# Page 6 | Rezdy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Rezdy the right Tour Operator solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122690/Rezdy/reviews --- Rezdy 4.5 (236) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Rezdy ## Showing most helpful reviews Showing 126-150 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Owner Photography Used the software for: 2+ years ### "Handy for group workshops" November 27, 2018 4.0 Really great tool for creating online paid registration for workshops and events. Pros Love how easy it is to set up workshops and also be able the categorise them. Cons There was some confusion initially with setting permissions for different roles of those using Rezdy. Review Source DV Davila V. Manager Hospitality Used the software for: 2+ years ### "Rezdy is User Friendly" January 21, 2020 5.0 We use Rezdy on a daily basis for business operation. Pros That it is very user friendly and its transparent if there are multiple user in an organisation. Cons In terms of website integration, if there could be more options, like the customized theme for the booking widgets Reason for choosing Rezdy N/A Review Source DM Dominic M. Founder and Managing Director Hospitality Used the software for: 1-2 years ### "Most Comprehensive Booking Software for Tour Operators " January 16, 2020 5.0 I like the software, I use it daily, and the support is great! Pros \- Easily able to schedule tour dates - Automated Emails - Channel management capabilities (saves so much time) Cons \- The mobile dashboard is a little clunky Alternatives considered [Bookinglayer](https://www.capterra.com/p/133291/Bookinglayer/)[Booking Boss](https://www.capterra.com/p/141620/Booking-Boss/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Rezdy \- Ease of use Review Source PP Paunchakree P. Products Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy to use" January 16, 2020 5.0 When we want to connect easy Pros Connect with the main extranet channel for reservation manager Cons When we want to close availibility very difficult to do and take long time Reason for choosing Rezdy Easy to connect Switched from [Bókun](https://www.capterra.com/p/178518/Bokun/) bokun system down many time Review Source MW Michael W. Owner Operator Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Easy to use" August 11, 2022 5.0 I couldn't run my business without it. Customers can book online in seconds with ease. Pros Easy to understand. Customers can book online with ease 24 hours a day. Lots of options for payment gateways. Cons I didn't really find any problems. Only change I would like is to not take payment details for the waitlist option. Reason for choosing Rezdy Ease of use. Easy to set up. Review Source Response from Rezdy August 17, 2022 Hi Michael, We're delighted to see that has been easy to understand and that you're able to benefit from our wide options of payment gateways. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team GA Gayle A. Manager Hospitality Used the software for: 2+ years ### "Easy way to book and keep track of bookings" November 11, 2020 5.0 Pros I love adding new products and being able to post them to my webpage live. Cons That it doesn't integrate with Airbnb. Review Source Response from Rezdy November 12, 2020 Dear Gayle, Many thanks for taking the time to provide us your feedback, we really appreciate this. Kind Regards Hemant Malhotra Customer Service Manager mM mike M. Owner Marketing and Advertising Used the software for: 1-2 years ### "Rezdy Review" January 17, 2020 5.0 Overall it has been just as hoped for and even more. As I also do the SEO, Rezdy has the tools to help in this endeavor as far as tracking and analytics. Great platform! Pros Rezdy has been a great addition to this company website. It has been very dynamic and pretty simple to use and create. Cons Over the past 2 years of use, there really isn't much negative I could really share as it is doing exactly what I was hoping it would do. Review Source BG Bruce G. Magician Entertainment Used the software for: 2+ years ### "Streamlined and Professional " January 31, 2020 5.0 Makes management of my bookings smooth and simple Pros Easy to use and professional response to queries Cons App version could show more than one week’s events Review Source IK Ingeborg K. Managing Director Hospitality Used the software for: 1-2 years ### "Great Online Booking system" November 20, 2020 5.0 Very good system. Pros The online booking function and the link to our web site. We can also share our products to other companies with a link. This means we can easily increase sales channels. Cons It is all ok. We are very happy with Rezdy Reason for choosing Rezdy The price plan Review Source Response from Rezdy November 23, 2020 Dear Ingeborg, Many thanks for taking the time to provide us your feedback, we really appreciate this. Kind Regards Hemant Malhotra Customer Service Manager MO Michael O. Owner Food & Beverages Used the software for: 1-2 years ### "Rezdy for online reservations on your website" February 20, 2019 5.0 I now have a modern, slick webpage with a reservation calendar. It builds customer confidence. Pros I like that my customers could book from me without an email or phone call. Lots of people prefer to book that way, and I'm sure it has increased my sales. Save me time too. Easily integrates with other platforms. Cons I think the user interface is kind of old-fashioned and ugly to be honest. Review Source BC Brett C. BDM / Base manager / Pilot Airlines/Aviation Used the software for: 2+ years ### "Brilliant team, awesome product and a great way of making our business easier to run!" July 28, 2017 5.0 A fully automated online booking systems that I can connect to our website and social media sites that make booking our flights so much easier for our staff and our guests. Pros It does everything automatically! Great support services and business building tools! Love the SMS notifications and reminders for our guests! Cons Long set up but it's worth it! Training our staff is a challenge but again, once they're in the know, it's an amazing tool. Review Source DD Deb D. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "My View on Rezdy" November 16, 2020 4.0 Pros The product is quick and easy to put in bookings Cons Does not hold some details for repeat bookings Reason for choosing Rezdy as other charter companies were using Review Source Response from Rezdy November 17, 2020 Dear Deb, Many thanks for taking the time to provide us your feedback, we really appreciate this. Kind Regards Hemant Malhotra Customer Service Manager AG Anne G. Director Education Management Used the software for: 2+ years ### "Essential software for events and courses" January 20, 2020 5.0 Rezdy is great for larger numbers and the best thing is that every single person pays before turning up. The rear end finance integrations make it an essential tool for me. Pros Rezdy is awesome for managing prepayments and for the management of larger groups and multiple events. Cons It’s difficult to learn all it’s features and benefits so you need to spend the time learning and testing and asking about it (but worth it) Reason for choosing Rezdy Features and referral capability (although I found it difficult to work that out) Review Source KJ Ken J. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Rezdy" January 29, 2020 5.0 Pros It works, it's functional and its reliable. Cons Other competitors are aggressively pursuing Rezdy's customers. Rezdy is putting prices up... Not a smart response. Review Source ME Melody E. Travel consultant Leisure, Travel & Tourism Used the software for: 6-12 months ### "Lots of suppliers " May 18, 2021 4.0 I dont use it daily yet and have seen easier booking systems. Maybe it rates are available automatically I would like it better Pros Its has lots of tours and options available and its easy you can give the link to the customer from the activity. Cons Rates are not automatically available, sometimes it takes forever suppliers come back to you and then you don’t need it anymore. So the set up is not ideal. Switched from [Hero](https://www.capterra.com/p/199039/Hero/) I did not but sometimes use rezdy for other suppliers that are not in hero yet. I love using hero Review Source Response from Rezdy May 21, 2021 Dear Melody, Many thanks for taking the time to provide us with your feedback, we really appreciate this. Kind Regards Hemant Malhotra Global Customer Operations Manager TB Tyson B. Marketing Mgr Used the software for: 1-2 years ### "This is what a modern software as a service/API subscription should be." August 8, 2017 5.0 Pros It looks good and it works 100% reliably. Aside from that it has a really nice API which is well documented and even supports web hooks, loads of payment gateways etc. Cons They are a slow to push out small quality of life improvements (like different surcharge rates for different credit cards being suggested in 2012 and still getting upvoted but not done) and I wish they would go a bit further than tours and look at stuff like accommodation or general charter work. But all in all still very happy. Review Source TW Tony W. owner Recreational Facilities and Services Used the software for: 2+ years ### "Loveday use" January 29, 2020 5.0 Pros Easy to use and works well. I can add and update any time i like Cons Dont like the booking fee added on to the price. customers always question it Review Source LC Lidia C. Marketing Manager Events Services Used the software for: 1-2 years ### "Overall Easy to Use " January 23, 2020 5.0 Generally easy to use and comprehensive. Pros We found Rezdy for its scheduling capabilities of specific products we needed to manage online. This automated a lot of our processes that were done in-house using spreadsheets, Shopify, etc. On Cons Set up was a bit difficult without a lot of reaching out to the development team and customer service. Because it is a pop-up, it is difficult to track conversions for PPC. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Automate scheduling of products. Review Source LR Lynley R. Owner Hospitality Used the software for: 2+ years ### "Rezdy croc" January 21, 2020 5.0 Pros Now I am use to it makes my business day a lot eaiser Cons Having not used any programs before it took a while to understand it Review Source KT Kerry T. Group General Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Rezdy Channel Manager" January 28, 2020 5.0 The Rezdy team have been fantastic to work with, delivering excellent ongoing support. Pros Rezdy's channel manager provided a simple solution to connecting some of our largest OTA partners with real-time bookings and availability. Cons There are limitations when handling discounts, and multi-day tours. Review Source LH Lisa H. Administration Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Rezdy helps move your business forward" January 29, 2020 5.0 The overall experience has been outstanding. It is a great product for a very reasonable price. Pros Makes managing our bookings easier & has helped us to utilise markets that we have never used before. Also the constant upgrades & improvements help to keep up with the changing marketing requirements. Cons The model doesn't quite suit our setup however the support staff were able to help us with a workaround Reason for choosing Rezdy Price & functionality Review Source SS Suzanne S. Owner Hospitality Used the software for: 6-12 months ### "Rezdy is easy to use and can accommodate the majority of my business needs" September 5, 2017 5.0 Instant online bookings and notifications of online bookings, ability to work with agents online and very fast customer support. Pros Ability to share the one resource over multiple tours and it is easy to change the details and have the changes take effect instantly Cons Until I got the hand of using it things seemed a little complex at first (eg. remembering that when I create a product I also have to create a session or sometimes I forget and create an order but then remember I haven't created a session in the calendar first and I have to scrap the new order and go create a session and then do the order all over again). Review Source SP Sally P. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Flaw intergration between Rezdy and Xero" January 10, 2019 4.0 Pros Logical and easy to use with a neat interface on website Cons really dissappointed that Rezdy havent managed to find a solution to the serious flaw. The Tour date should be the tax income date with the Xero intergration. Appalled at how poorly rezdy is dealing with this issue Review Source RW Robert W. Managing Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Rezdy powers El Sol Vida Fun Tours, Jamaica" October 14, 2016 5.0 Rezdy provides El Sol Vida with its powerful CRM platform made specifically for tour operators. "We could not handle the volume of reservations with seemless pricision 5 star service without Rezdy" Pros Users provides Rezdy with the insights to make the platform better. Cons I have not found out yet. Review Source BE Brian E. Owner/Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Simple & easy" November 5, 2020 5.0 Pros Live online availability & easy access via mobile app Cons Doesn't have ability to automatically update minimum notice period once minimum passengers have booked. Review Source Response from Rezdy November 11, 2020 Dear Brian, Thank you for taking the time to provide us this valuable feedback. This is all very helpful to us to continue to make improvements and I will make sure this is forwarded to the right teams. Kind Regards Hemant Malhotra Customer Services Manager Talk to a Capterra advisor for free and get results within 15 minutes.