Ingenious Med

Ingenious Med


4.5 / 5
69 reviews

Who Uses This Software?

Ingenious Med serves national and regional health systems, inpatient physician management organizations, and private physician groups employing physicians practicing in an acute care setting.


Average Ratings

69 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Ingenious Med
  • www.ingeniousmed.com
  • Founded 1999
  • United States

About Ingenious Med

Ingenious Med provides a revenue charge capture and practice performance analytics solution that helps hospital systems and physician management companies increase revenue, reduce costs, measure organizational success, and improve care team collaboration. Our physician-designed application is available on mobile and web, and streamlines clinician workflows while providing real-time, actionable insights at the practice and individual provider levels.


Ingenious Med Features

  • Accounting Integration
  • Appointment Scheduling
  • Bed Management
  • Claims Management
  • In-Patient Management
  • Inventory Management
  • Medical Billing
  • Out-Patient Management
  • Patient Records Management
  • Physician Management
  • Policy Management
  • Claims Management
  • Code & Charge Entry
  • Compliance Tracking
  • Customizable Dashboard
  • Dunning Management
  • Invoice History
  • Patient Eligibility Checks
  • Payment Processing
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice

Ingenious Med Reviews Recently Reviewed!


Quick and Easy to Bill

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how you can copy your billing from the previous day if there are no changes to be made. This allows me to be more efficient and overall more productive.

Cons: Sometimes when I search a diagnosis it gives me too many options, so I have to scroll down through to find the exact one I want. There seems to be a lot of clicks involved before I find the right one. Even then, some diagnoses I find are broken down into multiple diagnoses, which I find confusing. When this is done I find it hard to choose the best 4 diagnoses. I would like to have the option of picking more than 4 diagnoses since 2 of the diagnoses may need to go together to completely understand. Picking only 4 is limiting. Consider allowing us to pick more.

Overall: We are able to print out our daily team assignments at the hospital in a way that allows us to see the diagnoses. We are able to edit the teams ourselves. In our hospital we organize our teams geographically.

A lot of our teams are covered by both an attending and an advanced practice provider. The attending's list would be Team 3 and the APP's list would be 3a. That way we know which patients on the floor belong to the attending and the APP. This allows continuity with patients for the providers. As a result, this improves provider satisfaction.

Very convenient, easy to learn, great reporting features

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software allows physicians to easily bill for their professional services. There is a coding guide built in that may be used. The software works on many platforms. Reporting capabilities are fantastic. Integrates with our EMR to pull patients in

Cons: I have had rare issues with the mobile app

Overall: I have used Ingenious med at two different health systems. It is the best solution I have found to

1.) get billing done timely and accurately

2.) report group metrics (PQRS/volumes/rvu, ect)

We can quickly see encounters over time, compare this year to last, and even see by days of the week.

The IM team is stellar at customer service. The implementation of certain requests can lag behind.

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to capture details and produce sophisticated reports that impact all members of the care team; from the providers (cross -cover and notes); to billing (the flags and archiving) to the Management team (Charge Capture Lag; productivity) and even the hospital client (Referring MD report).)

Cons: Waiting for special reports and fixes. There should be better tracking of user requests when a problem arises and when a change needs to be made.

Overall: Charge capture, billing and sharing of notes are of great help in the functionality of Ingenious Med.

Amazed!

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's ease in use and absolutely wonderful support staff! Interfaces with our EHR with ease and accuracy and best of all... they created a MIPS report to fit our specific needs as a facility. Love them. The doctors feel at ease with the program and I can teach it in minutes to locum tenens.

Cons: Most of the difficulty we have had was easily resolved with a quick call to Enterprize ( the support team who is always polite and efficient).

Overall: MIPS support, accurate interface with our EHR.

Ingenious med- great for hospitalists

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I'm a hospitalist and practice places where Ingenious med is not available, and can say that I really enjoy using it. It's very easy and quick to use to bill for my whole day. I like the easy sign in option using touch log in. We can share the lists of patients with our colleagues so during transition can keep the previous already made billing profile.

Cons: It'd be nice to be able to keep a patient's previous existing diagnoses stored somewhere so we could just look up a patient and their diagnoses are there to just pick from versus having to input ourselves every time with all of their diagnoses.

Great program but needs improvement in customer care

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use, analytical data that helps calculate productivity of my team. See billing in real time and ease of submitting changes. Calculating los, readmission rates, group productivity and mid level progress. Can also be used in helping with work flows and charge submissikn

Cons: Time consuming. Could be more quicker to get the required information. Like saving default user data. Also could do better in sign in process and information layout pages.

My experience is, mostly, good. My only complaint is that it can be super slow at times.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy it is to find people in IM Bills and how easy it is to maneuver around the software. I only use it, mainly, to print patients demographic sheets. Other than that, there is no much else I do with it.

Cons: The two things I don't really care for is how slow the software can be, sometimes, and how many steps you have to take to print a demographics sheet. There should be an easy button we can click and it automatically bring up the print screen for us to print the sheet to black ice.

Overall: I don't really get any benefits from this software. It helps me to pull a sheet, I need for my patients charts, so it can be sent to coding.

Could never go back to paper

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Excellent ICD-10 search engine

2. Easy to see your charges, financial metrics, and rounding lists

3. Like the copy feature that lets you easily add a daily charge on patients who are hospitalized for longer visits.

Cons: Difficult to get the phone app to sync at times.

Overall: Good overall experience. Easy to use, generally intuitive design for charge entry. Many metric reporting options, but I don't often use them. Tech support good when needed, follow through on issues by phone or email.

Ingenious Med Review by Practice Mgr.

Sep 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly for practice managers and physicians. Appreciate the alerts that provide an extra layer of accuracy.

Cons: There are times when the system slows down and/or stalls completely forcing a log out and log back in scenario. This can be frustrating esp for the doctors. This also causes delays in timely billing.

Overall: The ability to bill electronically has most definitely increased revenue due to missed manual billing in the past. Overall, very satisfied with the product.

Works well. Sometimes crash but not often

Apr 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

Pros: Point of care use

Ability to view patient demographic information. Also the ease of inputting patient information to get the right patient reviewed.

Cons: It s functionality may be improved

We have over 20 users in multiple sites and unfortunately it makes tracking everything somewhat difficult. I would also like to customize it more with some of our metrics that we use in terms of different aspects of patient care.

Overall, very positive

May 03, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software make it very easy to look up and enter the diagnosis codes. The layout of the charts is very user friendly, easy to see all dates of service, along with codes and charges on one page. Does not tend to freeze or "crash" the way other systems do.

Cons: It occasionally takes a bit too much time to load screens when switching between screens. In terms of production, tends to slow down coders while they wait for the screens to load. Needs a better was to track production metrics.

Overall: Its much faster to get charts coded and billed vs. paper charts

Excellent product

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Greatly facilitates keeping up with billing on patients. Saves time and helps keep things organized. Also facilitates communication between members of the group

Cons: I don't like how on the website version of the interface has the information on individual diagnoses auto open when you scroll over with the mouse. It's a pain to get it to go away. Also would like the quality questions to be required to answer for bill to be saved and not have the default selection already toggled.

Overall: Overall it's been great and really helped facilitate charge capture

The software is rather easy to maneuver through

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to look up patients and there billable charges per provider. The ability to leave notes in the system for the provider to look at along with updating charges if needed.

Cons: Wish there was an easier way to create reports, system seems limited on what it is able to create on reports.

Overall: It really helps our providers to input there billable charges and access patient information if needed.

use to be great but with new updates kind of messed it up

May 04, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: ease of use, functionality. effective. pretty quick to access it and app also available. you can also restrict and limit access and functions of your employee.

Cons: teh ability to view more then 3 on call schedule in a single day, whcih used to exist before, now with update it has been taken away, basically sound like tryig to fix things thats not broken and end up breaking it

As a hospitalist very easy to manage daily visits and charges

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to log on and post daily visits. The diagnosis search is easy to use and seems comprehensive. Makes posting hospitalist charges very simple.

Cons: When posting diagnoses, pop ups occur with liked diagnoses, which are confusing. Only 4 diagnoses are allowed, so picking the most important 4 is sometimes hard.I haven't gotten familiar with all the functionality, such as sending post discharge notifications, cross coverage, etc.

Overall: Simplifies charge documentation and Census management

User friendly bulling software

Sep 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Generally user friendly features and easy to code levelnof care.

Cons: I find billing for procedures cumbersome. Perhaps because as a peds hospitalist I rarely have the need to bill for LPs, I&Ds and procedural sedation.

Overall: As a peds hospitalist, we bill for every patient encountered via Ingenioud Med. They've done a good job integrating ICD10.

Great product with great customer support!

Apr 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer support with quick resolution. Ease of use. Doesn't have to be connected to the internet to work.

Cons: The product is great but a few changes would make the product easier to use. More customization on certain functions.

Overall: Tons of time back in my workday. No more guessing if charges were captured.

It is easy to use and fast

Apr 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: User friendly, fast, reliable. I have used other billing software previously (in North Carolina) the name of which I cannot recall but it was much more inaccurate and difficult to use ...to the point that most people would take shortcuts that would jeopardize the accuracy of billing for services

Cons: they are adding more steps to get things done, hopefully that will not make it more cumbersome to use

Overall: easy billing for our services in the hospital

Using Ingenious Med for a year and the software is not hard at all. Very Simple once I learned

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that if you make a mistake and need to go back to a patient and move them it's easy to do or the physicians can add a note or comment. I play around with the software to see what I can and cannot do and its pretty simple you can't make a mistake because there is always a way that you or someone can fix it.

Cons: The software at times can move very slow and you have to wait or shutdown the software and start over again.

Crosscover, billing and easy way to divide our census between 8 teams.

Apr 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: I think the program is easy to use. I like IOS and desktop functionality. I use it for coding and crosscover list and it does what iI need.

Cons: Speed of the product is an issue for me. I sit and wait after each click at times.This has become a big hassle as our census grows

I use this at work daily for billing hospital services provided.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use on the mobile app. I am able to find everything easily. I like the search for adding the diagnosis.

Cons: Sometimes I find the desktop version a little confusing. Honestly, do not use this version very much so it may be that I'm not used to it.

Np

Sep 21, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Before updates ease of use, now nothing.

Cons: After the last update.Imbills has been Absolutely useless. Pulls up multiple sites at one time. Doesn't show all recent billings. Doesnt update room changes..

The list goes on and on.

Overall: Horrible

Dont buy it

Mar 24, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing

Cons: Cumbersome, inefficient

Overall: Worst program ever. This is not intuative at all. Putting in a procedure will not autopopulate a diagnosis, and the same is true in reverse. Its added 20 minutes to getting bills in, per encounter. If you dont know the icd 10 and cpt verbage, EXACTLY AS IT READS, you cant look up a code. There are code numbers without descriotions. There are cpt codes in the book, not in the program. You have to switch between neurosurgery and orthopedic codes to code a spine case.

Recommendations to other buyers: Dont use it.

I've always enjoyed working in IM, very few problems. Runs smooth

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have what I need. Very few problems. I like being able to email providers from the dos in question.

Cons: I really don't have any dislikes. I've used other software in the past and this is my favorite.

Easy to use software, built in features help you get the most out of your billing & capture charges

May 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, nice reminders to help you bundle diagnosis codes and maximize charges. Also, easy reminders when queries are created and need attention. Prompts help you code correctly the FIRST time to avoid delay in repayment. Also, I like the reports and matrix that are easily generated to show your productivity.

Cons: Sometimes, finding diagnosis codes can be cumbersome but I think this is more to do with the ICD 10 system as opposed to ingenius med.

Overall: Maximized billing codes and easy to view productivity reports.

Excellent system

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to retrieve data for analysis of providers.

Cons: Too many changes happens every few months. As soon as you get used to it , it will change.

Overall: Effective way of billing

Capterra-loader

I have been using this app for about 2 years now and it is awesome.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User friendly and easy to access. The providers sometimes add the patients themselves and I can always tell which makes it easy for me to update

Cons: None. It is a wonderful tool and I really have no cons other than it was not easy to access from a different computer

Overall: Easy to keep track of patients and visits for billing purposes.

Great

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: User friendly and for work flow it is easy to use.

Cons: Nothing so far, I have used it and is user friendly.

Overall: I have used it since residency and I like it

Certified Billing and Coding Specialist

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One of the things that I like most about this software would have to be that I am able to scrub and edit any charges before dropping them over to our EHR system. It makes posting my charges more efficiently and promptly. I also like how there's different search options to look for a patient that has been seen previously.

Cons: I think the only thing would be not being able to enter the units. It would be helpful if we could enter the units it would be very helpful when it drops over to our system for when we post the charges, it would save some time.

Overall: My overall experience so far is great, it is user friendly and easy to follow.

Great product

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very to use, expedited hospital billing compared to other products

Cons: I don't like the desktop version as much

Capterra-loader

Overall fine!

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and ability to use via phone.

Cons: The reporting features are not very good.

Works great

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: what I like most about the software is that it is very easy to use and the customer service is really great and helpful

Cons: I don't really have any complaints, there were some glitches in the system but I think that was before they made there last update so overall im good.

Overall: I am a medical coder and I use this software to process claims and also to contact the doctors that I deal with if I have any questions or fixes.

Billing Specialist

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It easy to understand what is being done. But could be compare with NEXTGEN a litter better.

Cons: That its way once the doctors pull in them infor we could just process the work from there.

Overall: Only been using it for a years and I love it.

I think the product is great. There are a few features it would nice if it had.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use for all levels of users. The system is easy to use for both our clinicians and our billers.

Cons: Being charged a high rate to add each adt. The reports could be a little more integrated. We often have to run several reports and combine the data to obtain information that could be contained into one report.

Overall: Our charge lag has decreased. Our providers are no long losing charges. Our billers can correspond questions directly with the providers and the exchange is tracked within the application.

Easy and time saving software

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use so it saves me time. My screen is well organized

Cons: - I wish it allowed to save diagnoses as favorite, searching every time is frustrating and killing my thumb

- add problem lists

Overall: Awesome

Excellent Updates

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ingenious Med is incredibly responsive to our feedback and has made user-driven improvements with each update.

Cons: I'd like to have a Favorite Diagnoses list to make billing just a little faster.

Easy to use.

Apr 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Self intuitive. You do not have to be a computer genious to use this product. I have thoroughly enjoyed using IngeniousMed more than other products before

Cons: I do not have much con to discuss really. The billing component, if any, would be the one that could use abit more streamlining. I would hope that by clicking certain diagnoses, it would suggest a level of code for the user

Ingenious Med

Sep 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I don't use this a ton other than to cross reference my surgeon's cases. I appreciate the ease this program creates when completing my tasks.

Cons: It may be how my surgeons are entering info, but sometimes I am unable to find a patient I am looking for but other members of the team with different access can find them in the system.

The system is very easy to use

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The pre-loaded codes for the provider to look up seems to be working great. East to make corrections

Cons: sometimes the system seems a bit slow. The system did not update my corrections to the claim until the most recent update. It seemed to correct the problem

Overall: My providers can get me the billing information faster and more accurate than before

IMED Review

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to navigate on the website. I do not use the mobile version but my physicians seem to like it.

Cons: I never have any issues entering information

Very good to bill

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Can bill from anywhere

Very handy - bill from any smart phone

To know patient censes even off duty days and follow up on them.

Cons: In the recent version - there is no space for comments section (which is there in older version) for billing and coding people, if I want to add anything specific.

Good Program

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Cross cover option is nice for signout

Easy to search diagnoses

Cons: Glitchy at times, but infrequent, mostly quick to update.

Overall: Positive overall

Easy to use mobile software.

Apr 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Copy bill feature amazing and saves a lot of time. Mobile log in so user friendly. Easy to understand with minimal set up.

Cons: Needs to remember most commonly used diagnosis for each provider. Looking up each time is too time consuming. Update this feature.

Would like fingerprint login.

Review of software

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The fact that it is easy to function while working your charts.

Cons: The slowness of the software when trying to make productivity.

Easy to Navigate

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Whether on a desktop or with a mobile device, ingenious is so easy to navigate and bill. It makes billing fast and easy.

Cons: Sometimes syncing the information can take a while but it really is a great piece of software and I can't imagine going back to manual billing like I did before.

Smart app for patient data

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I enjoyed the ease of inputting data and being able to review it at any time. I found it useful having it on my phone and always available for review.

Cons: The photo option for inputting a patient note sometimes did not line up well and I needed to retake the picture a few times.

Cardiologist using ingenious med

Sep 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Good patient tracker and charge collection tool. Great link with hospital system.

Cons: Certain actions seem to have extra steps

Overall: Great. Have used other systems during my career and just took new position with group using ingenious med. Overall best patient and charge tracking tool Ive used

Useful tool for billing

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly interface, easy to look up ICD codes. Allows me to sort and track many different types of patient data like length of stay and diagnoses.

Cons: Sometimes too many error alerts pop up, but they're fairly easy to clear.

Ingenious review

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and can easily be accessed from home or office.

Cons: Unable to save frequently used diagnosis which can make workflow easier.

Overall: Used for billing and sending electronic fax. Works well overall.

Very user friendly.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to read and understand. Very easy to access and very helpful. I just loved everything about it.

Cons: I liked everything. There was nothing to dislike. I was able to do what I needed it to do. I loved it!

Overall: I was able to move the IM Bills over to my folder in my drive.

Ingenious Med Review

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of navigation; easy on the eyes; so simple a child can operate.

Cons: Nothing; I am satisfied, I don't have any complaints.

Overall: Great software and when I needed assistance; help came immediately.

Excellent product

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Works well to allow users to be efficient about billing.

Works great on the mobile phone.

Cons: Does not work as well on the desktop since not all patients are loaded on the weekends and a provider must search for the patients.

Overall: A bit apprehensive when this was first introduced but the product is a good one that allows the providers to bill efficiently. It is so easy to bill when using your mobile phone.

Great Software

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly. Intuitive, clear and easy to use.

Cons: Can't think of anything I didn't like about it.

Overall: I love this software. It saves me tons of time when submitting my notes.

Easy to use

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to use and navigate. Easy to pass along information to other providers.

Cons: Bills don't always post, requiring multiple attempts to post the bill

User friendly

May 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Software is user friendly. It is easy to navigate. It gives prompts to use higher level of specificity.

Cons: I do not feel there are any cons in using this software, but to be honest, I am not familiar with others in order to compare.

Easy and fast

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick and easy, less paper work for coding

Cons: Sometimes we can't find the pt in the search and have to manually add the pt.

User friendly and efficient

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to navigate with very few steps

Cons: diagnoses can be a bit tricky to find - but with more use even this is easier

Great product

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use and speed of interface, Check out feature, great ICD10 interface

Cons: That more sites don't use it, Need to show how increased efficiency of practice and provider Time more than pays for the cost of each individual license

Overall: I started using the product in 2010 coming from sites that used paper or patient keeper.

I have been blown away ever since which each tweak actually improving things will updates not down grades renamed. I am now at a site that does not use IMBILLS and the decreased productivity and decrease in handoff safety and efficiency is stunning.

Streamline and efficient. Use it immediately after my surgeries and no billing is done

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick log in, superbill of greatest hits surgeries. Use it immediately after my surgeries and no billing is done.

Cons: They fixed the bug where it would not take you straight to superbill and you would have to go back through census list so better now.

Overall: Ease of use, billing done right after surgery so not forgotten.

User friendly and intuitive. Easy to learn, even with little electronic billing experience.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The functionality is overall good. I really like the fact that I can restore a former patient's demographic information, this features saves a lot of time. I also like that a variety of our facilities can be seen at once or we can view just one if we choose to. Also, the reports are quick and easy to access.

Cons: At times the program is slow and the cursor spins, this can be frustrating since time is always an issue in healthcare.

I utilize the system for quality/readmission metrics and submission to CMS MIPS.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to pull the data by facility, quality measure, and other options to view the data. The readmission reports are excellent.

Cons: There are some limitations to the quality data and we tend to lose quality data for a month when the system is being retooled.

Overall: Quality metrics and physician involvement in their documentation.

Easy to use mobile features. The desk top features are more advanced and can be confusing at times.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: My role is dual, both provider and administrator. Ingenious med makes both tasks easy for billing, tracking, and invoicing.

Cons: The desk top patient addition or bill creator is not as easy as using your smart phone camera and barcode reader.

Overall: N/A

Easy to use

May 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The program overall is very easy to use and functional. Easy to code visits and ultrasound charges.

Cons: The process to add diagnosis codes sometimes difficult to find the correct code. The multiple screens to do also can be cumbersome.

Need to develop a better interface to EHR's.

Apr 30, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Easy for Physicians to use. The coders also like the software, but even with the interface, it requires us to perform re-work.

Cons: It is very difficult to pull reports and data from this software that is meaningful. Interface to EHR needs some work.

Overall: Ease for the physicians.

Point of care billing software

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Allows for billing at point of care; flags for status of patient inpatient vs obs); ability for care team communication and coordination; now tracks missing bills

Cons: Would like more option avail for mobile view. Like full functionality of laptop/desktop view but this is not avail on mobile at this point.

Overall: Same-day billing for all insurers; team communication; flags for missing bills; ability to place patients on different teams

Billing Specialist

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like it and has helping us a lot to reconcile our claims with our next gen software.

Cons: maybe when I can't find the patients, but gets quickly resolve

Overall: like it

Very good billing app

Sep 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The app works really well on my iphone allowing me to bill quickly and efficiently.

Also great at allowing you to find patients and to assign them to teams.

Cons: Drains your battery

The desktop is not as user friendly as the mobile app.

Overall: Very good app that makes a provider's billing tasks a lot easier to complete.

usage

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ease of use , once information installed easy access and able to use phone app

Cons: at times, appears software gets stuck/has an error message that resolves and have to return to complete work

Overall: ease of use.

Easy to use

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy access with application on iPhone. Like option to do billing quickly and easily. And to look up patient and who has already been billed for.

Cons: I have No cons. I have not had any issues. I do not have any concern about how the system functions