# DoJiggy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DoJiggy the right Fundraising solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/122955/DoJiggy-Pledge/reviews

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DoJiggy

4.4 (85)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of DoJiggy

Ease of use

4.1

Customer Service

4.6

## Pros and Cons in Reviews

MJ

MacKenzie J

Marketing CoordinatorReligious Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“It makes the flow of money and flow of traffic easier to track. Once things are set up, it is easy for customers and tracking donors after.“

October 10, 2022

CL

Chelsea L

Team Parents CoordinatorSports, 11 - 50 employeesUsed the software for: Less than 6 months.

“I feel like it's slightly outdated and could use some fine tuning.“

October 4, 2022

LH

LaDonna H

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“I liked the ease of using this software to create, build, and promote "A Walk for Hope, The Fight to End Depression."“

October 15, 2022

SH

Sherrie H

AdminPrimary/Secondary Education, 11 - 50 employeesUsed the software for: Less than 6 months.

“Less technical people had a hard time navigating in it.“

October 4, 2022

CL

Chelsea L

Team Parents CoordinatorSports, 11 - 50 employeesUsed the software for: Less than 6 months.

“I feel this platform is great for non profits and makes it easier for donors or consumers.“

October 4, 2022

CA

Ceroma A

Founder/CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“This is very easy to use. And the integration with card processing app is outstanding.“

October 10, 2022

## Showing most helpful reviews

Showing 1-25 of 85 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VF

Virginia F.  
  
  
Used the software for:

### "School Jog-a-thons"

January 18, 2017

4.0

We use the software for our school jog-a-thon fundraiser. Only the kids who will be collecting pledges online create pages. Some of the features are really good: - the ability to connect to PayPal which is what we use to collect donations online and keeps things all together - the ability to create "teams", which in our case are classrooms, that complete for the most money raised - the ability to have the administrator assign kids to the teams since most people forget to select their teams when they sign up - the ability to create a page template which makes it easier for the kids to start their pages - the tracking software and reports are super helpful - we are able to enter offline (cash or check) pledges as well so we can track the entire jog-a-thon with the software - we are able to create a whole site around the donation software which allows us to get information to the participants especially the leaderboards We do some tricky things that the software cannot handle well: - allowing a donator to make 1 donation that gets split between siblings - allowing a donation to a team without a specific student being selected - sometimes when the donator has issues with PayPal, they will try to enter a donation multiple times and the software counts all of those incomplete donations to the student (they can be manually cancelled by the adminstrator but this creates more work and artificially inflates the students numbers in the short term) Overall, the software has been very helpful and helps us expand our reach for our school jog-a-thon by allowing kids to email the page to relatives or friends that are not local. We have definitely raised more money with the DoJiggy software and it has made it worth the costs for us.

Review Source

SB

Susan B.  
CEO  
  
Used the software for: 2+ years

### "We've used DoJiggy for several years for our peer to peer 5k fundraising."

June 16, 2017

4.0

DoJiggy acted as our 5k management software where all vendors and participants registered and the participants engaged in peer to peer fundraising.

Pros

I like the ability for participants to be able to semi-create their own fundraising pages and that each participant has their own fundraising thermometer that feeds into the main company fundraising goal thermometer. If conducting the same event from year to year, the previous event may be resurrected instead of building from scratch.

Cons

DoJiggy is expensive, the customer service team is not overly friendly and the back end is not user friendly and often requires extensive reading in their Help section.

Review Source

Response from DoJiggy

June 16, 2017

Thanks for being a continued client, Susan. We do try to offer the best customer service! And sorry that you find our pricing to be expensive. We know that our clients (non-profits like you, schools and churches) are cost conscious and we try to keep our prices low. For a walk-a-thon, we charge just $499 for up to 100 walkers with their own fundraising pages which allow many organizations to raise twice as much as they have previously. Since most competitors charge 5% software fees, this means that for organizations that raise over $10,000, our software is the best deal out there.

JB

J B.  
  
  
Used the software for:

### "Run/Walk letdown"

June 9, 2015

2.0

DoJiggy seemed promising, but it turned out to be mostly marketing and not a whole lot of actual delivery. The reporting tools were weak and didn't really allow for an customization which made for tedious compilation of data. That and the reporting issues made data integrity questionable. Sometimes a feature would disappear, but still be referred to in documentation. Lots of important fundraising data disappeared and DoJiggy claims to only keep backups for 3 days. Yes, three days. That final nail pretty much ensured that a new service would be necessary for future events. Great potential, but currently a big and expensive letdown.

Review Source

Response from DoJiggy

July 2, 2015

We are very sorry that you were not satisfied with our service and that you had issues. We run hundreds of events like yours each month and have never lost any customer data. We have customers that have been with us for 13 years. That is not the result of 'hype', but hard work, continual improvement, and customer service. Unfortunately, we found that there was a release bug that caused your team structures to be deleted after your event. Fortunately, no transaction or individual data was affected and no other clients were affected. We worked closely with you to reconstruct key team reports and fundraising data as soon as the issue was reported. We archive backup data and used it successfully in your case. We have data backups running every 5 minutes and archive data for 30 days. Straight up: we made a mistake, but we took steps to recover all critical data. We are grateful it happened after your event, and that you exceeded your event fundraising goals on our platform.

SH

Sherrie H.  
Admin  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "CRCA School Fundraiser"

October 4, 2022

4.0

DoJiggy is good overall. Having DoJiggy more user friendly and less expensive would make it better.

Pros

Tracking, managing external donations, being able to send a link for non-local family and friends to contribute.

Cons

It would be great to have the cost included in the donation itself instead of asking for it at the end for credit cards. The link could be more user friendly. Less technical people had a hard time navigating in it.

Reason for choosing DoJiggy

I do not know if there were any alternative products. If there were, I do not know what they were.

Review Source

RL

Richard L.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SEA Paddle NYC"

January 6, 2017

5.0

SEA Paddle NYC is one of the premier stand up paddle events in the world. We have used dojiggy as our pledge page for years due to its ease of use for participants. From the organization's perspective the reports and specialized tools are very comprehensive and flexible, it is a great fit for our event and I would give dojiggy a great recommendation.

Pros

Generally works seamlessly.

Cons

Occasional glitches

Review Source

Response from DoJiggy

January 6, 2017

Thanks for the great review, Richard. We love hosting your event! -DoJiggy

DD

Donna D.  
Lord's Acre Silent Auction Team  
Information Technology and Services  
Used the software for: 1-2 years

### "Online Silent Auction Review"

October 11, 2022

5.0

Pros

We used the software two years in a row to run silent auctions and that does great. The software is easy to use to have pictures of the products and descriptions of the products.

Cons

I would like to be able to set up live auctions using the software at the end of the silent auction if possible. I have not seen how this can be done... using video conferencing of some sort.

Review Source

Response from DoJiggy

October 17, 2022

Thank you for taking the time to write this excellent review. Our auction software only works for online auctions with mobile bidding and text to bid.

EV

Elle V.  
System Administrator  
Primary/Secondary Education  
Used the software for: 6-12 months

### "School PTC Fundraiser"

October 14, 2018

5.0

Very satisfied with this product. Will likely use again.

Pros

Highly available and responsive customer support. Very clean interface which was easy to configure. Very professional interface which was easy to brand to our needs. Payment processor easy to configure. Thorough documentation.

Cons

Would like to see more customizable reporting. I would download two distinct reports into excel and need to map data to get all of the details I needed. Would like to see more customizable template e-mails. We did the vast majority of our email communication using a 3rd party email tool since we needed more flexibility than dojiggy provided.

Review Source

DB

Deborah B.  
event coordinator/volunteer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Stellar Support"

February 4, 2020

5.0

Pros

As i have never navigated this sort of software before, I was initially extremely intimidated by the process. Once I started configuring the website and fundraising pages I was pleasantly surprised. It was easy enough for a total newby to navigate with a little... okay... a lot of assistance from DoJiggy's support team. They were quick to answer all of my enquiries with clear instructions on how to solve the problem. Never did they leave me hanging with any unresolved issues. \[SENSITIVE CONTENT HIDDEN\] on the support team was an absolute Godsend.

Cons

It would have been nice to have the option to speak to someone directly for support.

Reason for choosing DoJiggy

For the cost DoJiggy offered so much more than other products. Website and fundraising platform all in one!

Review Source

RQ

Russell Q.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good value for the money, but....."

December 12, 2016

4.0

Overall, DoJiggy is a decent website for a Walk. The price is good, the website is fairly easy to handle and the customer service is quick to respond etc. One of the biggest shortcomings is how difficult it is to register. It's cumbersome, you can't use the previous year's login info (making hard to remember yet ANOTHER login/password) and it's just not intuitive. Not to mention, if you have some folks that don't know there way around a computer, that all but cancels them out as participants. While some adjustments were made from our 2015 experience for 2016, I think more things to need to change on the back-end if we were to use it again. It was just too confusing for our registrants/participants and create too much extra work for this small Organization.

Pros

Cost, customer service.

Cons

The difficulty of use, how it is viewed on mobile and desktop.

Review Source

SO

Suzanne O.  
Consultant, Speaker  
  
Used the software for:

### "Ideal for Social Fundraising for Events"

September 16, 2013

4.0

I've worked with DoJiggy platforms for nearly 4 years successfully for multiple clients. The Pledge platform is clean, reliable and comprehensive. Set up is more complex than other platform providers, but that's appropriate considering that, as an admin, you have the ability to control every aspect of your online presence and slice and dice reports to get what you need. Pros: -Easily handles multiple personal fundraising pages within a single login account (example: a parent registering more than one child for the same event). -Customizable fields to get the information you need from participants and donors not normally "baked in" to the platform -Setting up or using your own credit card merchant account (with an independent but approved processor like PayPal or Dharma Merchant Services) means you can use the same merchant account for multiple aspects of your business. -Excellent, responsive customer service. Cons -Needing to set up a new credit card processor requires an extra step (could also be a "pro" too). -Social sign on and other plug-ins not available as of September 2013 (Facebook, Twitter and other social share widgets are featured on every personal fundraising page though) If you're looking for a way to take a walk-a-thon or other event online and raise more money, DoJiggy should be at the top of your list. Many of the success stories here were built on DoJiggy: http://suzanneoehler.com/category/success-stories/

Review Source

LS

Laura S.  
  
  
Used the software for: 2+ years

### "Easy to set up but not enough options"

July 11, 2017

3.0

Pros

Easy to setup and customize. Good way to advertize event and get people involved and publicize the agency and event.

Cons

Not sophisticated enough to do some of the things we would like. Some of our customers had difficulty figuring out how to use.

Review Source

ST

Sabrina T.  
PTO President  
Education Management  
Used the software for: 2+ years

### "It's a bit expensive for what you get."

December 12, 2016

3.0

I am not pleased with the limited types of reports I can pull and the complexity of using the software. It is very restrictive with the types of changes and appearance that I want to do. I am not sure we will continue using this service and software. Also, we experienced A LOT of issues with PayPal donations.

Pros

You can set up a website and others can set up individual websites.

Cons

Paypal is an issue, lots of transactions didn't go through (around 50). Limited report downloads. Manually added checks and cash don't get counted in the count.

Review Source

CG

Crystal G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Used for Walk"

October 4, 2022

4.0

Pros

Report options that are available for users

Cons

The user experience for walkers trying to sign up

Review Source

MC

Marisa C.  
Admin  
Education Management  
Used the software for: 1-2 years

### "Walkathon!"

December 12, 2016

4.0

We have used Dojiggy for our walkathon fundraising, but it does have some cons to it and we have issues with closing the account.

Review Source

Response from DoJiggy

December 14, 2016

Hi Marisa - Thanks for taking the time to review us. We don't quite understand - 'we have issues with closing the account'. Are you referring to your merchant account? Your software subscription expires in one year and must be renewed. Otherwise, nothing will be billed. Please contact Sales if you need assistance.

CM

Carrie M.  
Volunteer  
  
Used the software for: 1-2 years

### "It Gets the Job Done, But It's Cumbersome"

December 12, 2016

3.0

We have been using DoJiggy for a couple of years for a school fundraiser. The benefits are that students can keep their same pledge page year after year, making it easier for them to sign up. Updating information can be challenging as the pages aren't that intuitive. Additionally, we have found that we spend quite a bit of time digging around trying to find places to either update information or make adjustments to pledges that come in.

Pros

It's easy to carry over previous years' designs.

Cons

It's hard to use - it's cumbersome. It's not intuitive. It lacks flexibility.

Review Source

KS

Katherine S.  
Fundraising Coordinator  
Education Management  
Used the software for: 2+ years

### "Fundraising Coordinator"

January 6, 2017

4.0

We have used Dojiggy for about 5 years and have been pleased overall with it. We had trouble merging it with oh and our database though and would lvoe to see an improvement there.

Pros

I like that the template was easy to use.

Cons

It was confusing how to upload pictures and videos on the main page.

Review Source

SF

Shane F.  
  
  
Used the software for:

### "Reliable website"

January 6, 2017

4.0

I Have been using DoJiggy for two years now for our Run, Walk & Roll with Cobblestone Arts Center and it's been very reliable site. Their support team members have been very helpful. They help me get started on their site and never left my side after getting it up and running. It wasn't a one and done- they continue to support me and the agency to hit the goals for the event that year. I would recommend this site to any non-profit agency or profit agency. Very user-friendly site...

Review Source

pC

paul C.  
Executive Director  
Higher Education  
Used the software for: 6-12 months

### "a versatile and affordable website to support fundraising events"

January 6, 2017

5.0

this was our first time using a website to support our "NYIT VIP Walk for Independence" and our experience with DoJiggy was all positive. The cost was fixed and very reasonable, the administrative website was intuitive and easy to use and the customer support was very helpful. The system is also available to scale up to provide more features as your event grows year to year.

Pros

fixed cost and ease of use

Cons

more our problem than yours -- but we could not link a pay option to the site (our parent organization would no allow it) and that made it a little confusing to users

Review Source

AR

Anne R.  
Fundraising Chair  
Education Management  
Used the software for: 1-2 years

### "DoJiggy Tech Support Sets it Apart!"

December 12, 2016

5.0

DoJiggy tech support and customer service is amazing. Every time I've had a question or a problem, it has been addressed within hours. I really enjoy working with the team.

Pros

The ease of use - both on front end for donors and on back end as the fundraiser.

Cons

Sometimes the hard-coding on pages limits what you can do.

Review Source

Response from DoJiggy

December 12, 2016

Thanks, Anne! We love supporting your school.

AB

Aaron B.  
  
  
Used the software for:

### "Great value"

December 12, 2016

4.0

Great value and easy to use. I can easily get all my data and customer care is quick and friendly. I will use it again for my event this year.

Review Source

PS

Patrick S.  
Northern California Sales Manger  
  
Used the software for:

### "Golf Registration Application"

September 24, 2013

5.0

The golf registration Standard and Professional editions are excellent applications to manage and promote your golf event. The easy to use software can be handled by one or two people and if problems do come up the DoJiggy support team will be there to help. The applications will give you the details to make the day of your event a success

Review Source

LS

Laura S.  
  
  
Used the software for:

### "non-profit blessing"

January 6, 2017

5.0

Dojiggy has been helping us with our fundraising needs for 6 years and has simplified it for us to the degree that we are raising more money than ever! When we need technical support, they are quick to respond and always help us resolve our problem. I love doing business with Dojiggy!

Review Source

AS

Andrew S.  
  
  
Used the software for:

### "Great Value and functionality"

December 19, 2016

4.0

We have used the Dojiggy platform to run a peer-to-peer fundraising bike-a-thon. We have used the platform for 8 years and have found no product better on the market that matches its value for its versatility, and functionality. Tech support is very responsive.

Review Source

KS

Kathy S.  
Web & Membership Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very Reliable Solution for your Team Registrations"

February 1, 2017

4.0

Our organization has used DoJiggy for several social events requiring team registrations. It is easy to enter, update and report on the status of your event. In fact, I am starting another event using DoJiggy this week!!

Review Source

LM

Letitia M.  
  
  
Used the software for:

### "Good value, easy to use"

January 18, 2017

4.0

We have been using DoJiggy Pledge for our annual walk-a-thon for six years. It is easy to set up the web pages and run reports. Participants easily set up personal web pages. It's a good product for the cost.

Review Source

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