# Page 7 | 123FormBuilder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is 123FormBuilder the right Form Builder solution for you? Explore 175 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122770/123ContactForm/reviews

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123FormBuilder

4.4 (175)

[View alternatives](https://www.capterra.com/p/122770/123ContactForm/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 7 - Reviews of 123FormBuilder

## Showing most helpful reviews

Showing 151-175 of 175 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OZ

Obada Z.  
Owner  
Retail  
Used the software for: 6-12 months

### "Easy to use and great support"

August 17, 2019

5.0

Pros

Software is easy to set up and when I needed help, the support team was quick and effective

Cons

Sometimes the form takes time to fully load.

Review Source

CNW

C Nathaniel W.  
Student  
Higher Education  
Used the software for: I used a free trial

### "Thesis research Questionnaire"

May 1, 2021

5.0

I'm basically going to use it for research data collection purpose

Pros

the features are most impactful. moreover, it is very easy to use.

Cons

it significantly reduces the stress of data collection

Review Source

h

hamrecycling.llc  
  
  
Used the software for:

### "Great Company, Nice Service"

December 11, 2013

5.0

Been using 123 contact for years, fantastic free service.

Pros

Fast, reliable, constant service, easy to install, many options, nice customer service.

Cons

Can not think of any, only good so far.

Review Source

A

AppMeSolutions  
  
  
Used the software for:

### "In short, 123 Forms ROCKS!"

June 7, 2013

5.0

There were initial problems trying to integrate the "LONG" 123 forms into the Wix platform, but we found an awesome fix/go-around that makes these forms even cooler then they already are! In short, 123 Forms ROCKS!

Review Source

BL

Bogdan L.  
  
  
Used the software for:

### "Unmatched Versatility"

November 3, 2016

5.0

Fantastic tool that covers not only online forms but a variety of other functions. Was able to create automated appointment forms with custom notifications and even include payments for event registrations.

Review Source

e

emkaraoke.co.uk  
  
  
Used the software for:

### "Fantastic "

December 17, 2013

5.0

Does exactly what any business needs without in depth html re editing. I can paste a message to my customers instantly anywhere anytime.

Pros

easy to use

Cons

not found any doubt I ever will

Review Source

j

jamilai  
  
  
Used the software for:

### "Awesome Form Service"

March 28, 2013

5.0

A friend of mine told me about 123 Contact Forms. Wow!! what a tool this is, it fulfilled all my needs. Its just so easy to use. And above all the online support guy was very helpful.

Review Source

l

lesfairepartsmalins  
  
  
Used the software for:

### "I am very satisfy of the 123contact form service!"

December 5, 2013

5.0

The consideration is fast, the very pleasant and patient person. The problems are for the most part of time solved very fast. I am very satisfy of the 123contact form service!

Review Source

MA

Mohamed A.  
Dentist  
Medical Practice  
Used the software for: Less than 6 months

### "Helped me alot ! "

August 14, 2019

3.0

Pros

easy, affordable, free trials, customer service

Cons

can't creat a payment form or count down options

Review Source

W

WOW  
  
  
Used the software for:

### "WOW...Thats all I need to say"

April 26, 2013

5.0

I am a web designer and have used 123Contact Forms for a few websites I have designed. I had an issue was answered and fixed in seconds. Thank you 123Contact team.

Review Source

LT

Ligia Tortas  
  
  
Used the software for:

### "Perfect!"

July 19, 2013

5.0

First of all, I need to say that I love it! the Customer service was perfect and they helped me when I needed. Just perfect! CONGRATS!!

Pros

Everything

Cons

None

Review Source

DC

David Camacho  
  
  
Used the software for:

### "Excellent App"

January 8, 2014

5.0

I have done everything I've needed. The App is Amazing!.

Pros

The Support Team is Great!. They always finds you a solution for everything.

Review Source

HC

Homeless Crew  
  
  
Used the software for:

### "Excellent customer service"

May 3, 2013

4.0

Hi, I work for non profit and was really impressed that they are wiling to give you all the option you requested will definetly recommend for everyone.

Review Source

T

Tonita  
  
  
Used the software for:

### "Amazing Support Staff"

April 8, 2013

5.0

Support Staff are always very knowledgeable and helpful - they are also very prompt to reply, either online or via email. They are very impressive!

Review Source

JC

Josh C  
  
  
Used the software for:

### "great services"

April 1, 2013

5.0

Great help getting my submission form going using their online chat support that was instant. great services. thank you

Pros

perfect service

Review Source

CSAA

Chris Steele, Adelaide, Australia  
  
  
Used the software for:

### "Great service"

November 7, 2013

5.0

I was impressed with the quick response I got, to a minor problem I had, which was getting my form to appear on Facebook.

Review Source

MB

Meg B.  
Studio Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great to use!"

August 14, 2019

5.0

Pros

I like the ease of use of this software, and the fact there are so many options.

Cons

I don't really have any negatives about this software.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

This has more options and alternatives.

Review Source

OC

Olivia C.  
Marketing Graphic Designer  
Internet  
Used the software for: 6-12 months

### "null"

July 17, 2018

3.0

Review Source

sY

sange Y.  
  
Computer Software  
Used the software for: I used a free trial

### "null"

April 4, 2018

5.0

Review Source

SF

Stuart F.  
Events Manager  
  
Used the software for: Less than 6 months

### "Free and easy to use form builder with some good features "

April 16, 2018

3.0

Pros

I currently use the free version of this software and so far have no complaints. There are some restrictions with the free version - such as you can only have 10 fields and accept 100 submissions a month, but we haven't had an issue with this when using it for smaller surveys / events. Really easy and quick to set up and use and I like the feature that lets you set up email notifications when someone completes a survey.

Cons

Some of my team mates reported slow support when using the free version, but I've had no issues myself.

Review Source

dbJ

david bolenge J.  
  
  
Used the software for: Less than 6 months

### "null"

May 24, 2017

5.0

Review Source

GJ

Gary J.  
Financial Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Way better"

August 14, 2019

5.0

This was the 4th software I tried to use to create a registration for my event and the only one that allowed me to do what I wanted.

Pros

Ability to customize my registration to include lunch choices in the reservation.

Cons

Have not had any problems with it. So nothing to dislike.

Review Source

DB

Dave B.  
Treasure Hunter  
Environmental Services  
Used the software for: Less than 6 months

### "Worked for what we needed"

August 14, 2019

4.0

Overall good product. Would use again and would refer to others.

Pros

The ease of use is what I liked most about this product.

Cons

Some of the limitations of selections were what I liked least.

Review Source

KP

Kyla P.  
Executive assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Pretty easy to use "

August 14, 2019

4.0

Pros

It is Easy to use and understand how to work it.

Cons

It is always asking you to upgrade to a paid version

Review Source

AH

Alison H.  
Owner  
  
Used the software for: Less than 6 months

### "I needed some professional looking forms for my business and they have turned out brilliantly"

April 19, 2018

5.0

Pros

Very easy to use, you can customise them to what you need, just what I was looking for and you get reports when someone fills one in.

Cons

Nothing really although sometimes the editing process can be a bit fiddly, and can take time to get it just right .

Review Source

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