# TwentyThree Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TwentyThree Software - reviews, pricing plans, popular comparisons to other Video Management products and more.

Source: https://www.capterra.com/p/122893/The-Video-Marketing-Platform

---

# 

 TwentyThree Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TwentyThree

## What is TwentyThree?

TwentyThree is the world's first all-in-one Video Marketing Platform that enables everyone in any company to Get Real with Video. From our much-loved webinar tool, to simple but powerful ways of hosting & managing videos on your site, gathering leads, and analyzing your videos’ performance, TwentyThree is the essential platform for bringing companies into a video-driven world. As Europe’s only global video leader, we have all the tools any team needs to make, manage, and share video & webinars.

## What is TwentyThree used for?

[Video Management](https://www.capterra.com/video-management-software/)[Video Marketing](https://www.capterra.com/video-marketing-software/)[Video Hosting](https://www.capterra.com/video-hosting-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€499

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TwentyThree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.twentythree.net&name=TwentyThree)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TwentyThree

4.7 (16)

VS.

[4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/)

Starting Price

€499

Flat Rate, Per Month

Starting Price

$19

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (16)

Ease Of Use

4.7 (1,048)

Value For Money

4.5 (13)

Value For Money

4.3 (724)

Customer Service

4.7 (14)

Customer Service

4.6 (628)

## TwentyThree alternatives

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

[4.6 (1,048)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/)

[Viloud](https://www.capterra.com/p/236565/Viloud/)

[4.8 (56)](https://www.capterra.com/p/236565/Viloud/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236565/Viloud/)

Highest Rated

[Gumlet](https://www.capterra.com/p/207067/Gumlet/)

[4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207067/Gumlet/)

[Mindstamp](https://www.capterra.com/p/194012/Mindstamp/)

[4.9 (37)](https://www.capterra.com/p/194012/Mindstamp/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194012/Mindstamp/)

[View all alternatives](https://www.capterra.com/p/122893/The-Video-Marketing-Platform/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Closed Captions

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Process of displaying text on a television, video screen, or other visual display

Customizable Branding

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Social Sharing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Allows businesses to share their videos on social media.

Video Editing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

API

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

TwentyThree 67 features

Define levels of authorization for access to specific files or systems

Provide personalized marketing content

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Upload audio and video files

Track visitors'/audience's responses across web pages and other optimized content

Branding videos with company logo

Upload multiple documents at once

Process of displaying text on a television, video screen, or other visual display

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Integration with third-party CRM systems

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Public or private sharing of digital files such as documents, audio/video, images, and more

Find & retrieve relevant data or documents

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Live stream to multiple devices simultaneously

Collection of images, videos and other digital content that can be used

Collect and maintain structured information that describes data or content

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Supports various file formats

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Allows users to secure content and data for any use.

Analyze and gain insights into data in real-time

Receive data and information in real time

Record live video calls to play later

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Record and save a video file of what is happening on a computer screen

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Allows businesses to share their videos on social media.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Monitor user activity through engagement methods

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows the upload and storage of videos within the system

Create original videos from scratch

Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions

Store, stream and distribute video content across various online platforms.

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Allows videos to be tagged with an identifier to enable easier search

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

Create, design and manage workflows for repetitive tasks

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.5 (13)

Free Trial

[View pricing plan details](https://www.capterra.com/p/122893/The-Video-Marketing-Platform/pricing/)

Video Marketing Platform

€499.00

Flat Rate,Per Month

It includes:

-   1000 Videos
-   10000 Contacts
-   1 Workspace
-   3 Integrations
-   3 Social Media Connections
-   Full GDPR Compliance

Enterprise

€2,499

Flat Rate,Per Month

It includes:

-   Unlimited Videos
-   Unlimited Contacts
-   Unlimited Workspaces
-   Unlimited Integrations
-   Unlimited Social Media Connections
-   Single Sign-on & Secure Sites
-   Dedicated Client Director and Video Plan
-   Custom Contracts
-   Custom Compliance Assessments (technical, security)
-   Custom DPA and SLA
-   Full GDPR Compliance

Value for money

4.5 (13)

4.5

Based on 13 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 16 reviews

Filter by rating

5(12)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VM

Vincent M.

Marketing Automation Consultant

Marketing and Advertising

### "A great video / webinar management software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 12, 2023

Pros

To us, the most important is that we could integrate twentythree with our marketing automation tool (Marketo), so we are able to track in marketo the contacts that watched videos, webinars, replays. Moreover, we can score our leads based on very detailed metrics such as how much % of a video a viewer has watched, etc.

Cons

Not really anything to says as cons, the support is also very helpful!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EÖ

Eyup O.

Industrial Engineer

Financial Services

### "TwentyThree EO"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 11, 2022

Pros

When I need customer support, I can reach them immediately and they help me a lot. It's also great to add action to my videos.

Cons

It is a bit difficult to learn the software, obviously, but after learning it, it is very easy and enjoyable to use.

Switched from

[Imagen](https://www.capterra.com/p/112929/Imagen/)

[Hippo Video](https://www.capterra.com/p/163124/Hippo-Video/)

[Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)

[Filecamp](https://www.capterra.com/p/133218/Filecamp/)

[tubics](https://www.capterra.com/p/181135/tubics/)

I used all of them for different file types

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sibylle C.

Key Account and Consumer Experience Executive

Cosmetics

### "Review of 2 months setting up P23 in CH"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

July 13, 2021

I was not in this project from the beginning on. As my colleague left to the maternity leave i took over after there where already some internal trainings on the usage happening. It was not easy for me to check in and understand the tool propperly. Lucky me we had some meetings with \[SENSITIVE CONTENT\] and he was very paitent and gave alot of helpful tips. I love, that the support is always very fast reacting.

Pros

I really love, how the Frontend page looks like for our consumers. For the user its very easy to click trough all the video's, the attachments are nicely added (could be a bit more visible).

Cons

I was hoping that the webinar function will be more advanced or even similar to Zoom or Teams. Unfortunatly it is not the way we would like to interact during our Educational Trainings. There was alot of techinal issues like the screensharing was not working, huge delay on the chat, no interaction.if you share your screen you can not see yourself or the chat anymore. Thats why we will not use it for webinars,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sarah B.

Research Assistant

Biotechnology

### "TwentyThree"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 3, 2021

Overall, I found that all of my business/personal needs can be met with features available for free on YouTube, so I didn't really see a reason to continue to use/pay for TwentyThree.

Pros

It's great for webinars, there are lots of customization options. It also integrates well with social media platforms, so it's easy to share videos once they're created.

Cons

It's ridiculously expensive (starting at $199.00/month). I don't understand why someone would use this product while there are a number of other video hosting sites with the same features (such as YouTube) which are absolutely free. Also, it's pretty difficult to learn the program and it takes a long time to set up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kim K.

Marketing Manager

Human Resources

### "Great webinar tool with some integration issues"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

October 28, 2020

Pros

Modern system which can really help with streamlining webinars and automising some keynfunctions.

Cons

Integration between 23 and HubSpot doesn’t work well at all, contacts that signed up get lost in the process. Customer help is trying their best, but it took close to 2 months to get a response

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Steffen H.

CRO

Computer Software

### "Great tool for your online events"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2020

I would definitely recommend TwentyThree for any company using webinars for online events and lead generation.

Pros

The TwentyThree webinar tool is very user friendly. It takes only a few min. to setup and you are ready to go. Once you have your setup ready it's very easy to close and use previous webinars as a template for the upcoming webinars. I also love the fact that you can customize everything to be inline with our brand - domains, logos and colours - everything is customisable.

Cons

It's a bit difficult to showcase audience questions live on the screen when they are too long (in the chat).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Julianna S.

Events, Video Marketing & Partner Relations Coordinator

Online Media

### "If You Haven't Tried TwentyThree, You Aren't Capturing Your Full Video Potential"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2019

I have been using TwentyThree for a few months now, but following the company for longer. You truly don't full grasp how important it is to have video data of this quality until you actually have it. As we start to increase our use of video, with TwentyThree I am able to constantly analyze what is working and what isn't. I can start to better understand audience engagement with my content. And even with the use of the collector tool I can capture people when they are most invested and create the ability for them to reach out and get more information. If you want to take your video marketing to the next level, you need to look into TwentyThree!

Pros

With TwentyThree, it's possible to see video data on a whole other level. You can see exactly where people stopped watching, where people repeated certain parts of a clip, etc. I can the embed my video anywhere and have access to audience insights that I can use to grow my video marketing capabilities. It's an incredible platform that has provided users with so much more power than ever before. And not only is their platform helpful to my daily video marketing, but they are leaders in the video marketing realm and constantly provide us with tips (sometimes via Webinar, another super cool function) for how to improve and grow!

Cons

The ability to go in and out of sharing your screen during a webinar is a bit difficult, but it's something that can easily be solved by asking the TwentyThree team for help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Sebastian D.

VP EUROPE & UK

Media Production

### "An astounding video marketing solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2019

We work closely with 23 as a partner and avid user of their platform and couldn't recommend it higher in terms of cultural fit, consolidated dashboard / analytics and ease of integration. The team are great to deal with.

Pros

\- Consolidated dashboard / analytics - Ease of integration. - The team are great to deal with and their support function is on point

Cons

We haven't come across too many hurdles, to be honest

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Diederik M.

Chief Marketing Technologist and Founder

Management Consulting

### "Easy of integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2019

We are able to quickly launch new videos and promote these on different platforms. And all data is integrated to Marketo, which significantly improves our lead scoring and interest profiling on our customers and prospects.

Pros

The ease of integration on both sides. It's so easy to publish a video on social platforms. And it's also easy to integrate the platform with marketing automation, such as Marketo. The integration with Marketo enables you to recognize who viewed which video to what extend, which can be leveraged to complete interest profiling and buying score.

Cons

The statistics are good, but it would be great to be filter out your own views (e.g. based on IP address for example).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Christopher K.

Digital Campaign Manager

Mechanical or Industrial Engineering

### "Top-class customer care"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 21, 2019

We wanted to convert a high number of video views into actual leads. We are on the road to achieving this, but takes time, as with any new software. While some things can be tricky to find and take time to set up, I have been move than happy with 23's customer care team and its responsiveness. They alleviate frustration quickly. In our negotiations, 23 were helpful and did their best to help tailor a solution that fitted our business, meaning that we more easily could get the investment to pay off and make sense.

Pros

\- Collects video data across platforms for easy reporting - Customizable players on our website - Customizable video hub - Integration with other software such as MailChimp - Call-to-actions in owned players - Top-class customer support

Cons

\- Can be tricky to find your way around in the beginning - Time-consuming to set up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122893/The-Video-Marketing-Platform/reviews/)

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