Average Ratings

9 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $13.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SuiteBlue
  • www.123landlord.com/

About 123Landlord.com

123Landlord is web-based, full featured, and easy to use. Very easy to manage all of your tenants & properties, collect payments and view late rent, and stay on track. Plans start at just $7/month and you can get started in minutes. Other modules included at no extra charge include owners, vendors, work orders, letters & forms, and much more!


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123Landlord.com Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management
  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

123Landlord.com Reviews Recently Reviewed!

every year I get a programming error and a server issue

Aug 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: there is not one thing I like about this software - it is absolutely terrible and the customer service is non existent

Cons: Horrible customer service - I have had an internal service error for the last two and half weeks and they FINALLY got back to me and told me it was my issue - REALLY!! how!? No way to track security deposits - they took it away and will not put it back -
slow and clunky and just terrible in general

Overall: not one thing

Online payments does not always work as needed.

Jul 31, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Pricing is reasonable and has an array of features however I primarily only use the online banking and related accounting features.

Cons: Does not automatically apply tenants online payments to open invoices.
Online payments system occasionally gets broken.
The website is typically sluggish.
Hard to reach support. Current support form is broken.

Overall: Online payments from tenants.

Horrible product and zero suppoort

May 25, 2017
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Absolutely none. It has a pretty nice interface, but nothing actually works. It is a great concept with terrible execution.

Cons: I subscribed to 123landlord a few months ago because it appeared to be great software. I soon discovered that the software still has three major bugs in it (the online payments don't work, the custom domain does not work, and the prefillable pdf forms don't work). Also you are supposed to be able to create online applications that feed into the software, and that does not work. Nothing ever gets fixed. I tied contacting technical support, and I got totally ignored. However, after I posted a scathing review on FaceBook of how bad 123landlord is I got an immediate response from service agent who at least responded to me a few times, but he failed to fix a single problem with the software. (BTW, I noticed that the reviews no longer appear on their FaceBook page). Finally I emailed asking to cancel my subscription to that horrible product, and I assumed (incorrectly) that someone would actually do it. Of course I got billed again. I am looking for something that actually works.

Overall: lots of ffrustration

Easy to use, does the work!

Feb 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use cloud based software (only available in subscription) for real estate property management.
Has all the basic functionalities, including a tenant portal for posting statements, invoices and collecting work orders.

Horrible Customer Service

Jan 25, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Cost and functions

Cons: Horrible customer service and help with set up- no manual either

Overall: Don't know what has changed with this companie's customer service, but we just started using this software the first of the year and ran into a glitch. We have been trying, unsuccessfully, to reach them for help for over a week with no calls back. They are also supposed to have an online live chat and that hasn't been on in over a week either???? Very disappointed!

Property management software finally simplified!

Dec 14, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: After trying several web based property management programs, 123landlord in my opinion is the clear winner in this emerging market of web based PM software.

The program is a very well thought out one, and beautifully designed. It really takes care of all the details for you. Yet, every tool is available to you, in order for you to manage your properties and residents more efficiently. I have been using 123 for quite some time now with no concern.

Being in Canada, I like that it is a Canadian company.

Communication has always been extremely responsive and helpful when I have dealt with customer support, which is always a huge decision maker for me...

Cons: No issues...

Overall: I would highly recommend. No software installation.

You can finally shred your leases and any other papers you may have involving your buildings and residents. Great support. Frequent updates and tweaking.

Clean and Easy to Use

Jan 24, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I looked for over a year for landlord software and tried several other products. Nothing seemed to suit me or fit all my needs, until I tried 123landlord. We work as a team in our office and it is perfect for our needs. Our clients who we've shared reports with also appreciate the bookkeeping and ease of use.

Cons: None really. Sometimes we hit a snag when we attempt a new task but it is really intuitive and easy to work thru. Customer support is excellent when I have had questions.

Overall: Try it! I tried probably 4 different products in the past 12 months and this is the only one I ended up liking and purchasing.

Awesome

Jan 21, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Every Thing I would want for accounting purposes

Cons: Definetly needs some sort of 1099misc printing for owners and us as a reporting group.

Overall: 1099misc is a must that way we can just print.

happy customer

Jan 20, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: easy to use, and good visual dashboard

Cons: would be great if security deposits could be managed seperatley from rents.

Overall: highly recommend for all property owners, for its simplicity, and data base for managing tenants.