# Page 5 | Nextech EHR & PM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Nextech EHR & PM the right Electronic Medical Records solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122691/Nextech-Practice/reviews --- Nextech EHR & PM 4.1 (239) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Page 5 - Reviews of Nextech EHR & PM ## Showing most helpful reviews Showing 101-125 of 239 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LC LISA C. Practice Admin Health, Wellness and Fitness Used the software for: 2+ years ### "NexTech" March 5, 2019 4.0 Pros functions like windows - intuitive - includes modules for emr, practice management, inventory, surgery center Cons reporting - not clear, crystal reports are limiting, too many reports that show the same information with varying output, confusing, not able to truly tailor and export for manipulation. Review Source SM Sarah M. Practice Adminstrator Medical Practice Used the software for: 2+ years ### "This system is good from the EMR perspective. From a PM perspective it is TERRIBLE. Reporting and Point of sales transactions are cumbersome at best. As of late 2017 I was told that I had to pay for the most basic of business reporting. Reports that s" January 23, 2018 2.0 Pros The templates are easy to use and make changes to fit the practice. Outside of that I don't really see a lot of Pros. Cons Customer Service!!!! Not only are there many shortcomings to the PM portion their customer service reps rarely know how to fix problems or answer questions. Continuously get different answers to the same question. Hold times are VERY LONG and then you spend most of the call on hold while they look for a supervisor to assist. I literally dread calling NEXTECH. Review Source MB Mary B. Billing Manager Medical Practice Used the software for: 2+ years ### "Excellent EMR " April 12, 2017 5.0 Going from a Customer No-Service EMR vendor to MDI was phenomenal. The customer service for MDI is excellent. The product is easy to use. Upgrades are pretty seamless. Since it is an ophthalmology based product they understand our needs as ophthalmologists. Pros Ease of use, customer service and upgrades at no additional cost. Cons n/a Review Source CP Corina P. Analista de Garantias Automotive Used the software for: 6-12 months ### "Good option for medical offices." March 13, 2018 5.0 Greater support to our medical unit, is a software only oriented to the visual field, with great applicability. Pros \# This system is used in the medical unit of the company, since by working with personnel in the mechanical areas there have been certain problems with certain chemicals and liquids, which has made the doctor verify all the retinal scanning and application of treatments . # It has a module for patient loading and visualization of stories, in addition it is constantly updated via the network, which allows for improvements as long as the provider is contacted. # Your control of personalized certificates allows you to have a fairly moderate workflow, increasing the doctor's capacity and distributing your ti Cons It is a software that does not suffer from disadvantages, it is practical, it adapts to any organization as long as it has a medical unit, the supplier's answers are always the most adequate and in a short time which improves even the service provided. Review Source HP Heidi P. Office Manager Medical Practice Used the software for: 2+ years ### "Office Manager" March 27, 2019 5.0 Nextech has been a great help to our practice. Pros Nextech has been so easy to implement into our practice and so easy to use. Every new hire we hired was able to implement Nextech with not a lot of training. Very user friendly Cons Not always knowing when upgrades were to happen Review Source LM Lori M. Office Manager Medical Practice Used the software for: 2+ years ### "MDIntellesys Intellechart " April 19, 2017 5.0 Support is always available and very helpful. You never feel like you are left alone. Pros Very easy to use. Seamless integration with our Scheduling and Billing. Understanding of our needs as Pediatric Ophthalmology. Upgrades are very easy. Customer Service is outstanding. Cons There are not many cons for MDI Intellechart. It is very easy to use and they have training demos available. Sometimes coding can be difficult. Customer service is always available to help. Review Source VM Vineet M. Owner Medical Practice Used the software for: 2+ years ### "Am tied to Nextech for 10 years. Absolutely the worst product and customer service. DO NOT BUY." June 8, 2018 1.0 Stay away if you value your time, money, and sanity. Pros it works as scheduling, EMR, and for resource management. It meets basic minimum requirements but that's really it. Cons where to start: 1. Server and expensive licensing to maintain the servers/hardware site 2. software is ridiculously expensive and yearly support doubly so 3. their feature set is weak and many don't work 4. customer support is really terrible 5. that's just the beginning Review Source AD Andrea D. Manager Hospital & Health Care Used the software for: 2+ years ### "Less Clicking More Patient Care" April 13, 2020 5.0 all positive, wonderful, and user friendly Pros The exam is one page, No going screen to screen or tab to tab all one easy flowing page. Cons the knowledge base can be hard to find some things but if you get stuck support is happy to help Reason for choosing Nextech EHR & PM easy to use Review Source TH Tisha H. Office Coordinator Medical Practice Used the software for: 2+ years ### "Nextech offers just about everything you could need for your specialty." February 2, 2019 5.0 I love learning new aspects of Nextech. There is always something new to learn that helps with your day to day work. Pros The customization and the ease of use. . Cons The reports are sometimes a little complicated to figure out how to run. It would be nice if their was an option to distribute payments to all line items with one click, rather than dragging to individual line items. Review Source SA Sydney A. Coder Medical Practice Used the software for: 6-12 months ### "NexTech is easy to use and navigate!!! " September 15, 2015 5.0 Pros I really like NexTech software for a few reasons. Being the only full time coder at a busy dermatology office I sometimes will code multiple dates of service on one date. If a claim is sent with the wrong date it will be rejected by the insurance company. NexTech will stop your claim before you can send it and ask if you're sure you want to bill on a date that the patient wasn't here. This saves time, money and headaches for not only coders, but billers. I also really like that NexTech will give you a pop up when patients are in post operative periods, so you don't forget your modifier!! Cons I can't find much I dislike about this product without it coinciding with user error. The Hide zero balance bills over 3 months old check box is extremely helpful when you're searching for unapplied payments. I do wish the button would reset when moving from one patient to another because there are times when I am wracking my brain trying to figure out why a certain patient has no claims sent, then I realize the button is still checked. But this is most often due to user error, not the product itself. Review Source MS Meredith S. Lead Dermatology Billing Specialist Medical Practice Used the software for: 2+ years ### "Easiest medical practice management software to use!" March 8, 2018 4.0 Nextech is the easiest software to train someone to use! Pros Navigating between modules (financial, admin, emr) is simple. Payments are easy to batch and process. Billing follow function makes tracking claims/collections easy. Cons Reports could be easier to manipulate. Nextech partners with Trizetto clearinghouse so some functionality (ex: batching eligibility inquiries) is limited if you use a different clearinghouse. Review Source BC Bill C. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Nextech has the future in mind" March 5, 2019 5.0 Pros Functionalities and support are great, even if there is an issue they are quick to resolve. Cons Integration with other platforms could be streamlined a little bit more and make the end user's life easier. Review Source GP Gita P. Office Manager Medical Practice Used the software for: 2+ years ### "Nextech -our practice management software" March 18, 2019 5.0 Pros Being able to do everything with one software company Cons The small font in the program. The fianancial reports module is a bit difficult to navigate but they are always there to hlep. Review Source TH Tina H. Administrator Medical Practice Used the software for: 2+ years ### "NexTech Review" October 27, 2015 5.0 Pros There are too many to list but my top three reasons are: 1. I like how it is specific to our specialty of plastic and reconstructive surgery and that there is more way than one to get the same task accomplished. 2. Their customer service, from technical questions to administrative questions. Anytime I have reached out to our Account Rep., she has responded within 15 minutes. 3. Last but not least "Edge". Can't wait to sign up for next year's, just trying to find time to register. If you didn't go to their first conference last year, you should make a point to go or have someone from your office attend. Very informative, interactive and entertaining as well. Cons There is nothing at this time that I do not like about this product. Review Source NL Nancy L. Office Admin Plastics Used the software for: 2+ years ### "Nextech Review" March 27, 2019 5.0 Pros Ease of navigation, especially when training new employees on how to use Cons We have had issues with the electronic prescription process at times, wish it were easier... Review Source BO Brianna O. Administrator Medical Practice Used the software for: 2+ years ### "A positive change in the world of EMRs" September 10, 2015 4.5 Pros We were previously using another system and were finding it very difficult for our staff to complete their documentation efficiently and within a reasonable time frame. Our Clinical Records were looking disorderly and incomplete. Since the switch to Nextech we immediately noticed our charts were complete (even including meaningful use). The program was easy to adapt to and easy to navigate. The ease of use and the thoroughness of the clinical notes are what I like best about the program. Cons My least favorite part about Nextech is the reports. I often have trouble finding numbers on how many patients with a certain diagnosis or it will say there are no patients and I know there are patients in the category I am selecting. Review Source LI Lexie I. Optometry student Hospital & Health Care Used the software for: 6-12 months ### "Nextech" May 9, 2019 4.0 I love the system and its ability to streamline exams through cloud based integration unifying every computer in the office. Pros Easy to use system for coding and management in the office. everything is organized and laid out in an easy to navigate system which is customizable. E-prescribing and quick click referral/communication capability was very convenient. Cons Its difficult to use on small handheld tablets and is too expensive for a small practice that does not have MDs in the group Review Source DR Donna R. Office Manager Medical Practice Used the software for: 2+ years ### "Very Costly" November 14, 2018 3.0 Pros This nextech system was very easy to use and teach new employees to use and navigate as long as you are not trying to use as EMR. Cons Very expensive you are charged for everything! EMR system can be confusing especially if you are not traditional medicine. Review Source JV John V. owner - doctor Medical Practice Used the software for: 2+ years ### "nextech sucks" October 11, 2018 2.0 Outlook is almost better. DO not buy, unless you enjoy being held hostage Pros it does have minimum functionality - probably cutting edge for 1998. Very poor data exporting features, reports are basic. Cons the entire company is one bait and switch scheme and it starts from the top of the company. they nickle and dime for you everything. Review Source TA Tracey A. Office Manager Medical Practice Used the software for: 1-2 years ### "Quality EHR" January 27, 2023 4.0 Pros The learning curve was an easy experience. Cons The integration of exams from the old system. Review Source rS robyn S. surgical coordinator Hospital & Health Care Used the software for: 2+ years ### "best in the business" October 7, 2017 5.0 i have been using this software for over 14 yrs very happy overall. Pros felt it was easy to learn, ease of use webinars, at the meeting we got the help we needed and will resolve our technical problems Cons customer service wait times it had been worse the last year, otherwise we are very very happy with the software . Review Source eC evelyn C. Administrator Medical Practice Used the software for: 2+ years ### "Awesome system!!" October 30, 2018 5.0 Go for it! It would be the best decision you make! Pros Easy to use, complete and perfect for ophthalmology, great connection with the Iris registry, overall perfect! Cons There are no cons for us! we really like it and we have nothing bad to say, it works perfectly for ophthalmology it is set up for MIPS, no issues. Review Source CH Christina H. Administrator Medical Practice Used the software for: 2+ years ### "Nextech works well with fast pace dermatology practices" August 26, 2015 4.5 Pros We switched from another very large and expensive EMR/PM system. The old software company limited the flow of the practice, and quite frankly just slowed us down. We switched 5 years ago to Nextech and never looked back. The system is very robust and has a lot more functionality for our cosmetic, Mohs and dermatology practice. Cons I feel as though they're experiencing growing pains. Waiting on hold for one of there support team members is not fun at times. However, today I called and someone answered my call right away! :)Still better then our old EMR/PM system, where we had to call and log a support ticket and wait hours/days for someone to get back to us. Review Source BF Brittany F. Administrator Plastics Used the software for: 2+ years ### "Customer Service Satisfaction " March 22, 2019 5.0 Pros User friendly, customization can be done by the consumer Cons No known cons. Review Source CM Carol M. Billing / Credentialing Manager Insurance Used the software for: 1-2 years ### "MDIntelleSys EMR system, solid but a bit ponderous" February 6, 2018 4.0 MDI is a good solid electronic medical records software. I particularly like the imaging facility. Pros It is great to be able to visualize testing images without accessing a different page. Secure communication is quite efficient. Cons As we are still working from both superbills & EMR, the billing process is a little time-consuming. I am told that the interface w/tablet is much more streamlined, and am lobbying for that. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.