# TrueCommerce EDI Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrueCommerce EDI Solutions Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/

---

# 

 TrueCommerce EDI Solutions Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TrueCommerce EDI Solutions

## What is TrueCommerce EDI Solutions?

TrueCommerce is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces, to your business system, and to whatever comes next. For decades, we have helped businesses be more connected, more supported, and more prepared for what's next. TrueCommerce delivers one of the best and trusted options in supply chain automation and integration. That’s why thousands of companies ranging from start-ups to the global Fortune 100, across various industries, rely on us.

## What is TrueCommerce EDI Solutions used for?

[EDI](https://www.capterra.com/edi-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Entry](https://www.capterra.com/order-entry-software/)

Top alternative

Featured

Overall rating

Based on 537 user reviews

Reviews sentiment

Positive

85%

Neutral

9%

Negative

6%

Pros & cons

Streamlined and intuitive navigation

Accessible learning and onboarding

High and unpredictable costs

Frequent technical difficulties

Starting price

$19.95

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   B2B eCommerce Platform / 2026
-   Distribution / 2026
-   eCommerce / 2026
-   Multi-Channel eCommerce / 2026
-   Order Entry / 2026
-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrueCommerce EDI Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.truecommerce.com/&name=TrueCommerce EDI Solutions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrueCommerce EDI Solutions

4.3 (537)

VS.

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting Price

$19.95

Usage Based, Per Month

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (537)

Ease Of Use

4.6 (39)

Value For Money

4.0 (446)

Value For Money

4.9 (39)

Customer Service

4.2 (495)

Customer Service

4.9 (39)

## TrueCommerce EDI Solutions alternatives

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/)

[4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/alternatives/)

## FAQs about TrueCommerce EDI Solutions

Overview

### What problems does TrueCommerce EDI Solutions solve?

TrueCommerce EDI Solutions solves slow, error-prone order processing by centralizing purchase orders, shipment notices, invoices, and inventory updates in one system while automating ERP and accounting data entry. Customer service, logistics, warehouse, accounting, and operations teams benefit most from faster order turnaround, clearer status visibility, easier training, and fewer manual mistakes.

Answer based on 287 reviews

Overview

### Which roles and teams benefit most from TrueCommerce EDI Solutions?

TrueCommerce EDI Solutions is most used by operations, logistics, and customer service teams that manage orders, shipping, and retailer compliance. IT leaders and EDI specialists rely on it to maintain integrations and automate document exchange, while finance leaders, office managers, and executives use it to improve billing accuracy, visibility, and process control.

Answer based on 534 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is TrueCommerce EDI Solutions built for?

TrueCommerce EDI Solutions is built primarily for small businesses, which make up 87% of reviewers, especially in wholesale at 15% and consumer goods at 14%. The platform supports supply chain relationships across customer networks, with additional use among midsize businesses at 10%, enterprises at 4%, and retail companies at 8%.

Answer based on 537 reviews

Features and Usability

### What are the key features of TrueCommerce EDI Solutions?

TrueCommerce EDI Solutions offers core EDI capabilities such as order processing, invoicing, advance ship notices, and purchase order management. Differentiating features include retailer integration, ERP integration, trading partner mapping, automated scheduling, and shipping labels. Reviewers also frequently mention its easy-to-use workflow, status tracking, and document confirmations.

Answer based on 230 reviews

Integrations

### How well does TrueCommerce handle trading partner setup?

TrueCommerce EDI Solutions speeds up trading partner onboarding with prebuilt connections, mapping support, and ERP integration tools. Many manufacturers, distributors, and small operations find new partner setup easier and less technical, though some teams want deeper partner-specific customization, simpler navigation, and more consistent support during complex implementations.

Answer based on 62 reviews

Integrations

### Which third-party tools and platforms does TrueCommerce EDI Solutions integrate with?

TrueCommerce EDI Solutions integrates with over 20 platforms, including ERP systems such as NetSuite, Microsoft Dynamics GP, Dynamics 365 Business Central, JD Edwards EnterpriseOne, and Acumatica Cloud ERP, plus ecommerce and marketplace tools like BigCommerce, Magento Marketplace, Amazon Seller Tool, Mirakl, and Google Merchant Center.

Answer based on 38 reviews

Getting Started and Support

### How easy is it to onboard and train a team on TrueCommerce EDI Solutions?

TrueCommerce EDI Solutions offers in-person training, live online sessions, webinars, videos, and documentation. Daily users and teams with basic computer skills often get up to speed quickly, while nontechnical users, new admins, and teams with complex integrations usually need more guidance during the initial learning curve and setup.

Answer based on 79 reviews

Getting Started and Support

### What customer support options does TrueCommerce EDI Solutions offer, and how do users rate the experience?

TrueCommerce EDI Solutions offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as knowledgeable, friendly, and quick to resolve issues, especially during setup. Reported drawbacks include afternoon wait times, inconsistent case handling, slow follow-up, and occasional communication problems with some representatives.

Answer based on 230 reviews

Features and Usability

### Is TrueCommerce EDI Solutions easy to use for EDI?

TrueCommerce EDI Solutions makes day-to-day EDI processing easier through a readable portal, workflow templates, and ERP connections. Small business teams and IT staff often find transactions, monitoring, and basic changes manageable without deep EDI expertise, though unusual documents, mapping issues, customization delays, and cost can create friction for larger or more complex environments.

Answer based on 60 reviews

## Pros and Cons

Streamlined and intuitive navigation

90% positive reviews out of 89

Most users report ease of use enables quick task completion, minimal training, and efficient daily operations.

High and unpredictable costs

46% negative reviews out of 61

Some reviewers describe pricing as expensive, with unexpected fees and difficulty managing charges for varying usage.

Accessible learning and onboarding

87% positive reviews out of 67

Most reviewers find training and learning curve manageable, with clear instructions and easy adaptation for new users.

Frequent technical difficulties

57% negative reviews out of 56

Some users report bugs and issues cause disruptions, slow resolutions, and require frequent support for troubleshooting.

Alyse T.

Accountant Manager, 201 - 500 employees.

"It is hard to get issues accomplished sometimes when we cannot communicate in real time. "

Efficient order management system

85% positive reviews out of 59

Most users comment order processing is fast, reliable, and reduces manual entry, improving workflow accuracy.

## Features

AI summary

Based on 498 EDI reviews

Capterra reviewers point to these as the top features buyers look for in EDI software:

-   **Data Import/Export** (**54%** of reviewers rated this feature as critical)
-   **Data Mapping** (**65%**)
-   **Data Transformation** (**49%**)

TrueCommerce EDI Solutions supports all three of the features reviewers rank highest: **Data Import/Export**, **Data Mapping**, and **Data Transformation**. Together, these capabilities help businesses move data between systems, match information across trading partner requirements, and convert documents into the right formats, allowing teams to improve accuracy, reduce manual work, and keep EDI processes running efficiently.

Data Import/Export

4.7 (22)

95.45% of 22 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Mapping

4.7 (20)

90.00% of 20 reviewers that rated this feature as important or highly important

Track the management and flow of data throughout the organization

Data Transformation

4.0 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Third-Party Integrations

4.3 (27)

85.19% of 27 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Multiple Format Support

4.2 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Real-Time Data

4.6 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

Receive data and information in real time

TrueCommerce EDI Solutions 56 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Automatically create schedules based on business needs or employee availability and qualifications

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Supports common databases such as MySQL and Oracle

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Integrate with existing ERP systems

Automated handling of non-compliant EDI transmissions.

Move files across different systems or networks

Serves B2B organizations

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Process of printing custom labels through various methods.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

Allows automated and event-driven transaction scheduling

Get Advice

We can help you find the software with the features you need.

Features

4.1 (530)

4.1

Based on 530 reviews

## Pricing

Value for money

4.0 (446)

Free Trial

[View pricing plan details](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/pricing/)

Basic

$19.95

Usage Based,Per Month

Custom Pricing

Custom Quote Available

Value for money

4.0 (446)

4.0

Based on 446 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[

Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (495)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (495)

4.2

Based on 495 reviews

## User reviews

Overall rating

4.3

Based on 537 reviews

Filter by rating

5(286)

4(172)

3(47)

2(14)

1(18)

Mentioned topic

Sorted by most recent

DR

Dave R.

Manager

Mechanical or Industrial Engineering

### "Reliable EDI Platform with Room for Improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 16, 2026

We used TrueCommerce for several months to manage EDI transactions with multiple trading partners. While the platform fulfilled our basic EDI requirements, we found that support responsiveness and the overall user experience did not meet our long-term expectations. As our EDI environment expanded, we ultimately transitioned to a solution that provided more responsive support, a more modern interface, and stronger integration capabilities.

Pros

TrueCommerce provided the core EDI functionality we needed and supported integration with multiple trading partners. The implementation process was straightforward, and once transactions were configured, the platform generally handled day-to-day EDI document processing reliably.

Cons

Customer support response times and issue resolution could be inconsistent, particularly when troubleshooting more complex integration or mapping issues. The user interface also felt dated and less intuitive compared to newer EDI platforms, making administration and monitoring less efficient.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Reasons for choosing TrueCommerce EDI Solutions

Very reliable Ecommerce solution for our manufacturing needs and order processing. Their fulfillment and workflow processes are very promissing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chad C.

CEO

Consumer Goods

### "Automated our EDI and scaled with our wholesale growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 10, 2026

Overall it has been a great partner for our wholesale business. It does what it promises, integrates well with our other software, and has let us take on more retail accounts without a proportional increase in manual work. Combined with responsive, knowledgeable support, it has been well worth it for us.

Pros

TrueCommerce has taken what used to be a mountain of manual EDI work and largely automated it. Purchase orders from our big retail partners flow straight in, and invoices and ASNs flow back out, without us hand-keying transactions one at a time. It connects cleanly with NetSuite and the rest of our systems, so wholesale orders move through our workflow with far fewer man hours than before. As we have added retail accounts it has scaled right along with us instead of forcing us to add headcount. Their customer service has also been top notch whenever we needed help onboarding a new trading partner or troubleshooting a document.

Cons

If I had to pick something, EDI by its nature has a learning curve, and there is some up-front work to get each new trading partner and document type mapped correctly. That is really the nature of EDI more than a knock on TrueCommerce, and their support team has been there to help us through the setup every time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Danielle A.

President

Food Production

### "Fantastic EDI Providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

TrueCommerce has met all of my needs. They keep the process working and issues are very rare. We have been with them for many years and have never experienced any down time. Maintenance has always been done during non productive hours with no impact our our communication with our trading partners.

Pros

True Commerce has meet and continues to meet all of our EDI needs, integrating will all of our Trading Partners. Issues are rare but when one does come up they are quick to handle it. Tech Support is knowledgable and pleasant to work with. They are quick to respond to emails and for emergency issues they are only a phone call away. The system is secure, we have had no issues with security or data breaches. I feel we get good value for the cost of the service. The integration saves me considerable time and is worth every penny.

Cons

I have no complaints about TrueCommerce. Any short coming is on my end with a lack of knowledge to understand the complexity of EDI and the many ways it can benefit my company.

Switched from

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

The previous company made promises they couldn't keep. True Commerce stepped in and cleaned up their mess. They were able to get our integrations working as they should.

Reasons for choosing TrueCommerce EDI Solutions

True Commerce was quick to respond to my inquiry and were willing to fix problems created by the previous company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Diana P.

Supply Chain Manager

Pharmaceuticals

### "Reliable EDI platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

When I joined the company I noticed the platform was being under utilized , once I understood how it worked and its capabilities and with True commerce support team, my department became way more efficient.

Pros

Our company can rely on the tools that this EDI solution provides and the technical super is great.

Cons

I have been really happy with the platform and service. When we have technical issues the support is great. When i am looking for solutions, there is always someone to help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Alyse T.

Accountant Manager

Food Production

### "10 out of 10! The best EDI provider to work with!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

My overall experience with True Commerce has been 10 out of 10. I have worked with True Commerce EDI Solutions for about 11 years! Through this time many of the staff have offered their knowledge and helpful tips that have not only helped to maintain JTM's excellent partnerships with our customers and brokers, but also helped me advance professionally.

Pros

The support staff and user-friendly platform is what I like most about True Commerce EDI Solutions. The knowledge regarding integrations with JTM's specific ERP system is extremely helpful when we run into integration issues or certain mapping difficulties. The platform is so easy to navigate that the other users on the platform had no issues learning how to process transactions.

Cons

I do not have very many negative things to say regarding True Commerce EDI Solutions. Probably the only issue I have run into is when a support case gets picked up by the team in a different country. It is hard to get issues accomplished sometimes when we cannot communicate in real time. That is a VERY small issue in comparison to how many support cases we log.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LZ

Layla Z.

SAP Business Analyst

Medical Devices

### "Value for Money with Great teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2025

We integrates EDI to our SAP HANA system and we are thinking to extend to more of our customers to this platform.

Pros

Our company has been using TrueCommerce EDI solutions for one and half years, only when we first went live, we needed to reach out to the customer support for some small issues, the support process was very easy and the response was very quick.

Cons

Our company has been using TrueCommerce EDI solutions for one and half years, we barely had any issues, no complaint at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DI

Dennis I.

EDI Specialist

Food Production

### "Migration success with True Commerce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2025

We took on a massive project with moving from our old ERP to an SAP system and working hand-in-hand with True Commerce to develop and test the mapping for over 80 trading partners. At the same time a migration project was taking place with getting trading partners off our old VAN and onto True Commerce in a limited amount of time. I've been pleased with the success of both projects.

Pros

The integrations team assigned to our migration to SAP did a fantastic job with mapping, partner set-ups, and customizations. Now that we are live, the True Commerce customer support team has been quick to respond with resolutions. I feel like their Foundry product offers very good value for the cost.

Cons

Since going into production, there is a limitation I've noticed. I would like to see an option developed to automatically move specific file types for specific trading partners from the Inbox to Received without exporting them.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MB

Michael B.

Operations Supervisor

Publishing

### "TrueCommerce A+ Service - Knowledge - Expertise"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2025

All the staff at every level are a pleasure to work with. Their knowledge and expertise is ever present on each need presented.

Pros

TrueCommerce software is easy to use, simple click and send solutions for our order processing. Combine the ease of use with visibility to the data and their services are unmatched.

Cons

Honestly, it is difficult to find something that is a not a positive experience with TrueCommerce. If i had to point one con out it would be i wish we could implement more of our order processing through them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LN

Lew N.

Director of IT

Farming

### "Reliable, easy to use EDI connection management partner."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

We have been a TrueCommerce Transaction Manager user for over 10 years and have been pleased with the service an support over this time.

Pros

Great EDI partner connection service. Great support service. Product is dependable and works as expected. Portal is easy to navigate.

Cons

Web portal can be slow to load pages of data. User security setup is a little complex until you understand how it works.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

KARLA A.

Office Administration Manager

Wholesale

### "AQUAMOTION REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

Great. When I needed help they are always there for me. People have alway been very helpful and nice.

Pros

Ease of use. Tech support is really fast when you need it. Have recommended it to a lot of people.

Cons

None. I can not think of any Cons at this time. Well maybe the pricing could be a little better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Infocon Systems WebEDI vs TrueCommerce EDI Solutions](https://www.capterra.com/compare/122910-163009/TrueCommerce-EDI-Solutions-vs-Infocon-Systems)[SPS Commerce vs TrueCommerce EDI Solutions](https://www.capterra.com/compare/122910-155593/TrueCommerce-EDI-Solutions-vs-SPS-Commerce)

[Cin7 Omni vs TrueCommerce EDI Solutions](https://www.capterra.com/compare/122910-133133/TrueCommerce-EDI-Solutions-vs-Cin7)