Who Uses This Software?

Anyone wishing to accept, invoice, renew, fulfill and track subscriptions for print and/or digital subscriptions.


Average Ratings

14 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month/user
    See pricing details
  • Pricing Details
    Hosted QuickFill starts at $100/month for each of the first five users.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • CWC Software
  • www.cwcsoftware.com
  • Founded 1987
  • United States

About QuickFill

QuickFill subscription fulfillment software handles every aspect of traditional and online magazine and newsletter marketing and circulation. With QuickFill you can grow your circulation, improve the quality of your customer service, cut your fulfillment costs, make your marketing more cost-effective, turn online content into revenue, improve payment and renewal rates and exercise more control over your finances.


Spotlight_media_placeholder

QuickFill Features

  • Advertising Management
  • Books
  • Campaign Management
  • Catalogs
  • Circulation Management
  • Content Management
  • Layout & Design
  • Magazines
  • Newsletters
  • Newspapers

QuickFill Reviews Recently Reviewed!

Quickfill is a great product for our small publishing outfit.

May 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is relatively easy to use and set up if you have fulfilment experience and is a great tool to manage the print and digital subscriptions of our magazine. It provides a more affordable alternative to outsourcing fulfilment and the software is very reliable. We are definitely not experts in fulfilment, so we are really happy that Quickfill has an excellent customer support team that can quickly answer any question.

Cons: Like much of the publishing industry, it has a bit of a legacy feel about it. Its base architecture stems from print subscription management. We use it for print and digital and it does the job for us. Ideally we would include our email newsletters, but we haven't figured out how to do that easily (we use MailChimp). The key to working effectively with Quickfill is knowing a fair bit about fulfilment in general and how to operate the software in particular. It takes time to acquire that knowledge, especially in an organization like ours where publishing is not the only focus. So ideally the software would be more written for users who are relative novices.

Overall: It allows us to run our fulfilment operations affordably and relatively professionally even though we are not experts in this area. Our magazine is audited (BPA) and Quickfill is set up to support that easily.

Simple, uncluttered software that does the job.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does not require a lot of maintenance. Staff members need only sporadic support. The help documentation is very extensive. Customer support is responsive, courteous and knowledgeable. Backing up and restoring the database is easy ( I have performed about three restores with no issues whatsoever).

Cons: Correcting money applied to the wrong account can be an issue, especially if it is discovered after several closes. Customer support has been very helpful on this.

Simple software to use with great customer service. The staff are very knowledgeable.

May 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and the ability to export and import large number of records easily. The ability to search on a number of fields. The ability to customise some of the features and views that are shown as a user.

Cons: I would like the offers to be grouped into section rather than how they are currently laid out and possibly a custom report tool. I currently use access and pull tables together to create reports but no one else within the group has a good understanding how to use access or combine tables.

Tech support is great. Software itself is good. Wish it was easier to pull out data.

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We love the convenient "snowbird" address updates. I like how easy it is to export reports into excel. It has an easy-to-use user interface.

Cons: It can be cumbersome to delete old or outdated tracking codes, etc. I wish it were easier to get some of the report data I need.

Overall: Reliable way to store and manage subscribers.

Program offers all features needed to serve our needs.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very intuitive, easy to train new employee's. I can set up user permissions and QF logs names of user who made changes on accounts.

Cons: Some limitations on notes, I'm a big color coder and I'd love to have a feature where we could color code notes on accounts to easily find the pertinent information. User manual is not user friendly.

I am still learning how to use some of the features. It isn't intuitive, so I often need help.

May 08, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is accurate, holds a lot of historical data, and delivers most of the reports that I need fairly easily.

Cons: Setting up rates and renewal cycles is complicated and not easy. And getting some reports that give me the information I need is very difficult. I didn't receive any training when I took this position at my company, so have had to figure out a lot of this on my own.

Overall: It gives me labels and renewal notices accurately.

Quickfill easy to use once learned and the support team is very knowledgeable and react quickly.

May 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of updating our magazines..the thoroughness of the reports. It works great for importing subscription online. It's very easy to gather information for customers when they call in, by viewing the history. Analyzing subscriptions is easy and convenient. There are a lot of choices.

Cons: It takes a long time to train someone because it is so precise. There is a lot to learn. Once you have it's great. Two small things in the program are: the Issue Labels update screen it is hard to follow the lines visually and price adjustments can be tricky.

Very easy to change offers and promotions on the fly. A good commerce page for the non-technical

May 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I can run price testing and change offers while tracking results very quickly. The forms are tied directly to the database allowing us to easily cross-promote between products and customer segments. Managing the forms from the database also allows for documenting updates, changes, preventing duplication and really allows a great deal of flexibility. The tech support is also very high and very responsive. Superior to most of the other SaaS vendors I've worked with, and considerably more responsive.

Cons: Because it's a fixed form built to interact with a database there is functionality that is challenging, but only at the fringes. Updating graphics has to be done by CWC so it's not as fast or real-time as testing offers and prices. Hopefully a future build of the page will allow users to more quickly make graphic updates.

Overall: An inexpensive multi-faceted ecommerce solution tailored to the Media industry. The platform has increased efficiency and allowed us greater flexibility in promoting our products.

We have been using QuickFill for all of our controlled publications since 2001.

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best part of using this software is the relationship we have built with the company which develops it (CWC). We have worked with them on customization of all sorts, and when we have identified features which we believed would enhance the product for all of its users, they have often worked to incorporate those features in subsequent releases. They have a truly in-depth understanding of data as well as audit requirements.

Cons: Reports are not easy to customize, and the product is desktop-based rather than in the cloud, which makes it more challenging to work with on-the-go.

We've used QF for almost 20 years and our magazine could not have grown as it has without it.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's comprehensive--manages data well, fulfills subscriptions, handles renewals, takes care of the accounting. Customer support is exceptional and they continue to make improvements in the software. QFIE, the internet extension, has proven invaluable for subscription fulfillment on our website.

Cons: Group subscriptions and renewals are cumbersome to manage in QF and our business has quite a few groups.

Quickfill has proven to be a invaluable tool in maintaining our small but growing subscription file.

May 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was relatively easy to learn and the customer support was outstanding. CWC staff were readily available to answer questions and walk you through a procedure.

Cons: Functionality is great; appearance is dated. Graphics need to updated to make it look fresh, current and user friendly.

Overall: I can easily manage my subscription database from my office or home. Can easily update management on the state of our circulation at any time.

We've been using the software since it was a MS-DOS based product. Extremely satisfied.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That it is intuitive, makes order processing simple, and allows us to service our customers without challenges. I recommend the software to others in my field with full confidence and without hesitation .

Cons: Due to it being a "windows-based" system, there are some processes that require the use of a mouse, forcing the user to depart from the keyboard, which slows down work. It would be good to have a way to process checks "in line" like we can process credit cards.

In over 10 years of use this program is consistent and dependable.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to run reports, make changes as needed with no wait time like you usually experience when working with service bureaus. From a customer service perspective, we have up to the minute information to quickly make updates or resolve issues. Another positive are the people behind CWC Software, they are there to serve you -- their customer. If someone is unsure on how to process a transaction or resolve a problem, their customer support team is great. They work with you to better understand what happened and how to fix it. As a company, when your needs exceed what the program currently offers, they work with you to understand the goal and then, if possible, work with you to come up with a solution.

Cons: Sometimes change requires customization which can take time to implement. Would like a little more autonomy in how landing pages/forms look and be able to make changes on the fly.

Overall: Ease of use, adaptability and flexibility and the ability to run reports on both an ad hoc and scheduled basis. This allows for us to know how well our marketing programs are working when acquiring new customers or retaining those we already have.

Vendor Response

by CWC Software on May 04, 2017

As a long-time (almost 30 years) provider of software and support I can attest to the fact that it is great to have customers like EH Media who see our relationship as being a partnership.

CWC Software Review - QuickFill

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: BLR (formerly M. Lee Smith Publishers) have been QuickFill users for more than 20 years. I can tell you for all of those years we have been very pleased with the system and support we receive from CWC Software. Ross and his team are very responsive and have been a huge asset in assisting us with multiple conversions from different fulfillment systems. QuickFill is a user friendly system and while it has it's limitations it really keeps you in line using a fulfillment system for what a fulfillment system is meant to do. We have a great relationship with the team at CWC Software and I would be happy to talk with anyone thinking about making a change.