# Ingenious Med Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ingenious Med the right Hospital Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122713/Ingenious-Med/reviews --- Ingenious Med 4.5 (71) [View alternatives](https://www.capterra.com/p/122713/Ingenious-Med/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ingenious Med Ease of use 4.6 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use High L. Hospital Billing and Charting Specialist Used the software for: 1-2 years ### "I have been using this app for about 2 years now and it is awesome." April 26, 2018 5.0 Easy to keep track of patients and visits for billing purposes. Pros User friendly and easy to access. The providers sometimes add the patients themselves and I can always tell which makes it easy for me to update Cons None. It is a wonderful tool and I really have no cons other than it was not easy to access from a different computer Review Source VR Verified Reviewer Member Board of Directors Used the software for: 2+ years ### "Crosscover, billing and easy way to divide our census between 8 teams. " April 30, 2018 4.0 Pros I think the program is easy to use. I like IOS and desktop functionality. I use it for coding and crosscover list and it does what iI need. Cons Speed of the product is an issue for me. I sit and wait after each click at times.This has become a big hassle as our census grows Review Source mG mike G. spine surgeon Medical Practice Used the software for: 1-2 years ### "Dont buy it" March 24, 2017 1.0 Worst program ever. This is not intuative at all. Putting in a procedure will not autopopulate a diagnosis, and the same is true in reverse. Its added 20 minutes to getting bills in, per encounter. If you dont know the icd 10 and cpt verbage, EXACTLY AS IT READS, you cant look up a code. There are code numbers without descriotions. There are cpt codes in the book, not in the program. You have to switch between neurosurgery and orthopedic codes to code a spine case. Pros Nothing Cons Cumbersome, inefficient Review Source VR Verified Reviewer Neonatal Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "Super Easy to use" December 12, 2019 5.0 The app is easy to use and won’t let you submit incomplete bill! It couldn’t be easier to use and takes a minimal amount of time! Pros This app is easy to access and even easier to use! It takes the headache out of finding diagnosis codes! Cons Sometimes adding a patient manually takes me an extra 1-2 minutes but it is a rare occurrence. Not much to complain about! Review Source Melissa M. Practice Manager @ Hunterdon Urological Associates Hospital & Health Care Used the software for: 2+ years ### "Overall fine!" September 24, 2018 5.0 Pros Ease of use and ability to use via phone. Cons The reporting features are not very good. Review Source EH Emily H. Hospitalist Hospital & Health Care Used the software for: 1-2 years ### "Ingenious med- great for hospitalists" September 19, 2018 5.0 Pros I'm a hospitalist and practice places where Ingenious med is not available, and can say that I really enjoy using it. It's very easy and quick to use to bill for my whole day. I like the easy sign in option using touch log in. We can share the lists of patients with our colleagues so during transition can keep the previous already made billing profile. Cons It'd be nice to be able to keep a patient's previous existing diagnoses stored somewhere so we could just look up a patient and their diagnoses are there to just pick from versus having to input ourselves every time with all of their diagnoses. Review Source VR Verified Reviewer Vice-Chair / Residency Program Director / Medical Director Higher Education Used the software for: 2+ years ### "Easy to use. " April 28, 2018 4.0 Pros Self intuitive. You do not have to be a computer genious to use this product. I have thoroughly enjoyed using IngeniousMed more than other products before Cons I do not have much con to discuss really. The billing component, if any, would be the one that could use abit more streamlining. I would hope that by clicking certain diagnoses, it would suggest a level of code for the user Review Source JC Jarrod C. Attending Internal Medicine Physician Hospital & Health Care Used the software for: 1-2 years ### "Excellent product " September 18, 2018 5.0 Overall it’s been great and really helped facilitate charge capture Pros Greatly facilitates keeping up with billing on patients. Saves time and helps keep things organized. Also facilitates communication between members of the group Cons I don’t like how on the website version of the interface has the information on individual diagnoses auto open when you scroll over with the mouse. It’s a pain to get it to go away. Also would like the quality questions to be required to answer for bill to be saved and not have the default selection already toggled. Review Source VR Verified Reviewer Physician Used the software for: 6-12 months ### "Easy to use mobile software. " April 30, 2018 4.0 Pros Copy bill feature amazing and saves a lot of time. Mobile log in so user friendly. Easy to understand with minimal set up. Cons Needs to remember most commonly used diagnosis for each provider. Looking up each time is too time consuming. Update this feature. Would like fingerprint login. Review Source VR Verified Reviewer FNP-C Used the software for: 6-12 months ### "Easy to Navigate" April 26, 2018 5.0 Pros Whether on a desktop or with a mobile device, ingenious is so easy to navigate and bill. It makes billing fast and easy. Cons Sometimes syncing the information can take a while but it really is a great piece of software and I can't imagine going back to manual billing like I did before. Review Source WS Wm S. MD Hospitalist Hospital & Health Care Used the software for: 1-2 years ### "As a hospitalist very easy to manage daily visits and charges " April 30, 2018 5.0 Simplifies charge documentation and Census management Pros It is very easy to log on and post daily visits. The diagnosis search is easy to use and seems comprehensive. Makes posting hospitalist charges very simple. Cons When posting diagnoses, pop ups occur with liked diagnoses, which are confusing. Only 4 diagnoses are allowed, so picking the most important 4 is sometimes hard.I haven't gotten familiar with all the functionality, such as sending post discharge notifications, cross coverage, etc. Review Source SC Suzette C. Hospitalist Hospital & Health Care Used the software for: 2+ years ### "Ingenious Med" December 15, 2018 5.0 Very well rounded app and user friendly Pros easy to use at work and is quickly available through phone app Cons sometimes the diagnoses are captured but do not show up saved. Not sure what issue is going on. It hasn't happened to me when using desktop version. only mobile with my colleagues Review Source tB taffie B. NP Used the software for: 2+ years ### "I use this at work daily for billing hospital services provided." May 2, 2018 5.0 Pros The ease of use on the mobile app. I am able to find everything easily. I like the search for adding the diagnosis. Cons Sometimes I find the desktop version a little confusing. Honestly, do not use this version very much so it may be that I'm not used to it. Review Source RH Ramin H. Hospitalist Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent system " September 26, 2018 5.0 Effective way of billing Pros Ability to retrieve data for analysis of providers. Cons Too many changes happens every few months. As soon as you get used to it , it will change. Review Source LK Larissa K. Manager, Clinical Systems Medical Practice Used the software for: 2+ years ### "I think the product is great. There are a few features it would nice if it had." May 2, 2018 5.0 Our charge lag has decreased. Our providers are no long losing charges. Our billers can correspond questions directly with the providers and the exchange is tracked within the application. Pros Ease of use for all levels of users. The system is easy to use for both our clinicians and our billers. Cons Being charged a high rate to add each adt. The reports could be a little more integrated. We often have to run several reports and combine the data to obtain information that could be contained into one report. Review Source TS Terah S. Office Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Ingenious Med" September 18, 2018 4.0 Pros I don't use this a ton other than to cross reference my surgeon's cases. I appreciate the ease this program creates when completing my tasks. Cons It may be how my surgeons are entering info, but sometimes I am unable to find a patient I am looking for but other members of the team with different access can find them in the system. Review Source EB Elaine B. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "IMED Review" September 18, 2018 5.0 Pros It is very easy to navigate on the website. I do not use the mobile version but my physicians seem to like it. Cons I never have any issues entering information Review Source MW Michelle W. Coding Specialist Hospital & Health Care Used the software for: 1-2 years ### "Review of software" September 18, 2018 4.0 Pros The fact that it is easy to function while working your charts. Cons The slowness of the software when trying to make productivity. Review Source NW Najah W. Physician Medical Practice Used the software for: 6-12 months ### "Useful tool for billing" September 18, 2018 5.0 Pros Very user friendly interface, easy to look up ICD codes. Allows me to sort and track many different types of patient data like length of stay and diagnoses. Cons Sometimes too many error alerts pop up, but they're fairly easy to clear. Review Source NM Nathalie M. Physician Hospital & Health Care Used the software for: 1-2 years ### "Excellent product" September 24, 2018 4.0 A bit apprehensive when this was first introduced but the product is a good one that allows the providers to bill efficiently. It is so easy to bill when using your mobile phone. Pros Works well to allow users to be efficient about billing. Works great on the mobile phone. Cons Does not work as well on the desktop since not all patients are loaded on the weekends and a provider must search for the patients. Review Source AC Armyn C. Physician Hospital & Health Care Used the software for: 2+ years ### "User friendly" May 3, 2018 4.0 Pros Software is user friendly. It is easy to navigate. It gives prompts to use higher level of specificity. Cons I do not feel there are any cons in using this software, but to be honest, I am not familiar with others in order to compare. Review Source KC Karen C. Vice President of Quality Hospital & Health Care Used the software for: 2+ years ### "I utilize the system for quality/readmission metrics and submission to CMS MIPS." May 3, 2018 5.0 Quality metrics and physician involvement in their documentation. Pros I like the ability to pull the data by facility, quality measure, and other options to view the data. The readmission reports are excellent. Cons There are some limitations to the quality data and we tend to lose quality data for a month when the system is being retooled. Review Source WM Wendy M. Director APRN Services Used the software for: 6-12 months ### "Easy to use mobile features. The desk top features are more advanced and can be confusing at times." April 30, 2018 5.0 N/A Pros My role is dual, both provider and administrator. Ingenious med makes both tasks easy for billing, tracking, and invoicing. Cons The desk top patient addition or bill creator is not as easy as using your smart phone camera and barcode reader. Review Source kS keira S. hospitalist Hospital & Health Care Used the software for: 1-2 years ### "usage" September 24, 2018 5.0 ease of use. Pros ease of use , once information installed easy access and able to use phone app Cons at times, appears software gets stuck/has an error message that resolves and have to return to complete work Review Source Jamie L. Physician Assistant Hospital & Health Care Used the software for: 2+ years ### "Quick and Easy to Bill" September 18, 2018 5.0 We are able to print out our daily team assignments at the hospital in a way that allows us to see the diagnoses. We are able to edit the teams ourselves. In our hospital we organize our teams geographically. A lot of our teams are covered by both an attending and an advanced practice provider. The attending's list would be Team 3 and the APP's list would be 3a. That way we know which patients on the floor belong to the attending and the APP. This allows continuity with patients for the providers. As a result, this improves provider satisfaction. Pros I love how you can copy your billing from the previous day if there are no changes to be made. This allows me to be more efficient and overall more productive. Cons Sometimes when I search a diagnosis it gives me too many options, so I have to scroll down through to find the exact one I want. There seems to be a lot of clicks involved before I find the right one. Even then, some diagnoses I find are broken down into multiple diagnoses, which I find confusing. When this is done I find it hard to choose the best 4 diagnoses. I would like to have the option of picking more than 4 diagnoses since 2 of the diagnoses may need to go together to completely understand. Picking only 4 is limiting. Consider allowing us to pick more. Review Source Similar Products Featured