# GoServicePro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoServicePro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/122928/GoServicePro --- # GoServicePro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoServicePro ## What is GoServicePro? Founded by field service experts in 2001, GoServicePro has provided innovative, end-to-end solutions for field service management for over 20 years. Our comprehensive, web-based platform automates key functions such as scheduling, dispatch, asset management, and real-time technician updates, while supporting seamless communication and detailed analytics. Trusted by businesses worldwide, GoServicePro is designed to enhance operational efficiency and deliver exceptional customer experiences. ## What is GoServicePro used for? [Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoServicePro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.goservicepro.com&name=GoServicePro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoServicePro 4.3 (3) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $99 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.6 (1,416) Value For Money 3.0 (1) Value For Money 4.4 (1,220) Customer Service 4.3 (3) Customer Service 4.6 (1,369) ## GoServicePro alternatives [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking GoServicePro 51 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Store and access documents, forms, and photos in one centralized place System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Manage and support multiple locations Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Measure and track time including hours worked and paid time off (PTO) Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Free Trial Tier 1 - Small Teams User Pack $99.00 Per User,Per Month It includes: - Automated Scheduling & Dispatch - Asset Management - Mobile Technician App - Customer Profiles & CRM - Work Order Management - Service Level Agreements (SLA) & Entitlements - Parts & Inventory Management - Comprehensive Onboarding - Dedicated Account Manager - Automated Notifications - Billing & Invoicing - Customizable Reports & Dashboards - Workflow Automation - Auditing & Compliance - Data Management - Tailored Implementation - Regular Software Updates Tier 2 - Mid-Sized Teams User Pack $89.00 Per User,Per Month It includes: - Automated Scheduling & Dispatch - Asset Management - Mobile Technician App - Customer Profiles & CRM - Work Order Management - Service Level Agreements (SLA) & Entitlements - Parts & Inventory Management - Comprehensive Onboarding - Dedicated Account Manager - Automated Notifications - Billing & Invoicing - Customizable Reports & Dashboards - Real-Time Analytics - Workflow Automation - Auditing & Compliance - Data Management - Tailored Implementation - Regular Software Updates Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Shekhar S. Manager Transportation/Trucking/Railroad ### "ServicePro is easy to use but not very user Friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 8, 2018 Make it more user friendly for Business Users. Pros It is a great tool for the IT departments to use. It even saves details from Email sent by creator. Cons It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KE Kathy E. Dispatch Manager ### "A Real Time Saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 15, 2015 Before we had GoServicePro, we used to print out all of our work orders each day and then pass them out in the morning to each technician. Not only did this require paying someone to print and organize work orders for 4 hours a day, there was no way to make changes to work orders and no way to get feedback until the next morning with the techs came in. Now all of the techs use GoServicePro's mobile app to get work orders and we can update the information realtime and get feedback on what work orders are complete and where the technicians are located. Techs love it because there is no paperwork to fill in and they don't have to come into the office to get their new work orders. This means they can start work earlier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brendan C. Manager ### "Great Field Service Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 11, 2015 We switched over to GoServicePro about a year and a half ago. We had used several other field service management programs in the past, and were getting frustrated by the lack of support and promises that never came true. GoServicePro seems to have everything we could dream of all in one, and we've never been happier with a piece of software. Pros: - Preventative Maintenance. This allows us to set up reoccurring work orders for the future, which can then be auto assigned. - QuickBooks Integration. All of our invoices and billing we do in GoServicePro is able to quickly be transferred over to Quickbooks. - Helpful Customer Support. Whenever we have a question they have been very fast and helpful. - Out of Service Mobile Devices. When we have techs go out into the field, there is a moderate chance they will be out of a service area on our Verizon data plan. GoServicePro's app still allows the techs to work while in an area without service, and then automatically sinks back up to the cloud when they return to an area of service. Cons: - The only one I can think of is that their browser requires internet, but this is the case for all other field service software that we have looked. Overall: Everyone in our office and in the field loves using GoServicePro! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)