# Floranext Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Floranext the right Florist solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122876/Floranext/reviews

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Floranext

4.7 (74)

[View alternatives](https://www.capterra.com/p/122876/Floranext/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Floranext

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

Shawn S

ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Floranext has always been quick to help with any questions we have had about the program.“

March 10, 2026

Shawn S

ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes I want to look at certain numbers and I can't find a report that would help me with that.“

March 10, 2026

AP

Ashley P

OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Having the built in payment link is also a time saver for both the client and business.“

June 6, 2024

AK

Ajeeta K

OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“There isn’t much freedom to have the website done to your own standards or do any back-end coding, and that is my only criticism.“

July 22, 2021

TC

Theresa C

OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“I also appreciate that they continually work on new updates that solve past problems.“

November 13, 2024

AK

Ajeeta K

OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“Also, the email campaign I had started I was having problems with for the back end, in which I had requested help a lot for, but wasn’t getting the help I needed on a timely manner.“

July 22, 2021

RF

Rachelle F

FloristRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“The fact that they do most of the things for you. And above all they really put your name out there.“

September 3, 2024

ER

Elizabeth R

OwnerRetail, Self-employedUsed the software for: More than 2 years.

“We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.“

July 24, 2020

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shawn S.  
Manager  
Retail  
Used the software for: 2+ years

### "Best program for Florist!!"

March 10, 2026

5.0

Loved how easy it was to switch from our current system to Floranext. Floranext has always been quick to help with any questions we have had about the program.

Pros

Availability to use it any where. We love that you can send your customer confirmation of delivery with a photo of arrangement that was delivered for their order.

Cons

I guess my only con would be that there would be more options for different reports. Sometimes I want to look at certain numbers and I can't find a report that would help me with that.

Switched from

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)

Left Teleflora and all wire services to get away from all the fees.

Review Source

TD

TJ D.  
Designer  
Retail  
Used the software for: 2+ years

### "Floranext takes care of the business, so you can design! Great Mix."

September 19, 2025

5.0

AWESOME!!! I highly recommend Floranext to any and all that ask what we use at the shop. After many years of use we have not had any issues we have not been able to work out. Tech Support absolutely helps when in need.

Pros

The many different aspects within the programing, once set up you can pretty much run your Florist. We use the POS, Website, Proposals, and Email Marketing. We have used Floranext software for over 5 years, and am very Happy with our results in sales, house accounts, website, wedding and event proposals. Tech Support is the best, or at least in my experience.

Cons

we use the software daily in running our shop, occasionally there is a tic in the software but nothing that we don't work around.

Switched from

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)

Cost as every little thing that was done had a charge associated with it... EVERYTHING...

Review Source

KT

Kathryn T.  
owner  
Fine Art  
Used the software for: 2+ years

### "Unorganized Template, Too much scrolling, Clumbsy features"

December 2, 2019

2.0

Retail florist

Pros

It would interface with our current operating system. But that's about it. I didn't have room enough on the least liked to I am writing it here. The template is badly designed. The order form is floating in air on the page. Constantly having to go to the computer to show the employees where to put the information in. Too much scrolling and searching to fill order page on the order forms and drop down window. The customer's total shows up in white against a orange capsule at the bottom that you have to scroll to. Very hard to see. Looking for another POS. That's how I found this page.

Cons

Bad placement for filling forms. A lot of little annoyances like the back button doesn't take you to the previous page. Too much scrolling and searching to fill order page. Can't send email receipts on the accounts page. Doesn't take payment on event page or partial payments. I've sent detail information as to what changes need to be made and they are always changing it but adding unnecessary features and not fixing the basic problems.

Review Source

TC

Theresa C.  
Owner  
Retail  
Used the software for: 2+ years

### "Happy with Floranext"

November 13, 2024

4.0

No software is perfect. Switching to a new one takes time to get used to, but it gets easier with time. Whenever I need help, they respond and help. I also appreciate that they continually work on new updates that solve past problems. I am very happy with Floranext.

Pros

It handles just about all of my needs and we are very happy with it.

Cons

One of the biggest issues for us is the duplicate customer problem and that we can't consolidate without floranext's help. I wish we could see a full list in alphabetical order so we could tackle the enormous amount letter by letter.

Switched from

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)

Wanted my own website and didn't want to be locked into a wire service anymore.

Review Source

JK

John K.  
manager  
Retail  
Used the software for: 2+ years

### "So worth it!"

December 3, 2024

5.0

Been really good. I've recommended them to other florists starting out with no qualms.

Pros

Quick learning curve. If you've used other ecommerce software, this should be no problem. Easy upload of pictures, holiday pricing ability, all really good.

Cons

The price of course haha. But honestly, if you're the average busy shop, the 180/month for the package is well worth it in saved time alone.

Alternatives considered

[BloomNation](https://www.capterra.com/p/133811/BloomNation/)

Reason for choosing Floranext

Seemed a better deal and more straightforward.

Switched from

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Wanted something tailored for florists, and with card printing ability.

Review Source

RF

Rachelle F.  
Florist  
Retail  
Used the software for: 2+ years

### "Made a huge difference in my business "

September 3, 2024

5.0

Wonderful experience overall. I am a happy client.

Pros

The fact that they do most of the things for you. And above all they really put your name out there.

Cons

Customer service could be improved for when you need immediate assistance but can’t complain. I

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Floranext

Floranext did a lot of the work that I could not do and made the process much easier and most of all the pricing was great for all that they offer

Review Source

ER

Elizabeth R.  
Owner  
Retail  
Used the software for: 2+ years

### "Gain Independence in running your flower business"

July 24, 2020

5.0

Customer service has been excellent. From the very beginning, they were super responsive and quick to turn it all around. I remember being so frustrated with our old wire-service driven "websites" (they were horrible), and feeling like Floranext was a breath of fresh air. I LOVE that I can totally design our website to be our own, it looks different from those typical canned boring sites that all look the same as everyone else. I am able to quickly make changes and launch new products and categories, turn things on and off. The pricing model is great... just pay your small monthly service fee and that's it... no "per transaction" fees, or constant upselling tactics. They have a super intuitive "super ticket" that we now use (letter size paper, not legal) or if you still have a bunch of old stock from your other system, you can configure your orders to that size.

Pros

This software is designed and continually updated by actual florists who have very strong technical knowledge. We were desperately looking for a product that was smart, flexible and affordable and best of all... didn't hold you hostage to a large old-fashioned floral wire service. Floranext was like a breath of fresh air. We use the POS component to run our daily business (phone and internet orders, used to run at our Retail shop) and also the Proposal service for all our Wedding and Event quotes and scheduling. It's all integrated into one super easy to use cloud-based system. We can literally run our business from anywhere we have internet access (yes, we can go on vacation now and check our orders!)

Cons

Not much that I don't like, but I am hoping that through continued development, the mobile app becomes more enhanced. We aren't consistently using the delivery app for our drivers because they are freelance and it's more user maintenance than makes sense. When I'm on my phone and need to do any work, I'm using the web version on my phone, which is cumbersome. But at least I can check on deliveries, confirm orders etc.

Reason for choosing Floranext

More features, better integration, and customer service was excellent.

Switched from

[BloomNet Business Management System](https://www.capterra.com/p/187046/Business-Management-System/)

We had both Bloomnet and FTD, the constant battle (at one point we also had Teleflora). Neither system worked with the other, each claiming it was the other's fault for not integrating. From the endless fees, deductions, penalties, marketing schemes, transaction fees and so many other ways they get you, we were desperate to get away from them and run our flower business the way we wanted - Independent of their "old-school" ways. I can't remember how I found Floranext (probably Googled "floral POS system) and I couldn't believe I had waited so long. One call and we were on our way. Of course, it took months to unwind from the other two companies (their claws are deep), but once we did, we felt the tremendous weight lifted. Each order was ours, not 60%, but 100%! We have a small wire-service (FSN) that we use when we occasionally need to send an order out (and we receive several in each week). This service fully integrates with Floranext so the orders are all in line with our regular organic business and we route them all the same. We use the Proposal service to manage all our Wedding business. It lets you create beautiful quotes, with photo samples and detailed pricing, and once the wedding is booked, it becomes part of your daily order management. All in one easy web portal.

Review Source

AK

Ajeeta K.  
Owner  
Retail  
Used the software for: 6-12 months

### "Best software for florists."

July 22, 2021

5.0

It has been a pretty fulfilling experience overall. No floral software is perfect, but Floranext is the most perfect you will get.

Pros

If there’s one thing I really love, it’s the wedding proposal section. It’s literally my favorite part of the whole software. The proposals come out so clean and professional. The whole interface is so user-friendly, I don’t even think it takes a whole onboarding session to understand it. If you play around with it, you’ll discover a lot at your fingertips. You will be happy with this if you’re a florist.

Cons

There isn’t much freedom to have the website done to your own standards or do any back-end coding, and that is my only criticism. They have their own templates, and I truly wish one day Floranext gives us the option to seek website design services outside of them. I’m normally not into cookie-cutter looking websites, and even though I still get that vibe from our site, I hope they somehow implement that feature for florists in the future. Also, the email campaign I had started I was having problems with for the back end, in which I had requested help a lot for, but wasn’t getting the help I needed on a timely manner. Thankfully, \[SENSITIVE CONTENT\] helped me but it was over a month later.

Reason for choosing Floranext

They were the most user-friendly, enough said!

Switched from

[Hana POS](https://www.capterra.com/p/136139/Hana-POS/)

Hana POS was by far the worst POS system I’ve ever used. If you’re debating between Floranext and Hana, please give Floranext a chance. Hana is undeveloped.

Review Source

MY

Margaret Y.  
Owner  
Retail  
Used the software for: 2+ years

### "Use Floranext and save yourself the headaches and money !!"

January 4, 2025

5.0

Always helpful and prompt to answer. I wish I use them from the beginning.

Pros

I wish I would have used floranext years ago. Instead of loosing so much money with other website providers that took a large percentage from each order I received ! With floranext , you know what you are being charged and there’s no hidden fees . I highly recommend this company !

Cons

I have no complaints . There was really no issues that I can complain about .

Review Source

SW

Savanah W.  
Florist  
Retail  
Used the software for: 1-2 years

### "The best option for a new floral business owner"

December 5, 2024

4.0

Overall I am happy with my choice and look forward to growing with Floranext.

Pros

What I liked the most about Floranext is that they made my transition as a new owner very easy. The website was already designed, and the pricing was already in place. They took their time to show me the website's ins and outs and were always available to me when I could not figure something out.

Cons

I have noticed that I can make partial payments, which would be really handy for weddings and big funeral orders.

Review Source

AL

Angee L.  
Owner  
Retail  
Used the software for: 1-2 years

### "Highly recommend Floranext"

August 10, 2020

5.0

With the real-time point of sale, I always know exactly where I'm at with my customer orders. Web orders, phone orders, and delivery confirmations are instant. I also use Flower Shop Network for wire orders...very convenient for sending and receiving orders, along with delivery confirmation. Extensive reports can also be run to track sales, taxes, deliveries, etc.

Pros

Floranext is a very user friendly software application that delivers real-time information whether I am in my shop or out in the field. The integration of point-of-sale, with website orders, and delivery confirmations are a must have in my retail flower shop. The added feature of uploading pictures to the customer order saves steps from having to text or email the customer and also serves as a reference for repeat orders.

Cons

The downside to Floranext is when the internet connection is down. I have worked around this problem by using my cellphone hotspot to connect with the iPad and the Floranext app. This has also worked when I am making sales away from my brick and mortar, such as the farmer's market.

Review Source

BW

Brittni W.  
Owner  
Retail  
Used the software for: 2+ years

### "Amazing POS & Website for Florists!"

September 2, 2020

5.0

I love Floranext! It's so affordable compared to other software available and offers all the same products. They make running my floral business better!

Pros

I love how user friendly the software is. Everything from managing my POS to making changes to the website can all be done quickly and easily. Taking and receiving online orders is a breeze! I also absolutely LOVE that they've added Google review integration with delivery confirmations. In just 2.5 weeks we've gotten 7 new reviews... such an impact for my growing small business.

Cons

I wish there was more customization available for the website. The templates available don't allow me to create the website I want very well - or maybe I just don't know how to do it? There wasn't a lot of training in the way of website creation and so it's been a lot of learning as I go.

Review Source

AK

Angie K.  
Assistant Manager  
Retail  
Used the software for: 2+ years

### "Great Product"

October 15, 2020

5.0

Our experience with Floranext has been great, from the trial period, to set up and ever since. I just wish we had found them sooner.

Pros

We had a website from another company for years that was more expensive than Floranext and less user friendly. I love that our Floranext site can be customized by us and it stays that way until I change it, software updates etc., do not mess up hours of work like we used to have to deal with. If we ever have a problem customer service is awesome and always gets things taken care of very quickly.

Cons

The one tiny drawback is that customers cannot select a pick up time for their orders.

Review Source

JF

Jose F.  
Owner  
Retail  
Used the software for: 6-12 months

### "Floranext's florist POS and florist website - The best there is!"

June 21, 2016

5.0

After years of being with a wire service company, I made the change to Floranext. All I can say is that I should have made the switch earlier. Floranext's florist POS and florist website are made with florists in mind. They truly care about florists and making sure my business flourishes.

Pros

Floranext POS is easy and user-friendly. Taking an order in the POS is a breeze. The websites are so wonderful, I am able to customize and design my own website, unlike my previous wire service website. I am able to add my own images of products and set my own prices with just a few clicks. My sales have soared because of Floranext, no hidden or extra charges, just one monthly fee.

Cons

There are no cons to the Floranext florist POS and florist website. Floranext understands the floral industry and florists.

Review Source

Response from Floranext

November 30, 2017

Jose - Thank you for leaving a review for Floranext. Here at Floranext our software is made for florists by Florists. We at Floranext always want to push the standard of the floral industry and provide the best solutions in floral software for florists - Floranext.

HP

Hana P.  
Owner florist  
Fine Art  
Used the software for: 1-2 years

### "Best florist software"

January 31, 2021

5.0

Overall I just love Floranext I've been with lots of other florists software companies and I should have never left Floranext I had them in the beginning and I'm glad I'm back for good.

Pros

What I like most about Floranext software is that all the things that come up are usually fixed with floanext whether it be saved in a draft from an order to go back the examples are endless.

Cons

I can't think of too much that I don't like about the software.

Review Source

LL

Lori L.  
Owner  
Retail  
Used the software for: 6-12 months

### "Amazing software!"

July 29, 2020

5.0

Floranext has allowed me to streamline and customize my product lines, order processing, and daily reporting processes freeing up my time to do other tasks and projects.

Pros

I've utilized the "big" brands pos in the past, Floranext provides a much easier platform for both POS & my website with highly competitive pricing. I'd never go back. Even my 85 year old fill-in driver learned how to utilize the delivery applications. I also love that I can access the system anytime, from anywhere and not pay additional for extra users/computers.

Cons

I do miss the time card/clock functions, it would be nice to have everything all in 1 program.

Reason for choosing Floranext

Price and ease of use

Review Source

KR

Kathleen R.  
Owner  
Design  
Used the software for: 6-12 months

### "Best business decision "

July 28, 2020

5.0

Floranext just makes it so easy to receive orders, payment, messages with the customer.

Pros

The Floranext program is easy to use, makes my business look good and I am very visible in online searches. I was guided through the set up process by a capable, patient, professional team from Floranext.

Cons

To date I don’t have any complaints about the Floranext software.

Reason for choosing Floranext

Floranext won me over because I felt like they wanted my business, they didn’t leave me hanging, they were there to walk me through set up and answer my questions.

Review Source

AS

Allison S.  
owner  
Retail  
Used the software for: 1-2 years

### "Great transition from Teleflora"

February 28, 2019

5.0

Responsive customer service - even in the busier holiday times. Great follow through. Love it and which we had switched years earlier

Pros

User friendly and informative. Sales reports easy to utilize and employees had no trouble learning new system

Cons

While customer information did transfer, recipient information did not. But it was easy to update all this with our customers and now we are all set.

Review Source

SM

Sheri M.  
Owner/Designer  
Retail  
Used the software for: 2+ years

### "Very Professional"

June 21, 2016

5.0

I've been using this software for years and really like it. I love that it my website & POS work together.

Pros

Ease of use.

Cons

Non that I can think of.

Review Source

Response from Floranext

November 30, 2017

Sheri - Thank you for taking the time to leave us a review. We are so happy that you have joined Floranext and we look at continuing to provide the best solution to florists via pos, eCommerce, and proposal software solutions on the market - Floranext.

EB

Erin B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Awesome Product for Retail Florists"

September 22, 2020

5.0

So far, the customer service has been excellent and the software is very streamlined and easy to use!

Pros

This software is very easy to use! We enjoy using Floranext because it is streamlined and simple and allows us to create our own website that is connected.

Cons

I have not experienced anything negative with this software yet.

Review Source

JM

Jamie M.  
  
Retail  
Used the software for: 6-12 months

### "Love My Australia Florist Website"

September 7, 2016

5.0

We are an Australia based florist - have been using Floranext for our floral website for about a year. Love the fact that we can customize our site. Looking forward to starting with the register as well.

Review Source

Response from Floranext

November 30, 2017

Jamie - Thank you for taking the time to leave a review for Floranext. We are so happy that you love your Floranext website. We at Floranext are continuing to provide the best solutions for eCommerce websites for Florists! - Floranext

ED

Elias D.  
Store owner  
  
Used the software for:

### "Simple and straight forward florist system"

July 22, 2014

5.0

One thing that always drove me crazy with my other system was needing to ask their permission to change the look of my website! Floranext eliminates that hurdle altogether. I like that I get to be in complete control of my website and that it doesn't take long to figure out for yourself. Likewise, the point of sale (I got web and POS package) is fairly intuitive. They'll help you figure it out early on, and it's been smooth s ailling since. I have absolutely recommended Floranext to other Illinois Florists.

Review Source

Response from Floranext

November 30, 2017

Thank You Elias, For leaving us a great review. We are Floranext work hard to offer the best solution for Florist POS, eCommerce, and proposal software for florist and giving customers the ease of customizing their own eCommerce website. - Floranext.

RZ

Richard Z.  
Owner  
  
Used the software for:

### "Wish I would Have Changed Years Ago!"

July 1, 2014

5.0

I just set up my new Floranext website and love it! It is so easy to use and I am able to change pictures, templates, pricing without a big hassle. I can even do it from my home. The only thing I am mad about is that I didn't change to Floranext sooner!

Review Source

Response from Floranext

November 30, 2017

Thank You Ricard, For leaving us a great review. We are Floranext work hard to offer the best solution for Florist POS, eCommerce, and proposal software for florists. We continue to always keep improving and developing the system and to set standards in the floral software industry. We are so happy that you love your Floranext eCommerce website - Floranext.

LT

Lina T.  
Florist  
  
Used the software for:

### "Excellent"

December 1, 2015

5.0

Amazing,Intuitive Florist software - and most of all affordable. Run your Florist business with ease!

Review Source

Response from Floranext

November 30, 2017

Thank You Lina, For leaving us a great review. We here at Floranext work hard to offer the best solution for Florist POS, eCommerce, and proposal software for florists. We continue to always keep improving and developing the system and to set standards in the floral software industry. - Floranext.

BW

Brian W.  
  
  
Used the software for:

### "Simple to use Website"

January 5, 2017

5.0

I used this for a client once and it was simple and easy to use. No experience needed. If you are a programmer or coder you might look for other options.

Review Source

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