# Recurly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Recurly Software - reviews, pricing plans, popular comparisons to other Subscription Management products and more. Source: https://www.capterra.com/p/122700/Recurly-Subscription-Billing --- # Recurly Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Recurly ## What is Recurly? Category-defining companies like Sling, Twitch, BarkBox, FabFitFun, Paramount, and Sprout Social chose Recurly to manage billions of dollars in recurring revenues, future-proof their recurring billing and revenue management, and recover billions of dollars in lost revenue due to churn. Our all-in-one, integrated platform removes the complexities of automating subscription billing by enabling teams to manage and optimize their subscriber lifecycles with ease. Recurly. Keep a good thing growingTM ## What is Recurly used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 62 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Recurly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.recurly.com&name=Recurly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Recurly 4.6 (62) VS. [4.4 (3,273)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (61) Ease Of Use 4.4 (26,281) Value For Money 4.4 (45) Value For Money 4.2 (20,141) Customer Service 4.6 (47) Customer Service 4.0 (20,399) ## Recurly alternatives Highest Rated [4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing [4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,303)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.9 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Invoice History 4.9 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Online Payments 5.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 5.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Online Invoicing 4.9 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Subscription Plan Management 4.8 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Manage the subscription plans of all active members Recurly 81 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Setting up the amount/charge for per hour of work by a company or professional Allow customers to cancel their subscription remotely. Create and manage digital catalog of products/services with their details, specifications, and price Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Accept and process credit/debit card transactions Buyer isn't billed until the period is up without any interest charges Track products that are for sale at a reduced price or part of coupon promotions Process of automatically notifying clients when payments fail to ensure invoices are paid Electronically collect payments for goods or services Reminders sent via email Manage the enrollment and onboarding of all new members and accepted applications Form predictions based on past and present data/trends Identify and prevent suspicious activity Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and handle various international currencies Manage and support multiple languages Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Process payments via multiple modes directly through the application Create, send, and view electronic invoices Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Allow customers to make a partial payment on an invoice and track remaining debt Integration with payment gateways to facilitate online transactions Accept, record, and reconcile financial transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Present a catalog of inventory that customers can view Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Calculation of consumption tax imposed on the sale of goods/services Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Process of managing customer subscription lifecycle for a recurring service or a product Manage the subscription plans of all active members Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (59) 4.4 Based on 59 reviews ## Pricing Value for money 4.4 (45) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/pricing/) Core $0.00 It includes: - Business and Professional Services - Consumer Goods and Retail - Digital Media and Publishing - Elearning - Mobile App - Saas - Streaming Media Value for money 4.4 (45) 4.4 Based on 45 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (47) 4.6 Based on 47 reviews ## User reviews Overall rating 4.6 Based on 62 reviews Filter by rating 5(42) 4(17) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent Eugene S. CEO Health, Wellness and Fitness ### "We Paid 40% More Than Expected Due to Hidden Terms" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 July 23, 2025 While the product works and solved our billing infrastructure needs, the commercial side of the experience was disappointing. We trusted the pricing model we discussed during negotiations, but missed fine-print terms that had a major financial impact. As a result, we feel misled and overcharged. It left us with a working platform — but a broken relationship. Pros The platform is technically strong and reliable. It handles subscription billing well across multiple environments, and the interface is user-friendly. Features like automated dunning and card updater were helpful in reducing churn. The integration process with our stack was smooth, and their documentation is decent. Cons Critical pricing terms were not clearly communicated. We agreed to what we believed was a simple consumption-based model, but were later hit with large surprise overage invoices due to a hidden transaction limit and per-transaction fees. These fees were never discussed in the commercial proposal or calls — only buried in one follow-up email and the final legal contract. Our trust in Recurly was compromised, and the actual cost ended up more than 40% higher than we anticipated. The team pointed to contract wording rather than honoring the spirit of the agreement. Alternatives considered [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) [Paddle](https://www.capterra.com/p/173382/Paddle/) [Chargebee](https://www.capterra.com/p/131433/Chargebee/) Reasons for choosing Recurly We chose Recurly because it offered a consumption-based pricing model that aligned with our growth projections. The platform looked mature, supported multiple environments, and the sales team was responsive and flexible during negotiations. Compared to alternatives like Chargebee and Stripe Billing, Recurly appeared to offer more flexibility and clearer revenue-based pricing. Unfortunately, some critical pricing terms were not transparently communicated, which affected the overall value we received. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Paul B. Customer Experience Manager Sports ### "Recurly, for a serious and solid subscription based business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 Having used it almost every day in the past 3+ years I can say I am satisfied from both the core feature, subscription and invoicing management, the support, the fact that also when dealing with difficult to identify issues, like double charges or the 3-D Secure Authentication issues, they are striving to get it solved. No matter it is days, months or even years, they are on it until they get to a solution. So if there are still some hiccups here and there, we know we can count on Recurly, they'll get them sorted, sooner or later. Pros Efficient, reliable, highly customizable, good support, ah, I was supposed to say only one thing, but, there are really more than a few. Sorry Recurly, you're doing great! Cons The automatic logging out. Having to use it all day long, I know that I can relog in from 5 to 12 times per day. Ok security, but give me a break, please. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Carla M. IT Manager Hospital & Health Care ### "Recurly Is Effective and Accurate to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 The experience I have with Recurly is incredible. Pros Recurly is the most reliable solution for managing our recurring bills. The reliability of Recurly makes it a top solution. Cons I am impressed by the powerful features of Recurly. Recurly is flawless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PW Paris W. Head of sales Computer Software ### "SaaS business payment links" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 31, 2024 Pros We use recurly to sign up new customers for their subscriptions. Our customers are based all over the world and Recurly makes it incredible easier for them to sign up, process discounts, agree to our terms and automate renewals. Cons No real negative feedback, the system works well. UX could be imprved slightly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Alexis S. CSR Consumer Services ### "The top solution for recurring billing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 We take the privacy of our clients' personal information seriously, and our billing procedure is meticulous. Recurly has excellent settings/configurations that let users just access the information they require and limit access to the information they do not. Recurly has significantly improved how we handle billing. Pros It's incredibly easy to use once you know how! In essence, getting all the information I need only requires one or two clicks on my part. It's also a huge plus that the records are time and date stamped because it makes it simpler for me to search up the data I need to access for payments and billing concerns. Cons Recurly's need for us to generate new passwords every sometime is the one thing I really dislike about it. The rest is flawless. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2023 We appreciate you've taken the time to share your experience with Recurly. We work with customers worldwide, enabling the full subscriber lifecycle. If there's something we can do to improve your experience, above what you've indicated above, please let us know! JM Jane M. Customer Service Representative Apparel & Fashion ### "Definitely recommended for billing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2023 Overall highly recommended for companies that would have to do with billing, this is the place to be. Pros That everything from creating an invoice to processing payments and refunds are within a few clicks away. Cons That we needed to keep updating password from time to time. It just doesn't make a lot of sense. For security, yes. Not a lot for user convenience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2023 We appreciate you've taken the time to share your experience with Recurly. If there's something we can do to improve your experience, other than the password updates, please let us know! DL Drake L. Customer Service Representative Telecommunications ### "“You will never go wrong with Recurly”" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 6, 2023 Though Recurly is kind of expensive but I would say it’s worth it!! I would highly recommend this tool if you are planning to have a subscription based services. Pros It’s a user friendly tool, and it is very easy to navigate. Recurly has saved me many times especially in locating our member’s invoices and charges where I am no longer ask for help with our team leads beacuse the information provided are clear and concise. Cons There were times that we experienced delays when processing a refunds and it was not reflecting real time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2023 We work with customers worldwide, and we especially love celebrating with our customers as they grow. Congratulations. We appreciate you've taken the time to share your experience with Recurly. JM Jordan Mark B. CSR Outsourcing/Offshoring ### "Recurly, your #1 partner when it comes to billing and subscriptions with your business! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 The ease of use and the easy to navigate user interface of Recurly is really great as not all platforms offers this kind of experience nor accessibility. I also love how I have never once experienced the website being down and it is always responsive, so helping customer's real time with this tool is just something I cannot get enough off. Pros The records being detailed with their date and time is also a huge plus as it helps me look, investigate or keep track of what I need to pull up for payments and billing concerns. Cons The only thing I really dislike about Recurly is that, I get logged out automatically after being idle for 5 mins. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2023 We work with customers worldwide, enabling the full subscriber lifecycle—and we love that it's working out well for you! If there's something we can do to improve your experience, please let us know! HM Heather M. Customer Service Representative Consumer Services ### "Billing made easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Overall, Recurly is a very helpful and organizational software for billing and purchase concerns. Pros I particularly liked the transaction feature, where you can check the status and errors of the card on file or before it gets saved in the system. It gives you precise information about the error you are encountering and a suggested solution. Also, it has a lot of other features like the card update tab, activities, and the list of orders/invoices. Cons What I like least is the automatic log-out feature if you're idled for more than 15 minutes, the software's security system. It's not a big deal but it gets inconvenient sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 1, 2023 We appreciate that you've taken the time to share your experience with Recurly. We work with customers worldwide, enabling the full subscriber lifecycle; and we especially love celebrating with our customers as they grow. Congratulations. If there's something we can do to improve your experience, please let us know! AU Anonymous User Customer Support Team Lead Computer Software ### "Recurly is a good choice for online subscription billing and management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 13, 2022 Overall, Recurly is an easy to use subscription billing and management tool. From a support representative perspective, it allows me to service my customers and provide information without assistance from the Finance team for general billing inquiries or issues. I recommend this software for recurring subscription products/services. Pros Recurly is simple to use and configure. As a support representative, it is easy to review customer billing information, subscription(s), and coupons or discounts as well as make changes as needed. I like that there are hosted account and billing management pages that can be provided to allow a customer to update their information without having to login. Cons As a non-admin user, I am restricted to some of the data I need to support my customers such as the ability to view add-on products and reports detailing which products were sold and to whom. Perhaps this is merely a configuration my company has decided to enact versus default access based on user type. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 1, 2023 Sounds like Recurly is working for you. We love celebrating with our customers. Thanks for letting us know! [View all Reviews](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/reviews/) Popular comparisons [PayPal vs Recurly](https://www.capterra.com/compare/122700-207944/Recurly-Subscription-Billing-vs-PayPal) [QuickBooks Online vs Recurly](https://www.capterra.com/compare/122700-190778/Recurly-Subscription-Billing-vs-QuickBooks-Online)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)