--- title: "Nextech EHR & PM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nextech EHR & PM Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/122691/Nextech-Practice/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Nextech EHR & PM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Nextech EHR & PM ## What is Nextech EHR & PM? Nextech's Practice Management solution is purpose-built for specialty practices and backed by more than 25 years of industry experience. It integrates with Nextech’s EHR to improve operational efficiency by reducing administrative burdens, enhancing patient care and optimizing financial performance. Practices can conveniently share information to streamline workflows, including patient check-in and checkout, appointment scheduling, charge posting, revenue cycle management and claims management. ## What is Nextech EHR & PM used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Plastic Surgery](https://www.capterra.com/plastic-surgery-software/) Recognitions Shortlist Overall rating Based on 240 user reviews Reviews sentiment Positive 79% Neutral 7% Negative 14% Pros & cons Intuitive and efficient navigation Flexible practice-specific customization High and complex pricing structure Frequent technical problems and delays Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Medical Spa / 2026 - Electronic Medical Records / 2025 - Medical Billing / 2025 - Patient Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Nextech EHR & PM alternatives Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122691/Nextech-Practice/alternatives/) ## FAQs about Nextech EHR & PM Overview ### What problems does Nextech EHR & PM solve? Nextech EHR & PM solves fragmented clinical, billing, and practice-management workflows by centralizing customizable specialty templates, patient records, scheduling, claims, inventory, and financial reporting. Physicians, medical coders, billers, clinical staff, and multi-location practice managers benefit from cleaner documentation, claim-error alerts, post-operative reminders, and clearer visibility into revenue and operations. Answer based on 109 reviews Overview ### Which roles and teams benefit most from Nextech EHR & PM? Nextech EHR & PM is most used by office, practice, and clinic managers; administrators; and front-desk coordinators who manage scheduling, patient intake, records, and daily operations. Billing managers handle claims and payment workflows, while physicians and doctors document visits and review clinical information. Owners and executives monitor practice performance and administrative oversight. Answer based on 171 reviews Overview ### What company size and industries is Nextech EHR & PM built for? Nextech EHR & PM is designed for small specialty practices, with Medical Practice representing 74% of reviewers and small businesses 97%. It also serves midsize organizations (3%), including Hospital & Health Care (9%) and Health, Wellness and Fitness (6%), supporting clinical and administrative workflows for specialty care teams. Answer based on 239 reviews Features and Usability ### What are the key features of Nextech EHR & PM? Nextech EHR & PM includes core clinical and practice management features: customizable EMR/EHR charting and clinical notes, patient records management, appointment scheduling, billing and claims scrubbing, and reporting/analytics. Reviewers particularly discuss its customizable templates, multi-provider scheduling, patient management, and financial and demographic reports for tracking practice operations. Answer based on 94 reviews Integrations ### Which third-party tools and platforms does Nextech EHR & PM integrate with? Nextech EHR & PM integrates with 10 third-party tools, including reviewer-confirmed Weave for patient reminders, secure messaging, and payments. Its catalog also includes Abyde, Birdeye, Clearwave, Demandforce, DoctorConnect, Health iPass, Relatient, and Solutionreach for patient communication, intake, reputation management, and practice operations. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on Nextech EHR & PM? Nextech EHR & PM offers in-person and live online training, webinars, documentation, and videos. Reviewers report that clinical staff, new employees, and nontechnical users often learn core workflows quickly, while teams need more time for specialized modules, reports, and practice-specific configurations. Some organizations report uneven rollout support and want more one-on-one training. Answer based on 22 reviews Getting Started and Support ### What customer support options does Nextech EHR & PM offer, and how do users rate the experience? Nextech EHR & PM offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users often describe representatives as knowledgeable, helpful, and quick to resolve issues, with community resources supporting training and enhancement requests. However, experiences vary: some report long phone queues, unanswered emails, inconsistent expertise, and delayed follow-up. Answer based on 67 reviews Features and Usability ### How well does Nextech EHR & PM manage patient scheduling and records? Nextech EHR & PM supports patient scheduling, records, portals, and appointment reminders, with customization that suits many specialty practices. Front-office teams value readable calendars, insurance visibility, and patient self-service tools. However, some users find rescheduling, record updates, canceled-appointment access, and certain patient searches require extra steps or support. Answer based on 41 reviews Features and Usability ### How well does Nextech EHR & PM handle practice reporting? Nextech EHR & PM provides a broad set of clinical, financial, demographic, and marketing reports for practice management decisions. Billing teams and administrators can track revenue, providers, schedules, and patient trends. However, many users find report selection, drill-downs, filtering, exports, and custom report creation less intuitive than needed for detailed analysis. Answer based on 40 reviews ## Pros and Cons Intuitive and efficient navigation 92% positive reviews out of 84 Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation, user-friendly design, and minimal training requirements. High and complex pricing structure 87% negative reviews out of 30 Most reviewers report pricing is excessive, with costly modules, ongoing fees, and unexpected charges impacting affordability. Flexible practice-specific customization 82% positive reviews out of 28 Most reviewers indicate customization allows tailoring templates, workflows, and features to fit unique practice needs and specialties. Frequent technical problems and delays 76% negative reviews out of 29 Most reviewers describe bugs and issues, including update-related glitches, system crashes, and slow problem resolution by support. Comprehensive practice management tools 81% positive reviews out of 26 Most reviewers appreciate practice management for streamlining operations, improving workflow, and supporting both clinical and administrative tasks. ## Features AI summary Based on 80 Medical Practice Management reviews Capterra reviewers point to these as the top priorities when choosing plastic surgery software: - **Charting** (**76%** of reviewers rated this feature as critical) - **Patient Records Management** (**63%**) - **E-Prescribing** (**67%**) Nextech EHR & PM supports all three of the features reviewers rank highest: **Charting**, **Patient Records Management**, and **E-Prescribing**. Together, these capabilities help practices document care accurately, keep patient information organized and accessible, and manage prescriptions more efficiently, allowing teams to improve clinical workflows and support better patient care. Charting 4.3 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Records Management 4.6 (35) 68.57% of 35 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 4.7 (48) 75.00% of 48 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection EMR/EHR 4.4 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Create and securely store digital patient records Scheduling 4.6 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources E-Prescribing 4.4 (27) 62.96% of 27 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Nextech EHR & PM 135 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Quoting: Generate rule-based quotes for clients automatically - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Before & After Pictures: Before and after photos of procedure(s) - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Event Scheduling: Plan an event's time and location - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Dermatologists: Software specialized for dermatologists - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Medical Spas: Designed for medical spas - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Optometrists: Serves Optometrists - For Plastic Surgery Practices: For plastic surgery practices - Forms Management: Store, manage and track all forms in a centralized location - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Image Management: Support for uploading and retaining image files in the cemetery records database - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Insurance Verification: Checking eligibility of patients for different insurance claims - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Order Management: Submit and track requests for laboratory tests - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Booking: Book meetings and appointments through a website or digital platform - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Scheduling: Manage physician availability and schedules - Plastic Surgery Simulator: Previewing simulated plastic surgery results before and after - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skin Mapping: Track changes of moles (size, color, shape etc.) and other skin conditions over time through the use of specialized photo software. - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Packages: Sell multiple treatments together as a set - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (238) 4.1 Based on 238 reviews ## Pricing Value for money 3.7 (133) Value for money 3.7 (133) 3.7 Based on 133 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[ DoctorConnect](https://www.capterra.com/p/131888/DoctorConnect/)[ Rhinogram](https://www.capterra.com/p/192199/Rhinogram/)[ Relatient](https://www.capterra.com/p/183345/Relatient/)[ Clearwave](https://www.capterra.com/p/200050/Clearwave/)[ Weave](https://www.capterra.com/p/174185/Weave-Accreditation/)[ TouchMD](https://www.capterra.com/p/10003086/TouchMD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (224) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (224) 4.0 Based on 224 reviews ## User reviews Overall rating 4.1 Based on 240 reviews Filter by rating Counts reflect reviews available in this feed. 5(109) 4(77) 3(19) 2(13) 1(22) Mentioned topic Recent reviews first, then most helpful RE Reviewer Practice Manager Used the software for: 3-5 years ### "Much better products on the market than Nectech" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 2, 2026 From the very beginning they have not supported us or helped us with the things that they should have so that our practice could be successful using their tool. Over the years the customer service us seems to get worse and worse. Even when you can prove that their tools did not work the way they should they just really don't care. Lots of lip service, no actual help Pros It used to be a more comprehensive tool for practices doing surgery but now there are many more companies to choose from Cons The customer service is ridiculously poor. It takes forever to get a hold of someone who can help you and then you just have to hope and pray that they will actually help. They do not get back to you when they say they will and they do not respond in a helpful manner when their software isn't performing like it should Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Nextech — overpriced and overcomplicated" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 3, 2025 Negative. We've been users for 4+ years and, while we continue to use it, we're actively looking to switch to a more modern, more affordable system. Pros Robust functionality for the most part. Solid reporting capabilities. Good multi-provider schedule management. Excellent paid consulting support, but expensive (like everything else in Nextech) at $250-$300/hour. Cons Heavily overpriced. Everything's an add-on, with additional fees. Arcane billing with almost all services/licenses on a one-year evergreen contract with staggered rollover dates to add to the confusion. Zero flexibility and zero concessions in the event of a dispute. Shoddy customer service. "Client Success" Managers and VP are anything but. Their sole function is to extract as much money as possible from clients. Clients are treated with disdain. Overcomplicated. It's a legacy software dinosaur that requires constant maintenance and tweaking to run optimally. If I didn't have a provider on staff who enjoyed tinkering with the system after-hours, it would be unsustainable and I would have ditched it long ago. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Physicians Used the software for: Less than 1 year ### "Next th worst medical software " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 13, 2025 Cons There is nothing to like about this software. Disorganized, not user friendly, poor communication, poor service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dental Administrator Used the software for: Less than 1 year ### "Cloud based software, very streamlined" 5.0 March 30, 2019 Pros We love that it is a cloud based software and can be accessed anytime and anywhere! The transition from paper to the cloud was a bit of a process but worth it. Support is above and beyond! The imaging facility is very popular with the staff. Cons It can be overwhelming at first but having the on point support helped a ton. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Administrator Used the software for: 1-3 years ### "Great Job by All" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2024 Great experience overall with everything Pros Seamless integration between the 2 softwares Cons Billing and Claims Module is very hard to figure out and a lot gets lost in the system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lab Supervisor Used the software for: 3-5 years ### "Excellent Patient Portal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 1, 2019 Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements. Our patients use the portal to obtain their information as well as look at what happened during their patient encounter. Pros The patient portal has been great for our patients. They love being able to access their medical records and see results. We also use our portal for patient to login and fill out paperwork as well as make and cancel appointments. Cons There is not really anything we do not like about it. It is something that takes time to set up, but overall works great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 3-5 years ### "Improved user " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 March 27, 2024 Good and sufficient for all tasks I need more time to use it properly Pros Sync ability to medical ehr and real time access Cons Not always able to get help at finger tip Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice administrator Used the software for: 3-5 years ### "Great for Mohs Surgery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2024 Excellent experience over the past 5 years with Nextech. Pros I love how you can make it intuitive to your practice needs. Cons Trying to navigate regulatory compliance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: Less than 1 year ### "Poor customer support for such an EXPENSIVE product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 10, 2023 It was the worst experience ever. I signed a contract at the academy AAO meeting. There were so many fine prints and red flags. First, you pay within 2 months of contract whether you go live or not. They drag their feet. No one contacts you. You call support but no one returns your calls. They do not want to get you live. They will get your money and drag out the process to fit their timeline. Pros Nothing is good. It is a switch and bait. Cons Their contracts make you pay 36 months of support without providing any support. Please do not waste your time and money. Find another provider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lead Clinical Administrator Used the software for: Less than 1 year ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 10, 2023 I would highly recommend this system to another other medical practice Pros How to navigate between the screens and easy access to other parts of the patients charts Cons I am very please with this system and would recommend to any other practices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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