--- title: "GoServicePro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoServicePro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/122928/GoServicePro/" page_type: "product" language: "en" --- # GoServicePro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoServicePro ## What is GoServicePro? Founded by field service experts in 2001, GoServicePro has provided innovative, end-to-end solutions for field service management for over 20 years. Our comprehensive, web-based platform automates key functions such as scheduling, dispatch, asset management, and real-time technician updates, while supporting seamless communication and detailed analytics. Trusted by businesses worldwide, GoServicePro is designed to enhance operational efficiency and deliver exceptional customer experiences. ## What is GoServicePro used for? [Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoServicePro?[Manage this product listing](https://www.g2.com/products/goservicepro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoServicePro 4.3 (3) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $99 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.6 (1,446) Value For Money 3.0 (1) Value For Money 4.4 (1,249) Customer Service 4.3 (3) Customer Service 4.6 (1,399) ## GoServicePro alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Kickserv](https://www.capterra.com/p/122541/Kickserv/) [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122541/Kickserv/) [Synchroteam](https://www.capterra.com/p/129634/Synchroteam/) [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129634/Synchroteam/) ## FAQs about GoServicePro Overview ### What company size and specific industries is GoServicePro built for? GoServicePro is designed for small to mid-sized field service businesses that need help with scheduling, dispatching, and asset tracking. It fits service operations in industries such as maintenance, repair, and equipment servicing, especially teams that want to reduce downtime and improve coordination in the field. Features and Usability ### What are the key features of GoServicePro? GoServicePro offers work order management, dispatch management, scheduling, and route optimization for field service operations. It also includes CRM, customer and contact databases, inventory management, time tracking, billing and invoicing, electronic signature, and reporting tools such as customizable reports and historical reporting. Pricing ### How much does it cost and what fees or limitations are included? GoServicePro starts at $89 per user/month for the Tier 2 - Mid-Sized Teams User Pack, while the Tier 1 - Small Teams User Pack costs $99 per user/month. Enterprise Solutions use custom pricing, and a free trial is available. Pricing includes tools for scheduling, billing, CRM, and inventory management. Getting Started and Support ### What training and onboarding options does GoServicePro offer? GoServicePro provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online options support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and reviewing product steps as needed. Getting Started and Support ### What customer support options does GoServicePro offer? GoServicePro provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These support channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) GoServicePro supports **Job Tracking** and **Mobile Access**, giving field teams visibility into job progress while letting technicians update information from the field. However, it does not include **Job Scheduling**. Instead, it offers other highly rated capabilities, including **Customer Database** (**66%**), **Work Order Creation** (**68%**), and **Scheduling** (**61%**), which help businesses organize customer records, create service tasks efficiently, and coordinate appointments more effectively, allowing teams to stay organized and respond faster in daily operations. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle GoServicePro 58 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch: Notifies field service workers of their upcoming assignments. - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location: Track asset locations using GIS and GPS technology. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Roles: Allows users to see tasks according to permissions and roles. - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/122928/GoServicePro/pricing/) Tier 1 - Small Teams User Pack $99.00 Per User,Per Month It includes: - Automated Scheduling & Dispatch - Asset Management - Mobile Technician App - Customer Profiles & CRM - Work Order Management - Service Level Agreements (SLA) & Entitlements - Parts & Inventory Management - Comprehensive Onboarding - Dedicated Account Manager - Automated Notifications - Billing & Invoicing - Customizable Reports & Dashboards - Workflow Automation - Auditing & Compliance - Data Management - Tailored Implementation - Regular Software Updates Tier 2 - Mid-Sized Teams User Pack $89.00 Per User,Per Month It includes: - Automated Scheduling & Dispatch - Asset Management - Mobile Technician App - Customer Profiles & CRM - Work Order Management - Service Level Agreements (SLA) & Entitlements - Parts & Inventory Management - Comprehensive Onboarding - Dedicated Account Manager - Automated Notifications - Billing & Invoicing - Customizable Reports & Dashboards - Real-Time Analytics - Workflow Automation - Auditing & Compliance - Data Management - Tailored Implementation - Regular Software Updates Tier 3 - Enterprise Solutions Contact Us It includes: - Automated Scheduling & Dispatch - Asset Management - Mobile Technician App - Customer Profiles & CRM - Work Order Management - Service Level Agreements (SLA) & Entitlements - Parts & Inventory Management - Comprehensive Onboarding - Dedicated Account Manager - Automated Notifications - Billing & Invoicing - Customizable Reports & Dashboards - Real-Time Analytics - Workflow Automation - Auditing & Compliance - Data Management - Tailored Implementation - Regular Software Updates Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shekhar S. Manager Transportation/Trucking/Railroad ### "ServicePro is easy to use but not very user Friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 8, 2018 Make it more user friendly for Business Users. Pros It is a great tool for the IT departments to use. It even saves details from Email sent by creator. Cons It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KE Kathy E. Dispatch Manager ### "A Real Time Saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 15, 2015 Before we had GoServicePro, we used to print out all of our work orders each day and then pass them out in the morning to each technician. Not only did this require paying someone to print and organize work orders for 4 hours a day, there was no way to make changes to work orders and no way to get feedback until the next morning with the techs came in. Now all of the techs use GoServicePro's mobile app to get work orders and we can update the information realtime and get feedback on what work orders are complete and where the technicians are located. Techs love it because there is no paperwork to fill in and they don't have to come into the office to get their new work orders. This means they can start work earlier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brendan C. Manager ### "Great Field Service Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 11, 2015 We switched over to GoServicePro about a year and a half ago. We had used several other field service management programs in the past, and were getting frustrated by the lack of support and promises that never came true. GoServicePro seems to have everything we could dream of all in one, and we've never been happier with a piece of software. Pros: - Preventative Maintenance. This allows us to set up reoccurring work orders for the future, which can then be auto assigned. - QuickBooks Integration. All of our invoices and billing we do in GoServicePro is able to quickly be transferred over to Quickbooks. - Helpful Customer Support. Whenever we have a question they have been very fast and helpful. - Out of Service Mobile Devices. When we have techs go out into the field, there is a moderate chance they will be out of a service area on our Verizon data plan. GoServicePro's app still allows the techs to work while in an area without service, and then automatically sinks back up to the cloud when they return to an area of service. Cons: - The only one I can think of is that their browser requires internet, but this is the case for all other field service software that we have looked. Overall: Everyone in our office and in the field loves using GoServicePro! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.