Product Details

mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage.

Contact Details

mycustomerfeedback.com

http://www.mycustomerfeedback.com/

Located in United Kingdom

No Media

Starting Price

  • $75.00/month/user

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Support

  • Business Hours
  • Online

mycustomerfeedback.com Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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