# Page 9 | Rezdy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Rezdy the right Tour Operator solution for you? Explore 236 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122690/Rezdy/reviews --- Rezdy 4.5 (236) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Rezdy ## Showing most helpful reviews Showing 201-225 of 236 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Clive B. Director Used the software for: ### "I have my reservations" May 18, 2016 4.0 The Customer Service team of Cathy and the Guru of Love (seriously?!) have been great ; the Rezdy tool has been great and was an excellent choice for my business; yet I have some reservations about a lack of User Testing and an inability to be able to leave the software alone whilst focusing on my business. I'd like to be able to set and forget but you need to keep an eye on things that change, software upgrades that are not quite right, etc. If Rezdy don't take the next step with their own growth to work on these areas then I will continue to speak out about it. Review Source DB Debbie B. Manager and Owner Used the software for: Less than 6 months ### "REZDY IMPLEMENTATION AWESOME" January 14, 2018 5.0 Pros It's easy to use for customers and backoffice and I've increased bookings immensly for my business I LOVE IT Cons Need recurring bookings function and more of a locations functionality for categories to have customers be able to search their location Review Source TC Trevor C. Intern Hospitality Used the software for: I used a free trial ### "It's okay if you are not based in an African country" September 7, 2021 2.0 Overall, Redzy is an excellent experience. The site is reliable, easy to use, and well organized. Would recommend for the training material. Pros Rezdy is very easy to use and learn. they have a help section with instructions on how to do a lot . Overall my experience has been excellent. And would recommend to anyone not resident in an African country to give it a try. Cons We did have some hiccups in the beginning but we never worked them out. Hoping to try them again and see how it works this time around. Review Source Response from Rezdy October 7, 2021 Dear Trevor, Many thanks for taking the time to provide us with your feedback, we really appreciate this. Kind Regards Hemant Malhotra Global Head of Customer Operations KW Karen W. Used the software for: ### "Glad that I found this Booking Software" October 15, 2016 5.0 The site is easy to use and works well. They improve layout and functuality occasionally based on clients comments and requirements. If I do have a problem or something is not working correctly, they email back almost instantly and keep me informed and updated until the problem is fixed - I have never had to ask twice. Overall brilliant software that I have already recommended to other businesses Review Source Response from Rezdy October 21, 2016 Hi Karen, thanks for your review! And thanks for recommending us, we really appreciate that. JC Jesus C. Owner Used the software for: Less than 6 months ### "it was extremely easy and comfortable to work with these guy" January 31, 2018 5.0 Pros how easy it is to use and make money and support is there for you for every need. i was amazed on how quickly they responded to my phone calls and emails. Review Source GT Gitti T. Director Hospitality Used the software for: Less than 6 months ### "No regrets" July 27, 2016 5.0 It has been a very easy road switching to Rezdy. Customer support is great and the software is easy to use and learn. Keep up the great work, guys. Can recommend Rezdy to any activity provider. Review Source GB Gerard B. Used the software for: ### "Friendly team, okay product" April 30, 2012 4.0 Have been using the free version of Rezdy and it's pretty good. Pros Spoke to the customer service team - very friendly and helpful. The app works fine. Seems very simple, which is good. You do not have to spend time learning things. Cons Was hard to get all the info from their website. But the customer service team was really good, so that was okay. Review Source NB Natasha B. Office Manager Used the software for: ### "Rezdy has made our business life easier" July 31, 2015 4.0 Since moving to Rezdy our entire booking procedure has become a lot less complicated, less time consuming and more user friendly. The team at Rezdy listen to your needs and are happy to try and make adjustments to the program to best suit everyone's needs. Moving to this platform was a great business decision and one that has seen several of our other partners also move their business across to the same system. Review Source WS Winnie S. Co-founder and Administration Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Rezdy Listens To And Works With Small Businesses" February 14, 2017 5.0 We are a new, small tour operator working hard to get "the word" out. We chose Rezdy because of their competitive rates. Soon after set-up we discovered how fluid the system works. All my phone and email queries were addressed immediately. But more impressive, Rezdy is a team of caring professionals who listened to us when we pointed out unique situation in our operations and requested if a solution was available. They came back with a solution that worked! Thank you, Rezdy! Pros Ease & flexibility of Calendar. Design is well-thought-out and simple. Cons Can't think of one yet. Review Source CL Cherie L. Admin Used the software for: Less than 6 months ### "So far So Good" October 31, 2017 5.0 Pros The customer service has been great. I feel like I have harassed alot of the team but they are always so nice. Review Source KS Kim S. Founder Used the software for: ### "Rezdy has been amazing and has helped tremendously with our booking process. " July 30, 2015 5.0 As with any software, there is a learning curve, but once you know your way around it's very easy. They offer so many options for various types of tours and ways to set each up that there is a lot of flexibility built in. It was also incredibly easy to integrate into our website with a few minor tweaks to customize it for our needs. I highly recommend this for any tour operator. Review Source MH Mark H. Director Hospitality Used the software for: Less than 6 months ### "Fantastic product and service" July 27, 2016 5.0 Great product, saves us lots of time. Have always found the support very helpful and easy to understand. Pros Easy to use Review Source MT Mark T. Director Used the software for: ### "Being not too good with software, I am confused at times, but it is easy when you learn how to use e" August 14, 2015 4.0 If I get to utulise all the things the rezdy program can do, then I know it will be a huge savings of my time, but it is taking me time to learn all the areas (my fault) One problem is in refund, as it doesnt seem an easy thing to do on the program? Staff are great in helping with my problems they are always willing to slowly guide me through the trouble I have Review Source MA Michelle A. Booking Manager Used the software for: ### "My Experience with Rezdy was excellent" February 22, 2013 5.0 I would recommend Rezdy for all scenic flight or helicopter companies that want to take online bookings in realt time and manage their fleet. Pros The process was very simple, their support was responsive and effective and I was able to get up and running in no time! Cons It simply works for my unique business need. Review Source SS Sandra S. Used the software for: ### "Great support!" February 6, 2017 5.0 We have been with Rezdy for about 8 months now and have had lots of support with getting started and along the way! They have responded straight away to emails & phone calls and tried to help whenever they could. I totally recommend this online booking system as it is very easy to use, has great support and is easy for customers to use on our website. Review Source EG Elise G. Founder Used the software for: ### "Best booking tool for tours" August 14, 2015 5.0 I have been using Rezdy since 8 months and I have to say it changed my life :) I have saved so much time as everything is centralized, and the interface is user-friendly. Their support team is very reactive and extremely hepful! They also implement new features that improve the system all the time. I highly recommend using Rezdy for any tour business! Review Source DM Darko M. Hospitality Used the software for: Less than 6 months ### "Great Platform. Flexible and Functional." July 18, 2016 5.0 Very nice, reach platform that requires a certain level of training but well worth the time invested. Review Source MJ Maryanne J. Managing Director Used the software for: ### "Great system for tour operators" October 15, 2015 5.0 I had searched for many years for a booking system to suit my product and my budget. Since finding Rezdy my direct business has increased tenfold. I cannot fault this system as they are consistently making changes and adding features to streamline the product. Rezdy gives me a competitors edge and allows me to interact directly with my guests. Review Source PC Paul C. Used the software for: ### "Best thing since sliced bread" October 15, 2016 5.0 I can now sleep better at night. Rezdy has made our booking process so much more straight forward. New staff learn it in no time. We are a very complex business with 10 different tours and numerous add ons. In the past there were many errors Rezdy has helped automate our bookings, increased sales and reduced errors. I love it. Review Source SS Seyed S. GM Used the software for: 6-12 months ### "Perfect tour software " July 22, 2016 5.0 Perfect solution, keep it up and give us more option, thanks ....................................... Review Source KF Kate F. Cruise Director & Owner Used the software for: ### "Rezdy is extremely user friendly and has saved me so much time." August 17, 2015 5.0 The customer service is excellent, the team at Rezdy are promt at responding to any queries and always go out of their way to make sure you get help with anything your not sure of. Nothing is too much trouble for them and they will go out of their way to assist you further if necessary. Review Source VG Vivienne G. Director Used the software for: ### "We would Highly Recommend other Tour Operators to set REZDY up as their online booking system" December 11, 2013 5.0 We have now had REZDY as our online booking system for 12 months and appreciate everyday this decision to go with REZDY - the system is easy to use for us and our client sand looks fantastic and professional AND The REZDY team are always there on the end of the phone when we need help. Review Source DM Delia M. owner/manager Used the software for: ### "Easy to use, time saving product" October 16, 2015 4.0 Pros: no overbooking, secure site, meets both my and my clients expectations in ease of use Cons: once familiar with the site, none so far except for the term "sessions" which I believe should be departures but that's only because of my tour industry uses the term Review Source PR Paul R. Used the software for: ### "Very Satisfied Customer" July 31, 2015 5.0 From the moment we installed Rezdy's software, we saw an immediate spike in business and have been extremely happy with the product so far. Their customer service is excellent as they respond quickly to any questions. More than happy to recommend them. Review Source MB Matthew B. Manager Used the software for: ### "Xtech Surf school booking" November 5, 2015 5.0 We started using Rezdy last year to take bookings for the Xtech surf events here in Sydney, and its made life 100x easier. When we're out in the water surfing Rezdy's booking system handles everything for us letting us get on with what we're good at! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.