# Site Stacker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Site Stacker the right Content Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122554/Site-Stacker/reviews

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Site Stacker

4.6 (13)

[View alternatives](https://www.capterra.com/p/122554/Site-Stacker/alternatives/)

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Last updated March 13th, 2026

# Reviews of Site Stacker

Ease of use

4.3

Customer Service

4.8

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul C.  
Director of Technology  
Non-Profit Organization Management  
Used the software for: 2+ years

### "All-in-One Solution for Nonprofit Management"

April 3, 2025

5.0

Despite the current limitations in self-help resources, SiteStacker is actively developing their knowledge base, which will make the platform even more accessible to new users. The powerful functionality and exceptional support more than compensate for this temporary drawback. For any nonprofit looking for an all-in-one management solution, SiteStacker is absolutely worth the investment.

Pros

SiteStacker has revolutionized how our missions organization manages everything from donor relationships to online giving. As a comprehensive platform, it allows us to handle online donations, manage supporter information, create professional giving pages, and develop automated workflows—all in one place. The donor management system seamlessly integrates with payment processing, making online giving frictionless for our supporters. Their donation page builder is intuitive and highly customizable, allowing us to create professional giving pages without technical expertise. The platform offers task assignment and workflow automation capabilities that can significantly improve team efficiency, along with robust reporting and business intelligence tools that provide comprehensive access to data with powerful visualization capabilities. SiteStacker is clearly designed with nonprofits and missions organizations in mind, addressing our specific needs with tailored functionality. The biggest standout has been the customer support team. They're exceptionally responsive and go above and beyond to ensure we're maximizing the platform's capabilities. When we've encountered issues or had questions about implementing new features, their team has provided personalized guidance every step of the way.

Cons

Limited help videos and tutorials currently available. The learning curve can be slightly steep due to the platform's extensive functionality.

Alternatives considered

[iDonate](https://www.capterra.com/p/143347/iDonate/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reason for choosing Site Stacker

They have a much better understanding of how missions organizations operate.

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

eTapestry did not provide a good user experience.

Review Source

AB

Andrew B.  
VP  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Comprehensive and Customizable—A Godsend for Nonprofits!"

April 23, 2024

5.0

Pros

SiteStacker has been instrumental in enhancing our organization’s operational efficiency. Its robust and intuitive interface simplifies our donation processes, manages our CRM, and supports our mission trip applications seamlessly. The customization provided by WMTek has been pivotal in adapting the platform to our unique needs, making it the core tool used in our day-to-day activities.

Cons

The most significant drawback of SiteStacker was the learning curve and a few issues integrating with some external applications we relied on. The complex nature of the platform and the relatively small size of the support team can sometimes mean slower resolution times for specific customization or support issues. However, the team at WMTEK is amazing and has helped us every step of the way to onboard the tools, train our team, and develop workarounds for any processes that were impacted by our transition to their platform.

Switched from

[Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

The cost of Blackbaud's CRM and online fundraising tools became too much - and the functionality/adaptability was quite limited

Review Source

VR

Verified Reviewer  
Pre-Field Training Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "So Helpful for Mobilization Processes"

March 7, 2024

4.0

Pros

Site Stacker has provided a workflow system for our mobilization (recruiting), application, and pre-employment processes. The ability to trigger next steps based on various criteria has been a huge help to our applicants and mobilizers. Our staff use Site Stacker every day to maintain regular follow up with candidates and keep the moving forward. Site Stacker helps prevent any candidates from dropping through the cracks.

Cons

Sometimes, the reporting portion of Site Stacker is not as user friendly as we would like. To get good reports, we need someone with IT knowledge and expertise to write them. Gratefully, we have that, but not all organizations do. However, customer support is always happy to help when you seek them out.

Review Source

DB

Debbie B.  
Revenue Manager  
Religious Institutions  
Used the software for: 2+ years

### "My experience with Site Stacker"

March 4, 2024

5.0

My overall experience with Site Stacker has been exceptional, everything from the product itself, to the excellent training and quick, helpful support when needed.

Pros

What I like most about Site Stacker is how user friendly it is. I love the simple format for processing income, whether entering checks, or tracking the online donations.

Cons

There is one thing I would like to see implemented - I would like Inactive campaigns to somehow not be accepted in the system - sort of a "flag" letting me know when an old, inactive code is being entered by mistake.

Review Source

MP

Mandi P.  
Financial donor relations  
Accounting  
Used the software for: 2+ years

### "Happy Camper "

April 12, 2024

5.0

I LOVE the program, the IT department, its capabilities to help the donors and myself on the giving side.

Pros

The functions for online and recurring donations.

Cons

It's really not site stacker it's the User (AKA me). They have so many functions that I don't even utilize that I think would make my job easier.

Switched from

[Orange](https://www.capterra.com/p/164505/Orange/)

Needed more automation for our donors and reporting.

Review Source

VR

Verified Reviewer  
Regional VP  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Automation and Efficiency Boosting"

March 14, 2024

5.0

We have been quite pleased with Site Stacker, and the abilities it has given us to become more efficient and productive with our donor management, fundraising, and recruiting processes. We are also encouraged to see a market, recent increase in development of increased functionality and look forward to continuing to grow with Site Stacker.

Pros

Automation and customization of workflows and record types.

Cons

The loading of data can sometimes be slow due to this year quantity of data, that we utilize in site stacker. However, we have been able to find some workaround to make it work more efficiently for us.

Alternatives considered

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Reason for choosing Site Stacker

We decided to use Site Stacker primarily because it gave more flexibility with payment processors, and also allowed us to integrate our recruitment functions with it as well.

Review Source

CP

Chasten P.  
Web Developer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great template builder for non-profit organizations with a limited Tech Team"

March 4, 2024

4.0

Pros

What I found helpful are the out of the box tools that can one can use to faciliate the donor experience, such as simple checkout solutions, donor dashboards, and email list forms! As a web developer, I enjoy having the various premade template components as well as a way to add custom code for unique experiences!

Cons

The downsides I see, are the limited use of third party app integrations. It can feel like vendor lock in, and if you already have an infrastructure built on other platforms it can be seen as a barrier to entry or exit.

Alternatives considered

[Drupal](https://www.capterra.com/p/119594/Drupal/)[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Site Stacker

We have a limited in-house tech team and for on-going maintenance, it was not going to be feasible to have an infrastructure that could not be managed by non-technical users. Did not want to be dependent on having technical team members on board at all times, when our staff was limited already.

Review Source

RM

Ron M.  
Director of Mobilization and Training  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A game changer for our non-profit organization"

May 4, 2024

5.0

Although our small non-profit does not have an actual IT department, they walked us through the process of implementation and continue to provide ongoing training and support for their services.

Pros

Site Stacker has allowed us to automate many steps in our onboarding process and create a smoother, more professional user experience for both our donors and members. Most importantly to me, the automation features save time and streamline our onboarding process. It has allowed me to spend less time on " busy" work and more time focused on what matters to the growth of our organization.

Cons

Site Stacker can be daunting at the beginning due to the seemingly endless configuration possibilities. I recommend anyone wanting to take full advantage of Site Stacker's potential to watch the online webinars and training material.

Review Source

BS

Brian S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "This has been the all-in-one platform we needed."

April 11, 2024

5.0

Very pleased. Should have made the switch sooner. Every dollar invested has been worh it.

Pros

We started out just contracting WMTek to build our website and online donations with SiteStacker. Then we expanded to using it for our online application process. Now we do our offline donations through it, have a dashboard for our members to see their account activity, and use it for donor management/CRM as well.

Cons

Not much I dislike. At times, when we have needed customization we have had to wait 60-90 days to get on their schedule, because they are busy. But that's nit-picky compared to the benefit we have received through these customization projects.

Review Source

Jared G.  
Associate VP of Intl. Ministries  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SiteStacker, Great Online Experience & Workflow Management"

March 15, 2024

4.0

Pros

Our organization has been using SiteStacker for almost six years. It offers an excellent user experience related to online giving through our website. The online campaign feature is very helpful for our employees and volunteers to raise money for specific projects or initiatives. Where SiteStacker excels is in its automation capabilities. Although it does require an extensive knowledge of the multiple components in building out workflows, once that work is done, collecting applications and tracking the various items needed is very convenient. Whenever we have had an issue, staff have been easy to reach and responsive.

Cons

SiteStacker is a robust system, but it does have limited integration with other platforms. While there are several platforms with which it does integrate, if your organization has one which it does not, it requires manual data transfers which may not be sustainable. Regarding automation, you must be very careful if you change any of the triggers or steps in the process as it can easily break the workflow and cause frustration for the user. SiteStacker is also very reliant upon email notifications and lacks a dedicated mobile application which would be very useful in collecting applications.

Review Source

ME

Morgane E.  
Web Content and Social Media Manager  
Media Production  
Used the software for: 2+ years

### "Game-changing System"

March 4, 2024

4.0

WMTEK is great to work with, their product has helped our organization immensely, and we are happy to have made the switch!

Pros

SiteStacker has been a very helpful tool for us, and streamlined a perviously-difficult user experience into something that is easy for site users to follow and interact with. It is robust and very customizable, and we continue to learn new ways to exercise its potential to our benefit. I'm convinced that after two years, we haven't scratched the surface of all that it could do! The team itself is great to work with, their heart is very apparent in the way they conduct their business and offer advice and solutions. They also provide regular educational webinars to help improve your skillsets and knowledge of SiteStacker, which have been very helpful.

Cons

At first, the system may seen more complex, as it has its own apprach to site builds which may differ from other previously-used systems. But, once the basics are applied, it all falls into place! Customer service times have in the past been slow at times, but we've seen a marked improvement in recent months as they streamline their systems. Their available training has also improved recently, as they build out more training materials to help educate users about new and existing improvements, as well as conducting regular webinars to help us better understand the full potential of the tool, which previously was more difficult information to come by.

Reason for choosing Site Stacker

We were already using SiteStacker for mobilization purposes, which was helpful, but were won over above other considerations by the potential of the system itself and the quality of the team behind WMTEK.

Review Source

ES

Erold S.  
Online Giving Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product Amazing People"

March 5, 2024

5.0

We've encountered several card testing issues, and the SiteStacker team has been exceptionally proactive in assisting us by implementing various changes, even when they weren't strictly obligated to do so. Their dedication and willingness to go above and beyond have been truly commendable.

Pros

Sitestacker is user-friendly and easy to grasp. On the backend, the feature allowing me to impersonate an account and see what a partner experiences has proven incredibly useful. Filtering through a large number of transactions simultaneously using the Contribution application is another great tool. The support team at SS has been consistently excellent – reaching out with questions has always been a smooth experience. Overall, Sitestacker not only simplifies tasks but also ensures reliable support whenever needed.

Cons

My organization is currently using an older version of Sitestacker, which limits my access to certain functions and integrations. As a result, there are some features that I haven't been able to use or are not possible due to our specific integration setup.

Review Source

SL

Susan L.  
Director of Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to Use"

March 4, 2024

4.0

Overall, even with the challenges, the team has been responsive to our needs and readily available to help.

Pros

I use Site Stacker daily for content management. I find it easy to use and forgiving when mistakes are made.

Cons

Getting different programs to sync with SS has been challenging.

Review Source

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