--- title: "OnceHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnceHub Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/122968/ScheduleOnce/" page_type: "product" language: "en" --- # OnceHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OnceHub ## What is OnceHub? OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both. ## What is OnceHub used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/) Top alternative Featured Overall rating Based on 135 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnceHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.oncehub.com&name=OnceHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnceHub 4.6 (135) VS. [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $10 Per User, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (134) Ease Of Use 4.8 (4,118) Value For Money 4.5 (104) Value For Money 4.6 (2,776) Customer Service 4.6 (99) Customer Service 4.7 (2,340) ## OnceHub alternatives [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (1,001)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/122968/ScheduleOnce/alternatives/) ## FAQs about OnceHub Overview ### What problems does OnceHub solve? OnceHub solves back-and-forth scheduling, double-booking risk, time-zone confusion, and slow lead follow-up by letting customers self-book through custom links, routing meetings by availability, and sending reminders automatically. Sales teams, consultants, recruiters, and small business admins benefit most when coordinating demos, interviews, training sessions, and client calls across calendars. Answer based on 67 reviews Overview ### Which roles and teams benefit most from OnceHub? OnceHub is most used by business owners, founders, and executives who need to automate appointment booking and reduce back-and-forth scheduling. Client-facing teams such as financial advisors, consultants, trainers, and academic advisors use it to qualify leads, schedule meetings, and streamline onboarding, while marketing and technical teams support routing, integrations, and workflow automation. Answer based on 131 reviews Overview ### What company size and industries is OnceHub built for? OnceHub is built mainly for small businesses, which make up 94% of reviewers, and it is most used in Marketing and Advertising at 17%. It also serves regulated and service-based sectors including Health, Wellness and Fitness at 13%, Financial Services at 10%, plus healthcare, coaching, consulting, lifestyle, and education. Answer based on 135 reviews Features and Usability ### What are the key features of OnceHub? OnceHub offers core scheduling features like appointment scheduling, calendar sync, and availability management, plus differentiators such as customizable booking pages, group scheduling, and automated reminders. Reviewers also focus on third-party integrations with Google Calendar, Outlook, Teams, Zoom, and CRM tools, along with routing rules for multi-user bookings. Answer based on 57 reviews Pricing ### How much does it cost and what fees or limitations are included? OnceHub offers a free Basic plan, then paid plans from $10/user/month for Schedule, $19 for Route, and $39 for Engage, with higher monthly-billed rates and custom Enterprise pricing. Reviewers say the free tier covers basics well, but some find paid plans pricey, mention upgrade-only features, and cite no easy downgrade or pause option. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does OnceHub integrate with? OnceHub integrates with over 40 third-party tools, including Google Calendar, ClickFunnels, Keap, Zoom Meetings, Google Meet, and Google Drive. Its catalog also includes CRM and productivity connections such as HubSpot CRM and ActiveCampaign, covering scheduling, video meetings, lead capture, and calendar sync. Answer based on 66 reviews Getting Started and Support ### How easy is it to onboard and train a team on OnceHub? OnceHub offers live online sessions, webinars, documentation, and videos, which help teams get started. Individual users and small teams often onboard quickly with tutorials and chat support, while admins, larger teams, and less technical users may need more time because setup, integrations, and menu navigation can feel confusing at first. Answer based on 20 reviews Getting Started and Support ### What customer support options does OnceHub offer, and how do users rate the experience? OnceHub offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and effective for setup and sync issues, especially through live chat. Some users report slower replies, canned responses, and unresolved problems with calendar syncing or payment-related issues. Answer based on 38 reviews Ease of use ### Is OnceHub easy to use? OnceHub works well for booking and scheduling tasks, but ease of use feels mixed once setup gets more advanced. Many small business teams find the booking flow clear and practical, while admins often mention buried settings, a dated interface, and a learning curve for editing, navigation, and mobile use. Answer based on 38 reviews ## Features AI summary Based on 1,074 Conversational Marketing Platform reviews Capterra data shows that buyers of conversational marketing platforms rank the following features as their top priorities: - **Chat/Messaging** (**61%** of reviewers rated this feature as critical) - **Campaign Management** (**55%**) - **Chatbot** (**57%**) OnceHub supports all three of the features reviewers value most: **Chat/Messaging**, **Campaign Management**, and **Chatbot**. Together, these capabilities help businesses manage conversations across channels, run targeted outreach campaigns, and automate responses at scale, allowing teams to respond faster, qualify leads more efficiently, and create more consistent buyer experiences. Chat/Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Chatbot 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods SMS Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS Multi-Channel Communication 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Calendar Sync 4.9 (43) 69.77% of 43 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Confirmations/Reminders 4.8 (43) 67.44% of 43 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email OnceHub 133 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Client Database: Electronic storage of stakeholder contact information - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales Teams/Organizations: Caters to sales teams - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Forms Management: Store, manage and track all forms in a centralized location - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Interaction Tracking: Track interaction history by documenting conversations for contacts - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Natural Language Processing: Process and analyze human language in text or audio form - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Query Suggestions: See options for potential search queries within the system - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Video Chat: Chat with your counterparts over the video in real time - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (134) 4.5 Based on 134 reviews ## Pricing Value for money 4.5 (104) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/122968/ScheduleOnce/pricing/) Basic $0.00 It includes: - Booking calendar landing page - Standard email reminders and follow-ups - Native calendar integrations - Native video conferencing integrations - Availability management - Analytics - Enterprise-grade security Schedule $10.00 Per User,Per Month It includes: - Unlimited users - Unlimited booking links and meetings - Booking calendar landing pages - Booking calendar website embeds - All meeting types, including panels - Native calendar integrations - Native video conferencing integrations - Native CRM integrations - Zapier integrations - API and webhooks - Analytics - Availability management - Enterprise-grade security - Advanced customization and branding - Customizable email and text notifications - 24/7 email and live chat support Route $19.00 Per User,Per Month It includes: - Unlimited users - Unlimited booking links and meetings - Unlimited forms and submissions - Website embed or landing page routing forms - In-form scheduling experience - Routing based on form answers - Routing based on contact properties - Routing maps - Booking calendar landing pages - Booking calendar website embeds - All meeting types, including panels - Dynamic panels and resource constraints - Round robin and pooled availability distribution - Availability management - Native calendar integrations - Native video conferencing integrations - Native CRM integrations - Zapier integrations - API and webhooks - Analytics - Enterprise-grade security - Advanced customization and branding - Customizable email and text notifications - 24/7 email and live chat support Engage $39.00 Per User,Per Month It includes: - Unlimited users - Unlimited booking links and meetings - Unlimited forms and submissions - Unlimited chatbots and conversations - Website embed or landing page chatbots - No-code, rule-based conversation flows - AI-powered conversations - Live chat, instant call and scheduling channels - Live engagements availability-based routing - Website embed or landing page routing forms - Audience-specific targeting - In-form scheduling experience - Routing based on form answers - Routing based on contact properties - Routing maps - Booking calendar landing pages - Booking calendar website embeds - All meeting types, including panels - Dynamic panels and resource constraints - Round robin and pooled availability distribution - Availability management - Native calendar integrations - Native video conferencing integrations - Native CRM integrations - Zapier integrations - API and webhooks - Advanced customization and branding - Customizable email and text notifications - Analytics - Enterprise-grade security - 24/7 email and live chat support Enterprise Contact Vendor for Pricing Value for money 4.5 (104) 4.5 Based on 104 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (99) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (99) 4.6 Based on 99 reviews ## User reviews Overall rating 4.6 Based on 135 reviews Filter by rating 5(96) 4(28) 3(8) 2(1) 1(2) Mentioned topic Sorted by most recent Breanna G. Program Director Health, Wellness and Fitness ### "A great app for automatic reminders and scheduling; works well with G Cal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 3, 2025 Easy to use and effective to improve show rate and reduce how many calls and texts I had to send by hand as we grew. Pros It was great for entering appointments and having it go right to our Google Calendar. The automatic reminders worked well to improve show-rate for all kinds of events. It especially made it easy when they added multiple appointment booking. I could enter people's 2 week trials into it all at once, and they could reschedule themselves also. Cons It felt like other scheduling apps had more features, but slowly OnceHub was adding them. I think it would be great to have more customization and branding. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reasons for choosing OnceHub It was smooth, and even though it lacked some of the aesthetic customization features of calendly, it was more business minded. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2025 It's great to hear about your positive experience with OnceHub! Thank you for your feedback! The integration with Google Calendar and the automatic reminders really make managing appointments much easier. I'm glad you found value in the multi-booking feature, especially for organizing trials. Regarding additional customization options, have you tried our custom templates with email and SMS capabilities? You can also personalize communication using variables and branding. We are constantly evolving to meet user needs, and we appreciate your feedback, as it helps us consider these customer requests for future product updates. EL Elke L. Owner Health, Wellness and Fitness ### "Great free features, but poor user experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 22, 2025 If you manage to get used to the system, OnceHub can be a powerful scheduling tool. But the lack of usability was a dealbreaker for me. I wouldn’t pay for it, because the constant friction made it more annoying than valuable – though for free use, it definitely covers the basics. Pros I used OnceHub for quite a long time because the free version offers a lot of functionality. As a solo entrepreneur building my business, that was extremely helpful. The tool has everything a booking platform needs: you can create different booking pages, sync with your calendars, set up scheduling options, reminders,.... Cons The user experience was frustrating. I usually pick up new software quickly, but OnceHub felt far from intuitive. Options were often buried in complicated menus, and I frequently spent too much time searching for the settings I needed. The structure felt unnecessarily complex, and it slowed me down more than it should have. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing OnceHub because I could use the free plan in my setting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2025 Thank you for your constructive feedback. We truly value customer input as it helps us enhance our offerings. We will consider your suggestions as we develop our new products and features. If you're interested, you might want to schedule a call with one of our account managers to discuss our new product, Booking Calendars, which has been designed with ease of use in mind. You can book here: https://oncehub.com/strategycall AM Anna Maria M. Business Coach Marketing and Advertising ### "Easy to Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2025 I love the simplicity east to use. Oncehub has helped my coaching business to scale and all of my clients are using Oncehub. I have actually helped fellow coaches and members switch to Oncehub Pros It's so easy user friendly. I love the features. The customer service is fast and precise. Cons At the moment nothing to add here . Everything is great at the moment Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2025 Good Day, Anna Maria, Thank you so much for your wonderful review, kind words, and feedback. We are thrilled to hear that we have positively impacted your business, your clients, and your peers. Thank you for being an excellent OnceHub ambassador! We look forward to a long and successful collaboration with you all. Kind Regards, The OnceHub team AR Alex R. Chief Possibility Officer Professional Training & Coaching ### "Secretly, downgrading is not possible" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 January 11, 2025 Pros Worked consistently. Lots of advanced features to customize things to your own liking, and integrate with other tools. Cons Too complicated and too many options to sift through when customizing event types, booking pages, etc. AND, was surprised to discover that to switch from a paid plan back down to their free Basic plan, you have to wipe your account and start fresh. Downgrading is not possible, yet they don't mention this anywhere on pricing/tiers page. To me this is very misleading and borderline fraudulent, especially since in their copy they imply you can downgrade after a free trial ends (but not once you're a regular user??). Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing OnceHub At the time, OnceHub was better value. Same or better calendar integration for free instead of a paid plan. That has since changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2025 Thank you for sharing your experience, and we're glad to hear that you were content with our service over the years. We strive to be transparent with our customers and regret any confusion you've encountered. To clarify, our policy ensures that plans are never automatically converted from free to paid; such a change requires an active choice by the user. This approach is designed to prevent any surprises regarding billing and to keep you in control of your subscription choices. Regarding the downgrade process, our policy of requiring a new account to switch to a 'Basic' plan from a paid subscription is in place to prevent abuse and plan hopping, except for a one-time allowance to downgrade at the end of the trial period. This approach helps ensure users don't exploit premium features temporarily without a long-term commitment, & it maintains the integrity of complex configurations and services designed for our paid plans. We appreciate your feedback, it is crucial for us to improve. BW Brian W. Marriage and Family Therapist Mental Health Care ### "Affordable, Customizable, HIPAA Compliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 I work in private practice as a Marriage and Family Therapist. I have wanted to use a scheduling program, but, until I found Oncehub, I had never found one that has the customization I want, affordable cost, and HIPAA compliance. Pros It's a fantastic HIPAA compliant, packed with features and customizations, affordable for small offices! Cons I have not had any complaints while I've been using OnceHub. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reasons for choosing OnceHub Affordability, Customizable, HIPAA compliant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 22, 2024 Hi Brian, Thank you so much for taking the time to write us a review and giving us such positive feedback! We are so glad to be of service and to know that our products have met your needs. Rest assured, we are always trying our best to improve wherever possible. May your business flourish now that you've partnered with us. All the best, The OnceHub team. CS Charis S. CEO Computer Software ### "Most powerful customer engagement software" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 Very satisfied with the platform, I have tried many and its the only one that can capture all my business processes. Pros Flexibility - you can literally do everything you want to. I do not understand why calendly is still a thing Cons Comes with a pretty steep learning curve, but it pays off Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) [lemcal](https://www.capterra.com/p/10016293/lemcal/) Competitive products lacked flexibility and were pretty expensive. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Calendly](https://www.capterra.com/p/148036/Calendly/) [lemcal](https://www.capterra.com/p/10016293/lemcal/) Reasons for choosing OnceHub Much more flexible, powerful, and I could orchestrate everything I wantd Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 4, 2024 We are so pleased our tools are able to cover all your business processes - this is exactly what we are striving for! Thank you so much for taking the time to give us your feedback too, we so appreciate your honesty. Would you be interested in speaking with our product team about the steep learning curve? We'd love to understand the issues better so that we can continue to improve upon it. If you would like to book a product feedback session, please follow the instructions on this link: https://go.oncehub.com/.MA3KVD68. In the meantime, may your qualified leads roll in, and do reach out to our helpful support team if you need any other assistance. DS David S. Owner Health, Wellness and Fitness ### "Excellent platform that syncs natively with Keap." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 12, 2024 Overall a great experience I just didn't want to pay $40 monthly, so I went a WordPress plugin route that does the job for me. Pros Easy to use and I could create calendars for each of my employees from the admin account. Cons That the PayPal integration would not always refund people properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2024 Thank you for your feedback, David! Our support team is available 24/7 via chat or email and are always ready to assist you if you are having trouble with any of our integrations. We also have a variety of packages available to our customers starting at $10 per seat per month. You can view our options here: https://oncehub.com/pricing CH Christopher H. Systems Engineer Information Technology and Services ### "Easy to schedule but no email confirmation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 7, 2024 Pros It’s easy to schedule appointments and choose times based on everyone’s availability. Simple UI Cons Didn’t get an email confirmation when choosing an appointment. Would have like it to at least give me an option to download a calendar event file to add to my calendar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2024 Thanks for your review, Christopher! OnceHub is all about easy appointment scheduling, but there's not much point to it if you can't diarize your meetings automatically, right? From your comments, it isn't clear whether you are a user of OnceHub or scheduling with a user of OnceHub. Either way, you should at least have received an email confirmation and calendar event. And, as a OnceHub user, you don't even have to download a calendar event; your calendar is automatically updated with all your meetings. To solve your problem, we suggest you give these help articles a read or chat with our friendly support team at https://oncehub.com/live-chat-support https://help.oncehub.com/help/introduction-to-user-notifications https://help.oncehub.com/help/introduction-to-customer-notifications LT Lavanderia T. Application Developer Information Technology and Services ### "A Powerful Tool For Marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 1, 2024 Pros I like the lead capture capabilities It comes with live chat features and makes appointment scheduling easy Some some great marketing capabilities. Cons With OnceHub, we have had it easy to schedule and market Switched from [LeadIQ](https://www.capterra.com/p/155935/LeadIQ/) [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) [CUFinder](https://www.capterra.com/p/253281/Company-URL-Finder/) [Lusha](https://www.capterra.com/p/198383/Lusha/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2024 Thank you for your review! We're so happy you highlighted our lead capture and qualification capabilities, which are arguably among OnceHub's less known strengths. If you're interested, read up on our targeting rules for chatbots, which bring a highly engaging element of personalization to the whole process. AV Amanda V. Administrator Tech Developer and more Health, Wellness and Fitness ### "Best Appointment Management Software we have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 27, 2023 Overall, we absolutely love this platform. The pricing is very competitive, the platform works flawlessly, and it's perfect for all of our needs. Pros User friendly, integrates REALLY WELL with what we use and our clients and potential clients find it very easy to use. Cons The setup was initially a little odd but we are used to it now and have no issues. Switched from [AppointmentCore](https://www.capterra.com/p/133785/AppointmentCore/) AppointmentCore was very dated and didn't always work as it should. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing OnceHub Pricing was a little better and it just seemed more user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2024 Amanda, how did we leave your review of OnceHub unanswered for over a month! Thank you so much for taking the time to tell us how we're doing. We also appreciate hearing how your clients and prospects experience the system. That's what matters most! [View all Reviews](https://www.capterra.com/p/122968/ScheduleOnce/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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