Best For

Our main users: - Companies from a wide range of fields: market analysis, health, education, non-profit, charity - HR departments doing corporate feedback - Developers as well as non-programmers.

Product Details

Have your web form do the heavy lifting by integrating with other web applications such as Salesforce, MailChimp and Constant Contact. Setting up the application logic takes less than 5 minutes, but saves significantly more by cutting out manual data transfer. You can even send information from multiple data sources of your online forms to your own SQL server control to use it further.

Contact Details

123FormBuilder

http://www.123contactform.com

Founded in 2008

Located in Romania

123FormBuilder Pricing Overview

123FormBuilder pricing starts at $24.99 per month, per user.There is a free version of 123FormBuilder.123FormBuilder does not offer a free trial.See additional pricing details for 123FormBuilder below.

Starting Price

  • $24.99/month/user
  • https://www.123formbuilder.com/features-matrix.html

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

123FormBuilder Features

Access Controls/Permissions
Archiving & Retention
Collaboration
Drag & Drop
Forms Creation & Design
Full Text Search
Process/Workflow Automation
Version Control
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

123FormBuilder Reviews

Showing 5 of 110 reviews
Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.2/5
Tulio A.
Manager
Music, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 14, 2019

“123FormBuilder has become a powerful tool for my company!”

OverallI have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.
ProsThe number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!
ConsThere are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.
Reviewer Source 
Source: Capterra
August 14, 2019
Avatar Image
Jared M.
Cheif Operating Officer
Education Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
5/5
Customer Service
1/5
Features
1/5
Value for Money
5/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
August 15, 2018

“Does not integrate well with payment systems”

OverallThe customer service was terrible in the end. The fact that they couldn't fix this problem was mind-blowing given how big of a negative impact it has on a business. If you collect payments for your events DO NOT use this system.
ProsIt was cheap and seemed to work at first. User friendly but in the end it was the worst choice we made in the last decade.
ConsWe use Square as our payment processor. After our first event and having over a dozen of participants show up that we were not expecting, we learned that the system does not properly notify when a participant has actually paid. The system showed that the payment was not completed when it had actually been completed. We were told that the reason for this was because it did not directly integrate with Square and that if the registration window was closed before the payment was complete, that the registration system would not show that any payment was made even if it was. We worked for hours with the team to see if this problem could be fixed but no solution was possible. If you collect payments DO NOT use this system! A system whose code cannot properly determine if a payment has actually been made is catastrophic to an event. Because our events are planned based on the number of participants we ended up having to pay hundreds of dollars per event for last-minute housing, food, space, instructors, admission fees and more. By the time we had learned this, we had already opened up many more events and were stuck for over 6 months dealing with random people coming to our events and spending hundreds of hours verifying every registration with Square to see if payment had been made. About 30% of all registrations had incorrectly identified whether or not someone had actually paid and we were left to pick up the pieces. RUN from this if you collect payments. Use something else.
Reviewer Source 
Source: Capterra
August 15, 2018
Rose B.
Website Manager
Professional Training & Coaching, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 14, 2019

“Good Product, Slow Service”

OverallThis is an easy-to-use form builder with payment integration, which is exactly what we needed. However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating. This has rendered us unable to charge late fees, which is costing us money by the day.
Pros123 FormBuilder is easy to use and allows near-infinite construction and customization.
ConsThere is a problem with the way the date fields communicate that has left us unable to charge late fees for months-- and we have not received meaningful support on the issue despite numerous emails back and forth with the company.
Reviewer Source 
Source: Capterra
August 14, 2019
Lana M.
Agency Owner
Public Relations and Communications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
April 9, 2018

“Simple form with many functions!”

ProsI was hesitant to use any form that I needed to pay for, but this actually has become a go-to form builder for many of my projects. From obtaining leads, to registration and accepting payments, 123FormBuilder does it all at a decent price. It also helps that the forms look nice on any website page it's embedded in.
ConsI do think some of the limitations vs cost could be adjusted, but if you are collecting money from your endeavors and using the freemium version, you should be okay.
Reviewer Source 
Source: GetApp
April 9, 2018
Thomas R.
Owner
Health, Wellness and Fitness, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 14, 2019

“Excellent Lead Generating Forms”

OverallCouldn't be happier. I receive a lot of positive feedback.
ProsOver the years I have used the software I might have had one question for support when I first started using it. I accidentally deleted one of my forms and it was recovered immediately. I have many forms with a lot of my eye-catching graphics. The software allows me to generate forms that get results.
ConsNothing. It does everything I want it to do. It is exactly what I was looking for.
Reviewer Source 
Source: Capterra
August 14, 2019