Best For

Thousands of events have used our product, which means we cover just about everyone. Our heaviest users are music festivals, art festivals and race-related athletic events.

Product Details

VolunteerLocal is the easiest way to organize, manage, schedule and communicate with volunteers. We offer a fully functional free service (no ads) as well as paid versions with advanced features. Whether you need a dozen or several thousand volunteers, our system will make your job easier. Your volunteer makes shift selections on a single page and is never required to create an account. Your volunteers will love you for making it so simple, which is why we call it Happy Volunteering.

Contact Details

VolunteerLocal

http://www.volunteerlocal.com

Founded in 2003

Located in United States

Job and shift summary.
Schedule broadcast emails
Create volunteer jobs
Build volunteer shifts
Create signup pages

Starting Price

  • $200.00/one-time

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

VolunteerLocal Features

Attendance Tracking
Calendar Management
Communication Tools
Event Management
Member Directory
Membership Management
Mobile Access
Recognition Management
Registration Management
Scheduling
Self Service Portal
Volunteer Recruiting
Abstract Management
Attendee Management
Badge Management
Catering Management
Client Management
Registration Management
Social Promotion
Space / Room Setup
Speaker Management
Sponsorship Management
Surveys & Feedback
Ticketing
Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management
Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event Management
QR Codes
Reporting/Analytics
Ticketing
Attendee Management
Badge Management
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Artist Management
Barcode / Ticket Scanning
CRM
Contract Management
Credential Management
Film Planning
For Film Festivals
For Music Festivals
Guest Accreditation
Staff Scheduling
Transportation Management
Vendor Management
Volunteer Management
Abstract / Papers Management
Application Development
Attendee Profiles
Digital Agenda
Event Maps
Gamification
Mobile Check-in
Multi-Event
Networking
One-to-One Messaging
Real-time Updates
Social Media Integration
Speaker Profiles
Sponsor Pages
Survey / Poll Management
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback
Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Management
Sales Management
Staff Management

VolunteerLocal Reviews

Showing 5 of 101 reviews
Overall
4.8/5
Ease of Use
4.7/5
Customer Service
4.9/5
Verified Reviewer
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 8, 2018

“VolunteerLocal meets all our needs”

OverallWe manage over a thousand volunteers during a 3-day event, recruiting them in the 3 months prior each year. With the help of this software, one volunteer coordinator is able to handle all the needs of our volunteers on a part-time basis. The VolunteerLocal team has always been able to help me get they system set up for the next year quickly and easily. They have resolved any issues I've raised within a day or so. I couldn't ask for better service.
ProsI like the flexibility of this software to handle unlimited volunteers in many different jobs and shifts. I also like that we can communicate directly with specific groups of volunteers - eg all those in a particular shift or job, and download lists of volunteers for almost any purpose. I also love that each year, we can copy over everything we set up for the previous year, which makes it very quick to get going. I appreciate that the sales and service is handled by just a few key staff who understand the product very well, so I can build a relationship with them and get quick answers to my questions.
ConsWe've been using this software for a few years now, and most of the issues we came across were fixed quickly. The only ongoing issue has been an inconsistency of fonts and sizes of text on the integrated part of our website and in some outgoing emails, and VolunteerLocal has fixed those as needed.
Reviewer Source 
Source: Capterra
September 8, 2018
Nadine L.
OfficeManager
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 12, 2019

“Office Manager”

OverallThis will be our 3 year using this program and the experience has been essential in helping us maintain our volunteer needs. We can identify the positions to be filled, the tasks and responsibilities associated with those positions, the shifts and times we need to fill and at a glance can tell where we have holes in each position that need to be filled. Historically, it has helped us identified activity patterns and this allows us to use our volunteers more effectively.
ProsThe site is really easy to use and captures the amount of detail we need for our 200 + volunteers and the individual jobs that we need filled during the Rally. Since we have been using Volunteer Local there has never been a downtime for accessing the system which spells reliability to us and that is important. On the rare occasion I need assistance, the support staff a Volunteer Local have always been extremely responsive, understand the issue almost immediately and take corrective action or provide assistance the same day. I highly recommend this program to any organization who utilizes volunteers to get the work done.
ConsI can't really offer a con - every time I have come upon a challenge that I can't resolve, the support staff are a phone call or email away to resolve the issue.
Reviewer Source 
Source: Capterra
June 12, 2019
Tara P.
Volunteer Program Manager
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 13, 2018

“Why I recommend Volunteerlocal.com”

OverallI recommend this service whenever I can. It's very helpful when collecting volunteers and communicating instructions and details. We use the program for more than just events - we sign up staff members and volunteers for training and have used it to schedule staff interviews too. It's an effective way to decrease the number of times you have to say or email a detail or instruction.
ProsEase of use and support. Volunteer Programmers hear from 100's of volunteers a day, especially when recruiting for an event. Sending the link with instructions and confirmation has significantly reduced the number of calls and emails I have to send with the same message. The communication tool is my favorite feature - that and the password protection for certain volunteers roles.
ConsWould be nice to have an easier way to archive. There a few too many steps.
Reviewer Source 
Source: Capterra
November 13, 2018
Carol C.
Winter Nights Volunteer Coordinator
Religious Institutions, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2019

“VolunteerLocal helps us manage an annual 2-week event with 24 hour shifts of 100+ volunteers ”

OverallThis is the best online signup app I found. Key is that it is EASY for the volunteer and there is no need for remembering Yet Another Password. Our volunteers just use their email. And there's a nice smartphone app for the volunteers. The backend is pretty intuitive and powerful. I have managed a large church event that runs 2 weeks with 24 hour shifts for the last 10 years. I have used google forms & spreadsheets to manage most of the years. The past 2 years I have used VolunteerLocal and decreased my workload at least 75%! I would highly recommend this useful app.
ProsOnce I developed the over 400+ event jobs/shifts for our annual church event, I could simple *COPY* the whole event the next year and update the START and END times...Voila! We were ready to go again I loved the export ability so I could create custom reports for different job coordinators as their teams filled out.
ConsWe could only afford the first tier subscription so I could not SAVE reports, but had to create them each time I wanted to run them. (Not difficult, just time consuming) All jobs are shift centric. There isn't a position-type job (ex: Job Planner/Coordinator) that has no explicit start/stop shift. We need that for volunteers who signup to help plan/coordinate the other volunteers in general.
Reviewer Source 
Source: Capterra
April 4, 2019
Marcey T.
Volunteers Coordinator
Events Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 14, 2018

“Volunteer Local a.k.a. Volunteer PERSONAL”

OverallPersonable service (although sometimes it takes time for a response). Especially nice to feel you actually know me, my organization, my specific quirks. I love all the things the VL program can do to stream-line my job. This year my working hours decreased while my volunteer roster increased!
ProsFairly logical program, stream-lines my job immeasurably. I especially like the automated (pre-scheduled) responses to volunteers. What a load off my desk!
ConsSometimes I work from home, late at night. Wish I could call customer support when the spirit strikes me!!
Reviewer Source 
Source: Capterra
September 14, 2018