# VM Backup Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VM Backup Software - reviews, pricing plans, popular comparisons to other Server Backup products and more. Source: https://www.capterra.com/p/122717/Hyper-V-Backup --- # VM Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VM Backup ## What is VM Backup? Hornetsecurity‘s VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect against enterprise data loss. The award-winning solution provides robust, streamlined and enterprise-level functionality. ## What is VM Backup used for? [Server Backup](https://www.capterra.com/server-backup-software/)[Virtual Machine](https://www.capterra.com/virtual-machine-software/)[Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 194 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $875 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VM Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hornetsecurity.com/en&name=VM Backup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VM Backup 4.7 (194) VS. [4.7 (293)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $875 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (194) Ease Of Use 4.7 (293) Value For Money 4.7 (188) Value For Money 4.6 (278) Customer Service 4.8 (181) Customer Service 4.7 (283) ## VM Backup alternatives [4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (374)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122717/Hyper-V-Backup/alternatives/) ## FAQs about VM Backup Overview ### What problems does VM Backup solve? VM Backup solves slow backup deployment, difficult VM recovery, and costly disaster recovery planning by giving IT teams fast setup, intuitive management, granular file and email restores, offsite replication, and backup verification. System administrators, MSPs, and SMB infrastructure teams benefit most when protecting Hyper-V and VMware environments without heavy training or oversized licensing costs. Answer based on 142 reviews Overview ### Which roles and teams benefit most from VM Backup? VM Backup is most used by IT managers, systems administrators, infrastructure engineers, and IT consultants who need reliable virtual machine backup, recovery, and replication. IT directors, CIOs, and CTOs use it to strengthen business continuity and reduce downtime, while owners and CEOs value straightforward protection for critical systems without heavy administrative overhead. Answer based on 194 reviews Overview ### What company size and industries is VM Backup built for? VM Backup is built for small businesses in IT and services, with 89% of reviewers from small companies and 32% from Information Technology and Services. It also serves MSPs delivering VM backup and recovery services, with additional use in Computer & Network Security at 7% and Education Management at 4%. Answer based on 194 reviews Features and Usability ### What are the key features of VM Backup? VM Backup includes core ransomware protection, plus backup and recovery features reviewers discuss most: automatic backup, backup scheduling, offsite and cloud backup, and granular restore options such as file recovery and sandbox restore. Differentiators include deduplication, compression, VMware and Hyper-V support, and monitoring through dashboards, alerts, and email reports. Answer based on 135 reviews Pricing ### How much does it cost and what fees or limitations are included? VM Backup starts with a Free Edition and a free trial, while paid plans begin at $595/year per host for Standard Edition, then Unlimited at 695 and Unlimited Plus at 875. Reviewers often call the per-host pricing fair and cheaper than competitors, though costs can rise with many hosts and some wanted more granular management. Answer based on 39 reviews Integrations ### Which third-party tools and platforms does VM Backup integrate with? VM Backup integrates with Windows 10 environments and connects with Datto RMM, NinjaOne, Microsoft Power BI, and Synology DiskStation. Reviewer mentions show use cases spanning endpoint and virtual machine backup, RMM alerting, reporting dashboards, and offsite backup targets for storing replicated copies. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does VM Backup offer? VM Backup provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review and feature lookup. Answer based on 2 reviews Getting Started and Support ### What customer support options does VM Backup offer, and how do users rate the experience? VM Backup offers email/help desk, FAQ/forum, a knowledge base, phone support, a 24/7 live representative, and chat. Users often describe support as fast, helpful, and easy to reach, with quick issue resolution. Some report inconsistent follow-up, occasional chat availability problems, time-zone delays, and mixed phone call quality. Answer based on 52 reviews Security ### How does VM Backup handle data security and access control? VM Backup protects data with automated backups, offsite backups through Azure and Synology, backup and restore testing, health checks, and layered protection using Hyper-V replicas and additional replica servers. It also supports Exchange item-level restores. Some reviewers report occasional reauthentication issues, service stoppages, slow health checks, and update-related backup corruption. Answer based on 13 reviews ## Who uses VM Backup? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 102 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 102 reviews Human Resources 17% Human Resources 17% IT & Software Development 17% Education & Learning 17% Administrative 17% Others 33% Top industries Based on 102 reviews Information Technology and Services 64% Computer & Network Security 13% Education Management 10% Computer Software 8% Other 5% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Disaster Recovery 4.8 (49) 81.63% of 49 reviewers that rated this feature as important or highly important VM Backup offers dependable disaster recovery, letting you restore entire VMs or files quickly to minimize downtime. Reviewers indicate the process is fast, reliable, and easy to use, with options for offsite backups and bare metal restores for added peace of mind. Backup and Recovery 4.8 (49) 81.63% of 49 reviewers that rated this feature as important or highly important It gives you reliable backup and quick recovery options, including full system restores and individual file retrieval. Users think the process is easy to set up and operate, with smooth backup runs and straightforward recovery, helping you minimize downtime and data loss. Backup Scheduling 4.7 (43) 81.40% of 43 reviewers that rated this feature as important or highly important You benefit from flexible and easy-to-use backup scheduling, allowing multiple schedules and destinations. Some users say the scheduling interface is intuitive, quick to set up, and reliable, with granular control and options for continuous or offsite backups. VM Backup 4.8 (39) 89.74% of 39 reviewers that rated this feature as important or highly important With this capability, you can easily back up and restore virtual machines, even recovering individual files without restoring the whole VM. Reviewers appreciate the straightforward setup, reliable operation, and simple VM selection, though a few mention minor issues with specific VM configurations. Encryption 4.8 (36) 75.00% of 36 reviewers that rated this feature as important or highly important Convert data into a code for security Incremental Backup 4.7 (34) 76.47% of 34 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup VM Backup 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data is backed up automatically to prevent data loss It gives you reliable backup and quick recovery options, including full system restores and individual file retrieval. Users think the process is easy to set up and operate, with smooth backup runs and straightforward recovery, helping you minimize downtime and data loss. Records the events that occur during a backup process You benefit from flexible and easy-to-use backup scheduling, allowing multiple schedules and destinations. Some users say the scheduling interface is intuitive, quick to set up, and reliable, with granular control and options for continuous or offsite backups. Create, manage, and send invoices or bills to customers Monitor service demand and performance to plan for adequate resources that meet business needs Process of backing up of files and applications to cloud-based remote servers for protection of data Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Ability to restore deleted, hidden, or lost data from an email server/system Process of copying and storing data in more than one site or node Data compression technique for eliminating duplicate copies of repeating data Cumulative backup of all changes made since the last full backup VM Backup offers dependable disaster recovery, letting you restore entire VMs or files quickly to minimize downtime. Reviewers indicate the process is fast, reliable, and easy to use, with options for offsite backups and bare metal restores for added peace of mind. Assemble applications and processes by dragging over and arranging pre-built components Compare new data with existing records to detect duplicate entries Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security A visual way of interacting with an application or operating system using items such as windows, icons, and menus Copy only the new data that has been changed or created since the previous backup Identify and respond to unexpected problems or failures (ie. "negative events") Observe and track the demand, usage, progress or quality of a system, product, or user Support multiple operating system Protects systems from ransomware attacks and mitigates attack risks Active monitoring of systems, applications, or networks Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Extra layer of security that requires not only a password and username but also something specific to that user Encrypts all information within a virtual machine including data, files, OS and software programs. Track and manage virtual machines (VMs) running on physical host machines Create images of a virtual machine at a specific point in time as a state to revert to if needed Creates a virtual server that replicates all the functionalities of a dedicated physical server With this capability, you can easily back up and restore virtual machines, even recovering individual files without restoring the whole VM. Reviewers appreciate the straightforward setup, reliable operation, and simple VM selection, though a few mention minor issues with specific VM configurations. Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 4.6 (194) 4.6 Based on 194 reviews ## Pricing Value for money 4.7 (188) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/122717/Hyper-V-Backup/pricing/) Unlimited Plus (Altaro VM Backup) $875.00 Other,Per Year It includes: - Boot From Backup - Cloud Backup to Amazon S3 - Cloud Backup to Wasabi - Exchange Item-Level Restore Unlimited (Altaro VM Backup) $695.00 Other,Per Year It includes: - Boot From Backup - Cloud Backup to Amazon S3 - Cloud Backup to Wasabi - Exchange Item-Level Restore - File Level Restore - Multiple Offsite Backup Locations Standard Edition (Altaro VM Backup) $595.00 Other,Per Year It includes: - Boot From Backup - Cloud Backup to Amazon S3 - Cloud Backup to Wasabi - Exchange Item-Level Restore - File Level Restore - Multiple Offsite Backup Locations - Restore Clone - Restore Vms to an Different Host Free Edition (Altaro VM Backup) $0.00 It includes: - Fast & Small Backups - Compression - Flexible Backup Scheduling - Hot/Live Backups - Restore Clone Value for money 4.7 (188) 4.7 Based on 188 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (181) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (181) 4.8 Based on 181 reviews ## User reviews Overall rating 4.7 Based on 194 reviews Filter by rating 5(149) 4(41) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent TZ Theint Zarchi A. System Engineer Computer Networking ### "Reliable and Efficient VM Backup Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 Pros The VM backup software has been a game-changer for our IT infrastructure. It provides fast, reliable backups with minimal resource impact on our virtual environments. The interface is intuitive, scheduling is flexible, and the support for various hypervisors (like VMware and Hyper-V) is seamless. Instant recovery and granular restore options save us significant downtime in critical situations. Cons Initial setup required some technical knowledge, and integration with certain cloud storage providers could be smoother. Some advanced features are locked behind higher-tier plans. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lucia M. HR Manager Management Consulting ### "Business Data Backup Made Easy With VM Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2024 Pros With VM Backup, we not only enjoy backup services but it also comes with search and discovery features. The automatic backup makes this tool better. I like that we never have to worry about data loss. Cons So far, I have no serious dislikes or bad experiences to list. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2024 Thank you for your kind comments which we greatly appreciate! RC Russell C. IT Associate Non-Profit Organization Management ### "VM Backup is a simple/intuitive tool for creating VM Backups." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 3, 2024 Pros It did what it was supposed to and backed our servers up to our chosen media each night. Once it was setup, the backups ran very consistently, with little need for adjustment or error correction. We had very few failed backups. Cons Configuration is missing a lot of granular options, making it harder to do things you may want to do with your backups. Configuring backups can be a pain due to this oversimplification. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sara A. Engineer Computer & Network Security ### "VM Backup a five stars backup program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2024 It's a very good choice, at a very competitive price. Easy to use, works well, interface simple and clean. Pros VM Backup allows you to backup you virtual machines in the possible easiest way. Just install the program on a windows server (not client) and follow the instructions, you will set VM backup very quickly. First add the node(s) which contains the VM, then add the backup storages. With a simple drag and drop you configure the VM to backup and their destinations. Then you set the time and I suggest also to configure a daily report via email. Restoring a backup is a very easy task, you can also choose from restoring it in a sandbox instead of the production environment. I use VM Backup with VMWare and HyperV environments, no problems at all. Support is excellent (via email or chat). Cons there is nothing I don't like about VM Backup Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. IT Director Education Management ### "Been using flawlessly for years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2023 Pros Ease of use and working as expected from product. Cons Don't have any Cons at this time to write down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Boniface G. Senior Editor Writing and Editing ### "A Perfect Backup Solution For Business Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2023 It has served our needs perfectly as a data backup solution for business Pros First, I like that VM Backup comes with some great security featuresIt comes with features that makes data storage and securing business data easyI like the virtualization and easy of data encryptionScheduling data backup and data recovery is easy with VM Backup Cons VM Backup has all the best features we need as a business for data backup and virtualization. We have not had major issues with VM Backup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2023 Thank you for your kind review of Hornetsecurity VM Backup. CM Craig M. Sr. Systems Administrator Business Supplies and Equipment ### "Decent product at a fairly budget friendly price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2022 We needed a backup solution that would work for remote locations and did not need all of the "extras" that some products have that end up pushing costs up. This fit the bill fairly well and was pretty easy to use. It was overall flexible enough to allow us to backup direct to our NAS's and restore files fairly easy. If you are looking for a lower cost solution that can do a good job backing up VM's I would give Altaro a hard look. If you need it for a lot of small sites I would look at their central console though. Pros We needed a backup solution that would work for remote locations and did not need all of the "extras" that some products have that end up pushing costs up. This fit the bill fairly well and was pretty easy to use. It was overall flexible enough to allow us to backup direct to our NAS's and restore files fairly easy. Cons We purchased approximately 25 copies and used them at all of our remotes and at the initial purchase they had no way to manage them all via a central console. This has since changed but last I checked it adds a nice bit to the cost if you want it as an addon. Some of their scheduling screens cab be a bit weird to figure out. Reasons for choosing VM Backup Cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD David D. Technical Manager Hospital & Health Care ### "VM Backup " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 16, 2022 Overall a very good backup solution for a great price. Pros \- Easy to deploy as an MSP - Support is more than excellent. Direct response and highly skilled technicians. - Easy of use Cons \- More detailed error messaging - Endpoint backup to the VM Backup location. (This was promised in the early days of Altaro) Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) \- At the time the MSP Model for Veeam was to expensive Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reasons for choosing VM Backup Pricing + MSP Model Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Steve C. VP of IT Non-Profit Organization Management ### "Good backup solution for VM's" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2022 The product is simple to use and reliable. I've used it for quite a few years, and it has definitely made my life easier when things have gone sideways. Pros The software is easy to configure, quick and does a good job backing up the VM's. File level (including single exchange emails) restores are easy and quick. Restoring an entire server is equally simple. It has definitely saved me on several occasions. Cons The offsite facility could use some work, specifically with regard to using the offsite server. If you do get corruption in the offsite server, you've pretty much lost your offsite backups and need to start from scratch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gustavo P. Network and Infraestructure Administrator Higher Education ### "Excelente VM Backup Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2022 We backup 6 hosts we over 40 VMs Onsite and offsite, and it works really well, no complains, also it is a very goood way to test new environments by restoring backups from any server. Pros What I most like about it, is the pricing model per Host instead of VM, it is very similar to the competitor, but has better pricing, its easy to try before buying, it is super intuitive to set it up, you don't even need to read the how to documentation, because is is really easy to use. Cons Some times the Altaro Services drops or Backups stops working (don't understand exactly why) SO You have to contact support (that is excellent and immediate) to solve it. This is the only reason we have been paying for the continuous support. Reasons for choosing VM Backup Pricing, direct internet purchase, free alternative for one host so it is very easy to test it before buying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122717/Hyper-V-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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