# Page 5 | OnceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is OnceHub the right Conversational Marketing Platform solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/122968/ScheduleOnce/reviews --- OnceHub 4.6 (135) [View alternatives](https://www.capterra.com/p/122968/ScheduleOnce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of OnceHub ## Showing most helpful reviews Showing 101-125 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use lT leslie T. executive assistant Real Estate Used the software for: Less than 6 months ### "Oncehub.com Software Review" February 3, 2022 5.0 Pros Software is great for co-workers but as admin, the service is fantastic. Cons Co-workers like the software and as Admin, customer service, when needed, is super easy and productive. Review Source Response from OnceHub February 7, 2022 Thanks for taking the time to leave your feedback, Leslie. All the best! FS Frank S. Tech Support Education Management Used the software for: 6-12 months ### "An effective app to use for scheduling various events" August 8, 2022 4.0 Pros I really like how an administrator can effectively manage bookings for all users. Cons The availability calendar is set to a 15 minutes interval. Sometimes, I have to manually add break time as busy times on the calendar. Review Source Response from OnceHub September 6, 2022 Thank you Frank for your helpful product review! We're glad you like our Administrator functionality so much and would suggest using either our "buffer" feature or "availability" settings to ensure your team has adequate time after a meeting to wrap up and prepare for their next engagement. If you have questions about this, we'd love to help. We're available 24x7 by clicking "Live chat" within your OnceHub dashboard. SS Sean S. Vice President of Marketing Used the software for: 1-2 years ### "Schedule once has helped our appointment show rate double in the last year!" November 14, 2017 5.0 Pros I'm so happy with how easy this software is to use! We have even embedded the appointment setting page into several websites with ease, and that has helped keep customers on our website! Cons The only issue we have ever had was that with the new update, some of our embedded pages stopped working on Ipads. Review Source SB Sasha B. Behaviour and communication specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent customer service " June 1, 2022 5.0 Excellent customer service Pros Easy to use, good functions, clear layout Cons Sometimes not clear what a function is, need better descriptions Review Source Response from OnceHub June 9, 2022 Thank you, Sasha. We hope to continue to support your business in the future. TH Tina H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Too Many Steps" November 26, 2019 4.0 Overall, I dislike this software. It's not as user-friendly as the other scheduling software I've used and the support is 2nd class at best. Pros I liked that this software could use different calendars and be customized to include different forms for each type of appointment. Cons This software is cumbersome. I have to login with different credentials to setup meeting types for different people, as an administrator it's a complete time suck. On several occasions, I created custom forms and the magically disappeared. I reached out to support and they told me to recreate all my work with no explanation of why it happened. Review Source KK Kenny K. Sales Executive Used the software for: 1-2 years ### "Very easy to integrate with our internal CRM" March 28, 2018 5.0 Pros You scan have multiple links to help keep track of where the meeting requests are coming from. Helps to focus your efforts. Cons Nothing really negative to say about this. They send a lot of emails about updates and things like that but I'm sure those can be opted out of. Review Source SK Susan K. Used the software for: ### "Easy to Use, Great Value" December 7, 2016 5.0 Finally, a scheduling software that anyone can use. I manage projects with multiple interviewers in multiple time zones and interviewees who sign up from across the country. Schedule Once handles it all seamlessly and integrates it all on several different calendars for less than $65 a month. Saves me tons of labor time. Clients think I have a huge office, think I am professionally run, and love the convenience of signing up for interview times when they have a minute to do so. For those who don't love the Internet, they can have an admin assistant do it, or they can call me. So it doesn't really limit you. And my goodness they have real LIVE people to help you when you have a little support need. What a pleasure to deal with a company that gets small businesses. Pros Easy to use, live people support when I need it, cost/value Cons hmmm, sometimes the interface is a little clunky if I haven't used it in a few weeks. But it comes back quickly. The difference in terminology between booking page and a user is a little weird and has caused me problems but SO is always nice about correcting the billing. Review Source JF Jeff F. In-House Legal Information Technology and Services Used the software for: Less than 6 months ### "One of a Kind Awesomeness" December 7, 2018 5.0 Improves our image by advertising our availability and ease of scheduling and reduces the administration time to make it all run smoothly. Pros The custom URL you can embed in your email signature block is just a nice clean way of making your availability your clients' availability. The software has so many different features and rules allow you to further customize the scheduling and prevent over or incorrect bookings. Cons Difficult to set up, and then only works as well as you leverage your own calendar. If you can get past the setup, you have an awesome service. Review Source KK Kelly K. Admin Asst of Finance Used the software for: 6-12 months ### "We use Schedule Once to allow our 200+ employees to keep their schedules. " November 14, 2017 4.0 Pros Our organization has 200+ teachers who use Schedule Once daily to allow our students the ability to schedule appointments with them whenever is most convenient for them. Cons Schedule Once does not always show clear directions on how to select appointment times, which can be confusing for students trying to make an appointment. Review Source CB Caz B. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great tool" June 18, 2022 5.0 It makes my business look professional and well set up. It's super user-friendly and works perfectly. Pros It's a great tool, easy to use with all the features you'll ever need. Customer support is great too! Cons Nothing!! there's nothing that I dont like about it Review Source Response from OnceHub June 21, 2022 Thank you for taking the time to leave your feedback, Caz. We are so happy that you're happy and hope to continue to support your business for many years to come! JE Jared E. Product Officer Marketing and Advertising Used the software for: Less than 6 months ### "Great scheduling software with calendar integration" June 12, 2017 5.0 Saves time scheduling appointments Empowers my customers to schedule appointments around my open times Automates the process Integrates with my google calendar Sends SMS and/or email reminders of meetings to my customers Pros We are using this software to schedule appointments with potential customers. It automates the process of scheduling an appointment and empowers the customer to see your availability, choose their appointment time, and submit the meeting request. It syncs appointment info directly with my google calendar and sends reminders, allows client to change / cancel if needed. Cons The only thing I wish were different about this product is if they offered a fremium version with basic features like some of the competitors in the industry do. But even on the paid plans, their prices are really competitive. Review Source JR Jessica R. Property Manager Real Estate Used the software for: 6-12 months ### "Property Manager" October 8, 2018 4.0 Good, it was convenient and overall user-friendly, especially for leads to set up a time and to confirm the appointment. Pros Offering a scheduling option through a link, especially during busier times of the year. Cons Setting up the times to coincide with my google calendar. Review Source TF Tomas F. Director Marketing and Advertising Used the software for: Less than 6 months ### "Oncehub support team is awesome and the bot creation process a charm" July 29, 2022 5.0 A good experience, setting up my company to have a really techy and cool customer engagement tool. Pros The quickness and friendliness of the chat bot creation process, was surprisingly straight forward. Cons The integration process took some time, but it was because of the users, not the software. People got to get used to it, and see the insights and benefits its delivered. Review Source Response from OnceHub August 2, 2022 Thank you for taking the time to leave us your feedback, Tomas! AMC Ana Maria C. Life Coach Consumer Services Used the software for: Less than 6 months ### "Rating ScheduleOnce" May 25, 2022 5.0 Pros It help my business to have clients to book their sessions. Cons It's not so easy to set it up, it's taking me a long time to understand it. Review Source Response from OnceHub June 1, 2022 Thank you, Ana. We appreciate you taking the time to leave us your feedback. Our friendly support team are always available if you need help with anything. DH David H. Co-Owner Food & Beverages Used the software for: Less than 6 months ### "Pre-qualifying leads promises improved focus on conversion" January 5, 2017 5.0 We're experimenting with switching our current scheduling solution to ScheduleOnce. By determining when to offer an appointment (based on form input) we can spend more time on the clients we really want and less time sifting through the mess of leads. At our busiest time of year, this is worth it no matter what. Pros Form input dependent offerings Ease of scheduling Zapier integration Review Source Elesha J. Freelancer Used the software for: Less than 6 months ### "I use this weekly" April 10, 2018 4.0 Pros I like that it is super easy to sort by the type of appointment - completed, scheduled, cancelled, rescheduled, etc. Cons I don't like that you can't search by a person's name. This is time consuming to scroll through all entries when looking for something. Review Source Tira D. Consultant and coach Consumer Services Used the software for: Less than 6 months ### "So easy to use" October 21, 2018 5.0 Pros Love love love how easy this is to set and use! Things are worded clearly so you don’t need to be a tech savvy to understand what are all the functions and how they work! Cons Nothing really to complain about. Price is very affordable and product works! Review Source HS Hannah S. HR in-charge of Asia Region Consumer Goods Used the software for: I used a free trial ### "ScheduleOnce is great for coordinating schedules for meetings" July 11, 2022 5.0 Pros Integration with existing tools (outlook calendar and teams), able to read and select common available timings for team members, and an extremely helpful and prompt customer service team. Cons The multiple features available make it a little difficult to navigate the backend but the customer support team is the best source to turn to. Review Source Response from OnceHub July 14, 2022 Thank you for the feedback, Hannah! VR Verified Reviewer Youtuber Animation Used the software for: Less than 6 months ### "Very helpful for business" February 27, 2020 5.0 There were not problems at all it was perfect. Pros Perfect for business it helps make everything easier to see and its free which is perfect Cons There isnt anything bad about exept they could have made it a software maybe because sites could be unsafe Review Source HL Hannah L. Project Coordinator Investment Banking Used the software for: Less than 6 months ### "Excellent customer service " June 29, 2022 4.0 Pros Easy to use and help is readily available if you need any tech support Cons Not sure I do not use the product in full Review Source Response from OnceHub July 14, 2022 Thank you for the feedback, Hannah! TB Tom B. Director of Sales Public Safety Used the software for: Less than 6 months ### "Off and Running - Busier Than Ever with New Schedulings" December 12, 2016 5.0 This is a great addition to our workflow. This virtually eliminated the back and forth emails trying to schedule events with potential customers. SO is so easy to use, is loaded with features and functionality, and really puts our company in another class. Although a little expensive once everything is added up (e.g. G2M interface annual), so far it has been an acceptable cost. This company clearly has been doing this for a while and has thought of everything. Totally blows Microsoft Bookings out of the water! Pros Loaded with features. Cons little pricey. Review Source DM Doug M. Independent Consultant Computer Software Used the software for: 2+ years ### "Great scheduling, Great support" November 3, 2016 5.0 SO syncs great with exchange calendars, shows accurate and live availability, and also has a great support team should any issues arise. You can connect SO with Google calendars as well. Compared to other schedulers, I recommend ScheduleOnce to most of my clients because I have found it to be the most reliable. Pros Desktop connector syncs with outlook calendars and keeps availability updated in real time. Cons Occasionally have issues with a sync related to the connected but support typically handles issues same day via email or phone. Review Source DR Derek R. Broker Insurance Used the software for: Less than 6 months ### "Great product " July 20, 2022 5.0 So far it’s been really great. Pros Very user friendly and has great tutorials Cons Nothing comes to mind Review Source Response from OnceHub July 27, 2022 Thank you, Derek. EC Eileen C. Trainer E-Learning Used the software for: 1-2 years ### "Review of ScheduleOnce calendar " June 9, 2022 4.0 Pros various combinations to cater to multiple coaches schedule Cons got a litter confused with some of the setup. Review Source Response from OnceHub June 13, 2022 Thanks for your feedback, Eileen. Our friendly support team are always available to help out with any confusion. All the best! JJ Jodi J. Career Coach Professional Training & Coaching Used the software for: I used a free trial ### "Great service" June 29, 2022 5.0 Easy to use Pros It's easy and the support from \[SENSITIVE CONTENT\] was great! Cons I haven't found anything I don't like yet. Review Source Response from OnceHub July 14, 2022 Thank you for the feedback, Jodi! Similar Products Featured ## Related categories [Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Live Chat](https://www.capterra.com/live-chat-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.