--- title: "Rezdy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rezdy the right Tour Operator solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122690/Rezdy/reviews/" page_type: "reviews" language: "en" --- Rezdy 4.5 (237) [View alternatives](https://www.capterra.com/p/122690/Rezdy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Rezdy Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews SH Shawn H OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “It works well, and its perfectly flexible and works well for my business.“ April 4, 2026 SH Shawn H OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales representative assuring me it would be a great fit, the reality of day-to-day use told a very different story — one that involved countless conversations with online support staff and multiple personal calls with various employees trying to help me make it work.“ April 4, 2026 SH Shawn H OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “Rezdy is a versatile platform with a lot of capability.“ April 4, 2026 SH Shawn H OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum party size of two — it has to be one.“ April 4, 2026 SH Shawn H OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “They built me a beautiful website.“ April 4, 2026 AR Amiee R Customer ServiceLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “Meantime the stress of having to move quickly to fix this "glitch" (that's what the unhelpful multiple reps call it) makes me RACE to add back in our most popular tours knowing its SEASON and at the same time answer the guests calling in and giving them A+ attention and care, while Rezdy is sabotaging me on the back end.“ March 22, 2025 BW Brad W FishingFishery, 2 - 10 employeesUsed the software for: Less than 6 months. “The usability and interface is great.“ January 24, 2026 SH Shawn H OwnerLeisure, Travel & Tourism, Self-employedUsed the software for: Less than 6 months. “It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business.“ April 4, 2026 ## Showing most helpful reviews Showing 1-25 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LEO B. Chief Commercial Officer - Co-Founder Entertainment Used the software for: 1-2 years ### "Very Good Software bad support " October 22, 2018 5.0 Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system. Pros It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth. Cons We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.) Review Source Response from Rezdy November 27, 2018 Hello there Leo, Thank you so much for your feedback. I am sorry you had such a difficult with your daylight savings time changes. I'm sure that has been a challenge. Unfortunately, most of this was something that was out of our hands and was due to your government making those changes to their process. We had bubbled your urgent request up to our dev team but much of the issue was due to the fluctuation from the Brazilian government and we weren't able to make the adjustments to your sessions as quickly as you had requested. I do apologize for any frustration this may have caused. As far as your other suggestions/requests, rest assured we are continuing to make changes to our system and do roll out updates often. Many of these updates are based on the suggestions of our suppliers/customers so please know your requests have been heard. Please stay tuned for continued roll out's of new and exciting features coming soon! VR Verified Reviewer OWNER Events Services Used the software for: 2+ years ### "A very good softwork, but It needs some improvments. " January 19, 2024 5.0 It's an overall very good soft work, with very strong payment, remainder, and many more features. But it will be very nice to have an account manager in which I could inform in case of a problem. Pros Payments Reminders Online booking Reports Cons Some times I need to speak with a person online and share my screen to solve a problem. This is not possible, and on some occasions, it will save me a lot of time. Alternatives considered [Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/) Reason for choosing Rezdy It offers more remainders and better printing on the documents for every passenger. Switched from [Travelotopos](https://www.capterra.com/p/193377/Travelotopos/) Rezdy has much more potential and it is cheaper to operate. Review Source Response from Rezdy January 29, 2024 Thank you for taking the time to share your feedback with us. We are thrilled to hear that you find our software and features to be beneficial for your business. Unfortunately, we don't currently offer screen sharing options, however, please note that our live chat support allows you to upload screen shots and files within the chat so you can better display the issue you're facing. In the meantime, if you encounter any challenges or have specific issues, please do not hesitate to reach out to our customer support team. Regards, Team Rezdy SH Shawn H. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Rezdy was NOT was I was hoping it would be." April 4, 2026 1.0 After switching to Rezdy and using it for several months, I can confidently say it has not worked for my business. Despite a sales representative assuring me it would be a great fit, the reality of day-to-day use told a very different story — one that involved countless conversations with online support staff and multiple personal calls with various employees trying to help me make it work. My business is exclusively private tours, and flexibility is at the core of what we offer. Almost immediately after setup, I discovered through conversations with Rezdy staff that the add-on functionality didn't work the way I had been sold on. My business uses per-person tiered pricing, and I needed my add-ons to follow the same structure — that's not how Rezdy handles it. As a one-man operation, I need my booking system to be set-it-and-leave-it. Instead, I found myself getting multiple bookings per day — something I had specifically said I didn't want from the very beginning. It turned out the system had been set up incorrectly from the start, which I only discovered after the problem had already affected my business. More recently, when I added a new product and went to connect it to OTAs, I was told that Rezdy and Viator together do not support a minimum party size of two — it has to be one. I have tours that genuinely don't make sense for a single person, and having no way to enforce a two-person minimum when connecting to OTAs is, in my opinion, a significant oversight. To be clear, this is not a reflection on the people at Rezdy — the staff were kind, patient, and genuinely tried to help. They also built me a beautiful website. Rezdy is a versatile platform with a lot of capability. It just wasn't built for the way my business operates. The constant need to log on, troubleshoot, and optimize became a real burden, and ultimately the software couldn't deliver what I was promised at the start. Pros They built me a beautiful website. It works well, and its perfectly flexible and works well for my business. Cons The way rezdy is built. Some of it feels like it's in windows 95. It's very complex and I found it not user friendly at all. Review Source Response from Rezdy April 10, 2026 Hi Shawn, Thank you for the honest and detailed feedback and for recognising the effort our team put into supporting your business. If you're open to it, reach out to us at support@rezdy.com so we can learn more about your experience and how we can improve for private tour operators like you. Best, The Rezdy Team PMK P Mathew K. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "The Worst 3 Months of My Business Life" July 19, 2025 1.0 I signed up in April and left within three months. It was a stressful and disappointing experience. I’ve since switched to Bokun and am much happier. Pros The sales team was quick to respond and very polished in their pitch. You get to speak with someone directly, which gives a good first impression, though it turned out to be just that, an impression. Cons The support is terrible no phone line, no live chat, just slow, careless email responses with no sense of urgency or ownership. The platform is buggy and unreliable, often making changes or updates on its own. One serious glitch resulted in a major booking mishap, costing me a one-star review. The lack of accountability and support is beyond frustrating. Alternatives considered [Bókun](https://www.capterra.com/p/178518/Bokun/) Reason for choosing Rezdy I initially chose Rezdy because the sales team presented it as a complete, user-friendly solution tailored for tour operators. They promised seamless integration, strong OTA connectivity, and reliable support all of which sounded ideal for my business needs at the time. Unfortunately, the reality didn’t live up to the pitch. Switched from [Bókun](https://www.capterra.com/p/178518/Bokun/) I switched from Rezdy to Bokun due to constant technical issues, unreliable support, and a generally poor user experience. Bookings were often affected by system bugs, and support was limited to slow, unhelpful emails. These problems disrupted my operations and led to unhappy customers. Since moving to Bokun, things have been more stable, with better tools and support. Review Source Daniel M. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Rezdy Mergers Take Priority Over Functionality and Customer Service" March 21, 2025 1.0 At first good, then the problems arrived. They came from all angles, having to perform workarounds and learn how to apologize to customers in many languages. They merged with Regionado, Checkfront and others. This clearly was a mess, a mistake, and it ruined the company. It is my last year with them, and I will never return. There is supposedly an upgrade to the software program coming, but that has been the same old response for over a year now. I would never consider this company, and if you are... do yourself a favor and at least wait until the supposed new platform rolls out. I have lost so much money because clients cannot book online using the software due to glitches that Rezdy does not solve or simply sweeps under the rug. It is sad and terrible. I feel bad for the people in the customer service chat, which you can't talk to due to "protocol." I can't be the only one. This platform is like something Fred Flintstone would use: moving rocks and rubble. That's a good description of the platform, rubble. It is all that remains from what was once good. Pros Initially, the platform worked and met the needs that most other software could not. Now, the platform doesn't work and does nothing near what other platforms will do. Cons The steady decline since signing up. No upgrades, no communication, a promised new platform that never comes. A merger that was a mess. Problems and glitches everywhere that don't get solved. The program now costs you thousands in lost bookings, and nobody cares. Only chat is available, the agents act as a wall to management who are probably hiding under their desks. It was a good program that has turned absolutely awful and I would not recommend to my worst enemy or competitor. Stay clear. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Rezdy was more comprehensive and cost effective. Review Source RR Rene R. Principle Leisure, Travel & Tourism Used the software for: 2+ years ### "Avoid Rezdy" January 17, 2025 1.0 Decent platform. Terrible customer service. Moving all business to Fareharbour or Bookeo Pros The booking platform has some strengths and good functionality for the business and client. That’s about it Cons Horrible customer service. Contacted twice over the course of 2 weeks for assistance and got zero reply. We have one active company using Rezdy and one that is no longer active. My request for support was regarding the inactive account Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Rezdy Fareharbour and Rezdy offer similar functions. There was no specific reason at the time Switched from [Bookeo](https://www.capterra.com/p/117299/Bookeo/) More functionality. Option to have multiple tax rates charged for different areas of Canada Review Source Response from Rezdy January 20, 2025 Hi Rene, We sincerely apologize for your experience and any frustration caused by our lack of response. We strive to provide timely and effective support to all our customers. Our support team is ready to prioritize and assist you! Please feel free to email us at support@rezdy.com to resolve your inquiry. We value your feedback and would like the opportunity to make things right. Thank you for bringing this to our attention. Sincerely, The Rezdy Team" pC pedro C. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Bad experience" October 25, 2024 3.0 In general, and after 2 months using Rexdy, I am not happy at all. It is a difficult platform to use and the customer service leaves much to be desired. When I unsubscribed and told the reason (I expressly said I was switching to BOKUN), I was told that BOKUN was more expensive and had hidden costs, which is a LIE. Pros API connection to many OTAs, many possibilities in terms of connection with different products and services Cons Abusively expensive. No intuitive interface, mediocre customer service. Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Rezdy because it had more API connection options than other backup engines. Review Source Response from Rezdy November 6, 2024 Hi Pedro, Thank you for taking the time to provide your feedback and we're sorry to hear about your experience. If you are able email us at support@rezdy.com and provide more details about your account, we would be happy to address any concerns. Warmly, The Rezdy Team CD Charlotte D. Operations Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Product but Skims % of Sales" April 14, 2023 3.0 It has been excellent, through once they moved from a static monthly fee to a dynamic one, their service got more expensive but for no noticeable change in product or quality. Pros This is a great product we have used for years and has most of the tour booking features you need, but we will be shifting to Checkfront after the 2023 season. We highly recommend using Checkfront instead of Rezdy because Checkfront doesnt skim $$ from your sales like Rezdy ( even after you paid your monthly subscription). Cons Rezdy charges a monthly fee AND takes a % of your sales, so making money off your sales, which we believe is unreasonable. Sure, you can pass on the many additional fees Rezdy has (on top of their standard monthly subscription fee) to the customer but it can add to a lot of money you are taxing the customer. We highly recommend using Checkfront - it is an excellent alternative but they wont tax your sales and make money off your back like Rezdy does. Alternatives considered [Checkfront](https://www.capterra.com/p/99249/Checkfront/) Reason for choosing Rezdy Didn't know about Checkfront when we started and Rezdy was an Australian based service provider. Switched from [Checkfront](https://www.capterra.com/p/99249/Checkfront/) Checkfront has all the options Rezdy does for a fixed monthly subscription fee. Rezdy has a monthly subscription PLUS it slugs you with various booking fees ( in $ and %). There is no justifiable reason why a software company needs to skim $$ from your sales even after you have paid your monthly subscription. Review Source Response from Rezdy May 8, 2023 Hi Charlotte, Thank you for your feedback on Rezdy. We are glad to hear that you found our product to be great and that you have been using it for years. We are committed to providing excellent products and services to our customers, and we value your feedback. We apologize if the dynamic pricing model has caused any inconvenience. We believe that this model allows us to offer better value and flexibility to our customers. We would like to welcome the opportunity to discuss this matter further to better accommodate the specific needs of your business. Sincerely, The Rezdy Team BW Brad W. Fishing Fishery Used the software for: Less than 6 months ### "Bait and Switch Pricing. DO NOT USE" January 24, 2026 1.0 Bait and switch pricing. We were completely misled be our Account Executive and never informed of the requirements of the plans before they forced us to switch plans to charge us about 10 fold as much. Pros The usability and interface is great. For a simple business operations it is clean and optimal. Not over complicated Cons Bait-and-switch pricing once you’re locked in We signed up to Rezdy on the clear understanding that pricing was a monthly fee plus $1 per offline booking. That suited our fishing business perfectly — we are highly weather-dependent and primarily take bookings in person, while potentially moving to online bookings via a website in the future. Throughout the entire setup and onboarding process, there was no mention whatsoever that we would later be told our plan was unsuitable, that we would be required to change plans, or that offline bookings would ever be subject to percentage-based fees. We were never told there was any requirement to be online or to use Rezdy for payments. We invested months setting up the system, learning the software, and integrating it into our operations. Then, three to four months in — once we were comfortable and reliant on the platform — Rezdy abruptly informed us that we had to change plans because it was supposedly more suitable for our business. When we asked to compare plans, we were pushed toward a Marketplace plan that: Is not displayed anywhere on their website Charges 3% of all bookings, online or offline Applies even though we do not take payments through Rezdy Applies even though bookings are manually entered In other words, Rezdy is now seeking a percentage of our revenue for bookings they did not generate and payments they do not process. When we stated that we wished to remain on the Foundation plan we originally signed up for, we were given an ultimatum: switch to the new plan within three days or leave the platform entirely. This is not transparency or fair dealing. It is a classic bait-and-switch, timed precisely when a business is most embedded in the software and leaving is most disruptive. Rezdy may suit businesses that operate fully online and process payments through the platform. For weather-dependent or in-person operators, proceed with extreme caution — the pricing you sign up to may not be the pricing you’re allowed to keep. Extremely disappointing experience. Review Source DG Dany G. Executive Manager Hospitality Used the software for: 2+ years ### "Avoid Rezdy - Failure to fix fundamental programming bugs" October 5, 2025 1.0 Not good. Rezdy is not recommended as they have failed to fix basic bugs in their system which impacts their clients and the guests who book. Pros Ability to take payment by credit card and Paypal, however, whilst you can charge the relevant merchant fee for credit card, you cannot for Paypal. Cons Very slow with support. Rezdy has a WHOLE CURRENCY which displays incorrectly on its system (XPF), this eliminates several whole countries from being able to make a booking, simply because their I.T. guys have failed to put in the currency conversion correctly on their Rezdy system. Rezdy has had this reported to them multiple times over a period of months, but unfortunately they don't have time to deal with even such a fundamental programming error. If they get this wrong then they could be getting a lot wrong. Review Source BD Brenda D. Compnay Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Great functionality, but very expensive and customer service not productive" July 15, 2021 5.0 Great product but extremely over priced for our type of business. I estimated that our fees would increase over 700% when they changed their pricing! Just not sustainable for a small business who sees not increase in sales in the package - to us it was a basic admin resource but Rezdy had higher expectations of what their users were getting from it Pros The layout of the calendar displaying availability and booking information is great. It was very easy to amend session times/duration - although sometime too easy! Cons Rezdy do not provide a feature of User permissions so we had to have two subscriptions which stopped cross selling/selling multiple activities to one customer. It also meant that we had to have two subscriptions. Although the Customer Service folks were always extremely pleasant, they never actually changed anything - just felt fobbed off! Cost of the subscriptions were absolutely not good value and when they amended their charging mechanism to a percentage of booking plus customer booking fee it became extortionate! The package is developed for globe trotters - not small local business with the majority of customers visiting numerous times a year. Linking with South America or Australia looks good but produces nothing for us but that was the justification of the high fees to cover the high development costs. Really does not work for businesses like ours - we saw absolutely no increase in our sales being with Rezdy! Reason for choosing Rezdy The functionality was easy and flexible, at the time we took out the subscription it was a fixed annual amount and quite reasonable. Review Source Response from Rezdy July 18, 2021 Dear Brenda, Thank you for taking the time to provide us with this valuable feedback. This is all very helpful to us to continue to make improvements. Please feel free to contact us directly if you would like to discuss your current plan and pricing with Rezdy. Kind Regards Hemant Malhotra Global Customer Operations Manager GD Giles D. CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Google GA4 doesn't work on Rezdy " January 23, 2024 4.0 Pros You can share resources, so can limit the ability of customers to buy rides that share equipment Cons Google GA4 analytics cannot track convertions originating from the Rezdy iFrame calendar, which frankly is hugely bad news. This means a few things: 1. Google thinks you're not making any sales on your website, which probably impacts your SEO quite badly 2. You cannot effectively run conversion campaigns on AdWords 3. You cannot check the alleged sales made by other advertising platforms like Facebook 4. You cannot attribute revenue to the initial source. i.e you can't determine if people first found you through advertising, organic search, social, etc This really is extremely bad news for rezdy users. As of the 18th January 2024, I am informed by Rezdy support, they are unable to fix the issue. This is especially irritating because for the prior 3 months they kept inferring it was the fault of my Google Analytics specialists that were to blame. Review Source Response from Rezdy April 29, 2024 Hi Giles, Thank you so much for your feedback. GA4 integration with Rezdy has consistently demonstrated its ability to track sales on websites for our operators, support conversion campaigns on AdWords, trace sales made by platforms, and attribute revenue to the initial source. Many of our customers have successfully utilised these features. However, we understand that each business has its unique setup, and GA4 integration with Rezdy may not always function as expected due to various factors. Rest assured, we are committed to providing dedicated support to address any discrepancies or challenges you may encounter. Our support team has been in touch with you, and we have assign a dedicated engineer to assist in resolving this issue. Once again, thank you for your feedback. We are eager to collaborate closely with you to address any GA4-related concerns you may have. Regards, Team Rezdy BR Brian R. Operations and Logistics Manager Wine and Spirits Used the software for: 1-2 years ### "Rezdy is excellent " August 20, 2024 5.0 We have been using Rezdy for several years and were the first to do so in our region. We find the software and the staff to be super efficient and you should be very proud of this product Pros ease of functionality from both a guest and staff point of view. Reporting is excellent, let’s be honest everyone loves a good chart especially when growth is shown YOY Cons That it doesn’t sync with our POS system Commerce 7 and we have to manually enter customer details in when we have their information on file (in Rezdy) Review Source JK Jan K. Owner / Marketing Manager Aviation & Aerospace Used the software for: 2+ years ### "So Easy and User Friendly" August 11, 2022 5.0 I no longer have to go through the tedious process of getting all the relevant information from customers. Pros The booking system is almost faultless and stats are great Cons I need to be able to split a booking and move some participants to "pending" in the case of illness. This is not available at the moment Review Source Response from Rezdy August 17, 2022 Hi Jan, We're delighted to see that you have found our software faultless and have benefited from our reporting tools. We've also passed your feedback regarding our product features to our products team. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team MH Mike H. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Rezdy helping my small business do big things." August 11, 2022 5.0 The support is great. If I've ever needed it, response has been quick and effective. Pros Simple integration with my website. Easy to use for both guest and myself. Was able to get my head around the platform easily. Cons Not having an app that is just as easy to use as the program. Reason for choosing Rezdy It seemed it was one of the more widely used platforms within the tourism indusrty. Review Source Response from Rezdy August 17, 2022 Hi Mike, We're delighted to see that our software has been able to assist your small business to achieve big things. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team AS Andrew S. Director of Sales Maritime Used the software for: 1-2 years ### "Distribution Game Changer" April 18, 2022 5.0 Prior to working with Rezdy, OTA management was a huge challenge which in turn prevented the growth we wanted. We were unable to manage more than a few resellers. Rezdy's platform has allowed us to manage our increased resellers in one platform. The result was a huge expansion of the marketplaces in which we were able to sell our tours and cruises. We have since exceeded our company sales goals and metrics. Pros Wendella uses Rezdy for channel management, specifically for distribution across several online marketplaces. Merchandising our products in this manner without Rezdy would be not be possible given the scope of work it would entail. Since working with Rezdy Wendella has been able to increase our connections to Online Travel Agencies over 300%. Customer service is also fantastic. the Rezdy team is responsive and proactive. Cons There could be some improvements in reports and analytics. Review Source Response from Rezdy April 20, 2022 Hi Andrew, we're very pleased to see that you're enjoying our Channel Manager platform and that it has been extremely effective in helping you expand your distribution channels. Thank you for taking the time to provide us with your valuable feedback, we really appreciate this. Kind Regards, Customer Care team LB Leo B. Manager, IT Specialists Information Technology and Services Used the software for: 2+ years ### "Simple and reliable" August 11, 2022 4.0 Simple and Great Pros Flexibility when building schedules and calendars Cons Taxes and fees for payment integration could be better Alternatives considered [Sketch](https://www.capterra.com/p/171364/Sketch/) Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Costs Review Source Response from Rezdy August 17, 2022 Hi Leo, We're delighted to see that you're enjoying the flexibility of our software when building schedules and calendars. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team RD Rebecca D. Owner Sports Used the software for: 2+ years ### "Easy to use booking system." August 20, 2024 5.0 Have been with Rezdy a long time and love all the features. Pros easy to use and understand. simple to put in products and change as necessary. Cons I seem to have a lot of products and not utilise other features, which makes finding some products harder. A sub category would definitely help. Review Source Shane S. Owner Used the software for: 1-2 years ### "I use rezdy for my hiking tour company and it has all the features i need to be eifficient." July 26, 2018 5.0 Pros The calendar and manifest are the best features of Rezdy and that is where I spend most of my time. They are constantly modifying the manifest options which really helps with my customer check-in and that is a time when everything needs to be seamless. Cons I wish Rezdy had an integration with When I Work so I could help track guides with their respective shifts. Review Source Response from Rezdy July 27, 2018 Hello there Shane, Thank you so much for your thoughtful feedback. I am pleased to hear that you are enjoying our platform and that it is making your business run more seamlessly. That is exactly what we aim to provide for our customers! Thank you for also including some feedback about an area you'd like us to improve on. Please rest assured that we are always working to improve our platform and I will be sure to present your feedback to our development team. Keep you eyes peeled for regularly occurring platform updates and our monthly webinars for some good Rezdy tips and tricks. SF Sequoia F. Office Manager Airlines/Aviation Used the software for: 2+ years ### "Perris Indoor Skydiving " August 11, 2022 5.0 Pros The check in/payment process makes our reservations the easiest Cons Every time we click something it opens a new tab instead of just staying on the same tab Review Source Response from Rezdy August 31, 2022 Hi Sequoia, We're delighted to see that our software has simplified your check-in and payment processes. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team JL James L. Director Entertainment Used the software for: 2+ years ### "A critical part of our business" August 12, 2022 5.0 We have had a pretty smooth time with the product but never managed to make Rezdy pay work despite many conversations with support. Pros The software is user-friendly and allows us to monitor / change orders with great ease. Cons Some of the legacy reports are still better for us. It's the ability to sort Orders by Product Date vs Order Date Review Source Response from Rezdy August 19, 2022 Hi James, We're delighted to see that our software has been able to support your business and is easy to use. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team DB Diane B. Front desk/webdesigner/wife of owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Rezdy is THE software for your tourism business" January 16, 2020 5.0 Well we set up our booking software wrong for the first summer season, and that was the way I was shown by Rezdy, but then another employee of Rezdy showed me how to add multiple products with multiple times, so we now have a better set-up. I have had to reconfigure along the way and it is time-consuming. Pros The professional front end, customers get an interface that looks so professional Cons Complicated, BUT there is still items in the software I have not yet used or figured out how to use. Reason for choosing Rezdy The professional look to the whole package and the interface that the client sees and uses. I am a Graphic Designer by trade and this was VERY important to me. Being able to add some code the make buttons on my Squarespace website (freycinetcharters.com) the right font and colour etc made the software even better (and I leant how to write a bit of code). PLUS I am a Sydney girl and I wanted to support an Aussie company! Review Source MB Minnie B. Administrator Leisure, Travel & Tourism Used the software for: 1-2 years ### "Really helpful" August 12, 2022 5.0 I am happy overall Pros Really help to keep reservation updated, the calendar on my webpage is fantastic Cons The basic do not allow to arrange pick ups and I think that for small companies is too expensive the next level Alternatives considered [Bókun](https://www.capterra.com/p/178518/Bokun/) Reason for choosing Rezdy Friends suggestion Review Source Response from Rezdy August 17, 2022 Hi Minnie, We're delighted to see that our software has been able to smoothen your reservation processes. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team AT Anthony T. Owner Operator Leisure, Travel & Tourism Used the software for: 1-2 years ### "I left and then came back." July 10, 2022 5.0 Pros There widgets and html integrated seamlessly with my Godaddy website templates Cons I would prefer more look customizations for widgets Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/) Widgets and ease of product builds Review Source Response from Rezdy July 13, 2022 Hi Anthony, We're delighted to see that our software has been easy to use and seamlessly integrates with your website templates. Thank you for taking the time to leave this valuable review. Kind regards, Customer care team GD Gemma D. Assistant manager Maritime Used the software for: 2+ years ### "Rezdy " August 11, 2022 3.0 Pros Ease of use and layout and has the ability to load multiple products Cons There are some features missing that have been suggested to Rezdy customer service team Review Source Response from Rezdy August 17, 2022 Hi Gemma, We're delighted to see that you have found our software easy to use. We've also passed your feedback regarding our product features to our products team. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.