Who Uses This Software?

Auto dealerships


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,200.00/month/user
  • Deployment
    Installed - Windows
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Loop
  • www.autoloop.us/
  • Founded 2005
  • United States

About AutoLoop

AutoLoop automates marketing communications to reduce cost, improve retention and drive new business. Using real-time integration, AutoLoop builds "customer profiles" of owner-specific vehicle information, automatically updating at every service, while customizing to always reach with unique message content. Managing millions of vehicle status changes, algorithms capture next service due, trade cycles, equity, recommended services, birthdays and more---"on the fly" to remove manual processing.


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AutoLoop Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

AutoLoop Reviews Recently Reviewed!


When I worked with dealerships we used this product to accept appointments for service customers.

Apr 10, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The customer support is extremely responsive. I always received answers back in an hour. Also, opcode setup was a breeze, they didn't care whether I exported the opcodes to Excel or even printed file, they would enter them for me.

Cons: Handling loaners and rentals was a bit cumbersome. Also, they sent out an initial email with our dealer info slightly wrong. They should have just confirmed the info with us. Still a great company though and I'd use them again.

great product for roi

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the ease of use and roi

Cons: none

Overall: we use this product to mine for equitable customers within our database that are mostly likely in the market works wonders great roi one of the best we have

Recommendations to other buyers: none

Product for service appointments and data mining.

Jun 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Setting up opcodes was very easy, just a matter of giving support a spreadsheet and they imported them. Training employees went well. Appointment setting is a breeze.

Cons: Some communication issues during setup. Perhaps a lack of proofreading. Cost is high, rental and loaner agreements are better handled elsewhere.

not efficient

Jun 15, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: not anything

Cons: the templates

Overall: not efficient, not good customer service, so many input problems (not user error) in templates for email horrible spelling and grammar, ridiculously inept.

Recommendations to other buyers: yes, just don't use it

Service Manager

Mar 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best product with superior support.