Polycom

RealPresence Platform

4.5 / 5 4 reviews


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • Polycom
  • www.polycom.com
  • Founded 1990
  • United States

About RealPresence Platform

Design, implement and manage a scalable video infrastructure network , media servers, distributed video & video conferencing.


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RealPresence Platform Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

RealPresence Platform Reviews Recently Reviewed!


Easy to conference anywhere in the world

Apr 25, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to call and communicate with coworkers and business partners the world over with this program. Clear sound and video every time.

Cons: The user interface is difficult to learn. Especially the phone hardware/speakers can be difficult to set up if not familiar.

Capterra-loader

Great collaboration tool and video conferencing

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Once setup the process of video conferencing is very easy and collaborating with other internal/external clients is made easy with the handy desktop interface.

Cons: The setup process is a little tricky, especially when you have a large network infrastructure, but once this is out the way the process is simple.

Overall: Video conferencing and project collaboration.

Capterra-loader

Since we adopted Polycom we have brought our travel costs down drastically.

Mar 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the screen sharing ability. This has made our meetings much more interactive and has nearly stopped our staff from having to travel country-wide to have meetings.

Cons: Having an HDMI cable from the unit to the table to plug in a laptop is a bit annoying as we use ChromeCasts throughout our offices with no need for a cable to plug in. If Polycom could adapt a wireless solution they would be unstoppable

Decent product.

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The best thing about this program as it's ease of use. We use many different video products and this is definitely one of the easier ones to walk someone through.

Cons: We've had issue with video freezing and/or audio dropping from time to time. It doesn't happen enough that our providers are unable to work but enough for us to get complaints about it. Overall quality is good, it just depends on the network they're remotely connecting to.

Overall: Easy to deploy and use.