# Page 2 | Floranext Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Floranext the right Florist solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122876/Floranext/reviews

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Floranext

4.7 (74)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Floranext

## Showing most helpful reviews

Showing 26-50 of 74 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Lindsay R.  
Owner  
Events Services  
Used the software for: 2+ years

### "Perfect Floral application for small businesses"

September 15, 2024

5.0

You all have been a blessing. As a small business owner and not sure what products or applications to use for a low expense this was the way for me to go. I have been able to load my contract into the proposal section and really keep all things floral organized.

Pros

Easy to write, produce different proposals. Florals are loaded for you minus you entering in cost. Completely effective for a small business owner.

Cons

Would love to be able to copy pictures from websites vs. saving them on my computer.

Review Source

AP

Ashley P.  
Owner  
Retail  
Used the software for: 2+ years

### "Exceptional POS, Website & Proposal System"

June 6, 2024

5.0

Pros

Floranext provides a user friendly POS that allows upper management to train with ease. The POS is designed to correct you when fields are missing and is easy to follow. In a world built around online ordering, the website allows you to manage it yourself giving you flexibility to add or change any products or inventory at anytime of the day. Clients rave of the ease of navigating the website. The Proposals for wedding and events is amazing to give details to your clients so there is no room for error. Having the built in payment link is also a time saver for both the client and business.

Cons

After the new update there are a few changes that are being addressed by Floranext such as stock pictures to be removed, cut and paste in the website descriptions. Having said that, the Floranext team continues to work on this.

Review Source

CO

Connie O.  
Florist  
Retail  
Used the software for: 2+ years

### "There are no thorns with Floranext"

May 21, 2024

5.0

Exceptional! Pleasantly surprised - in today's world, customer service is a lost art, but not with Floranext!

Pros

Product is easy to user friendly, but customer service is amazing! Very quick response and issue is always resolved.

Cons

Wish in addition to offering a website, an app could be offered.

Reason for choosing Floranext

Pricing was a small factor, biggest positive was the way it was presented and the staff being very reactive to all questions and concerns. They seemed like they would be the best fit for what we needed, and we were right.

Review Source

LDL

Lynette D L.  
Owner  
Retail  
Used the software for: 2+ years

### "Floranext us the a Web site built by florist for florist!"

May 20, 2024

5.0

I have been with Floranext for over 22 years. I have been a wonderful experience.

Pros

They understand the needs of a florist.

Cons

Their website is user friendly and their customer service is superb.

Reason for choosing Floranext

They were more reasonable in cost and they did everything for you. It was an answer to prayer!

Review Source

RW

Robin W.  
member  
Retail  
Used the software for: 2+ years

### "Go with Floranext, you don't need to try any others! (like I did)"

July 9, 2024

5.0

I started out with floranext several years ago, I love the look of their site and the ability to change and add product, pictures and they are very good about adding pages for you. I swithched to Hana because it had a few more integrations (like sending delivery routes to our drivers phones, and allowing them to update deliveries in real time plus a few other options that Floranext did not have. After a little over a year I switched back to Floranext mainly because it was less hassle( there always seemed to be an issue with one thing or another). And I can't tell you how much happier I am and also my employees.

Pros

The ease of using the platform and introducing it to new employees, it integrates well with Quickbooks, and the proposal section is alos very easy to work with and spits out a worksheet, a menu card and what needs to be ordered.

Cons

The only problem I really had was connecting to Stripe, I ordered the wrong equipment by mistale and it took forever to fix it.

Reason for choosing Floranext

I chose Floranext because they are/were in the floral business themselves and have been doing this for a long time. They continue to improve and add to their website.

Review Source

JL

Jenny L.  
Owner  
Retail  
Used the software for: 2+ years

### "Celidan Florist Review of Floranext POS Software"

August 18, 2020

5.0

Floranext has allowed us to have a POS system that gives us a great layout and tech support, but lets us use our own images when needed and have complete control of content and pricing. They connect well with Flower Shop Network and we are able to accept orders from direct customers as well as other florists. For a low monthly fee we have everything we need to run our small business.

Pros

We use Floranext as our Point of Sale and for our internet orders. They have created a beautiful web page for us but we can also make changes and are in total control of it as well. We add our own images and are in charge of the products offered and pricing. It also offers Sales reports and daily delivery reports that are very helpful. When I have had questions their tech support has been available instantly. With the recent Covid issues I could not log in from home and they helped me solve that within a half hour of calling.

Cons

We cannot think of anything that is missing at this time.

Switched from

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)

They required a large membership fee and monthly payments. They required us to buy their products to fill specific orders that came in from other florists. Floranext was a bridge to a website with tech support that let us be in charge of our flower shop and it's items sold.

Review Source

LB

Lesleigh B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Very User Friendly"

August 11, 2020

5.0

Overall, I love working with Floranext. It makes our operations flow very smoothly even when we're busy.

Pros

Floranext is very easy to use. I took over my aunt's flower shop, who was already using Floranext. I was able to sit down, and figure out how to use it on my own. When it came time to decide whether to keep Floranext or not, I opted to stay due to this. I primarily use Floranext to keep track of my in house orders,deliveries, and sales. This works out very well for me. I also heavily use Floranext as a Customer Management Database. It's very easy to find and update information as needed. As well as keeping track of my house accounts for billing.

Cons

I really would like to see there be a choice of fonts when utilizing the Card Message field. Currently there is only a plain font, and there are times when a script or cursive font would be really nice. It would also be interesting if there was a way to store floral recipes in the system, and a current stem count per flower that would automatically degrade inventory counts based on live real time sales. That way when there are high order volumes you can easily see if you have the flowers available while you're taking the order, and if you are low you'll know you need to see about ordering more before pre-book for the following week. Now if that floral recipe was able to print on the order also, that would be outstanding for when a designer is helping out that might not be familiar with the recipes It would also be beneficial to be able to enter multiple orders at once.

Reason for choosing Floranext

Price and ease of use.

Review Source

SW

Stefanie W.  
Owner  
Retail  
Used the software for: 2+ years

### "Game Changer"

July 30, 2020

5.0

If I ever have any problems, customer service gets back to me within minutes and problems get resolved immediatley.

Pros

The best part of the Floranext POS/ Website is how easy it is/ was to integrate my customer database as well as navigate all the features. It's basically foolproof. I think it was created by florists for florists, therefore making it super friendly. The delivery manager with GPS routing is amazing! It's like Amazons delivery service where you can take a photo of the arrangement if its left at the door and the customer is notified in real-time.

Cons

The only thing I think could improve is having a timed feature for rush deliveries on both the website and POS system, that could integrate into the delivery routing system.

Reason for choosing Floranext

It took me almost a year to make the transition because I like to do my research (and I'm old and change is hard) But it was the best decision I could have made.

Switched from

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)

I hated how much money I was losing to a third party. With Floranext I keep all the money!

Review Source

SB

Sabrina B.  
Owner  
Retail  
Used the software for: 6-12 months

### "i what to have a flower shop! "

August 24, 2020

5.0

The support in the beginning was awesome, and when ever I need Technical help they call right back! It’s a great team to be apart off! Some of the girls love it when you send them pictures of the flowers!

Pros

I been in the florist industry for over 40 years. I was a Teleflora florist for a very long time! Being in a small town 3 stops lights I figured this time I didn’t need to be, Teleflora shop anymore! I just needed a soft ware that would keep good records, customers love the fact they can call and all their info is right there it makes taking an order much easier! And my customers love the fact they receive a picture of the arrangement that was sent to there loved one! I love the fact I can change my front page monthly, and change out the arrangements! And sell what I have!

Cons

I had too spend a month going through the website pricing product bring it up to 2020 prices! And some designs I will not do ugly so I had to removed them off it’s been a year and sometimes an arrangement our plant comes through the the price was WRONG! So I honor the price and then up the price! And it still sales at the correct price! Right know we are working on a few issues with the system! But, overall it’s a great system!

Reason for choosing Floranext

There are 3 shops in town who have lovely program in Spokane, WA So all there websites look alike! Teleflora they what to be your business partner. So does. FTD! But I believe at this point in my time do what I do! 40 years I got a lot to share!

Review Source

BG

Barbara G.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great Website for florists"

July 29, 2020

5.0

I am very happy with Floranext. It is a smooth process and sales are way up! I like the fact that it comes with a SEO that helps get you ranked well on Google. We can really see a difference in some of the areas that we are ranking higher in.

Pros

I love the calendar on the website! I love how easy it is to stop taking orders when we are busy or to block off days when I want to go on vacation. It is easy to use and set up. The people from Floranext were so helpful with setting up my site. I think the end result is beautiful and I have increased sales! I also like the banners that are easy to change whenever I want a new look. I love my new site!

Cons

For some reason, I get quite a few calls saying that they did not get an email receipt. I'm not sure if that's a glitch in the system or if they are not checking their junk mail. It also has a glitch that if people just put in the zip code when ordering for delivery, it goes into whatever state that they are ordering from. So I get a few calls thinking we don't deliver in that zip code. Once they put in Colorado it totally works.

Switched from

[Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

The web site did not have a calendar and was very hard to manage. It needed to be redone and got a referral from someone for Floranext.

Review Source

CF

Carol F.  
co owner  
Retail  
Used the software for: 2+ years

### "Best website in the industry"

September 25, 2020

5.0

One of the greatest assets in using Floranext is their excellent Customer Service. If ever I find I have a problem or something isn't working properly, I just have to pick up the phone and \[SENSITIVE CONTENT HIDDEN\] or one of the support team works on it until it is fixed. Most of the time the problem is Operator Error and they don't make me feel like an idiot, even though it was probably my fault. My customers love the look of my website and I get compliments all the time about it.

Pros

Our shop has been using Floranext products since 2013 and would never consider changing. We get compliments all the time on our website because it is so different from all the other cookie cutter sites. Our clients mention how easy our site is to navigate and are happy that they are able to place their order online with no hassles. As an admin on the site I like how easy it is to make changes when necessary. The Banners given are beautiful and we can keep our customers updated on the tag line provided at the top of the front page. This especially came in handy when we expanded our business and through the COVID issues.

Cons

I can't think of one feature that I don't like with this software.

Review Source

NB

Nancy B.  
Owner  
Retail  
Used the software for: 2+ years

### "Floranext is a florist's best friend."

August 25, 2020

5.0

When we dropped all of the wire services, we needed our own website. Floranext was recommended by a florist friend and it is one of the best things we have done for our business. The customer service has always been very helpful with any issue or problem that we have had. They answer questions promptly and help me resolve them.

Pros

I can easily upload pictures of our one and only products. Pricing them is also very easy and it's no trouble to change the pricing. My customers also love my website and have said so many times. This website shows our customers that we care and are savvy in today's world. It is very easy for them to navigate and understand the ordering process. I actually let our instructor use our website during a small business seminar. She actually said that our website is exactly what every business needs. I tell all my florist friends to use Floranext.

Cons

My only wish is that there was less spaces for our customers to write on our enclosure cards. Sometimes they get to wordy and it is difficult to put everything they wish to convey on our cards.

Review Source

EV

Edith V.  
owner  
Retail  
Used the software for: 1-2 years

### "It has been working so well for my business that I wish my competition would never know about it."

August 11, 2020

5.0

This is my third website and I have never been pleased with any of the other ones. I now understand, how can we work together to better my business. I feel like we are a team.

Pros

The personal is always ready to help you with your questions and concerns. Floranext also call us to follow up on how we are doing and what can they improve.

Cons

I wish the software could allow us to source our orders by dates, names, etc.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Floranext

They understood what necessities and it was easier to set up my website.

Switched from

[BloomNation](https://www.capterra.com/p/133811/BloomNation/)

The previous website was not producing the results I needed to grow my business. I never felt like they care about my business and it was sooo complicate to upgrade my page.

Review Source

JC

Jerry C.  
Owner  
Retail  
Used the software for: 1-2 years

### "Floranext e-commerce websites are a business changer!"

September 9, 2016

5.0

For years I have been with a floral software company who had control over my website. I had to ask them to add photos or products, and pleaded with them to change the look to best represented my business, I had enough and found Floranext POS & e-commerce websites. Floranext has been a business changer and I have should of went to them years ago.

Pros

With the Floranext e-commerce site, I am able to add my own photos of products, Change the theme and look that best suits my business, and I can just do it with a few simple clicks. I do not need to call anyone to do it for me, unless I have questions, and Floranext's team is always there to help. The best part is I have complete control over my domain name, unlike other floral software companies. There is no contract with Floranext and I can move on with my domain name if I so choose.

Cons

Since being with Floranext, there have been no cons, the team at Floranext is always there to answer my questions via phone, email, or help desk. Since Getting the website, I have also added the POS.

Review Source

Response from Floranext

November 30, 2017

Jerry - Thank you for taking the time to leave a review on Floranext. We here at Floranext are so happy that you love your Floranext eCommerce website. We strive to have the best solutions for florists and the best customer service team to help assist in any way possible. - Floranext.

KN

Kamilla N.  
owner  
Design  
Used the software for: 2+ years

### "Floranext review"

June 4, 2020

5.0

I chose floranext over 5 years ago. I was looking for a POS at the time, as I was working from non floral POS and it was more difficult to keep track more specific floral industry related stuff. I worked with \[SENSITIVE CONTENT HIDDEN\] on trying FLoranext and was convinced this was the way to go for my shop then. The transition was easy.

Pros

This software is built by someone who knows the industry in and out and had their own floral business for many years. This software is designed to have the work done for you. You can keep everything in one place and they don't stop to think outside of the box if the client is interested in particular features.

Cons

There is always room for more features and they would customize it to fit your needs.

Reason for choosing Floranext

I did a lot of research and Floranext was the one I felt was a great fit for my company.

Review Source

MD

Matthew D.  
Owner  
Design  
Used the software for: 2+ years

### "This software works great for our independent flower shop."

June 27, 2019

5.0

Since we are now an independent florist and don't belong to any order-gatherers, Floranext has provided us with a way to maintain business as usual. For the most part they have been able to provide for all of our front and back-end needs. Their technical support is excellent and they really care about us, their clients.

Pros

We love the iPad pos, the delivery software, and the billing feature.

Cons

I wish this software accommodated multiple tax codes during a sale. We use different tax codes depending on the products being purchased and it would be less cumbersome to enter a sale for a client if it were possible. Also, we have clients that want to send multiple orders out at once, to a ticket based option would be great so we don't have to start a new order every time, saving time on the customer service end of the transaction.

Review Source

AR

Anita R.  
Owner/ Designer  
Retail  
Used the software for: 2+ years

### "Best Beginning for Florist's"

September 23, 2020

5.0

The floranext program lets you make all the money . There are no fees ,no books to purchase , no percentage to give away.

Pros

Floranext customer service is great. Anytime I had a question about the website \[SENSITIVE CONTENT HIDDEN\] or another team member responded quickly with guiding me through every step. When I wanted to add wedding packages and other special events all I did was tell my floranext rep and he did all the work .The website is easy to use.

Cons

What I like least is that I had not heard of it sooner

Reason for choosing Floranext

I choose Floranext for its moderate low monthly fee and customer service

Review Source

RB

Rachel B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Floral Shop Owner"

August 17, 2020

5.0

Being a 1 person shop its important to have an easy POS system and website that i can easily work and know how to do alot on. I wouldn't switch to any other systems.

Pros

It's very easy to use. And I can customize it to my shop and my floral arrangements. I change up the banner based on holidays, I can take things of my site with a click of a button. And the wedding proposals make doing weddings so much more easier and the brides love the set ups.

Cons

When typing an enclosure card for a client we run out of room quickly. Wish we had the option to add more words to the cards. Also wish there was recipes for the florist for the floral arrangements on the website given to us.

Alternatives considered

[Dove POS](https://www.capterra.com/p/127889/Dove-POS/)[FTD Mercury](https://www.capterra.com/p/136376/FTD-Mercury/)

Reason for choosing Floranext

I could customize the website to fit my store and my designs. And they didn't take money from each order coming across online. Its a 1 set monthly fee and that's it!

Review Source

LH

LaRea H.  
Owner  
Retail  
Used the software for: 2+ years

### "I wish I would have had you sooner so that I could have loved you longer!!"

August 25, 2020

5.0

I am absolutely head over heals in love with this product! I’ve been in business 18 years, best decision I’ve ever made was signing up for this!

Pros

This website POS system saves my day I’m telling you! Forget doing old school paperwork, and having a ton of paperwork sitting in boxes for 10 years!! This has been a complete lifesaver and came changer for me and my business! Love love love!

Cons

I wish there was more banners to choose from.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Floranext

Because it wasn’t perfect for my business.. this is perfect for my shop!

Review Source

LP

Laura P.  
Owner  
Farming  
Used the software for: 1-2 years

### "If they would just fix a few thibgs"

September 16, 2018

4.0

This product could be the absolute best if they could just work on these few issues. These very basic, core tasks are fundamental to running a successful business and without them it negates the other positives about the software.

Pros

Pretty user friendly- easy order entry. The proposals feature is awesome. I love that it’s cloud based so I can access anywhere. The super ticket printing is also awesome. It also connected easily with my wix website which was really important to me.

Cons

does not integrate with quickbooks even though it says it does. I have paid a quickbooks certified bookkeeper over $4000 over the last year and a half to get this working and it just doesn’t. Also, you can not send a house account customer a statement - well you can if you want them to call you completely confused and you want to look totally unprofessional. I literally have to create a month end statement in another software and send it to my customer. Good thing I don’t have a ton of house accounts. There are a few other issues but I think you guys get the idea.

Review Source

WH

Wesley H.  
Owner  
  
Used the software for: 6-12 months

### "Great Cheaper Alternative than FTD/Teleflora POS"

October 31, 2017

4.0

Saves a lot of time for end of month accounting and multiple channels to be able to access the POS.

Pros

Its cloud based so I can use it at home as long as I have a working browser and login. There are no contracts. I am able to map out delivery routes and still print on floral paper from Teleflora. I can open up multiple browsers to do multiples at once. I can easily pull reports and see how I did during the day and it calculates taxable and non taxable items at the end of each month. It has Stripe Integration which I believe is safer than other payment processors. Good news is that I have always been able to reach out to IT Support and have requested changes and they do listen and work on them. Some things that I have asked for they have fixed or implemented.

Cons

There are still a few UI issues that don't always make sense. I am not able to send out invoices (only email receipts). I cannot perform multiple delivery orders in one transaction. Sometimes the server is slow and transaction take a while or sometimes the server is down or something and I can't access the POS. Its not the end of the world but you can tell they are still working on the software.

Review Source

EK

Emily K.  
Owner  
Retail  
Used the software for: 1-2 years

### "A Great alternative to Wire Services"

August 25, 2020

5.0

They are easy to work with and it is an easy program to use.

Pros

It is made for florists so the functionality of receiving orders, making card messages and the like are great. They set it up to mimic Dove and FTD, so it is an easy switch with far less cost. Also, being an online program, it is accessible from anywhere and if you have computer problems, you will still be able to use it.

Cons

There are still some functionality issues with the delivery management, but they are continuing to update the program and make it better.

Reason for choosing Floranext

Pricing and usability

Switched from

[FTD Mercury](https://www.capterra.com/p/136376/FTD-Mercury/)

I no longer wanted to pay the fees attached to FTD

Review Source

SJ

Susan J.  
Owner  
Retail  
Used the software for: 2+ years

### "Software Review"

October 2, 2020

5.0

Pros

I have used other Florist software and can say that I love how easy Floranext is to use. The software guides you through the process of taking an order, pretty much click, type and print. Floranext also helps me with our website and it is very user friendly and easy to upload our own pictures to our website. You can also route your deliveries from the software! Bonus!

Cons

I do wish you could see the routes after they were delivered and be able to print a map of the route. Not just the list of the route.

Reason for choosing Floranext

I choose Floranext because of their ease of use. It was not hard to figure out how to use the software.

Review Source

JN

Jim N.  
Owner/Designer/Buyer  
Retail  
Used the software for: 2+ years

### "Love Floranext!"

September 19, 2020

5.0

Super friendly staff, super easy website to build on and navigate through, and I wouldn't use any other floral website. Lots of other companies are trying to get us to move over to their websites, but I always tell them, I LOVE FLORANEXT and am not leaving.

Pros

Floranext is super easy to use to build on and navigate through. It's affordable and the staff is quick to get back to you if you have an issue.

Cons

I want to add tip line for our delivery drivers to get tips in advance from the sender, but right now Floranext is not able to add that feature to our website checkout page.

Reason for choosing Floranext

Price and overall look of website of Floranext

Review Source

MA

Misty A.  
Owner/designer  
Retail  
Used the software for: 2+ years

### "Satisfied Customer "

August 10, 2020

5.0

The best in customer service and product. Everyone with Floranext has always been helpful. Floranext is always reliable and easy to use. I am a very satisfied customer!

Pros

The ease of use, product categories and daily/monthly sales reports are my favorite features. They help me see what is selling, when it sells and what I don’t need to sell anymore. In short it saves me money and time! Time is priceless!

Cons

The split payment is sometimes difficult. Would love to have a notes section for house payments.

Review Source

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