# Page 8 | VolunteerLocal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is VolunteerLocal the right Nonprofit solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122906/VolunteerLocal/reviews

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VolunteerLocal

4.8 (204)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of VolunteerLocal

## Showing most helpful reviews

Showing 176-200 of 204 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Judy R.  
Volunteer Front of House Coordinator  
  
Used the software for:

### "Great River Shakespeare Fest "

August 5, 2014

5.0

How wonderful for all our volunteers to be able to sign up for their favorite show and job ...from the comfort of their home!! Because of the great communication tool we even stopped calling our volunteers to remind them of their event. Perhaps there still are some of our volunteers who do not have a computer or use email... but we have given them the option of reaching out to the coordinator who will cheerfully help them . The support provided by the staff at VL is exemplary!! They were there if physically possible! YOU would love using this service as well! Give it a try!!

Review Source

TG

Talisa G.  
Operations Manager  
  
Used the software for:

### "Volunteer Local for special events"

November 16, 2012

3.0

Yes, I would recommend this for sure to any organization that needs to recruit volunteers. Thanks

Pros

Amazing support from Brian: thanks for all your efforts to make it streamline for our company easy to customize sign up sheets when working with numerous groups.

Cons

unable to generate a report after the event. downloading info: would pick certain titles: still showed the entire info in excel: still had to format the sheet, and delete columns

Review Source

MK

Melodie K.  
Volunteer Coordinator  
Sports  
Used the software for: Less than 6 months

### "Easy to use, saves time"

August 22, 2016

4.0

This program is easy to navigate, and saves so much time so I don't need to create individual spreadsheets for everything.

Pros

Spreadsheets are a dream! It's easy to learn and use.

Cons

i wish I could see individual things, like look up only email addresses.

Review Source

NI

Norma I.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Representative & Customer Service"

August 15, 2021

4.0

Pros

Excellent Customer Service, \[SENSITIVE CONTENT\] went above and beyond, knowledgeable & very helpful

Cons

Features as built for primary event driven or single project volunteer opportunities, not as much for ongoing volunteer programming - ongoing shifts

Review Source

PM

Peet M.  
1Lt.  
  
Used the software for:

### "Recommended you several times since using your service"

December 24, 2012

4.0

Highly recommended, I want my national organization to work with your site

Pros

Support was great. On my side, we only discovered the site about three weeks before our event, so we never really got full use of it. This coming year we plan on making it part of our overall yearly plan.

Cons

Navigation of the site could be better, I often had to click around a few different links to really get to what I was looking for.

Review Source

MG

Melissa G.  
  
  
Used the software for:

### "Loved the software and the customer service was amazing!! Saved us a lot of hard work!!"

September 7, 2015

5.0

Took a little while to navigate around the software but once I had a couple of hours under my belt setting up jobs and shifts was a piece of cake! The customer service was amazing - given we are in Australia, there was always an email response waiting for me in the morning to my query the day before. Unable to pay with an AUS credit card, but the VolunteerLocal team upgraded me anyway and organised for me to pay by cheque. Thank You!! Definitely would use this software again!

Review Source

LB

Lena B.  
Development Manager  
Fund-Raising  
Used the software for: Less than 6 months

### "VolunteerLocal Is Superb!!!"

April 17, 2019

5.0

The reps provided 5-star customer service!

Pros

I'm a new user of Volunteer Local and would like to recognize my reps for all of her help during the on boarding process. She was so professional and graceful, and overall I had an excellent experience while working with her.

Cons

The software is easier to navigate once you get a grasp of the functions.

Review Source

KP

Karina P.  
President of ESA, ISU Chapter  
  
Used the software for:

### "Great website!"

November 26, 2012

5.0

VolunteerLocal is definitely worth a try at least! It's free, so you can see if it works for your needs.

Pros

I love the ease of using this site. It's awesome for organizing large groups of volunteers and letting them sign up easily! The support staff via email is extremely helpful as well. Really blown away by how great the site is.

Cons

So far so good! I honestly don't have any complaints.

Review Source

TL

Tiffany L.  
Director of Activities  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent for Non-Profit Volunteer Management "

October 26, 2016

5.0

I have used VolunteerLocal for a few years and absolutely love it! I am a volunteer coordinator for a Non-proffit and it does exactly what I need and much more. I use VolunteerLocal for several events and activities throughout the year!

Pros

Easy, fast, convenient

Review Source

MC

Megan C.  
Events Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review"

February 3, 2023

5.0

Pros

Simple way to manage volunteers, straightforward, support is responsive.

Cons

Some processes are difficult to find/figure out at first, but support is very helpful.

Review Source

SN

Suzanne N.  
Executive Director  
  
Used the software for:

### "Amazing Service!"

June 6, 2014

5.0

We LOVE working with VolunteerLocal! The website is so user friendly on both the front and back end and it has totally streamlined our volunteer management process.

Review Source

JB

Jim B.  
Executive Director  
  
Used the software for:

### "The First Tee Evaluation"

November 18, 2012

5.0

I like the site and the fact that a non-technical person like me can set-up my activity with ease and use it. Also, it is easy for those wishing to use it; therefore, I wouldn't change a thing at this point.

Pros

The site provides a user friendly, easily accessible, trackable method of registering as a volunteer for The First Tee events.

Cons

I don't truly have a con.

Review Source

AD

Angela D.  
Special Events and Public Relations Coordinator  
  
Used the software for:

### "Great for annual large-scale events"

February 12, 2013

4.0

It's a great program.

Pros

The staff are very helpful! The program is easy to use for event managers, volunteer managers and volunteers themselves. Would recommend to anyone who plans large-scale events.

Cons

VolunteerLocal is not an ideal fit for organizations with regularly recurring volunteer opportunities.

Review Source

BP

Bridgitte P.  
  
  
Used the software for:

### "Super friendly-Super affordable"

March 9, 2015

5.0

We used VolunteerLocal for our city festival that attracts over 35,000 visitors with a need of nearly 500 volunteers. Great experience using VolunteerLocal!! 24/7 access; user friendly; constantly updates itself; quick response to questions; reports are clear, concise and so very flexible. They could charge double and it would still be a great value.

Review Source

SL

Suzanne L.  
Volunteer Coordinator  
  
Used the software for:

### "A true time saver"

May 24, 2015

5.0

A large group like ours (over 200 volunteers) and an 11 day festival, it's always a challenge to plan. Volunteer Local's software is very easy to use on the volunteer side as well as the management side. Kaylee was always helpful, knowledgable and available to answer questions and went above and beyond to make sure our user experience was seamless.

Review Source

JT

Jaimi T.  
Airport Planning Manager  
  
Used the software for:

### "Hartsfield-Jackson Atlanta International Airport"

August 5, 2014

5.0

This product is such a great fit for our organization. Our first use is organizing volunteers to help with a four-day conference with over 1,600 attendees. Creating the jobs and shifts was so easy. This conference will be so much easier to manage our volunteers than in previous years when we just had a giant spreadsheet. I'm a huge fan!

Review Source

MA

Mitch A.  
Logistics Specialist  
  
Used the software for:

### "Cystic Fibrosis Foundation Product Review"

October 16, 2012

4.0

If there were a template that enabled users to make more changes to volunteer jobs, or event style it would be helpful. SImply, a template with more options.

Pros

User friendly, well designed interface.

Cons

A few glitches in how we listed tasks, or volunteer roles, emailed President with our suggestion/problem.

Review Source

MW

Melissa W.  
Treasurer  
  
Used the software for:

### "A good tool"

November 15, 2012

4.0

It a good program to recruit and organize volunteers.

Pros

I like the ability to customize the information requested from users, and the ability to export it to excel.

Cons

If you need to adjust a question, you lose all data associated with the previous version of that question.

Review Source

BF

Ben F.  
Youth Director  
  
Used the software for: Less than 6 months

### "Help organize your awesome volunteers with this software"

March 26, 2018

4.0

Pros

Great tool to organize volunteers and schedule things out. Helps create structure to what can be a very chaotic task: Managing volunteers.

Cons

Would like to see logos in the different events created. Would be good to look up individual emails too.

Review Source

SS

Samantha S.  
Volunteer Coordinator  
  
Used the software for:

### "Very user friendly"

June 8, 2016

5.0

Our company just switched over to Volunteer Local and it was so easy to input our data and schedule shifts for the volunteers we needed! I haven't heard a single complaint or had any questions from volunteers who are registering for the Uptown Art Fair!

Review Source

JW

Jody W.  
Executive Director  
  
Used the software for:

### "Thanks VolunteerLocal!"

December 11, 2012

5.0

I would recommend Volunteer Local to anyone who is thinking and or needing an online management system!

Pros

Easy, efficient, streamlines well with multiple users.

Cons

I have not yet found any cons with the system.

Review Source

SW

Shelly W.  
IB Coordinator  
  
Used the software for:

### "Excellent program"

December 20, 2012

5.0

Highly recommend for people needing to schedule volunteers

Pros

Easy to set up and use, great for collecting info about volunteers and electronic sign up of volunteers

Cons

none that I can think of

Review Source

CS

Chris S.  
Volunteer coordinator  
Events Services  
Used the software for: 1-2 years

### "Highly recommend!"

May 9, 2019

5.0

Pros

We love Volunteer Local! It's simple and easy for us and our volunteers. And the customer service is awesome!

Cons

We honestly have not discovered any cons to Volunteer Local.

Review Source

GG

Gregg G.  
Project Lead  
  
Used the software for:

### "A great resource, a one-stop shop really, for organizing any volunteer event"

July 22, 2014

5.0

Straight forward, simple to use and yet a really powerful resource. Customer service, well, Kaylee, was fantastic. Between the intuitive set up and quick response of CS, we were up an running in just a few hours.

Review Source

PD

Phil D.  
Education Officer  
  
Used the software for:

### "Excellent system and service"

February 10, 2015

5.0

VolunteerLocal has really helped our volunteer program at the University Museum. It's simple, efficient and the volunteers love it.

Review Source

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