Who Uses This Software?

All size practices ranging from large multi-facility hospitals, to small mobile practices.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Onward Systems
  • www.onwardvet.com/
  • Founded 2000
  • United States

About Onward Vet

Onward Vet is an elegant, very easy-to-use, and comprehensive Cloud-Based Practice Management Software with built-in client communication/portal features. - Complete state-of-the-art paperless system with features such as SOAP/Surgery notes, Inventory, Invoicing, Appointments, Rx, Lab/Device Integration, Referrals, Reports and Treatment Plans. - Easy migration from Avimark, Cornerstone, Intravet, Impromed, VIA, et


Onward Vet Features

  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Boarding Management
  • Image Storage
  • Inventory Management
  • Patient Records
  • Prescription Management
  • Treatment Plans

Onward Vet Reviews Recently Reviewed!

A key asset for a successful start up veterinary hospital!

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OV is simply elegant and highly intuitive for our fast paced doctors and staff. It can be tailored to our unique practice needs and optimized to drive efficiencies and processes that improve costs. Lik sour new hospital it has evolved over the last 2.5 years and is now better than ever.

Cons: For the value - Nothing! I would like to see in the future a Voice to Text solution that can keep up with our hospitals pace. The current voice to text solution exists but is about as fast as traditional keystrokes.

Overall: Speed Quality and Value are apparent with this system. OV thinks outside the box and brings process and efficiency to the veterinary hospital

Vendor Response

by Onward Systems on August 07, 2017

Thank you Dr. Cordes and team!

Product is solid, great service at a fair rate.

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, depth of options and reports. I like the system layout and how everything is put together.

Overall: We hold all clients charts and cloud based makes it easy!

Vendor Response

by Onward Systems on August 04, 2017

Thank you John, and team!

Less paper and more organized

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have gotten rid of the file cabinets...in a small clinic, space is valuable. I have the ability to review cases, complete write ups and communicate with clients anywhere, anytime as long as I have internet. The software is so easy to use. And they constantly improve it, making things even easier. No scary upfront fee. It has been 3 years and I can't find anything negative to say. Recommend it.

Vendor Response

by Onward Systems on April 14, 2017

Thank you Dr. Salvador and team!

Dr Stenson

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of access and being user friendly.

Overall: We started using Onward Vet as a new practice in 2012 and have grown with Onward Vet. They were fairly new at that time and have been very good about adding and improving features. They have been a real asset to a young practice and their being web based has been great. My staff commonly looks up and puts in histories on their smart phones.

Vendor Response

by Onward Systems on March 25, 2017

Thank you Dr Stenson and team!

From no computers to almost all computerized.

Mar 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a very comprehensive program. It is cloud based and available anywhere. I helps me and makes me be a better record keeper.

Cons: At the start it was a bit confusing and frustrating to learn the flow of the program.

Overall: We have been using Onward Vet for almost a year now. We had a small animal practice without any computers in the office, but were looking to computerize. After examining a number of programs we decided to go with Onward Vet. From the start, we received great support to help us get started and up and running. The program has a bit of a learning curve but with some time and experience, it becomes easy to use. Today we have six computers in the office and can also access the program from anywhere, on our phones, iPads and home computers. It is nice to be able to have the information available anyplace and any time. I can say this is a great program. It is as complete as I could want. There are parts of it that are still waiting to be investigated and learned if we need them. Our paper records are slowly being phased out as we are moving toward a "less paper" practice. I must say that the development team for Onward Vet has done a great job creating this program and they are continuing to make improvements. We have enjoyed working with the Onward Vet staff and the program. I would recommend this program to other veterinary practices.

Recommendations to other buyers: Be patient with the program and it gradually unfolds as to why things are done the way they are in the program.

Vendor Response

by Onward Systems on March 16, 2017

Thank you Dr. Teare and team!

Onward Vet is a great software!

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Onward Vet for about 1.5 years for my mobile practice.
I find the software extremely easy to use and the support is always available.
It has all the features that I am looking for my practice and then some.
Even on the road, I am able to connect to Onward Vet using my hotspot cellular modem.
The system is fast, intuitive and the medical notes are organized very well.
Onward Vet is completely paperless, I do not have to worry about printing invoices and estimates.
Integration with Antech and IDEXX labs makes it seamless for me to place and receive lab results.
I highly recommend the Onward Vet software for anyone looking to get higher efficiency in their practice, and to help grow the business by leaps and bounds, like it did for me!

Onward Vet is a comprehensive and convenient practice management software.

Jul 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Onward Vet is very innovative and they are frequently making improvements for ease of use or as user needs change. The program also allows a practice to create and use forms within the program as needed. Since we are a mobile service, the ability to access the software from any location is also a great feature. The ease of use makes data entry quick and client / patient information can also be quickly accessed from several areas throughout the program. The ability to send invoices and documents directly to our clients upon completion of the visit has saved us time and additional expenses.

Excellent solution for our cat hospital.

Jun 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The solution offered by Onward Vet is a little different than some of the others we looked at, being "cloud based." We are a solo practice limited to cats. Most of the other practice management packages we looked at required extensive new computers and a server. Without a dedicated IT company or staff, this is a daunting if not expensive challenge. With Onward vet we could use the computer and network of our choice as long as we can connect to the net. There are challenges, though they relate more to our ISP and our in-house network than to Onward Vet. You need a back-up plan when the net is down-ours has been a personal hotspot and our tablet. Not ideal, but workable when the internet is down. Onward takes care of back up of data, and we can access the records from any computer with internet access is more helpful than I would have thought. (Yah I can check my schedule at home the night before going to the office, and I can review patients records at home as well). All in all, we are very happy with our choice.

THE BEST DECISION I MADE BY CONVERTING TO ONWARD VET ELECTRONIC MEDICAL RECORDS

Jun 18, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had been looking into options to convert my paper based practice to a paper-light or paper-less system. Most of the common systems that offer this feature require very expensive overhaul of the computers, in-house network and expensive server. After a careful review of the pros and cons of different systems we decided to switch to the simple cloud based Onward Vet program. The program is easy to learn, has pre-filled and easy to create templates, allows seamless integration to in house and outside reference laboratory and makes communication with the clients a breeze. There are numerous features of this program and everyday we discover new ones. Our paper and ink/toner use has been cut down by 90% since we converted to Onward Vet. There is no extra monthly fee for tech support and an email is enough to get the response. Since this program is still evolving, they are able to add the features you recommend to this program. We have quickly learned how NOT to use sticky pads and how quickly document client communications in the program itself. We have a great but cheap high speed scanner that allows us to convert paper records into electronic format into Onward Vet. The email feature is great. The learning curve is 1-2 weeks for a computer savvy person and 4 weeks for a normal person like me. If you want to avoid spending thousands of dollars in buying a new server based program, new computers, tech support, Onward Vet is the answer for you.

Vendor Response

by Onward Systems on June 18, 2015

Hi Dr. Kumar, thanks for that nice review!

I won't ever go back to a network-based practice management system again!

Mar 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had my reservations about using a cloud-based system. What if my internet goes down? With Onward Vet, we can use our cell phones until it is running again. But then, I realized that my internet has never failed. My network failed fairly often and seemed to happen when I was my busiest. The cost of having an IT person get my network running again was prohibitive. I watched the technician play video games on his phone and surf the net while waiting for programs to download all on the clock. After using this system, I truly believe that most veterinary practices are too small to have a internal network-based practice management system. While initially we had difficulties transitioning to the format of Onward Vet and while it doesn't give us all of the functionality of the big name practice management network-based software, it gives us the information that we really use. In retrospect, isn't that all we need? The best part of Onward Vet is the customer service. You actually get to communicate with someone who can get things done to solve your issues. Is Onward Vet perfect? No! But every few weeks we get an email updating us on a new addition or adjustment made to the program in response to the requests of the users. When did that happen for you with the big name providers?

Vendor Response

by Onward Systems on March 12, 2015

Hi Dr Mills, thanks for that nice review!

User friendly!

Jan 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our hospital recently decided to switch over to electronic records and so far we have found Onward vet to be very user friendly. Customer service has also been excellent whenever we have had to email them with questions!

Vendor Response

by Onward Systems on January 17, 2015

Hello Dr Lee and Leslie, thank you very much for the nice review!

Great program

Jan 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Onward Vet is very easy to use, even easier to learn. Being a cloud based program, allows me to access the program (tablet or even on my phone) while on house visit or on the road. I have had no problems using Onward Vet or their customer service, even though my practice is on a small Caribbean Island. All in all, great program and great customer service at a great price.

Vendor Response

by Onward Systems on January 17, 2015

Hello Dr Halley, thank you very much for the nice review!

Onward Vet Software

Sep 23, 2014
5/5
Overall

Comments: After reviewing many "web based" software programs for our equine clinic, Onward Vet was the most appealing and our choice for our new program. I have not been disappointed and am continually impressed with how "user friendly" it is. The support I receive from Rajat is the best! I'm positive I would not have the support like this from any other company....very refreshing in this day of technology! I recommend Onward Vet to anyone in the veterinary field.

Vendor Response

by Onward Systems on September 23, 2014

Hi Annette, thank you very much for the nice review!

Onward vet

Aug 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a vet since 2000 and have used a number of software programs. Onward Vet was easy to learn to use, from doing physical exam findings to putting in charges and printing out invoices. Whenever we have had a problem or concern Rajad has been available or has gotten back to us in a very timely fashion and has steadily made improvements to the software so that I Onward has become my top choice in veterinary clinic software.

Vendor Response

by Onward Systems on August 28, 2014

Hi Dr. Pudwill, thank you very much for the nice review!

excellent software

Aug 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is a hidden gem. It is easy to use and fully functional. Our very busy practice in Houston could not function without it. The price has to be one of the most affordable out there. The best feature is the customer service which has to be second to none. Highly recommend.

Vendor Response

by Onward Systems on August 27, 2014

Hi Dr. Revere, thank you very much for that nice review!

From Paper to Paperless

Aug 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My practice has been a sole paper practice for 44 years. I researched all of the other veterinary software options out there over a 2 year period of time. I needed a software program that would not slow down my high volume practice and make me more inefficient, as most of the time we cannot afford to slow down. I ran across this software at a conference and decided to make the switch as its ease of use, particularly on the medical records side made it possible for us to scan in our old records. This software provides everything that I required and then some. It is by far the best software that I have run across and fits my practice very well. It has streamlined the process and my bottom line has already increased 10% due to catching missed charges. On top of that the clients feel better with the security of not mishandling records, and my staff picked it up right away. The whiteboard option that this software carries is highly superior and unique to this software and has made my practice highly efficient. I highly recommend this software to every veterinary clinic out there; particularly if you are converting to a paperless practice. As it can be accessed from anywhere in the world; it is easier to remind myself of a patient's case on those late night phone calls. The support that I get is great; they know me when i call and I never get the run around. They fix my problems promptly and keep me informed of the status of my requests. I did have my reservations about it being internet based, but I can tell you that it runs exactly like and as fast as a closed circuit software based system. The staff like it, its easy to use, it gets the job done, I keep better records on it, my bottom line went up.... So I am very satisfied.

Vendor Response

by Onward Systems on August 27, 2014

Hi Dr. Standridge, thank you very much for this nice review!

Best cloud based software available

Aug 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Both the product itself and the support are FAR better than any other product I have tried. Words to describe it: intuitive, efficient, simple, integrative, and it just plain works well. It's the only software I have found that has fulfilled all of the promises in its marketing.

Vendor Response

by Onward Systems on August 27, 2014

Thank you Tag, we really appreciate your nice feedback!