# Crowdstack Pro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Crowdstack Pro Software - reviews, pricing plans, popular comparisons to other Community products and more.

Source: https://www.capterra.com/p/122696/Hoop-la

---

# 

 Crowdstack Pro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Crowdstack Pro

## What is Crowdstack Pro?

Crowdstack is a modern, mobile-friendly engagement hub for your community. As a SaaS, there's no coding, it just works. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos, chats, calendars, databases and more. Our responsive design makes mobile experience a pleasure. Use our APIs to integrate with the rest of your marketing stack.

## What is Crowdstack Pro used for?

[Community](https://www.capterra.com/community-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Intranet](https://www.capterra.com/intranet-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$59

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Crowdstack Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.socialstrata.com/&name=Crowdstack Pro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Crowdstack Pro

4.7 (12)

VS.

[4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting Price

$59

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (9)

Ease Of Use

4.4 (85)

Value For Money

4.8 (6)

Value For Money

4.4 (68)

Customer Service

4.6 (9)

Customer Service

4.8 (78)

## Crowdstack Pro alternatives

Highest Rated

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.6 (23)](https://www.capterra.com/p/153146/Unily/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (91)](https://www.capterra.com/p/185819/Mighty-Networks/reviews/)

Starting price

$41.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity/News Feed

Continuous profile-based stream of news and activity

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Blogs

Allows users to publish blogs on social site

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Crowdstack Pro 22 features

Define levels of authorization for access to specific files or systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Allows users to publish blogs on social site

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Protect sensitive data for digital privacy

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Schedule and manage the logistics of activities and other gatherings

Games or game-like elements to track progress and reward accomplishments

Organize and edit a group of people's policy and members

The creation, development, and sharing of potentially innovative new ideas

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Collection of images, videos and other digital content that can be used

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Controls/tools to moderate the session

Engage in direct, instant messaging with customers, users, etc.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Profiles of users providing basic information

Get Advice

We can help you find the software with the features you need.

Features

5.0 (6)

5.0

Based on 6 reviews

## Pricing

Value for money

4.8 (6)

Free Trial

[View pricing plan details](https://www.capterra.com/p/122696/Hoop-la/pricing/)

Freestack

$0.00

It includes:

-   2 Administrators/ Moderators
-   2 Channels

Fullstack

$59.00

Flat Rate,Per Month

It includes:

-   30 Channels
-   Access to Email Addresses
-   Analytics
-   Automation Rules
-   Custom Profile Fields
-   Download Member Data
-   Premium Memberships Supported

Value for money

4.8 (6)

4.8

Based on 6 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (9)

4.6

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 12 reviews

Filter by rating

5(9)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BP

benjamin p.

Trainer / Consultant / Lecturer

Education Management

### "Very bad experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 2, 2022

I tried to launch my community but did not have time to. At last I did.

Pros

Easy to install, Community Management Platform Build your own private or public community Sell premium membership access Unlimited members Unlimited pageviews Add your own branding Custom domain Unlimited Admins

Cons

If the account is not used, the account even if it is paid or lifetime deal is cancelled. No way to return

Reasons for choosing Crowdstack Pro

Price : 99 $ lifetime deal

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2022

We're so sorry this wasn't a good experience! In order to provide good service to everyone, we must delete abandoned accts, which are defined in the Terms of Service (no posts, replies, or comments in 90 days). We also attempt to contact the owner several times prior to deletion.

AW

Aaron w.

Communication Manager

Higher Education

### "Finally, a platform designed for scale!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2020

It solved a huge visibility issue and we've been able to increase engagement for online events significantly. It has created a much higher awareness of our work and what we have to offer.

Pros

It is just too easy to use and manage as an administrator. It is really an excellent communication, collaboration, and marketing platform that enables us to grow and reach our audience seamlessly.

Cons

I do wish I could cross post between subgroups and the main page.

Switched from

[LumApps](https://www.capterra.com/p/169555/LumApps/)

User experience was not great. Support was not great. And it had a fairly clunky feel.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 18, 2020

Thank you so much, Aaron!

Caitlin M.

Operations Manager

Non-Profit Organization Management

### "Customer Service is Amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2020

Pros

Crowdstack has helped us determine the best options for our online community. They have been a wonderful resource and very responsive to emails and questions as we look to expand our community reach!

Cons

The product takes a bit of time to get familiar with, but it's definitely worth it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2020

Your team is so wonderful to work with, thank you for sharing your experience!

BD

Briana D.

Community Strategist

Internet

### "Hoop.la's robust feature set makes it a game changer! "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 3, 2019

Hoop.la has definitely given us the opportunity to create a very exclusive community for our members. I will admit that the RightStart process was not as intuitive as I'd hoped, and it's more of a "learn as you go" type of experience, but we're super excited with what we're going to be able to accomplish!

Pros

The robust set of features and customization is incredibly attractive. The sky is the limit when it comes to creating an environment exactly how you envisioned it.

Cons

The backend of the site could be a lot more intuitive. There are lots of workarounds that you need to do in order to implement certain actions. It's critical that you have a staff of Dev and Design cohorts working on this project - the functionality of Hoop.la on its own is not enough.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2019

Thanks for the feedback, Briana!

Mary H.

President

Financial Services

### "Excellent system and support for our client community"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2018

We are a B2B consulting firm and we use Hoop.la for our online client community. This has allowed us to evolve away from hourly and project services to a much more efficient and interactive model where all clients have access to a library of documents and videos ("clips" in Hoop.la terms), discussion forums, calendars, live chat events, etc. You create permission groups ("circles") and set what members can and can't do; new members are assigned to one or more circles. Very easy to set up and customize even if, like me, you do not know a lot about CSS or HTML. Their support staff are amazing - they know the product inside and out and they are fast, cheerful and professional. Our community is professional rather than social in nature so we needed some customization to meet the needs of our clients, and they accomplished these on time and on budget, with great results. I highly recommend Hoop.la. I stumbled on them when looking for a live chat system, and then realized they did that plus almost everything else we needed to make a new online community a reality.

Pros

Easy set up ' customization; permissioning; moderation; live chat; forums, and calendars, A+ support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 12, 2019

Awesome, thanks for sharing your experience!

KS

KC S.

### "Hoop.la has great features"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

April 12, 2017

This product is ahead of the game in terms of cool new features and presentation. I am new to Hoop.la and have enjoyed the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2017

Thanks very much KC! I appreciate you sharing your experience!

JS

jane s.

founder, publisher

### "Excellent platform, absolutely outstanding service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 3, 2015

I'm so happy since we switched to Hoop.la last year. I love the platform, and the new responsive site even more. And you can't beat their customer service. They're quick to respond, and work with you to figure out glitches.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

You rock, Jane! Thank you.

NM

Neil M.

Webmaster

### "Great product, Amazing Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 28, 2015

My online community, rotation.org, has been using Social Strata's various community software services since 2001. They latest version, Hoop.la, is terrific for those who want a serious community message board that looks modern, user-friendly and is always being improved. And their latest version is fully responsive, which puts them ahead of all their competitors. But the best thing about them is their company. They're quick to respond, open to suggestions, and focused on customer care.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2015

Thanks so much Neil!

RM

Rich M.

CEO

### "A lot of "hoopla" about Hoop.la!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 25, 2015

We have used the Hoop.la platform for our On-Line forum (ogrforum.ogaugerr.com) for many years. Our forum serves over 9 million pages per month, and the Hoopla server infrastructure handles that traffic level with ease. Our members (over 17,000 of them) love the platform. I rarely get complaints about problems, and when I do it is usually a problem on the member's computer. On the rare occasions when I have needed to contact Hoopla Tech Support, their typical response time is measured in MINUTES. The Hoopla Tech Reps are competent, professional and they really KNOW their product. I have never had a problem they could not solve, or show me how to solve myself via an admin feature I didn't know about. Their Tech Support forum is well organized and easy to use. Overall, I give Hoopla an A+. We are very satisfied customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2015

Thank you very much, Rich, for being part of our Hoop.la family.

Gigi P.

Marketing and Advertising

### "Hoop.la ROCKS our Community"

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 4, 2015

We converted to Hoop.la for our online community platform during 3Q14 and could not be happier! Hoop.la is used by our non-profit patient community to connect for support about their disease and for educational programs we offer. We are just beginning to scratch the surface of Hoop.la's capabilities and look forward to offering more online chats and further customization to suit our community's needs. Hoop.la support has been there with us every step of the way.

Pros

Great support staff LOTS of customization available Intuitive for our end users to set up and use their accounts Flexible and scalable

Cons

Required a bit more tutorial in the beginning than I expected (that may be an end-user Con, not a Hoop.la Con!)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 5, 2015

We're so pleased to be part of your important mission! Thank you!

[View all Reviews](https://www.capterra.com/p/122696/Hoop-la/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)