# Page 6 | VolunteerLocal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is VolunteerLocal the right Nonprofit solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122906/VolunteerLocal/reviews

---

VolunteerLocal

4.8 (204)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 6 - Reviews of VolunteerLocal

## Showing most helpful reviews

Showing 126-150 of 204 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Sandy B.  
Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love this team!"

November 7, 2018

5.0

VolunteerLocal is the best volunteer registration system there is! I have been using this registration system for the past 6 years, for more than one event, and I have found this very volunteer friendly. I also have needed tech support to help with some changes and editing, and the fast response is impressive. The whole staff is friendly, understanding and pleasant to work with. VolunteerLocal has set high standards for the quality of their product and it shows. So happy to be a customer!

Pros

How easy it is for volunteers to sign up.

Cons

Sometimes the changes I need to make aren't obvious, the path isn't clear, but a tech support conversation clears my confusion quickly.

Review Source

Katie O.  
Program & Outreach Director  
Performing Arts  
Used the software for: 2+ years

### "Highly recommend VolunteerLocal"

September 25, 2018

5.0

Pros

VolunteerLocal is extremely user friendly, well organized, and makes planning for volunteer very easy.

Cons

Not necessarily a con, but I'd love for volunteers to be able to create profiles that would allow organizations to track an individual volunteer's overall hours/volunteer history.

Review Source

TG

Theresa G.  
Festival Coordinator  
Philanthropy  
Used the software for: 2+ years

### "We love using volunteer local"

March 5, 2019

5.0

We are able to cut down on the about of time it takes to manually confirm positions with volunteers. We also love that we are able to run reports to show available and full positions with their color coding. It makes communicating with volunteers much easier than in the past.

Pros

The ability of volunteers to schedule, change and delete shifts on their own.

Cons

Would like an app to go with the software.

Review Source

DH

Diana H.  
Volunteer Coordinator  
Entertainment  
Used the software for: 2+ years

### "Nice to use"

October 8, 2021

4.0

I represent several businesses that use Volunteer Local for their volunteer needs

Pros

Easy to use and great customer service. Setting up events is very easy

Cons

For our price level, the product is good.

Review Source

PM

Paul M.  
Asst Volunteer Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Volunteer local "

March 29, 2023

5.0

Overall I think it’s very easy to use. I can access from my phone or laptop to send an email.

Pros

It’s very easy to email ALL my volunteers in one action!

Cons

Interface could be a little more intuitive.

Review Source

JH

James H.  
Website Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Customer Service!"

December 19, 2018

5.0

My overall experience has been great. We've been using VolunteerLocal for about 6 years now and the product they present is easy to use and cost efficient. I've had to train other users in my office on how to use their software, which has been very simple because the software is so simple to use.

Pros

The software is easy to use and is constantly being updated with new enhancements. The folks at VolunteerLocal listen to their customers and are generally quick to add features that have been submitted to them.

Cons

Honestly, I can't think of any that I don't like about VolunteerLocal.

Review Source

Katie M.  
Director of Membership Services  
Events Services  
Used the software for: 2+ years

### "The BEST Volunteer Management Tool"

November 27, 2018

5.0

We use VolunteerLocal to sign up volunteers for all our Rose Parade committees, and it allows me to grant permission to the committee leader to reach out to their specific volunteers, which is really great because it gives them some ownership and frees up my time for other projects. I've used it for 5 years now and it fits our needs perfectly.

Pros

So many things: ability to communicate to all volunteers by job or shift, and to provide that capability to sub-users flexibility with the registration page, can be sorted by date or by job ability to add specific details for each job or shift

Cons

I can't think of anything that frustrates me, and they are so responsive when I have a question or suggestion.

Review Source

AN

Albert N.  
Course Director  
Events Services  
Used the software for: 2+ years

### "Robust and Easy to Use"

September 17, 2019

5.0

If I'm going to set up a large event that would involve a large event staff or volunteer corp., I wouldn't use any other platform other than VolunteerLocal. It makes the process seamless and easy to manage our Human Resources.

Pros

\- Easy to set up an event and use the tool for managing our people resources. - Robust platform that's flexible in allowing for role and schedule changes. - Allows for customization of sign-up fields. - Easy to copy over the event for the following year.

Cons

It took a little time to understand how to copy events over from the previous year, but the staff was quick to reply and help us out over e-mail or even on the phone from Chicago to Toronto.

Review Source

KC

Katie C.  
Volunteer Co-coordinator  
Entertainment  
Used the software for: 1-2 years

### "Flexibility is the name of the game."

December 7, 2018

5.0

VL's online volunteer system works perfectly for our annual summer event, NL Blues & BBQ! We needed a flexible system that worked seamlessly on both the volunteer end, as well as our organizations end for reporting, tracking of t-shirts info, groups, etc. Their help, flexibility in making the system fit our needs, and customer service has been fantastic and well worth the money! I foresee using VL for all of our current and future community events!

Pros

That there is flexibility built in that we didn't even know was possibly until the situation showed itself. Customer service worked patiently with us to make it all work seamlessly and quickly!

Cons

Not sure that I can think of any....so far it's all worked very well, from set up through reporting.

Review Source

TB

Tambra B.  
Social Media/Web Interface  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "I can't say enough good things about VolunteerLocal"

October 21, 2019

5.0

We are just starting a non-profit so we are using the free version, yet it looks like we paid big for this platform. As soon as our non-profit actually has money from donors, we will likely pay for this to get the full functionality. I am absolutely sold on this company!

Pros

The VolunteerLocal platform is extremely user-friendly for both the company and the end-users. The set-up process is very intuitive and the customer support is top-notch. It is even easy to find the phone number on the website (a pretty rare thing these days)!

Cons

I can't find anything I don't like so far.

Review Source

KS

Katie S.  
Chair of Shift Commitee  
Education Management  
Used the software for: 1-2 years

### "Volunteelocal made my life easy!!!"

February 12, 2019

5.0

VokunterLocal has made my job as s volunteer easy and my volunteer duties no longer dictate my time and energy.

Pros

Vokunterlocal’s software is very user friendly on the back end as well as the front end of the website. Organizing and sending out information to my volunteers is easy and quick.

Cons

The site tracks active volunteers only. Our event requires tracking of people who have not volunteered and tracking this people is difficult since VilunteerLocal tracks someone who has signed into the system. I have over 1500 volunteers that I have to track for our event. Usually I only have about 100 not sign up. Those are pretty good odds!!!

Review Source

VW

Victoria W.  
Professional Volunteer  
Civic & Social Organization  
Used the software for: 2+ years

### "Does what it was designed for."

August 27, 2019

4.0

Keeping track of multiple areas and multiple volunteers at an event.

Pros

For someone familiar with the program, it's fairly simple and easy.

Cons

For a "newbie", it can be confusing. A lot has to do with how the event coordinator sets up the sign-up process to sign up for events.

Review Source

CR

Collin R.  
Software Configurator  
Entertainment  
Used the software for: 2+ years

### "Vol. Local "

March 4, 2024

5.0

Pros

Ease of use, very helpful, easy reporting

Cons

I like everything about volunteer local.

Review Source

SB

Sandra B.  
Volunteer Coordinator  
Performing Arts  
Used the software for: 1-2 years

### "Best of the Best! "

June 20, 2017

5.0

My most important benefits include less time commitment in scheduling volunteers as they do so on their own. I only need to help the few who have problems. It lets me block those volunteers who want to come back by letting me know they've reapplied. It allows for easy to canceling, rescheduling, and helping volunteers. It allows for our site managers to check in volunteers and determine those who are cheating our volunteer system benefits. Plus, it lets me track volunteer hours. There are so many wonderful things that this program does for me, that I had to do by hand in the past.

Pros

Very user friendly for the volunteer coordinator and equally easy for the volunteers, plus incredible customer support .

Review Source

JF

Jess F.  
National Events Volunteers Officer  
Fund-Raising  
Used the software for: 6-12 months

### "Changed our entire work process. "

November 6, 2018

4.0

Having a central place to store, locate and alter volunteers is revolutionized our business process.

Pros

Volunteer Local is a user friendly, centralization system that has revolutionized our working system. The report function and easy editing make the system super worthwhile.

Cons

Sometimes the functions can be a little confusing, but on the whole it is fairly easy to use.

Review Source

SC

Sally C.  
Operations Director  
Mental Health Care  
Used the software for: 2+ years

### "Great Resource!"

September 18, 2018

5.0

Pros

Our non-profit agency only holds a couple events per year, so it's great to have a free option for volunteer management that includes reporting and the ability to customize things exactly as we need. We have been very happy with the service and ease of use. It's got everything we need!

Cons

I would like the ability to copy jobs from one event to another, but understand that's a feature available on paid plans.

Review Source

LC

Lina C.  
Vo0lunteer director  
Sports  
Used the software for: Less than 6 months

### "I recommande"

March 29, 2023

5.0

Verry good

Pros

The support from the team, it's users freindly

Cons

French part (Sorry Brian) but next year will be even better I know

Review Source

Jana D.  
Community Activities Manager  
Individual & Family Services  
Used the software for: 2+ years

### "Great service"

September 5, 2018

5.0

VolunteerLocal has been an invaluable service for Youth Emergency Services & Shelter (YESS) and our annual special event, the YESS Duck Derby. The site is incredibly easy to use and the communication features make it easy to share shift updates and last-minute details to volunteers all in one place. I highly recommend VolunteerLocal for anyone managing an event that utilizes volunteers.

Pros

I love the ease of use, both from the administrative side as well as the general user.

Cons

There can be some clumsiness if you choose to only confirm a volunteer once they have clicked a link in an email to confirm. In the interim the shift does not appear to be filled, so you can end up overfilling a shift pretty easily. It would be nice if it could place a "hold" on the shift for maybe 24 hours or some set amount of time. There is a simple solution to this, though, which is just to change your settings so that the shift is automatically confirmed.

Review Source

KS

Kerri S.  
Volunteer Coordinator  
  
Used the software for:

### "A Perfect Fit!!"

May 1, 2013

5.0

Having organized many PTA events over the years, I have sampled several online volunteer registration tools, but none passed the test. They were difficult to use and confused an already tedious process. I found gold when I discovered Volunteer Local. Gave them a test spin with our last school carnival and I am 100% sold. It is the IDEAL tool for any event requiring volunteers. The setup was easy, the sign up page was simple enough for novice internet users to navigate, the stats dashboard is awesome and the ability to export volunteer data was icing on the cake. If I did have a technical question, Brian was swift to reply and super great to work with. Thank you, Volunteer Local! We will most definitely be using your product in the future. You saved us time and most of all, sanity.

Pros

\- Simple to setup and navigate - Easy for volunteers to get in, sign up and stay informed. - Quick Stats dashboard a big plus - Ability to export data into Excel - Technical support quick and knowledgeable

Cons

\- Not one con.

Review Source

VR

Verified Reviewer  
Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Volunteer Local"

October 9, 2018

4.0

Overall very positive. We had some issues when we launched initially but our rep helped us immediately and fixed the problem within five minutes. Very kind and helpful.

Pros

On the administrator end it is very easy to use and quick to navigate

Cons

On the volunteer/user end it can be a little unclear on how to use.

Review Source

CR

Charley R.  
Sales & Events Manager  
Online Media  
Used the software for: 6-12 months

### "Perfect for our needs"

March 5, 2019

5.0

Pros

The best feature, in my opinion, is that when you send emails from the Volunteer Local system, it comes from your email address and not some branded, unknown email address. It lets my volunteers know immediately that the communication is from me, without question.

Cons

There was one point where I asked support about how to do something and rather than tell/show me, they just did it for me. I like to learn how to use the system so I don't have to go to support for the same thing over and over.

Review Source

MG

Mary G.  
Volunteer Director  
Sports  
Used the software for: Less than 6 months

### "Volunteer Director/Coordinator Paradise"

March 31, 2023

5.0

Phenomenal. I’ve used it for two events to date and it’s wonderful.

Pros

The ease, user friendly, real time edits, everything so far

Cons

I haven’t yet to be disappointed in the product.

Reason for choosing VolunteerLocal

Brian

Review Source

SN

Shawn N.  
Volunteer Coordinator  
  
Used the software for:

### "Coordinating Volunteers is Now a Breeze. "

June 12, 2013

5.0

I highly recommend using VolunteerLocal. It saves time and most importantly sanity. Volunteers find it easy to use and sign-up. And coordinators have so many great tools to make the application fit each unique event. Two thumbs up!

Pros

The application has so many features to maximize simplicity for both the coordinator and the volunteer. There are many tools available to critique and customize the application to fit your event. Its an easy-to-use platform that minimizes the confusion for everyone. You can easily export your data to programs such as Excel for further organization. And, the support team is incredible.

Cons

Its hard to think of any cons considering how difficult coordinating volunteers was before discovering VolunteerLocal. And, If I was to list any, im sure it would be resolved before the next person could sign-up with VolunteerLocal.

Review Source

TM

Tammi M.  
event planer  
Religious Institutions  
Used the software for: Less than 6 months

### "Great customer service"

January 16, 2020

4.0

Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.

Pros

The customer service was great, otherwise would not have been successful in setting up

Cons

Delete options were not very visable. Navigating the system to find what I needed or get back to the right page was not easily labeled. As of now, I cannot see who signed up to volunteer, just that the slots are filled.

Alternatives considered

[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)

Reason for choosing VolunteerLocal

Seemed as if it had more flexibility with the free option than other sites. We have a one time event to raise money for local food banks.

Review Source

LK

Lucine K.  
Volunteer oordinator  
Sports  
Used the software for: 2+ years

### "Best Sign-up Tool I've Found!"

June 19, 2017

5.0

Pros

I love the versatility of this program. All of my events are linked. The ability to duplicate jobs from one event to a subsequent event is such a time saver.

Cons

I can't have different logos attached to each event I create...they all share the same account logo which doesn't represent the

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.