--- title: "OnceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OnceHub the right Conversational Marketing Platform solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/122968/ScheduleOnce/reviews/" page_type: "reviews" language: "en" --- OnceHub 4.6 (135) [View alternatives](https://www.capterra.com/p/122968/ScheduleOnce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of OnceHub Ease of use 4.1 Customer Service 4.6 ## Pros and Cons in Reviews EL Elke L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The tool has everything a booking platform needs: you can create different booking pages, sync with your calendars, set up scheduling options, reminders,....“ September 22, 2025 EL Elke L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I wouldn’t pay for it, because the constant friction made it more annoying than valuable – though for free use, it definitely covers the basics.“ September 22, 2025 Breanna G Program DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “The automatic reminders worked well to improve show-rate for all kinds of events.“ December 3, 2025 EL Elke L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The user experience was frustrating.“ September 22, 2025 Breanna G Program DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Easy to use and effective to improve show rate and reduce how many calls and texts I had to send by hand as we grew.“ December 3, 2025 JM Jenn M OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Not being able to reschedule appointments on the spot within the software and having to send the end-user an email that relies on them taking action instead of being able to do it while in the moment.“ June 2, 2022 AR Alex R Chief Possibility OfficerProfessional Training & Coaching, Self-employedUsed the software for: More than 2 years. “Lots of advanced features to customize things to your own liking, and integrate with other tools.“ January 11, 2025 AG Anastacia G Account Manager Marketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “It was very confusing for my clients to configure their schedules.“ September 28, 2022 ## Showing most helpful reviews Showing 1-25 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael N. Consultant Marketing and Advertising Used the software for: 2+ years ### "Great scheduling software for sales funnels" October 29, 2022 5.0 THough it was a challenge to set up, it's now working great. Huge fan of the way it integrates with landing pages, and how it sends the client one thing and me another--I get all the info I need, saved right in the calendar invite, whcih makes the sales call setup a lot simpler. No searching the CRM for stuff, it's right where I need it. Pros It presents a custom form for prospects to fill when they set up an appointment. There is a lot of room for customization here, and that's why I started using this in the first place. Cons Setting everything up can be confusing. The software is not intuitive to me, with different names for things than I would have expected. You set up the form in one interface and then you have to go to another interface to link it to campaigns. Both places have settings with the same name, but they affect the output differently. Review Source Response from OnceHub November 16, 2022 Thank you Michael for your comprehensive review of OnceHub - especially your constructive feedback on making it easier to tap into the power the platform offers. We'll fold your feedback into the work we're doing continuously to enhance the intuitiveness of the OnceHub interface. KK Keri K. Systems Manager Marketing and Advertising Used the software for: Less than 6 months ### "Came highly recommended " September 11, 2022 5.0 I’ve been ver pleased so far! It does exactly what we need. Pros It’s functionality is exactly what we need. I particularly like the ability to have a combined booking page but control the flow of appointments to different staff as well as the calendar integrations. Cons It’s robust and that’s a good thing but there’s a bit of a learning curve to figure out where to find what things. I could see that being challenging to anyone who struggles with new platforms. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) None of us like acuity as much- it doesn’t feel intuitive. Calendly is great and works with Kajabi but didn’t seem to have the level of features we needed. Ultimately, ScheduleOnce/ OnceHub came highly recommended by successful entrepreneurs in the field. Review Source Response from OnceHub October 4, 2022 Thank you Keri for your review. We hope you'll "pay it forward" and recommend our platform to others. We also hope you'll like the enhancements we're releasing next week which we expect will shorten the learning curve you mentioned. AG Anastacia G. Account Manager Marketing and Advertising Used the software for: 1-2 years ### "ScheduleOnce" September 28, 2022 3.0 I did not like hardly any bit of this tool. It was very confusing for my clients to configure their schedules. Hard for them to adjust their availability etc. I spent so much time just helping clients troubleshoot their issues. This tool was not very user-friendly at all. Pros Pretty much the only thing I really liked about this tool is the fact that it offers an embed code for websites/clickfunnels on the free account. I created lead generation funnels for direct sales and my clients would need some sort of tool that would allow them to embed their schedule directly into the site. This tool lets you do that for free. So that's nice. Cons I really disliked the fact that it had such a confusing interface for my clients. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing OnceHub I didn't choose ScheduleOnce at all actually. Several of my clients signed on with my company already having in mind that they needed/wanted to use ScheduleOnce. Those that didn't know how to use the tool and were just starting out with it had such a hard time getting used to it that I'd say about 45% of them ended up switching to Acuity or Calendly instead. Review Source Response from OnceHub October 4, 2022 We're very sorry to hear about your frustration with our user interface Anastacia. We hope you'll give it another chance next week after we release our new navigation (on October 12) which is intended to make our powerful functionality much more intuitive to use. We look forward to your feedback! CJ Courtney J. Business Development and Marketing Strategist E-Learning Used the software for: 1-2 years ### "Conversational Marketing Made Simple " November 13, 2023 5.0 Overall, OnceHub is a really flexible platform that allows you to grow with it. From the simple scheduling to the landing pages and live chat, the opportunity to present a professional brand and build rapport from the very beginning is awesome. Pros I really liked the ability to schedule with a simple link, but I was drawn in by the ability to plan the conversational journey. Cons Lot's of bells and whistles. The platform had a really steep learning curve, especially for a solo person who isn't scheduling for a team. I had a bit of trouble on keeping track of the event types and master pages, so I hadn't used it as much as I'd planned to. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) OnceHub just feels like a more in-depth and comprehensive platform. Review Source Response from OnceHub January 15, 2024 Thank you, Courtney. We're glad you mentioned conversational marketing and hope you explore its potential further! It really does transform the visitor experience into something more human and welcoming. KW Kelly W. Director of Talent Acquisition Hospital & Health Care Used the software for: 1-2 years ### "Solid scheduling platform! " November 2, 2023 4.0 We use it for customers/candidates to book time with our intake and recruitment team. Pros You can do anything with it because it is fully customizable to your workflow. You can make any changes you desire and use it in a variety of ways. Cons It can be challenging to figure out how to cusotomize your user notifications and set up other features, it can take some time to deploy. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing OnceHub We found OnceHub more robust with more features. Review Source Response from OnceHub January 15, 2024 Thank you, Kelly. We hear you. OnceHub's breadth of possibility can seem daunting at first. We're working on new ways to ease the uninitiated into the system more gently! RG Ron G. Financial Advisor Financial Services Used the software for: 2+ years ### "Great Scheduling Tool " January 7, 2021 5.0 Overall, it's a great tool at a good price. Pros ScheduleOnce is a great scheduling tool that allows prospects and clients to book appointments conveniently. It saves me a lot of time going back and forth to locate a mutually good time. Cons I am good with technology platforms, but not an expert and I prefer user-friendly tools and good customer support. The tool takes a little bit of time to understand how to customize the setup of the scheduler to your needs. Once setup, it has required very little maintenance on my part. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) The prior service didn't offer the level of functionality that I was looking for in a scheduler. Review Source MG Madeline G. Academic Advisor Education Management Used the software for: I used a free trial ### "Looking forward to using Oncehub" June 29, 2022 5.0 \[SENSITIVE CONTENT\] has been quite helpful in getting our team set up with Oncehub. He has problem solved and offered solutions to meet the needs of our team. Pros It has a clean aesthetic and user-friendly experience that students seem to appreciate. We were recommended this product by our colleagues in another department who were quite pleased with it. Cons I would like to be able to share PDF documents back and forth. Switched from [Waitwhile](https://www.capterra.com/p/152494/Waitwhile/) Waitwhile had many problems, the platform did not function correctly, emails were not sent out properly, data was being lost and would dissappear sporadically, customer service said it was our fault and were unable to remedy the situation. Their engineers could not figure out why the product was not functioning properly. Review Source Response from OnceHub July 14, 2022 Thank you for the feedback, Madeline! JC Johnathan C. Head Janitor Insurance Used the software for: Less than 6 months ### "Amazing product and solution" July 12, 2022 5.0 Talk to Support twice so far on issues just planning our way around but our overall experience is amazing Pros We have used many different online scheduling programs after coming across once hub we have found a golden goose. Highly recommend anyone that has not tried this program sign up today I will impress you. Cons Had a few small technical issues but that was on our side not on once hub side Alternatives considered [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Reason for choosing OnceHub Easier to use and a lot faster for booking appointments Review Source Response from OnceHub July 14, 2022 Thank you for the feedback, Johnathan! DMA Donna Mae A. Marketing Consultant Internet Used the software for: Less than 6 months ### "Loving The Time Saving Feature for Scheduling with Clients" June 8, 2022 5.0 Excellent. Especially your Chat Support. Pros The ease to set up and the flexibility to set up the time slots. Cons I have yet to be disappointed with the software. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing OnceHub Highly recommended by \[SENSITIVE CONTENT\] my mentor. Review Source Response from OnceHub June 9, 2022 Thank you, Donna Mae. We are so happy that you're happy with OnceHub. TB Thea B. CTIO Non-Profit Organization Management Used the software for: Less than 6 months ### "ScheduleOnce review" March 22, 2022 5.0 I love schedule once. I've used several scheduling tools before, and this one is my favorite Pros It's so easy to use, didn't take me 15 minutes to learn it Cons NONE! I like this app very much! Good job to y'all! Reason for choosing OnceHub It was on top of the list, and when I saw it, the learning curve was short! Switched from [YouCanBookMe](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) I needed something that can cater to our required automation and with minimal cost Review Source Response from OnceHub March 24, 2022 Thank you, Thea. We appreciate you taking the time to leave us your feedback. MP Maria P. Principle Management Consulting Used the software for: 1-2 years ### "Best group calendar scheduling service " February 17, 2022 5.0 Once the service was set up properly, it works well. The online customer support through chat is excellent and the agents are very informative and takes responsibility to solve issues. Pros The ability to be able to schedule group calendars where the members of the group is from different companies. This is the best service I have come across that allows me to work with different consultants on different customer projects and to schedule time based on their personal calendar availability within group meetings. Cons The user set up especially for group calendar scheduling was very cumbersome and hard to do. It was not intuitive to see how to ensure only available times in all group member calendars was set up. Only after spending significant time with online customer support was I able to set this up. The other issue is that when a meeting get's rescheduled, it cancels the booking and it is confusing for attendees. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing OnceHub Group scheduling Review Source Response from OnceHub February 28, 2022 Thanks you for taking the time to leave us a review, Maria. Glad we could help out with your group scheduling scenario, and we hope to continue to support your business. TH Tanekqua H. Financial Consultant Financial Services Used the software for: Less than 6 months ### "Happy Customer" May 19, 2022 5.0 Excellent experience. Recently had a client need to cancel our appointment and I was able to send a reschedule link and the client immediately rescheduled. I don’t need an administrator to manage my calendar just yet anyone. You can search for the customer by name, company, etc if you need to manage that appointment. Quick and easy Pros I love the simplicity of the look and feel. I love the fact the free version provides some of the pro features with limitations but grateful for what is available. Cons Help documents are limited and if non technical users, they may not know how to get started Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing OnceHub Simplicity and availability of features Switched from [Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/) Simplicity and availability of features Review Source Response from OnceHub June 1, 2022 Thank you for your feedback, Tanekqua. We're happy to be able to support your business. LT Lavanderia T. Application Developer Information Technology and Services Used the software for: 1-2 years ### "A Powerful Tool For Marketing " February 1, 2024 5.0 Pros I like the lead capture capabilities It comes with live chat features and makes appointment scheduling easy Some some great marketing capabilities. Cons With OnceHub, we have had it easy to schedule and market Review Source Response from OnceHub February 5, 2024 Thank you for your review! We're so happy you highlighted our lead capture and qualification capabilities, which are arguably among OnceHub's less known strengths. If you're interested, read up on our targeting rules for chatbots, which bring a highly engaging element of personalization to the whole process. BK Bodhi K. CEO/Head Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Great Scheduling Software for a Small Business" January 21, 2022 5.0 Excellent! Everything is automated and our clients get a 24-hour reminder and a 1-hour reminder, so it keeps them accountable without us lifting a finger. Pros It covers all the bases we need for our personal training business. We were able to create templates for private, semi-private and pair sessions. Cons The setup was a bit challenging for me, but customer support was always there guiding me through each step until everything ran smoothly. Reason for choosing OnceHub I don't remember the details, but OnceHub ticked all the boxes we needed to be ticked. Review Source Response from OnceHub January 24, 2022 Thank you so much for taking the time to leave your feedback, Bodhi! Your kind words have been passed on to our awesome support team. VR Verified Reviewer Board Member Computer Software Used the software for: 6-12 months ### "ScheduleOnce makes scheduling simple" December 14, 2018 4.0 Support has been very responsive to the few issues that have come up. Pros I love how easy this is on the client! It auto-detects the time zone, so no more missed calls due to timezone misses. Can have multiple booking pages, with custom responses, images, and teams. Excellant tool for scheduling demos and training, syncs back to outlook, Cons The one thing I wish ScheduleOnce offered is an expiring link. Would love the ability to send out a schedule link that the client can't keep forever and book whenever they like. We use this to scheduling trainings, and often find that people book more calls than they are allowed. If there was an expiry or limit capability it would be perfect. Review Source JG Jay G. Setter Marketing and Advertising Used the software for: 2+ years ### "Great scheduling software" July 1, 2022 5.0 Great Pros I like the ability to have several calendars lined up, the integrations and the ease of use Cons I would like the ability to manually schedule outside of the availability without having to make a separate user/email/google calendar Review Source Response from OnceHub July 14, 2022 Thank you for the feedback, Jay! mT mike T. Sales manager Business Supplies and Equipment Used the software for: Less than 6 months ### "The perfect solution for my "Call-to-action" in my video email proposals!" January 12, 2022 5.0 Great experience so far! Pros I love that it syncs to my google calendar and blocks off my busy times. Cons somewhat confusing to configure properly BUT Client support has been STELLER in my experience. They were efficient at helping me resolve a few issues and interface training all via a screen share session. Review Source Response from OnceHub January 24, 2022 Thank you for your feedback, Mike. Your kind words will be passed on to our awesome support team. We hope to continue to make your experience great! ST Sally T. Life and Business Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Love it - and clients love it" April 27, 2017 5.0 I love this scheduler from first sight. Use if for a few years now. I was afraid clients wouldn't like it, and would still want to call me for scheduling. Mistake! They love it. Use it all the time. They like the freedom of seeing all the options and choosing. It's easy and fast for them to use. They use it both for scheduling and for rescheduling. I did take me a few hours to set it up perfectly (lots of this time was making sure my Google Calendar was all defined well, and all the meetings were in the right length). but the minute i got it up and running, i never had to deal with it any more. it just works perfectly. Pros Simple and fast for clients. Works well on mobile phones. Very pretty GUI. Cons For getting automatic bookings (without me having to confirm them), or for people to book a whole series of sessions, I would have to pay much more. So I don't use these options, but would like to. Review Source VR Verified Reviewer Master Coach, Erotic Embodiment, Intimacy Management Consulting Used the software for: 2+ years ### "Usability is terrible and awful customer service" August 13, 2018 1.0 Pros It does schedule and give many options for functionality Cons Limited 3rd party integration. Not user friendly. Still looks like back end coding software. Awful customer service. Review Source DS David S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent platform that syncs natively with Keap." April 12, 2024 5.0 Overall a great experience I just didn't want to pay $40 monthly, so I went a WordPress plugin route that does the job for me. Pros Easy to use and I could create calendars for each of my employees from the admin account. Cons That the PayPal integration would not always refund people properly. Review Source Response from OnceHub April 15, 2024 Thank you for your feedback, David! Our support team is available 24/7 via chat or email and are always ready to assist you if you are having trouble with any of our integrations. We also have a variety of packages available to our customers starting at $10 per seat per month. You can view our options here: https://oncehub.com/pricing OW Olivia W. Sales Development Representative Internet Used the software for: 2+ years ### "ScheduleOnce is AWESOME for more sophisticated scheduling needs" November 16, 2016 5.0 There are quite a few simple scheduling tools out there for small businesses to empower their customers to self-schedule. ScheduleOnce goes beyond that. I've used it in 2 companies to do very custom stuff--in the first company, we were using the WebEx integration to create webianrs automatically with each scheduled meeting. There are lots of sophisticated rules you can use as well to make sure the meetings get routed to the right person based on availability, round robin, etc. In the second company, mapping to Salesforce was key. Huge shoutout to their support staff (especially Suzie and also one of the co-founders, Gilad) for being incredibly helpful with all bugs and feature requests. Pros Integrations with your CRM, web conferencing, and calendar tools. Great support. Cons May be overkill if you only want a very simple scheduler. Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Best tool for booking sales call / product demo " January 9, 2019 5.0 Pros We have sales team around world and its multi user function is the win win game for us. Customer can choose which timezone they are and it automatically finds the correct sales person. Cons Overpriced and some integrations can be increased Review Source TJ Tom J. VP, HR Financial Services Used the software for: 2+ years ### "Single-biggest value add for Recruiters" March 24, 2020 5.0 I recommend it to anyone and everyone who facilitates meeting scheduling of any kind. There are comparable tools out there, so in general, I encourage the adoption of this technology as a whole. For $19/month, this tool pays for itself many times over. Pros I've been in Recruiting for 15+ years and never did I think I'd ever say this about a calendar integration tool: it has paid for itself a thousand fold in productivity. I already detest email; not having to do the whole back-and-forth of "How about this day or this time?" dance with all my candidates saves hours of productivity each week, which means more recruiting and less email. Cons I can't point to any on thing I dislike about the platform. Digging for invoices each month for an expense report can sometimes be a hassle? Maybe automate a PDF distribution via email would save that step. Review Source TL Talya L. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "I really struggled with ScheduleOnce" April 13, 2021 3.0 It was a constant struggle to have ScheduleOnce properly sync with my ical and the way I already did scheduling. It just didn't work for me. Pros There are lots of benefits to the way ScheduleOnce is structured. I liked the professionalism from the user side. Cons I found it SO challenging to use ScheduleOnce with my ical. I just couldn't get them to sync properly and it was too complicated to easily solve. Review Source SC Sean C. Financial Advisor Financial Services Used the software for: 1-2 years ### "Schedule Once Review" September 29, 2020 5.0 Very pleased with this service. I am glad we have utilized it for our scheduling needs as it has lightend the burden of our support staff to focus on current client servicing. Pros I love this service & has streamlined our orginization tremenously! We have pockets of insane business & Schedule once allows our clients to select a time that works best for them, while also allowing us to set the terms of our availabilty. Cons There have been a couple minor software snafu's, but even then it was a very quick fix & customer support has been very responsive Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.