# PawLoyalty Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PawLoyalty Pro Software - reviews, pricing plans, popular comparisons to other Kennel products and more. Source: https://www.capterra.com/p/122890/PawLoyalty-Pro-Software --- # PawLoyalty Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PawLoyalty Pro Software ## What is PawLoyalty Pro Software? PawLoyalty is more than software. We improve your sales & marketing processes (lead tracking, automated email marketing, scheduling call backs), Provide visibility into daily operations and the associated labor costs (real-time feeding/med/activity tracking & reporting) all while Enhance the customer experience (customer mobile app, text/email report cards, surveys & reviews on Yelp/Google). Deliver the highest quality of pet care and set-up employees for success with PawLoyalty. ## What is PawLoyalty Pro Software used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Top alternative Featured Overall rating Based on 62 user reviews Reviews sentiment Positive 90% Neutral 2% Negative 8% Starting price $70 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PawLoyalty Pro Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pawloyalty.com&name=PawLoyalty Pro Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PawLoyalty Pro Software 4.6 (62) VS. [4.2 (214)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting Price $70 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (62) Ease Of Use 4.2 (229) Value For Money 4.6 (29) Value For Money 4.1 (221) Customer Service 4.7 (61) Customer Service 4.2 (221) ## PawLoyalty Pro Software alternatives [4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122890/PawLoyalty-Pro-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Booking Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Client Portal 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Customer Accounts 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes PawLoyalty Pro Software 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Automated reminders and confirmations for booked appointments and events via text or email Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Receive and/or send email notifications for urgent updates, requests, or other information Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Track and manage inventory levels to maintain proper supply Mobile pet grooming business that can work from different locations Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Saves and tracks pet birthdays For pet grooming businesses Accept and process customer payments for products or services using hardware and software Schedule repeating appointments based on a duration of time Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Database containing accurate and up-to-date information on all operational services Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Get Advice We can help you find the software with the features you need. Features 4.6 (30) 4.6 Based on 30 reviews ## Pricing Value for money 4.6 (29) Free Trial Basic $70.00 Flat Rate,Per Month Value for money 4.6 (29) 4.6 Based on 29 reviews ## Integrations [ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Mailgun](https://www.capterra.com/p/159630/Mailgun/)[ Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (61) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (61) 4.7 Based on 61 reviews ## User reviews Overall rating 4.6 Based on 62 reviews Filter by rating 5(51) 4(5) 3(1) 2(1) 1(4) Mentioned topic Sorted by most recent MD Misty D. Dog trainer Professional Training & Coaching ### "Not for TRAINERS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 20, 2022 It was the worst ever. No communication lots of promises no follow through but quick to steal your money Pros There were no pros for trainers. This was awful and they offered no refund!!! Cons This was a scam! Not meant to help trainers was sold to me as if for trainers. Took over 1500 dollars! Suffered for 2 months. Never 1 day it was right. Took 3 months to launch. No refunds. They are crooks Reasons for choosing PawLoyalty Pro Software I was naive and was bamboozled by \[SENSITIVE CONTENT\] Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brandy S. Owner Retail ### "A must have for kennel and or grooming facilities " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 Customer service is awesome and they’re willing to help you learn what would work best for your business with trainings in either 1 on 1 or a group. They take your ideas on improving the program as well. Pros It has soooo many options in one program Cons It really takes a while to understand cuz there’s soooo much to use/learn. Wish they’d have a cat icon for cat boarding instead of a running dog icon. Lol Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kathy K. Owner Hospitality ### "Excellent Company & Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 24, 2022 Paw Loyalty is the most robust kennel management system I have ever used. As a franchisor and franchisee, I and several other franchisees evaluated comparable kennel management software packages. We evaluated functionality as well as support models. Paw Loyalty was the choice. Over the years, \[SENSITIVE CONTENT\] and his team have delivered on every promise and on every request. I highly recommend him, his team and his entire suite of products. Pros Paw Loyalty is easy to use. From an owner perspective, the business reporting and marketing tools are very, very good. Cons Only 1 staff complaint and that is the speed at check out. However, our issue may be caused by our internet provider and not Paw Loyalty. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Cara L. owner Individual & Family Services ### "My day to day usage of PawLoyalty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2021 So far my overall experience has been very positive. From setting up my pricing & services I have to the customer service side of it. I've not one time had a bad experience. They have always been there to answer all of my questions. Pros So far the software seems pretty easy to use. I haven't learned all of the functions yet, but I'm able to explore and navigate to see everything available to me. Cons There are a lot of the options that I won't use in my business. It would be nice to be able to somehow adjust pricing to include only what I would be using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Michelle K. Salon Manager Consumer Services ### "Just amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2021 I have never have had such amazing customer service as I have from pawloyalty, they have been just super awesome. Pros It is extremely user friendly, the customer service is out of this world, can contact anyone and you will get an answer quickly. Training is awesome as well, they don't just say here is the software figure it out, they do zoom trainings with your staff so everyone is on the same page. Cons I haven't found any cons yet software is sime to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jessica P. Owner Hospitality ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2021 Pros I feel this software is easy to use and very user friendly. They have always been great when I call about an issue and very responsive. Cons Just a few suggestions to add at the moment. It would be nice to select a dog to be in inactive that is no longer with the family rather than delete them all together. I also wish there was an option to select multiple vaccinations with the same expiration date. Reasons for choosing PawLoyalty Pro Software pricing and ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Karin F. Chief Executive Officer Professional Training & Coaching ### "Stellar - Exactly what we needed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 Pros PawLoyalty is easy to use and has all the features we need. The customer service is amazing as well, and if I don't know how to do something, I get an immediate response and solution to my problem. I am thrilled that I was able to find an all-encompassing software, with such a great team behind it! Cons So far so good. My biggest concern is tracking all of our "grandfathered-in" clients and ensuring we continue to provide them the proper support, but I haven't seen anything to worry me yet. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity is awful and we did not have everything we were supposed to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Carmela K. Owner Leisure, Travel & Tourism ### "Pet care industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 15, 2021 Impressed! Pros \[SENSITIVE CONTENT\] is an amazing marketing and technology guru. He is brilliant, helpful, and most generous with his time and assistance! Cons Weekend support needed. Team members could return calls faster. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/) [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing PawLoyalty Pro Software \[SENSITIVE CONTENT\] professionalism and assistance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 20, 2021 Thanks for the review Carmela, we really appreciate your business and have loved working with you to streamline and grow your business. For your weekend support, remember to use the weekend real-time text line instead of submitting a ticket. That way you will get the fastest response vs having to wait until Monday. JC Jennie C. Owner Retail ### "A Time for Change" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2021 Excellent. I had questions answered when I needed it and they were very patient with me asking. After 20 years in the business, I went from paper and pencil to this software. A lot of work to get info entered, but so worth the time. I love it so far. Pros Ease of checking in and checking out clients Cons Not all categories fit for my business. There are things that I did not need for my services. Reasons for choosing PawLoyalty Pro Software I liked some of the options it gave me to do with the company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 20, 2021 Thanks Jennie, we have loved helping you make the transition to software and can already see the results for you. Now everything is streamlined and organized so that you can spend more time doing what you love. Don't forget to book your marketing session once you are comfortable and using the basic features. We want you to take full advantage of the software to grow the business and improve the customer experience. MA Mariano A. Owner/Head trainer Consumer Services ### "Pawloyalty is powerful and helpful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2021 Pros The help we receive from employees of pawloyalty. \[SENSITIVE CONTENT\] especially is incredible! Cons not sure yet. still getting used to it. I'm already feeling that there are a few opportunities to further automate emails and invoicing options but I'll have to wait till I've had more time with the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/122890/PawLoyalty-Pro-Software/reviews/) Popular comparisons [MoeGo vs PawLoyalty Pro Software](https://www.capterra.com/compare/122890-165732/PawLoyalty-Pro-Software-vs-MoeGo) [DaySmart Pet vs PawLoyalty Pro Software](https://www.capterra.com/compare/93413-122890/DaySmart-Pet-vs-PawLoyalty-Pro-Software)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)