mycustomerfeedback.com

mycustomerfeedback.com



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $75.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • mycustomerfeedback.com
  • www.mycustomerfeedback.com/
  • United Kingdom

About mycustomerfeedback.com

mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage.


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mycustomerfeedback.com Features

  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

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