources to handle much more growth. We sincerely apologize to all our loyal customers for enduring those weeks of processing delays. GW Greg W. Owner Construction Used the software for: 2+ years ### "Owner" November 29, 2021 5.0 Very good. It’s an important part of our business Pros It takes time to fill out the customer profile initially, but I really like it once that’s done, maps, billing, emailing notifications all so easy one that is done. Cons The App! Not very user friendly and should do everything the website dose to be useful Reason for choosing Kickserv Price and recomendéis by a friend Review Source Response from KickServ December 1, 2021 Thank you for the feedback and positive review, Greg. We are always looking for ways to improve and we plan to bring more features to the mobile application. DC Deby C. admin Assist Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Home Elevators & Lift Product LLC" March 22, 2022 4.0 Customer service is the best that I have seen in along time. very helpful and knowledgeable. Return calls right away. Pros Opportunity, calendar, scheduling, workforce, Cons getting the employees on the app. with setup user names and passwords Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Kickserv was recommended by an employee. Review Source Response from KickServ March 25, 2022 Hello Deby, Thank you for your review! We are glad to hear that Kickserv is meeting your needs and expectations. We have to agree with you that our customer service is one of the best out there. I would love to have the opportunity to speak to you about what you are experiencing with the app, user names and passwords. You can reach me directly at Juan.herrera@kickserv.com Thank you for taking the time to leave us a review and for being a part of the Kickserv family! 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