--- title: "VolunteerLocal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VolunteerLocal Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/122906/VolunteerLocal/" page_type: "product" language: "en" publication_date: "2026-10-28" --- # VolunteerLocal Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VolunteerLocal ## What is VolunteerLocal? VolunteerLocal is the leading platform used by non-profits and events to simplify volunteer scheduling, streamline communication, and enhance productivity. With the most time-saving processes for volunteers and admins, VolunteerLocal transforms your organization like no other system. This includes a recurring shift builder, flexible shift types, volunteer statuses, and background checks, with no username/password requirements for volunteer sign-up. ## What is VolunteerLocal used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Overall rating Based on 206 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 0% Starting price $600 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Nonprofit / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Volunteer Management / 2026 ## VolunteerLocal alternatives Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $315.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122906/VolunteerLocal/alternatives/) ## FAQs about VolunteerLocal Overview ### What problems does VolunteerLocal solve? VolunteerLocal solves the manual work of recruiting, scheduling, and communicating with volunteers through emails, calls, and spreadsheets. It lets volunteers choose shifts, receive confirmations and reminders, check in and out, and update assignments while coordinators track openings, hours, roles, and event data. Nonprofits, festivals, community programs, and event managers benefit most. Answer based on 176 reviews Overview ### Which roles and teams benefit most from VolunteerLocal? VolunteerLocal is most used by volunteer coordinators, volunteer directors, and volunteer managers who organize sign-ups, assign shifts, and communicate with volunteers. Program, outreach, and events coordinators use it to staff community activities and races, while executive and operations leaders monitor volunteer coverage and support event delivery. Answer based on 202 reviews Overview ### What company size and industries is VolunteerLocal built for? VolunteerLocal is a volunteer management platform for small businesses, which represent 80% of reviewers, especially nonprofit organization management at 35%. It also serves event organizations, festivals, healthcare, and educational institutions, with users in sports (13%) and event services (7%). Its most common use is volunteer management, reported by 78% of reviewers. Answer based on 206 reviews Features and Usability ### What are the key features of VolunteerLocal? VolunteerLocal includes scheduling and event scheduling for assigning volunteers to jobs and shifts, plus event management for tracking positions and check-ins. Communication management supports messages about changes, while volunteer recruiting helps contact past volunteers about upcoming opportunities. Registration management, attendance tracking, customizable fields, and reporting support sign-ups, records, targeted outreach, and data collection. Answer based on 41 reviews Pricing ### How much does it cost and what fees or limitations are included? VolunteerLocal starts at $600 per year for the Discover Plan, including two admin users, with additional users available for purchase. The Grow Plan costs 2,400 annually for 10 admins; Enterprise supports 50 admins with unlisted pricing. A free trial is available. Reviewers generally value its tiered pricing, though some cite price concerns. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does VolunteerLocal integrate with? VolunteerLocal integrates with eight third-party tools, including DonorPerfect, Bloomerang, Bloomerang Volunteer, DataMaxx, Little Green Light, Neon CRM, Salesforce Nonprofit Cloud, and a background check platform. DonorPerfect is the reviewer-confirmed connection, supporting the flow of volunteer information into donor management records. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on VolunteerLocal? VolunteerLocal offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers find everyday scheduling and volunteer tasks easy for nontechnical team members, while administrators need time to learn the many setup and customization options. Training videos, support forums, and responsive staff help teams work through the initial learning curve. Answer based on 17 reviews Getting Started and Support ### What customer support options does VolunteerLocal offer, and how do users rate the experience? VolunteerLocal offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as personable, knowledgeable, patient, and quick to resolve setup or customization questions, with access to live staff valued. Some users find support resources less comprehensive or report occasional slower, insufficient responses. Answer based on 111 reviews Ease of use ### How easy is VolunteerLocal to use? VolunteerLocal makes volunteer scheduling, communication, and event setup approachable for coordinators and volunteers. Nonprofits and event teams often find the front end intuitive and value responsive guidance during onboarding. Initial setup can take time, however, and administrators may find permissions, advanced options, and certain navigation paths confusing. Answer based on 84 reviews ## See trending topics mentioning VolunteerLocal [Which volunteer scheduling software lets a nonprofit post event shifts, collect online sign-ups, and send volunteer reminders without spreadsheets or email chains?](https://www.capterra.com/nonprofit-software/trending-topics/which-volunteer-scheduling-software-lets-a-nonprofit-post-event-shifts-collect-online/) Last updated on October 27, 2026 ### Which volunteer scheduling software lets a nonprofit post event shifts, collect online sign-ups, and send volunteer reminders without spreadsheets or email chains? Answered by Capterra Research Analyst Team [Monthly plan or annual contract: which volunteer scheduling software costs less for a nonprofit that runs only a few volunteer events a year?](https://www.capterra.com/nonprofit-software/trending-topics/monthly-plan-or-annual-contract-which-volunteer-scheduling-software-costs-less-for-a/) Last updated on October 27, 2026 ### Monthly plan or annual contract: which volunteer scheduling software costs less for a nonprofit that runs only a few volunteer events a year? Answered by Capterra Research Analyst Team [Is a donor CRM enough to track volunteers, or does a small nonprofit need dedicated volunteer scheduling software?](https://www.capterra.com/nonprofit-software/trending-topics/is-a-donor-crm-enough-to-track-volunteers-or-does-a-small-nonprofit-need-dedicated/) Last updated on October 27, 2026 ### Is a donor CRM enough to track volunteers, or does a small nonprofit need dedicated volunteer scheduling software? Answered by Capterra Research Analyst Team ## Who uses VolunteerLocal? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) VolunteerLocal supports all three of the features reviewers identify as most important: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations handle volunteer sign-ups, coordinate shifts and assignments, and manage events more efficiently, allowing teams to stay organized and deliver smoother volunteer experiences. Registration Management 4.8 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.8 (64) 73.44% of 64 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.8 (57) 71.93% of 57 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.8 (53) 79.25% of 53 reviewers that rated this feature as important or highly important Plan an event's time and location Volunteer Recruiting 4.7 (34) 70.59% of 34 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Customizable Fields 4.7 (37) 62.16% of 37 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases VolunteerLocal 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.6 (172) 4.6 Based on 172 reviews ## Pricing Value for money 4.8 (141) Free Trial [View pricing plan details](https://www.capterra.com/p/122906/VolunteerLocal/pricing/) Discover Plan $600.00 Flat Rate,Per Year It includes: - Jobs and Shifts - Mobile App for Volunteers - Signup & Cancellation Notifications - Unlimited Applications - Unlimited Events - Unlimited Signup/Scheduling Pages - Visual/Interactive Report - Volunteer Database (Unlimited Volunteers) - Conditional Questions - Email and SMS Communication Tools - Export Data to Csv File - Message Templates Grow Plan $2,400 Flat Rate,Per Year It includes: - Applicant Status & Qualification Tracking - Custom Design - Group Registration - Hours Tracking (Check in/Out Tools) - Import Volunteer Data - Job Assignments for Admins - Password Protected Jobs/Shifts - Email/SMS messaging Enterprise Plan Custom Quote Available It includes: - Shift-level permissions for users - Credentials / badges - Leader/Captain Admin Users - Job-Level Notifications Value for money 4.8 (141) 4.8 Based on 141 reviews ## Integrations [ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[ Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[ Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[ Bloomerang Volunteer](https://www.capterra.com/p/144845/InitLive/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (197) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (197) 5.0 Based on 197 reviews ## User reviews Overall rating 4.8 Based on 206 reviews Filter by rating Counts reflect reviews available in this feed. 5(167) 4(37) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful VC Volunteer Coordinator Volunteer Coordinator Used the software for: Less than 1 year ### "Get VolunteerLocal -- it works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 I end up mentioning learning about VolunteerLocal as one of the perks of this job. Seriously (they're not giving me any money to say that). As a retired teacher, I've had to use a LOT of platforms, and this is one of the best. Pros I have 921 volunteer shifts (12 jobs) over a week to fill. This program -- recommended by our city's arts organization -- is astoundingly good. Best of all, the Support staff are REAL people who respond to my email requests quickly, patiently, and skillfully. Plus, it makes sorting out reports (like who gets which T-shirt) easy. I'm really impressed. Cons The learning curve to get it set up is pretty steep -- expect to spend a couple thoughtful days putting your information where it needs to be and testing it internally. But the Support Staff were great about walking me through the map of the site to help get me oriented. VM Volunteer Manager Volunteer Manager Used the software for: 1-3 years ### "Feedback - Shoes and Clothes For Kids" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 Overall, expectations have been exceeded. As the Volunteer Manager for Shoes and Clothes for Kids, I have been using VolunteerLocal for nearly a year and a half, and I truly “touch” the system every single day. It has made a tremendous difference in my ability to manage volunteers and communicate effectively with the large community of people interested in supporting our organization. Pros The platform is intuitive, easy to use, and simple to share with others. It has significantly improved our ability to keep staff informed and up to date on who to expect and when, helping our daily operations run much more smoothly. the support from you and your team has been outstanding. The video trainings are clear, helpful, and right on target, and I sincerely appreciate the quick and responsive customer service whenever questions arise. Cons I have to sign in every day - system could at least "remember" my user name. I have clicked button several times but it doesn't work. VC Volunteer Coordinator Volunteer Coordinator Used the software for: 1-3 years ### "Thank you for your amazing customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 19, 2026 EXCELLENT Personal Supportive Encouraging Positive Friendly Informative Sensational Good sense of humor Intuiutive Pros That the consultants help this novice with EVERYTHING with a much more cheerful attitude than my younger family members! Cons Adding photos and documents should be just as easy as on Word. I would like a simple table of contents for each problem people encounter, click on it, receive solution (especially for those who have trouble remembering - the elderly volunteer coordinators)! VA Volunteer and Engagement Manager Volunteer and Engagement Manager Used the software for: Less than 1 year ### "Excellent Support & Value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 It was a bit of a learning curve for me in starting a new role, but my database nerd self delights in the opportunity to build things out beautifully and functionally now! Pros The functions to reserve blocks for volunteers as well as the volunteer experience have improved drastically in just my 6 months of use! It's a gift to be able to keep our branding and also direct volunteers quickly to the most actionable steps. Also, \[sensitive content hidden\] newsletter with tips and tricks is the most helpful! Cons Some of the backend user interface has been clunky, but for the most part I'm extremely satisfied for the value. ME Member Member Used the software for: Less than 1 year ### "Tempe Diablos Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 The support team completely makes up for it. Specifically, \[sensitive content hidden\] was incredible during our training and onboarding. She helped us navigate the initial hurdles and ensured we knew exactly how to get the most out of the system. Pros I’ve been very impressed with the value VolunteerLocal provides relative to the cost. The tiered pricing model is a huge plus—it allows us to pay exactly for what we need without getting locked into expensive features we won't use. Cons The only significant downside I encountered was the data migration process. Getting our existing data into the system from our previous platform was a challenge. If you are starting from scratch, the setup is seamless, but be prepared for some friction if you are moving over a large database. CE Community Events Manager Community Events Manager Used the software for: 1-3 years ### "Great Customer Support & User Friendly Volunteer Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2026 Very good overall. I've been using the system going on 3 years now and like the fact that the user interface is good both on phone and PC. Pros Access to prior and current event data. User friendly system including mobile. Very responsive support as well and super friendly! Cons Some times user permissions can be confusing. Would be great to have a seamless way to share passwords with group captains in a efficient manner. VM Volunteer Manager Volunteer Manager Used the software for: 1-3 years ### "Highly Recommend VolunteerLocal " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 I have been completely impressed and more than satisfied by the exemplary customer service and genuine care I have received from \[sensitive content hidden\], my VolunteerLocal liaison. She has been professional, sincere, patient, and careful to understand my needs thoroughly while guiding me through the volunteer database and process. The system was much easier to learn than I had anticipated which, along with \[sensitive content hidden\]'s guidance and suggestions, eased my angst. When I have had a question, she has sent me a brief video and instructions, detailing the answer. My event involves over 400 volunteers, hundreds of jobs and shifts, and a year's worth of planning; consequently, there have been issues requiring \[sensitive content hidden\] and her team to create new code to accommodate my needs. This type of customized care has proven invaluable. There has not been a single hiccup in the volunteer sign-up process, reducing the number of questions I have received from volunteers. I cannot recommend VolunteerLocal highly enough, and based on this experience, I will recommend VolunteerLocal to any company that utilizes a volunteer platform. Pros The user-friendliness of the database and the excellent customer service I have been afforded have made my first experience using a volunteer database a pleasure. Cons I do not have any cons to share. If I have needed extra information or fields for my volunteers to provide more information, \[sensitive content hidden\] has enthusiastically reassured me they would be added. I have no complaints. VC Volunteer Coordinator Volunteer Coordinator Used the software for: Less than 1 year ### "Moved from SignUpGenius to VolunteerLocal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2024 I am the Volunteer Coordinator for a food pantry in Colorado. We operate twice a month and each pantry runs Sun - Wed. A single pantry has 184 volunteer spots that need to be filled. I have 500+ volunteers in my database. We moved from SignUpGenius to VL for function, i.e., better reports, and tech support. The team at VL have been easy to work with and my questions and concerns have been addressed promptly. If you have a repeatable event with a large number of jobs / shifts and you want to track volunteer information, you should consider VolunteerLocal. Pros As an Admin, it is easy to duplicate events. Reports are easy to use and their database is set up in such a way that I have been able to create almost every report I wanted. Tech support responds promptly with legitimate answers. My 500+ volunteers are reporting VL is an easy too for them to use. Cons N/A. I haven't come across anything we haven't been able to resolve or work through. VC Volunteer Coordinator Volunteer Coordinator Used the software for: Less than 1 year ### "Shift Reminders Through Text & New Jobs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 8, 2025 I appreciated that my feedback was valued and that \[sensitive content hidden\] at VL was able to walk me through our processes and any concerns that I may have had. She was thorough and considerate of our experience. Pros I liked working with \[sensitive content hidden\] because she was able to diagnose my problem quickly and present fast and efficient solutions. Cons There was nothing that I didn't like, but what I struggled a bit with was that our use of the site might need to have some large changes in order to make quick fixes. The way we have our programs and events set up allow for some capabilities but act as an obstacle for others. OC Operations Consultant Operations Consultant Used the software for: Less than 1 year ### "VolunteerLocal Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 13, 2022 We have loved interacting with \[SENSITIVE CONTENT\] and developing our program within your system. We appreciate his flexibility and always being available by video to walk through an issue. We do think with a few changes to the overall program this would be a great fit for us. We have had to bend it on the back end which creates more work for our team currently. We would love to see more neon integration as well. Pros We like the ability to have all our volunteer data in one software and that it communicates with our donor database. The customized fields and different applications allow us to create separate events for certain types of people we have in our organization. The customer service and their ability to help us problem solve for the software to fit our organization better is top notch. Cons Pulling reports and getting the data we are looking for has been a challenge. More features for report pulling would be optimal. Having the ability to sign a volunteer up for a repeating shift without the volunteer or admin having to do it manually. If they click on a shift that is multiple weeks in a row, they would be immediately signed up for all those shifts. [View all Reviews](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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